Total 157 Full-time qa manager job vacancies in Australia

UEDA PLATING M SDN. BHD.

MYR 3,300 - MYR 4,000

Experience : 2 – 5 years

Age : 24 year – 35 year

Job Description

JOB QUALIFICATIONS :

1. Degree in Engineering (related field).

2. At least 2 years working experience in QA.

3. Strong analytical, logical thinking and problem-solving skills.

4.Able to communicate effectively with Superior, Customer and Subordinates.

5. The ability to closely follow quality standard.

6. Great team player with the ability to work with minimum supervision.

7. Willing to travel and flexible person.

8. Ability on report writing and documentation.

9. Posses strong leadership quality.

10. Good discipline and attitude.

JOB DESCRIPTION :

1.Attend to customer complaint and feedback to complaint.

2. Follow up on corrective and preventive action taken.

3. Schedule subcontract audit and follow up with subcontractor on quality issues.

4. Conduct monthly quality meeting and inter department meeting.

5. Approve testing lot.

6. Liaise with customer.

7. Evaluate & acknowledge certification (calibration).

8. Monitoring 6S/kaizen activity.

9. Approval for job output and target.

10. Filing/documentation/purchasing.

11. Monitoring QA activity and support subordinate work load when required. 12 Conduct training (to relevant staff) when required.

13. Ensuring Occupational Safety & Health policy is implemented and maintaned in good condition.

BENEFITS :

1. Training for career development.

2. Health care / Insurance policy.

3. Increment and bonus. 

4. Exposure to Company System ISO9001 & ISO14001, Safety & Health, 6S Kaizen System.

5. Attractive Service Award. 

6. Overtime (when is required).

Responsibilities:

• To manage and oversee all activities related to Quality Assurance and Quality Control.
• In-charge of Document Control Center (DCC)- ensuring changes in manual, procedures and forms all well updated and distributed & proper upkeep the ISO documents according to retention periods.
• Respond to customer complaint and lead team in problem solving and quality improvement plan between project management, Production & Warehouse and customer.
• Review and support of sample Inspection and perform QA job periodically to ensure good quality control.
• Perform analysis on products and identify root cause, suggest solutions, investigate product quality in order to make improvements to achieve better customer satisfaction.
• Manage and oversee the calibration of measuring and testing equipment, ensuring accuracy and compliance with standards.
• Identify key KPIs for product quality.
• Prepare and present reports and metrics to Management.
• Attend to ad-hoc task and be a team player.

Requirements:

• Bachelor’s Degree/Diploma in Engineering (Mechanical, Manufacturing or equivalent)
• Minimum 1 year of experience in QA/QC role
• Able to work and communicate effectively with all levels and proactive.
• Good attendance, willingness to learn, meticulous, diligent, honest and self-discipline.
•  Familiar with ISO9001 Standards

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture
• Personal development opportunities

Responsibility :

A. Documents Control

1) Assisting in managing quality document control system.

2) Preparing and revising Quality Procedures for process owner.

3) Preparing Document Change Notice.

4) Issuing document with identification of 'Master Copy', 'Controlled Copy', 'Uncontrolled Copy' and 'For

Training Purpose only'.

5) Updating and maintaining Document Master List and Records Master List and controlling the distribution

of documents within the Quality & Regulatory Compliance Management System (QRCMS).

6) Maintaining Master Copy, Controlled Copy and Obsolete documents.

B. Technical Documentation

1) Assisting in composing and maintaining Technical Documentation in accordance with EU MDR 2017/745 requirements.

2) Liaising with OM to obtain latest Technical Documentation periodically.

C. Audits

1) Assisting in planning and coordinating Supplier / OM's periodic evaluation audit.

2) Participating in Internal Audits, Supplier / OM's periodic evaluation audit and External Audit.

3) Compiling and maintaining audit files.

D. Design and Development

1) Communicating with OM to assess the feasibility of new designs or changes in existing designs.

2) Coordinating with cross-functional teams including Sales and Marketing, QA / QC / RA, to align design and development project objective.

3) Preparing design plan and monitoring project timelines.

4) Preparing sample requisition form for design and development (SRD).

5) Organizing review meeting with team members on every design and development stages.

6) Conducting verification and validation on design and development product for compliance.

7) Completing and maintaining design and development files.

E. Artwork Verification

1) Checking, reviewing and verifying labelling of the device packaging to ensure compliance with customer requirement and Applicable Regulatory Requirements.

2) Liaising with supplier / designer / OM for artwork amendment and conversion.

3) Liaising with customer for artwork amendment and approval.

4) Compiling and maintaining Artwork File.

F. Others

1) Participating in Risk Management Team.

2) Assigning GS1 barcode number for new item / changed item.

3) Assigning lot number for legal manufacturer's product.

4) Performing other work related functions as assigned by superior

Perks & Benefits

• Medical insurance
• Personal leave

Mengenai peranan

LD Micro Precision Sdn Bhd sedang mencari Penyelia QA yang berbakat untuk menyertai pasukan kami di Pulau Pinang. Sebagai Penyelia QA, anda akan bertanggungjawab untuk menyelia proses jaminan kualiti merentasi operasi pembuatan kami, memastikan kami sentiasa memenuhi piawaian kualiti dan kepuasan pelanggan yang tertinggi. Ini adalah peranan sepenuh masa dengan peluang untuk pembangunan kerjaya dalam organisasi kami yang sedang berkembang.

Tanggungjawab:

• Membangunkan dan melaksanakan prosedur dan dasar kawalan kualiti untuk mengenal pasti dan menangani sebarang isu kualiti.
• Menyelia satu pasukan pemeriksa dan juruteknik jaminan kualiti, menyediakan panduan dan sokongan untuk memastikan proses kawalan kualiti yang cekap dan berkesan.
• Menganalisis data kualiti dan menjana laporan untuk menjejaki Petunjuk Prestasi Utama dan mengenal pasti bidang untuk penambahbaikan.
• Bekerjasama dengan pasukan pengeluaran, kejuruteraan dan perolehan untuk menyelesaikan masalah berkaitan kualiti dan melaksanakan tindakan pembetulan.
• Memastikan pematuhan dengan semua piawaian kualiti, peraturan dan keperluan pelanggan yang berkaitan.
• Memberi latihan dan bimbingan kepada pekerja tentang amalan terbaik kawalan kualiti.
• Sentiasa mencari peluang untuk mengoptimumkan proses jaminan kualiti dan memacu penambahbaikan berterusan.

Keperluan:

• Minimum 5 tahun pengalaman dalam peranan penyeliaan jaminan kualiti atau kawalan kualiti, sebaik-baiknya dalam industri pembuatan.
• Pemahaman yang kukuh tentang sistem pengurusan kualiti, seperti ISO 9001, dan pengalaman melaksanakan proses kawalan kualiti.
• Kemahiran menyelesaikan masalah, analitikal dan membuat keputusan yang cemerlang, dengan keupayaan untuk mengenal pasti dan menyelesaikan isu kualiti.
• Mahir dalam analisis data, pelaporan dan perisian pengurusan kualiti
• Kemahiran kepimpinan dan pengurusan pasukan yang mantap, dengan keupayaan untuk memotivasikan dan membangunkan pasukan profesional jaminan kualiti.
• Kemahiran komunikasi dan interpersonal yang cemerlang, dengan keupayaan untuk bekerjasama secara berkesan dengan pasukan pelbagai fungsi.
• Ijazah sarjana muda dalam Kejuruteraan Kualiti, Kejuruteraan Pembuatan atau bidang yang berkaitan
• Pengetahuan yang baik tentang MS Office dan pangkalan data.
• Kemahiran komunikasi yang luar biasa.

Di LD Micro Precision Sdn Bhd, kami komited untuk mewujudkan persekitaran kerja yang positif dan menyokong untuk pekerja kami. Kami menawarkan gaji yang kompetitif, faedah kesihatan dan kesejahteraan yang komprehensif, serta peluang untuk pembangunan dan kemajuan kerjaya. Di samping itu, kami menggalakkan keseimbangan kerja-kehidupan yang sihat dengan pengaturan kerja yang fleksibel dan pelbagai aktiviti pembinaan pasukan.

Faedah & Kebaikan

• Komisen dan bonus
• Elaun (Makanan, kehadiran, pengangkutan, dll.)
• Perubatan
• Pergigian
• Optik
• Sokongan pendidikan
• Elaun pelbagai

About the role

LD Micro Precision Sdn Bhd is seeking a talented QA Supervisor to join our team in Penang. As QA Supervisor, you will be responsible for overseeing the quality assurance processes across our manufacturing operations, ensuring we consistently meet the highest standards of quality and customer satisfaction. This is a full-time role with opportunities for career development within our growing organisation.

Responsibilities:

• Developing and implementing quality control procedures and policies to identify and address any quality issues.
• Supervising a team of quality assurance inspectors and technicians, providing guidance and support to ensure efficient and effective quality control processes.
• Analysing quality data and generating reports to track Key Performance Indicators and identify areas for improvement.
• Collaborating with production, engineering, and procurement teams to resolve quality-related problems and implement corrective actions.
• Ensuring compliance with all relevant quality standards, regulations, and customer requirements.
• Providing training and coaching to employees on quality control best practices.
• Continuously seeking opportunities to optimise quality assurance processes and drive continuous improvement.

Requirements:

• Minimum 5 years of experience in a quality assurance or quality control supervisory role, preferably in the manufacturing industry.
• Strong understanding of quality management systems, such as ISO 9001, and experience implementing quality control processes.
• Excellent problem-solving, analytical, and decision-making skills, with the ability to identify and resolve quality issues.
• Proficient in data analysis, reporting, and quality management software
• Strong leadership and team management skills, with the ability to motivate and develop a team of quality assurance professionals.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• A bachelor's degree in Quality Engineering, Manufacturing Engineering, or a related field
• Good knowledge of MS Office and databases.
• Exceptional communication skills.

At LD Micro Precision Sdn Bhd, we are committed to creating a positive and supportive work environment for our employees. We offer competitive salaries, comprehensive health and wellness benefits, and opportunities for career development and advancement. Additionally, we encourage a healthy work-life balance with flexible working arrangements and various team-building activities.

Perks & Benefits

• Commission and bonus
• Allowance (Food, attendance, transportation, etc.)
• Medical
• Dental
• Optical
• Education support
• Miscellaneous allowance

Key Responsibilities

• Lead and oversee daily factory operations to achieve production, quality, and delivery targets.
• Plan and optimise manpower, materials, machinery, and production schedules for maximum efficiency.
• Monitor production performance, troubleshoot operational issues, and drive continuous improvement initiatives.
• Ensure compliance with quality standards, workplace safety requirements, and company policies.
• Oversee machinery maintenance and minimise production downtime.
• Control production costs, wastage, and operational expenses.
• Lead, coach, and develop production teams to improve productivity and performance.
• Prepare production reports and KPI analysis for management review.
• Work closely with Quality, Maintenance, Warehouse, Procurement, and Management teams to ensure smooth operations.

Requirements

• Diploma/Degree in Engineering, Manufacturing, Operations Management, or related field.
• Minimum 4 years' experience in manufacturing operations, with supervisory or management responsibilities.
• Experience in plastic manufacturing, plastic recycling, resin processing, injection moulding, extrusion, or related industries is an advantage.
• Proven track record in improving productivity, quality, cost control, and operational performance.
• Strong leadership, problem-solving, and decision-making skills.
• Knowledge of Lean Manufacturing, 5S, ISO standards, or continuous improvement practices is an added advantage.
• Proficient in Microsoft Excel and production reporting.
• Able to communicate effectively in Mandarin, English, and Bahasa Malaysia.
• Willing to work in Kapar, Selangor.

EPF, Socso, EIS, Annual Leave, Medical Leave, Medical Claim

Responsibilities                                                                                       

Main Task Responsibilities

• Research industry-related topics
• Prepare well-structured drafts using digital publishing platforms
• Create and distribute marketing copy to advertise our company and products
• Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.
• Edit and proofread written pieces before publication
• Design and develop marketing materials
• Liaise and correspond with outside vendors and suppliers
• Liaise with Restaurant Manager & Supervisor for monthly promotion.
• Monitor production of marketing materials
• Draft press and media releases
• Liaise with public relations and media contacts
• Help prepare and conduct product presentations
• Help plan, coordinate and participate in marketing events
• Execute direct marketing campaigns
• Prepare online marketing campaigns
• Develop and implement strategies for social media platforms
• Oversee loyalty and rewards programs
• Conduct regular research analysis of existing and new digital marketing platforms to determine effectiveness
• Monitor competitive activity and market trends
• Collect and analyze sales data to prepare marketing & sales reports
• Track, coordinate and assemble data to measure outcomes of marketing programs
• Communicate with sales and production regarding product and pricing changes
• Maintain promotional materials inventory
• Maintain archive of marketing materials
• Ensure marketing activities comply with state and federal regulations
• Manage brand promotions to drive sales
• Manage online all our Branches Restaurant social media platforms and vendor.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.

Requirements:

• Proven working experience as HR manager or other HR executive.
• People oriented and results driven.
• Hands-on experience with human resources metrics.
• Familiarity of HR systems and databases.
• Ability to architect strategy along with leadership skills.
• Good active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labour law and HR best practices.
• Possess at least a Bachelor's Degree in Human Resources or related field.

Perks & Benefits

• Commission and bonus
• Regular team activities
• Medical insurance
• Personal leave

The Relationship Manager (RM) plays a crucial role in managing the relationship with merchants.

The role involves collaboration with various departments, including Operation, Finance, and IT, to

deliver a seamless experience for merchants.

Job Responsibilities

Sales & Reseller Recruitment

 Direct Merchant Acquisition: Pitch, negotiate, and sign up merchants directly to meet personal

sales and transaction volume targets.

 Reseller Network Expansion: Scout, recruit, and onboard independent resellers, sales agents,

and channel partners to multiply market reach.

 Drive Sales Execution: Manage and motivate your reseller network to consistently deliver on

their merchant sign-up and volume KPIs.

Relationship Management & Portfolio Growth

 Maintain strong, trusted relationships with merchants, resellers and partners to prevent churn.

 Build and maintain strong relationships with key merchants and partner banks, ensuring

satisfaction and loyalty.

Portfolio Growth, Product Promotion and Upselling

 Assist in cross-selling and upselling other products and services to Merchants.

 Encourage merchants to sign up for additional products and services

Support, Coordination and Training

 Provide adept support, resolve merchant and bank inquiries, and ensure swift solutions to

arising issues for a smooth merchant experience.

 Collaborate with internal and external stakeholders for terminal applications, tag-on processes,

and problem resolution - including terminal problems, payment discrepancies, double charges,

account changes, statement concerns, relocation, MDR revisions, and monthly statement

requests.

 Provide training to merchants and reseller, ensuring they are well-versed in using terminals and

understanding new product offerings.

 Handle termination requests from merchants, conduct site visits for uncontactable merchants,

and collect outstanding payments and associated charges. Request supporting documents as

needed.

 Check, provide invoices, and collect merchant maintenance fees and profit-sharing amounts.

Ad hoc Tasks and Continuous Learning

 Execute special strategic projects, market analysis, and other tasks assigned by management.

 Stay informed about the latest industry trends through continuous training.

Perks & Benefits

• Medical insurance
• Dental insurance

As the Banquet Manager, you’ll ensure the smooth execution/ procurement of conference business and assist in the planning and delivery of service during the conference. Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos. 

Your day-to-day: 

People   

• Work with Human Resources to ensure the departmental performance of staff is productive 
• Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues 
• Adhere to hotel disciplinary procedures during major/minor act of misconduct 
• Work with Superior on manpower planning and management needs 

Guest Experience  

• Assist in the co-ordination and monitoring of all meetings and conference business 
• Assist in managing the standards and procedures of the department, for instance, ensuring that business has been signed prior to commence planning  
• Assist in managing the rooming list process 
• Co-ordinate the allocation of space for the conference and associated events 
• Conduct room familiarisations and site inspections 
• Monitor competitor activities 
• Supervise the functioning of all banqueting department employees, facilities, sales and costs, to ensure maximum departmental profit is achieved 
• Control and analyse, on an on-going basis, the following, in an effort to ensure optimum performance: 
• Quality levels of product and service 
• Guest satisfaction 
• Merchandising and Marketing 
• Operating costs 
• Sanitation, cleanliness and hygiene 
• Assist in the coordination and liaison with the Food and Beverage Manager and the Executive Chef, the pricing and preparation of banquet menus, and beverages and wine lists by taking into consideration such factors as: 
• Local requirements 
• Market needs 
• Competition 
• Trends 
• Recipes 
• Potential costs 
• Availability of Food and Beverage products 
• Merchandising and promotion 
• Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.  
• Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs. 
• Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction. 

 Financial  

• Work with F&B Manager in the preparation and management of the Catering Sales/Operations budget. Duties include: 
• Assist in co-ordinating the preparation of the banquet sales annual budget 
• Assist in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget 
• Assist in the preparation of the hotel strategic plan, goals program 

Responsible Business  

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same 
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures 
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly 
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers 
• Log security incidents and accidents in accordance with hotel requirements 
• Other ad-hoc duties - unexpected moments when we must pull together to get a task done 
• May also serve as manager on duty 

Accountability    

• Ensure the smooth execution of any Catering event (On & Off premises) as per the desired standards and set benchmarks. Reports to Food & Beverage Manager and works closely with Catering Sales team to achieve the department annual budget 

Number of employees supervised – 

• Direct - Assistant Banquet Manager/ Banquet Supervisors/ Banquet Attendants   

Annual Operating Profit/Payroll Budget –  

• Banquet Revenue Target 

Key Metrics –  

• Banquet Revenue Target 
• Guests Satisfaction Survey 

What we need from you? 

Bachelor’s degree / higher education qualification in Hotel Management, culinary arts / equivalent  

Some college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience (preferably in banqueting operations) or an equivalent combination of education and experience 

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local law 

• The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. 

• Birthday Leave
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Parking Allowance
• Free duty meals

As the Restaurant Manager, you’ll manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures.     

Your day-to-day: 

People   

Work with Human Resources to ensure the departmental performance of staff is productive 

Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues 

Adhere to hotel disciplinary procedures during major/minor act of misconduct 

Work with Superior on manpower planning and management needs 

Guest Experience  

Effectively manage the restaurant by ensuring the following:  

Oversee the Implementation of standards as detailed in the departmental standards and procedures manual 

Adhere to opening and closing procedures 

Adhere to bill paying procedures  

Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc 

Personally meet and farewell a minimum of 80% of your customers 

Encourage and motivate staff to provide optimum service during all shifts 

Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile  

Develop and implement Promotions Calendar for F&B products in restaurant  

Manage special event concepts  

Create positive publicity opportunities  

Manage customer database and utilize effectively  

Up-sell property facilities  

Analyze food and beverage statistics through point of sale system 

 Financial  

Anticipate market changes and review operations when necessary  

Conduct competitor analysis  

Actively pursue cost saving measures 

Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific  

Manage wage and beverage cost 

Forecasting   

Stock control 

Responsible Business  

Demonstrate compliance to Food Safety Management safety policies and procedures and ensure all procedures are conducted safely and within FSMS guidelines and ensure your direct reports do the same 

Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly 

Initiate action to correct a hazardous situation and notify supervisors of potential dangers 

Log security incidents and accidents in accordance with hotel requirements 

Other ad-hoc duties - unexpected moments when we must pull together to get a task done 

May also serve as manager on duty 

Accountability    

Ensure the smooth execution of restaurant as per the desired standards and set benchmarks. Reports to Food & Beverage Manager and works closely with Food & Beverage Team to achieve the department annual budget  

Number of employees supervised – 

Direct - Assistant Restaurant Manager/ Food and Beverage Supervisors/ Food and Beverage Attendants/ Hostess 

Annual Operating Profit/Payroll Budget –  

Restaurant Revenue Target 

Key Metrics –  

Restaurant Revenue Target 

Employee Satisfaction Survey

What we need from you? 

Bachelor’s degree / higher education qualification in Hotel Management, culinary arts / equivalent  

Some college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience 

Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law 

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. 

• Annual Leave
• Free duty meals
• Birthday Leave
• Long Service Award
• Compassionate Leave
• Medical Insurance

key responsibilities:

• identify and develop new business opportunities
• Promote the companys vision,products, and services
• Monitor industry trends, competitor activity and market opportunities
• Achieves annual sales targets and revenue growth
• Build, manage,and maintain strong relationships with clients and partners.
• prepare quotations,proposals& presentations
• To oversee the entire business operations
• responsible for coordination and implementation of new products development until products approval stage.

Requirements

• Bachelor's Degree in business, marketing or related field
• Minimum 3 years and above experience in business development or sales
• strong communication , negotiation and presentation skills
• self -motivated,results-Driven ,and able to work independently
• Good networking& relationship -building ability
• Encouraging the team and staff ,able to mentor and lead
• Goal oriented ,organized team player
• Proven results of delivering client solutions
• experience in the manufacturing field

Perks & Benefits

• Medical
• EPF
• Sosco

About Us

Commerze Capital Sdn Bhd is an emerging financial solutions provider focused on empowering SMEs through invoice factoring, pre-financing, and supply chain financing—particularly for those involved in government, GLC, and PLC contracts. By collaborating with leading financial institutions and ecosystem partners, we provide businesses with the working capital and financial flexibility they need to grow with confidence.

As part of our ongoing expansion, we are looking for a Relationship Manager to join our passionate team and help strengthen our engagement with SMEs, business associations, and corporate partners across Malaysia.

Key Responsibilities

• Develop and nurture strong relationships with SMEs, corporate clients, and key stakeholders.
• Identify and pursue financing opportunities within government, GLC, and PLC contract networks.
• Oversee the end-to-end client onboarding process—from application to disbursement.
• Provide tailored financial advisory on Commerze Capital’s range of financing solutions.
• Collaborate with internal teams to ensure efficient processing, accurate reporting, and client satisfaction.
• Represent Commerze Capital at industry events, networking sessions, and business forums.
• Contribute to achieving company sales goals and business growth targets.

Requirements

• Bachelor’s degree in Business, Finance, Marketing, or a related discipline.
• 2–5 years of experience in relationship management, SME banking, or B2B sales.
• Strong knowledge of SME financing, supply chain, or trade-related financial products.
• Excellent communication, negotiation, and presentation skills.
• Proactive, results-oriented, and capable of working both independently and in a team.
• Proficient in both Bahasa Malaysia and English (spoken and written).

What We Offer

• Competitive salary package with attractive performance-based incentives.
• Career growth opportunities with one of Malaysia’s up-and-coming SME financing providers.
• Exposure to collaborations with government bodies, GLCs, PLCs, and industry associations.
• A dynamic, supportive, and collaborative work environment where your ideas make an impact.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Dental insurance
• Paid training and development

Key Responsibilities

Customer Service Management

• Lead and manage the after-sales support team to deliver excellent customer service.
• Handle escalated customer complaints and ensure timely resolution.
• Monitor customer satisfaction and implement improvement initiatives.
• Build long-term customer relationships to improve loyalty and retention.

Service Operations

• Oversee repair, maintenance, warranty, and return (RMA) processes.
• Ensure service requests are completed within agreed service level agreements (SLAs).
• Develop and improve after-sales service policies, procedures, and workflows.
• Monitor service turnaround time (TAT) and productivity.

Warranty & Technical Support

• Manage warranty claims
• Coordinate with technical support teams on product troubleshooting and repairs.
• Analyze recurring technical issues and recommend corrective actions.

Retail Store Support

• Support retail outlets with after-sales service processes and customer issue resolution.
• Coordinate with store managers to ensure consistent service standards.
• Monitor service performance across multiple retail branches.
• Ensure service counters are adequately staffed and equipped.

Inventory & Spare Parts Management

• Manage spare parts inventory to ensure availability.
• Coordinate stock replenishment with procurement and suppliers.
• Minimize obsolete inventory while maintaining service efficiency.

Cross-Functional Collaboration

• Work closely with Sales, Retail Operations, Logistics, Procurement, and Technical teams.
• Coordinate product recalls and service campaigns when required.
• Provide customer feedback to product management and vendors to improve product quality.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities
• Paid training and development

Job Responsibilities

1.⁠ ⁠Property Acquisition & Business Development

•⁠ ⁠Identify and approach property owners, investors, landlords, and developers to introduce COBNB's short-term rental management services.

•⁠ ⁠Generate new leads through networking, referrals, cold calling, social media, property exhibitions, and industry events.

•⁠ ⁠Conduct sales presentations and consultations with prospective clients.

•⁠ ⁠Manage the full sales cycle from lead generation to contract signing.

•⁠ ⁠Negotiate and close property management agreements.

•⁠ ⁠Achieve monthly and quarterly acquisition targets.

2.⁠ ⁠Relationship Management

•⁠ ⁠Build and maintain long-term relationships with property owners, agents, and business partners.

•⁠ ⁠Act as the main point of contact during the onboarding process.

•⁠ ⁠Ensure excellent client experience and satisfaction.

•⁠ ⁠Develop strategic partnerships with real estate agencies and referral partners.

3.⁠ ⁠Market Research & Strategy

•⁠ ⁠Monitor market trends, occupancy rates, rental performance, and competitor activities.

•⁠ ⁠Identify new growth opportunities and target markets.

•⁠ ⁠Provide market feedback and recommendations to management.

•⁠ ⁠Prepare sales reports, forecasts, and business development updates.

4.⁠ ⁠Internal Coordination

•⁠ ⁠Work closely with Operations, Marketing, and Customer Service teams to ensure smooth unit onboarding.

•⁠ ⁠Coordinate property inspections, documentation, and handover processes.

•⁠ ⁠Maintain accurate records of leads, opportunities, and signed agreements in the CRM system.

Job Requirements :

•⁠ ⁠Diploma or Bachelor's Degree in Business, Marketing, Hospitality, Real Estate, or related field.

•⁠ ⁠Experience in sales, business development, real estate, hospitality, or property management is an added advantage.

•⁠ ⁠Strong communication, negotiation, and presentation skills.

•⁠ ⁠Self-motivated and target-driven personality.

•⁠ ⁠Ability to work independently and as part of a team.

•⁠ ⁠Possess own transport and willing to travel for meetings and site visits.

•⁠ ⁠Proficient in Microsoft Office applications.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities