Job Summary

Lead and optimize daily operations across multiple food and beverage outlets to drive sales performance, ensure consistent product quality, enforce food safety standards, and enhance customer satisfaction through effective team supervision and operational reporting.

Responsibilities

• Oversee daily operations of all outlets to ensure seamless workflow and service delivery
• Monitor and analyze outlet sales performance and profitability to identify improvement opportunities
• Maintain consistent product quality across all outlets to meet brand standards
• Track inventory levels and implement waste reduction strategies to optimize resources
• Supervise and develop outlet management teams to achieve operational excellence
• Plan and conduct regular outlet inspections and audits to ensure compliance and quality
• Ensure high service quality and customer satisfaction through proactive management
• Enforce strict food safety standards across all outlets to comply with regulations
• Prepare and submit detailed operational reports regularly to inform senior management

Preferred competencies and qualifications

• Diploma or Degree in Hospitality Management, Business Administration, Food and Beverages Operations Management, or related disciplines preferred
• Experience in managing three (3) or more outlets preferred
• Experience in chain-store or franchise operations highly preferred

Required competencies and certifications

• Minimum 5 years of experience in Food & Beverage (F&B) management
• More experienced applicants may be considered for Senior Operations Manager position

Key Responsibilities

Operations Management

• Oversee daily operations of all retail outlets to ensure consistent performance and operational excellence
• Develop and implement operational policies and procedures to improve efficiency and customer experience
• Monitor store performance metrics, including sales, customer satisfaction, and operational costs
• Ensure stores comply with company standards, including cleanliness, visual merchandising, and safety regulations

Staff Management, Training

• Recruit, train, and mentor store managers and retail staff
• Develop and facilitate engaging training sessions on product knowledge, sales techniques, customer service
• Facilitate in-store training sessions on weekdays during retail hours, provide one-on-one coaching and mentoring
• Monitor and evaluate the effectiveness of training initiatives through feedback and KPIs, making adjustments as necessary
• Manage stock levels, inventory control, and replenishment to ensure product availability
• Collaborate with the purchasing team and marketing team to align stock levels with sales trends
• Oversee inventory audits and address discrepancies

Sales and Customer Service

• Drive sales targets and develop strategies to achieve business objectives
• Analyze sales data and market trends to identify opportunities
• Collaborate with the marketing team to execute promotions and campaigns

Compliance and Reporting

• Provide regular reports on store performance, challenges, and opportunities
• Implement corrective actions based on audit findings or management feedback

Qualifications and Requirements

• Relevant qualifications in Business Administration, Retail Management, or other related field
• Proven experience in retail operations, with a minimum of 3-5 years in a managerial role
• Preferably with 2–3 years of professional experience in facilitating retail training and development programs
• Willing to work in a retail environment and follow retail operating hours

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Professional development
• Promotion to permanent employee

Work Location: In person

The Security Manager is responsible for leading and overseeing all aspects of security and safety for Sports Excellence Singapore. This role ensures the security and safety of staff, student-athletes, residents, visitors, physical assets, and operations through robust security strategies, operational excellence, and regulatory compliance.

The incumbent will drive a proactive and risk-informed security posture by strengthening governance, improving operational readiness, leveraging security technologies, and working closely with internal and external stakeholders to maintain a safe and secure environment.

Key Responsibilities

Security Strategy & Risk Management

·       Lead site security framework aligned with organisational priorities

·       Conduct risk assessments and implement mitigation plans

·       Set and monitor KPIs for prevention, response, and improvement

Operations & Incident Management

·       Oversee daily security operations and environment safety

·       Lead incident response, investigation, and documentation

·       Ensure effective surveillance, access control, and asset protection

·       Use technology to enhance efficiency and resilience

Compliance& Governance

·       Ensure compliance with relevant laws and regulations

·       Maintain audit readiness and data confidentiality

Emergency Preparedness & Business Continuity

·       Lead emergency planning and response(fire, security threats)

·       Conduct drills and continuous improvement reviews

·       Coordinate with relevant government agencies

Team & Vendor Management

·       Oversee outsourced vendors and service performance

Financial Management

·       Manage budget and ensure cost-effective security investment

Stakeholder Engagement

·       Collaborate with internal and external stakeholders on security matters

·       Build trust and promote awareness across community

·       Maintain professional, balanced conduct in all situations

Any other matters, as assigned by Management Team.

Job Requirements

·       Diploma in Security Management, Risk Management, WSQ security qualifications, Advanced Certificate in Security, management-level security training or a related field is preferred

·       Certification in Fire Safety Manager, First Aid, AED/CPR is preferred

·       At least 5 years of experience in a managerial role leading security teams and site operations

·       Minimum 8 years of security experience, preferably in residential, education, or customer-facing environments

·       Valid Singapore security license and regulatory compliance

·       Strong knowledge of security operations, risk assessment, incident management, investigation, and emergency planning

·       Familiarity with security technologies such as CCTV, access control, various alarm monitoring, incident reporting systems, and related security platforms

·       Knowledge of relevant legislation(WSH, PDPA, security procedures)

·       Experience in liaising with police and external agencies on security matters

·       Experience in budgeting, manpower planning, vendor management, security related improvement works and service partner oversight

·       Able to work shifts, weekends, and respond to incidents beyond working hours

·       Able to stay in provided accommodation will be an advantage

·       Independent, team oriented and able to work under pressure

·       Proficient in MS Office with strong reporting and documentation skills

We regret to inform that only shortlisted candidates will be notified.

Key Responsibilities

Manage and oversee the company's daily operations and business activities.

Coordinate with clients, suppliers, contractors, and other stakeholders.

Monitor project progress and operational performance to ensure timely completion of tasks.

Assist in planning, organizing, and implementing business strategies.

Prepare reports, documentation, and management updates.

Supervise and support employees to ensure efficient workflow and productivity.

Ensure compliance with company policies, industry regulations, and safety requirements.

Identify operational issues and implement effective solutions.

Requirements

At least 2 years of relevant working experience in management, operations, project coordination, or a related role.

Good organizational, communication, and interpersonal skills.

Ability to work independently and manage multiple responsibilities.

Proficient in Microsoft Office applications.

Strong problem-solving and decision-making abilities.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

About the Role

This is a dual-property role covering both Furama Riverfront and Furama City Centre. At Furama Riverfront, we are curating a lifestyle destination at River Valley / Tiong Bahru — a synergistic mix of F&B, wellness, and lifestyle tenants designed to serve hotel guests, neighbourhood residents, and families, while driving traffic to the hotel. Furama City Centre adds a complementary urban commercial and retail leasing dimension to the portfolio.

This role manages the full tenancy lifecycle across both properties — from prospecting and negotiation through to tenant performance management, renewals, and lease administration. The incumbent works closely with external agents to secure tenancies and acts as the primary landlord representative, building relationships that sustain long-term occupancy and asset quality.

We value relationship-driven tenancy management — the ability to build trusted, long-term partnerships with tenants and agents that go beyond transactional lease execution.

Key Responsibilities

Tenancy Leasing & Curation

•      Source and evaluate prospective tenants aligned with the lifestyle hub brief and hotel synergy objectives across both properties.

•      Work with external real estate agents to secure new tenancies, managing agent relationships and coordinating viewings and proposals.

•      Lead lease negotiations for new tenancies, expansions, renewals, and surrenders.

•      Plan and implement the desired trade mix for assigned properties in consultation with the Investment Portfolio Manager.

•      Make recommendations to management on tenant suitability of fit based on concept, financial standing, and track record.

Tenant Relationship Management

•      Serve as the primary point of contact for all tenants on leasing and tenancy matters across Furama Riverfront and Furama City Centre.

•      Build and maintain strong, trust-based landlord-tenant relationships to support occupancy stability and long-term retention.

•      Attend to tenant feedback, operational concerns, and escalations in a timely and professional manner.

•      Monitor tenant sales performance (GTO) and work collaboratively with tenants to address underperformance.

Lease Administration & Compliance

•      Prepare and manage all tenancy documentation including Letters of Offer, Lease Agreements, Novation Agreements, and Deeds of Surrender.

•      Ensure proper execution of lease documents, receipt of deposits, and stamp duty compliance.

•      Monitor lease expiry pipeline and proactively manage renewals to minimise vacancy risk.

•      Handle arrears management and ensure timely recovery of outstanding payments.

•      Coordinate fit-out, handover, and reinstatement processes with building management and facilities teams.

Reporting & Asset Performance

•      Prepare and maintain monthly tenancy schedules, vacancy reports, and occupancy dashboards for both properties.

•      Track and report on GTO sales, prospecting pipeline, renewals, and lease compliance.

•      Support budget preparation, rental forecasting, and re-forecast exercises.

•      Provide regular updates to the Investment Portfolio Manager on leasing activity and asset performance.

Requirements

•      Minimum 5 years of experience in retail or commercial tenancy / leasing management, preferably on the landlord side (property owner, REIT, mall operator, or property management company).

•      Proven track record managing a portfolio of tenants through the full tenancy lifecycle.

•      Solid understanding of lease documentation processes: LOO, LA, Novation, Deed of Surrender, e-stamping, and stamp duty.

•      Experience in GTO monitoring, tenancy mix planning, and vacancy management.

•      Comfortable working with external real estate agents and managing agent relationships to source and secure tenancies.

•      Strong interpersonal and negotiation skills; able to manage tenant and agent relationships with professionalism and authority.

•      Proficient in tenancy reporting and comfortable with budgets, forecasts, and variance analysis.

•      Diploma or Degree in Business, Real Estate, Property Management, or a related discipline.

•      A real estate agency licence is not required for this role.

Candidates from structured property management environments (REITs, mall operators, property owners) are strongly preferred. We are looking for someone who thinks like a landlord — focused on asset quality, tenant fit, and long-term relationship management.

What We Offer

•      An opportunity to shape leasing initiatives across the Furama group, with work travel to our international properties in Sydney, Kuala Lumpur, Bali, and Bangkok.

•      Direct exposure to asset management decision-making, reporting to the Investment Portfolio Manager.

•      Opportunity to participate in acquisitions and asset enhancement initiatives (AEI) as part of buy-side and owner-side work, as part of career progression.

•      Flexible work arrangement with work-from-home; on-site presence required for viewings and collaboration with other teams as necessary.

•      A collaborative environment within the Furama Hotels International group.

1.    Introduction

We are seeking a Manager to join our team tosupport the efficient expansion of Climant Impact in the Asia Pacific regionand deliver the highest standard of consulting services to our clients.

As a Manager, you will contribute activelyto business development, strengthen proposal development, develop and shareinsights, make recommendations, and coordinate key milestones while stayinginformed of market developments. Your role must be performed in full compliancewith Climant Impact’s standards for quality, safety, legal compliance, andethics.

2.    Scope of Work

2.1.  Manage customer relationshipand project delivery

·       Lead end-to-end delivery of low-carbon and sustainability strategyengagements for public and private sector clients, ensuring projects aredelivered on time and within budget

·      Translate ambiguous low-carbonand sustainability challenges into structured problem statements, workplans,and analytical frameworks

·      Serve as the primary day-to-dayclient interface, ensuring alignment with senior stakeholders anddecision-makers

2.2.  Contribute actively to business development

·      Build Climant Impact’s offers and client base, leveraging your clientknowledge, expertise, and market insights

·       Drive proposal development by determining client needs and projectapproach along with defining the project team resourcing and budget/fees

·       Engage with external stakeholders such as regulators, industrybodies, and technology partners to support ecosystem positioning throughpartnerships and industry platforms

·      Represent the firm at industry conferences, policy forums, and roundtables,contributing expert perspectives on energy transition, sustainability, andemerging technologies

2.3.  Develop internal operational systems and capabilities

·       Build internal capabilities in low-carbonand sustainability tools, methodologies, and domain knowledge

·       Design and support the implementationof AI-enabled operational systems to enhance delivery efficiency, knowledgemanagement, and decision-making across sustainability consulting engagements

2.4.  Manage and develop people

·      Manage and mentor junior consultants, structuring workstreams and ensuringquality control

3.    Prerequisites

We are looking for talented and motivatedpeople to create the future of climate transition with us. The following experiencesand skills would be considered favorably in your application:

3.1.  Educational and professional background

·       A bachelor’s, master’s, or PhD degree in engineering, environmentalsciences, economics, finance, public policy, business administration, or arelated discipline

·      An MBA or equivalent advanceddegree is preferred

·      At least 5 years of experiencein strategy consulting, sustainability consulting, or relevant industry roles(e.g., renewable energy procurement, sales, or development)

3.2.  Core consulting skillsets

·      Strong track record in managingand delivering multiple project workstreams and teams in a consulting orcorporate environment under tight deadlines

·      Demonstrated ability tostructure complex problems and develop hypotheses, conduct advanced qualitativeand quantitative analysis, and translate insights into clear, executive-levelrecommendations

·      Proven ability to lead clientengagements and manage senior stakeholders while navigating ambiguity to drivealignment across diverse stakeholder groups

·      Strong interpersonal andcommunication skills, including executive presence

·      Experience applying AI toaccelerate consulting workflows, including data analysis, document review, andhypothesis generation

3.3.  Commercial and business development acumen

·      Experience contributing toproposals, bids, or business development activities

·      Ability to identify clientneeds and translate them into structured project opportunities

3.4.  Low-carbon energy and sustainability domain expertise

·       Experience in one or more of the following areas: decarbonisationand transition planning, renewable energy supply and procurement, ESGframeworks and reporting, and climate risk and scenario analysis

·      Strong understanding of howsustainability links to business value creation and risk mitigation

All employment decisions shall be madewithout regard to age, race, creed, colour, religion, sex, national origin,ancestry, disability status, veteran status, sexual orientation, genderidentity or expression, genetic information, marital status, citizenshipstatus, or any other basis protected by applicable law.

We offer a rewarding and flexible workenvironment that encourages innovation and creativity. Join us in helping toaddress the sustainability challenges of today and tomorrow. We look forward toreceiving your application.

• Identify and develop new business opportunities within the construction, engineering, infrastructure, and related industries.
• Build and maintain strong relationships with developers, consultants, contractors, and key stakeholders.
• Source and follow up on project leads, tenders, and potential contracts.
• Prepare business proposals, presentations, and participate in tender submissions.
• Negotiate commercial terms and contracts with clients and partners.

Requirements

• Degree in Business, Construction Management, Engineering, or related field.
• Familiar with construction tendering processes and project cycles.
• Self-motivated, proactive, and able to work independently.
• Proficient in Microsoft Office applications.

Role Objective

The Assistant Manager / Manager leads DOT's impact evaluation efforts to strengthen intervention measures and program enhancement.

Main deliverables for role:

• Design and implement M&E activities for all client facing projects/ programs run in the organisation; and
• Support program leads/ managers with collection and analysis of data in relation to the progress of their projects;

This person will also support the CEO to interface with various stakeholders where necessary and be a key team member when setting and evaluating grant KPIs, and work closely with the Fundraising department to ensure relevant data points are captured.

Main Responsibilities:

1) Monitoring & Evaluation

• Responsible for providing strategic inputs to the management to ensure the organization maintains its course to fulfil its mission. This includes:
• Developing and strengthening indicator criteria, monitoring strategy, inspection and evaluation procedures on ongoing and new projects/programs with Funders.
• Ensuring consistent data collection in order to track expenditures progress towards achieving the project/ program output, measuring KPIs for funded/ non-funded programs.
• Working closely with the operations team to ensure smooth implementation of Family Stoplight
• Monitor the sustainability of all project/ program KPIs, closely supporting Fundraising and Operations Departments with the reporting of these results
• Provide high quality, and timely input/ feedback to management on key projects/ programs’ progress and outcomes of activities
• Identifying bottlenecks through regular measurement activities and suggest mitigation strategies to improve the efficiency and effectiveness of the projects/ programs
• Participate in annual project/ strategic reviews and planning workshops and assist in
• Preparing relevant reports and highlighting risks and issues, where necessary
• Designing and implementing the M&E activities of all new projects
• Assist the project leads in preparing Quarterly/ Annual reports on the progress of these projects/programs
• Assist in coordinating across the available components of the various programs to ensure effective implementation of M&E efforts.  Assist the team with M&E tools and in supporting them in their use;
• Ensure the monitoring and evaluation efforts are translated to communication pieces to relevant stakeholders (internal and external). Work closely with the Financial Controller (FC) to monitor the activities being carried out to meet its objectives and provide suggestions on how to improve based on the analytics, wherever appropriate.
• Provide the impact evaluation findings to the Programs and Impact Committee / Board and is a key enabler to strengthen intervention measures and enhance thought leadership in the social service sector.

2) Salesforce

• To support the program and operations team in ensuring the integrity of information in Salesforce platform including the management and maintenance of said information.
• Ensure dashboards for KPIs are being updated in a timely manner, including ensuring parameters for additional criteria are included in the configuration of the platform.

3)     Running Funded Programmes 

• Ensure all necessary MOUs with external parties (e.g. MSF or Corporate Donors) are in place and are updated to ensure seamless execution of agreed timelines, deliverables and KPIs.
• Oversee and ensure smooth running of the entire projects, which includes:
• Assessing the needs of a project, and if necessary, building and training a skilled team to ensure KPIs can be met;
• Refining (if necessary) SOP to ensure all stakeholders are clear on the processes, requirements and KPIs to be achieved for the programmes;
• Completing necessary reporting to ensure momentum of study and surface any challenges or resourcing needs as needed.
• Support research efforts in data gathering exercises, including but not limited to, data extraction, conducting surveys and interviews, and facilitating focus group discussions.
• Participate in relevant meetings with external partners e.g. funders, MSF etc. where needed

4) General

• Assist Fundraising Team in preparing Grant / Funding impact reports with impact outcomes from specifically funded programmes
• Organize and conduct training on M&E tools for staff/ beneficiaries/ any relevant stakeholders;
• Share learnings with other partners when the need arises and be a DOT spokesperson at relevant events

The above position plays a key role in maximising hotel revenue and profitability by supporting the development and execution of pricing, distribution, and inventory strategies. Working closely with the Director of Rooms & Revenue, this role ensures optimal business mix, accurate forecasting, and effective use of revenue management systems and distribution channels.

Revenue Strategy & Analysis 

• Assist in developing and implementing pricing and yield strategies to maximise room revenue, market share, and profitability. 
• Conduct daily, weekly, and monthly analysis of hotel performance, competitor benchmarking, and market demand. 
• Support the preparation of accurate revenue forecasts and budgets. 

Inventory & Pricing Management 

• Monitor and adjust room inventory and rate strategies across all distribution channels(brand website, OTAs, GDS, corporate accounts). 
• Ensure rate parity and distribution accuracy across all platforms. 
• Support group pricing decisions and evaluate displacement analysis for large bookings. 

Systems & Reporting 

• Maintain and optimize revenue management systems (RMS), channel manager, and PMS data accuracy. 
• Prepare and present regular performance reports, including pickup pace, segment mix, and booking trends. 
• Track and report on key KPIs such as ADR, RevPAR, Occupancy, and Market Penetration Index. 

Collaboration & Communication 

• Work with Sales & Marketing teams on promotions, campaigns, and packages to drive demand. 
• Coordinate with Reservations and Front Office to ensure smooth execution of pricing and inventory strategies. 
• Support Director of Rooms & Revenue in strategy meetings and provide insights for decision-making. 

Qualifications 

• Bachelor's diploma or degree in Hospitality Management, Business Administration, Finance, or related field 
• Minimum 2-3 years of revenue management experience in hotel or hospitality sectors
• Proven experience with revenue management software and systems (e.g., IDeaS, Duetto, or similar platforms) 
• Strong analytical and financial modeling skills with proficiency in Excel and data analysis 
• Solid understanding of hotel operations, rate structures, and distribution channels 
• Excellent communication and presentation skills 
• Strong organizational and time management abilities with attention to detail 

Our client, an well-established local MNC in commercial Air-Con industry is seeking for ACMV Manager (Design) Facility Manager / Operations Manager ( Commercial Building / Retail Mall ) - Salary: $ 7,000.00 to $ 9,000.00 + VB / 5 days work week

Requirements

• Degree in Mechanical Engineering or Electrical Enigneering or relevant

• At least 5 to 8 years of experience in designing and optimising efficient, cost-effective chiller plant and airside systems to support both project acquisition and delivery.

• At least 5 to 8 years of experience overseeing a team of Engineers and Technicians to run daily operation in either Industrial plant or Commercial Office or Retail shopping mall

• Experience in Regional / Asia coverage

• Strong in ACMV design, analytical, and problem-solving skills

• Mandatory certifications: BCA Energy Auditor, GMAP/GMAAP, SCEM

• Good communication, analytical skill and stakeholder management skill

• Independent, confident and leadership qualities

Others

• Salary: $ 7,000.00 to $ 9,000.00

• 5 Days work week (Monday to Friday), office hour
  

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

We are Nesuto, a modern artisan patisserie, that creates joy through conversation-worthy gourmet desserts!

We are looking for...

Job Description

• Assists the Outlet Manager in implementing business plans.
• Performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support.
• Involved in staff control and handling people issues.
• Responsible for the recruitment, training and motivation of staff.
• Conduct food and beverage hygiene audit.
• Conduct orientation and training.
• Conduct staff performance assessment process.
• Facilitate compliance with legislative and regulatory requirements.
• Lead team to implement change.
• Lead with service vision.
• Manage outlets and equipment maintenance.
• Managing the customer experience.
• Monitor income and expenses.
• Provide information for management decision making.
• Provide quality control for service.

Requirements

• Good command of spoken English
• Alcohol and baritas knowledge is a plus
• 5 Days' work week

STAFF BENEFITS

• Birthday Off
• Career progression

Please send complete resume including:

• Personal details and contact information.
• All relevant and past work experience with references.
• Last drawn alary and expected salary.
• Date of availability.
• Only shortlisted candidates will be notified.

Job Summary:

The Sales Manager / Assistant Sales Manager is responsible for driving hotel revenue through proactive sales activities, business development, and relationship management. The role focuses on identifying new business opportunities, maintaining strong client relationships, and executing sales strategies to achieve revenue targets across corporate, leisure, and group segments.

Key Responsibilities:

• Promote the hotel and Accor brand to existing, potential, and former clients within the assigned market segments
• Develop and maintain strong relationships with corporate accounts, travel agents, event planners, and other key business partners
• Identify new business opportunities through prospecting, networking, sales calls, and market research
• Conduct site inspections, sales presentations, and client meetings to showcase the hotel's facilities and services
• Achieve individual and departmental revenue targets, including room nights, meeting and event revenue, ADR, and occupancy objectives
• Monitor market trends, competitor activities, and industry developments to identify opportunities and maintain a competitive advantage
• Prepare proposals, contracts, and rate agreements while ensuring compliance with hotel policies
• Maintain accurate and up-to-date client records, account information, and sales activities within the hotel's systems
• Collaborate closely with Reservations, Front Office, Events, Revenue Management, and other operational departments to ensure seamless guest experiences
• Respond promptly to client enquiries, feedback, and complaints, ensuring appropriate follow-up and resolution
• Participate in sales missions, networking events, trade shows, and industry functions as required
• Prepare regular sales reports, forecasts, account production analyses, and market intelligence updates
• Support the onboarding, coaching, and development of junior sales team members where applicable
• Contribute to the implementation of the hotel's sales and marketing strategies to maximize revenue opportunities
• Perform any other duties assigned by the management team

Qualifications:

• Diploma or Degree in Hospitality Management, Business, Marketing, or a related field
• Minimum 3 years of sales experience for Assistant Sales Manager or 5 years for Sales Manager, preferably within the hospitality industry
• Proven track record in business development, account management, and achieving sales targets
• Strong networking, negotiation, presentation, and relationship-building skills
• Experience conducting sales calls, prospecting activities, client meetings, and site inspections
• Excellent verbal and written communication skills
• Strong organizational and time management abilities, with the capacity to manage multiple priorities simultaneously
• Willingness to travel and attend business events when required

Job Description & Requirements

• Manage and lead the restaurant team to ensure that all aspects of the restaurant’s operations run smoothly and efficiently.
• Oversee all front-of-house and back-of-house operations, including managing inventory, monitoring food and beverage quality, and maintaining cleanliness and safety standards.
• Ensure that all customers receive an exceptional dining experience.
• Build and maintain strong relationships with customers, vendors, and team members to ensure the success of the restaurant.
• Work closely with the marketing team to ensure the restaurant’s marketing efforts align with the overall business objectives and customer needs.
• Monitor financial performance, including sales, costs and profitability, and develop action plans to address any issues or areas for improvement.
• Train and develop the restaurant team, including conducting regular performance evaluations and providing coaching and feedback to improve performance.
• Stay-up-to-date on industry trends and best practices, and make recommendations for improvements to the restaurant’s operations and offerings.
• Have the knowledge required to participate in the formulation of food and beverage menus of the restaurant.
• Handle disciplinary issues, conducting annual team review and confirmation of staff.
• Ensure the strict compliance by all staff to company’s standard operating procedures.

Requirements

• Degree in Hospitality Management, Business Administration, or related field preferred.
• At least 3-5 years of experience restaurant management or a related field.
• Strong leadership skills.
• Excellent communication skills.
• Demonstrated ability to manage financial operations, including budgeting, forecasting, and managing cost.
• Strong problem-solving skills and the ability to make quick decisions in a fast-paced environment.
• In-depth knowledge of the restaurant industry, including trends, best practices, and regulations.
• Flexibility to work evenings, weekends, and holidays as needed.

Job Responsibilities

·      Lead daily financial operations for the Singapore entity.

·      Prepare rolling forecasts and annual budgets from scratch, including collating inputs from budget owners, presenting to management, and submitting reports to the Asia Pacific Office.

·      Oversee the effective operation of accounting and reporting, taxation, forex, hedging, cash flow management, and risk management functions.

·      Actively participate in SOX compliance and other internal control improvement projects.

·      Ensure compliance with legal, audit, tax, and internal policies, including reviewing and submitting GST returns.

·      Review payment vouchers.

·      Liaise with auditors and tax agents on year-end audits and tax computations.

·      Perform balance sheet reviews for the Singapore entity.

·      Liaise with the regional office and other stakeholders as required.

·      Improve visibility of prime material costs and margin analysis.

·      Streamline processes and implement best practices.

·      Handle group treasury matters.

·      Prepare board meeting materials.

·      Support ad-hoc projects initiated by local management or the regional office

Requirements

·      Degree in Accounting / ACCA /ISCA.

·      Proficient in Microsoft Excel. Working knowledge of Hyperion and OneStream will be an advantage.

·      Independent, meticulous and has good analytical and problem-solving skills.

·      Able to work under pressure in a fast-paced environment.

·      Able to work in a manufacturing environment.

Attributes

·      Team player and hands-on.

·      Strong oral and written communication skills.

·      Attention to detail.

·      Ability to handle work pace.

·      Ability to multi-task and work effectively with matrix reporting.