Total 1,949 module manager job vacancies in Australia

The Principal Product Manager is a high-impact role where you will drive the strategic vision for our core business mechanics, ensuring our platforms scale seamlessly to support our rapid regional growth.

How You Will Make An Impact 

• Drive the strategic roadmap and technical vision for business-critical mechanics, acting as the ultimate subject matter authority to ensure platform excellence, scalability, and seamless cross-platform alignment.

• Shape functional excellence by implementing systemic innovations and product practices that address complex business challenges across the mobile and web ecosystems.

• Champion a deep understanding of our users' journey by synthesizing expert research and partner feedback to ensure the strategic roadmap for core business mechanics is always anchored in delivering genuine customer value.

• Lead cross-platform logic alignment by translating intricate business requirements into technical roadmaps, ensuring that engineering, design, and data implementations are architecturally unified under a consistent product logic.

• Influence senior leadership and key stakeholders as the authoritative voice on product mechanics, providing the data-backed depth required to validate technical direction and de-risk complex platform strategies.

• Establish best practices for technical scalability and architectural risk by providing foresight into systemic requirements, resolving cross-platform bottlenecks before they impact delivery.

• Uplift the technical competency bar of the wider product function through structured mentorship, fostering a high-performance culture of curiosity and empathic collaboration.

What Makes You A Great Fit

• Advanced technical expertise in product management with a proven track record of scaling complex, high-traffic mobile and web platforms in an Agile environment.

• Deep authority in Product mechanics such as user lifecycle management, allowing you to take action on complex opportunities.

• Strategic thinking and foresight with the ability to operate seamlessly under high ambiguity while appropriately identifying long-term operational risks and opportunities.

• Exceptional influence and communication skills with a history of persuading diverse audiences and translating technical complexity into strategic business value for leadership.

• Analytical mastery in leveraging JIRA, PowerBI, and Databricks to monitor product performance and iterate on mechanics that directly impact the company’s bottom line.

• History of cross-functional leadership with the ability to drive outcomes and guide team members without direct authority, acting as the ultimate subject matter expert.

• Strong personal alignment with our GetGo Values: Driven by Purpose; Stay Curious and Humble; Collaborate with Empathy; Make it Better; Get It Going!

Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 5 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and Welding Process
• Experience in GDT is a must

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Key Responsibilities

• Direct and guide the process intelligence plan for Finance, aligned with enterprise AI, automation, and transformation roadmaps

• Establish end-to-end process visibility across core Finance value streams (Order to Cash, Source to Pay, Record to Report)

• Promote adoption, governance, and value realization of process intelligence platforms (Celonis, SAP Signavio, UiPath)

• Translate process insights into a prioritized pipeline of actions, including automation, agentic use cases, re-engineering, and control improvements

• Partner with Finance, AI/Automation, and IT teams to convert insights into delivered and measured business value

• Define and standardize process critical metrics, benchmarks, and executive dashboards for leadership and SteerCo reporting

• Enable self-service process intelligence through data products, playbooks, and training to scale adoption across Finance

• Act as a trusted advisor to Global Process Owners and Finance leadership, influencing decisions on performance optimization and transformation priorities

• Integrate AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising good judgment and aligning with organizational standards and legal requirements.

• Contribute to a culture of continuous improvement by identifying, testing, and sharing AI-enabled improvements within one’s scope of work.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Finance, Accounting, Information Systems, Engineering, or a related area with over 5 years of pertinent experience OR Master’s degree plus more than 3 years of related experience

• Practical experience with process intelligence or process mining tools such as Celonis, SAP Signavio, UiPath, or equivalent

• Strong understanding of Finance processes and ERP-based transaction flows

• Proven ability to communicate complex insights clearly to senior and executive collaborators

Preferred Qualifications

• 8+ years of experience in Finance operations, process improvement, analytics, or digital transformation

• Experience integrating process intelligence with automation, AI, or GenAI initiatives

• Exposure to ERP transformation programs (e.g., ECC to S/4)

• Experience in global or shared services Finance environments

• Strong change leadership, collaborator management, and storytelling skills

• Ability to apply baseline digital proficiency and role-appropriate AI literacy. Use AI-enabled tools responsibly for research, analysis, content creation, problem-solving, operational tasks, and business outcomes.

Success in This Role Looks Like

• Process intelligence embedded into day-to-day decision-making and transformation planning

• Clear linkage between process insights → automation/agentic pipeline → realized value

• Measurable improvements in cycle times, throughput, compliance, and operational efficiency

• Increased adoption of self-service insights, reducing reliance on reactive and manual analysis

• Tangible contribution to Micron’s AI-enabled Finance transformation journey

Why Micron

At Micron, you’ll play a meaningful role in developing the future of Finance—where AI, automation, and process intelligence unite to compose a more autonomous, insightful organization. You will work at the forefront of innovation, enabling Finance to move faster, operate smarter, and deliver greater business impact at scale!

Company Description

NVPC is the national agency dedicated to growing a culture of volunteerism and philanthropy in Singapore. By engaging individuals, organisations, communities and leaders across the people, private and public sectors, we seek to create a more caring, inclusive, and compassionate society. Together, we envision Singapore as a City of Good, where everyone is able to give every day and everywhere (3Es), contributing their time, talent, treasure, ties and testimony (5Ts). Learn more at nvpc.org.sg. 

This role is required to work closely with a portfolio of external charity partners, as well as with internal stakeholders (including other teams within CNP, and other teams in NVPC), to strengthen these partnerships and increase engagements. The goal is to grow and expand the pipeline of digital fundraising campaigns and volunteering opportunities on giving.sg (GSG), and to increase charities’ adoption of NVPC’s programmes and services.

Job Description

Charity Partner Engagement & Account Management

• Serve as the account manager for a portfolio of charity partners across different segments (e.g. Key, Growth, Potential, and Emerging) and conduct regular check-ins and performance reviews with relevant partners
• Build trusted partnerships by understanding each charity’s mission, capabilities, operational needs, and plans for fundraising and volunteering opportunities, and ensure consistent engagement and satisfaction by working closely with internal teams to resolve partners’ queries and issues
• Collaborate closely with other CNP teams to promote awareness and interest of relevant NVPC programmes, services and initiatives for charity partners
• Identify and recommend relevant partnership opportunities to charity partners, based on their goals, capabilities and readiness, and to broaden and deepen partner engagement by connecting charities to other initiatives across other NVPC’s internal teams
• Collaborate with internal and external stakeholders to develop different touchpoints with charity partners, and experiment with innovative engagement approaches and channels to effectively and efficiently outreach to desired charities

Grow Fundraising Campaigns & Volunteering Opportunities

• Engage, onboard, and support charities to launch and strengthen fundraising campaigns and volunteering opportunities on GSG platform, including collaborating with internal and external stakeholders to develop innovative partnerships via GSG
• Identify strategic opportunities (e.g. seasonal peaks, crises, thematic months) with charity partners to drive campaign creation to maximise platform traction, as well as donor and/or volunteers’ engagement
• Collaborate with internal teams to gather and share relevant info (such as partners’ feedback and market intel), and campaign reviews to increase quantity and quality of campaigns

Intelligence, Monitoring & Account Insights

• Develop strong understanding of the charity landscape to anticipate charity partner’s needs and risks.
• Build and maintain accurate and updated insights, including charity partner profiles, contact reports, and market intelligence, partners’ feedback on GSG platform and other comparable platforms, to inform engagement strategy and portfolio prioritization
• Identify partners’ readiness issues, risks, and feedback, and flag significant issues promptly to internal stakeholders to enable timely interventions

Support for Other Organisational Priorities

• Collaborate with internal teams to support broader NVPC initiatives, including campaigns and events (e.g, CTOG, PVPA), and enhancing/streamlining of systems and operational processes and workflows
• Undertake other duties aligned with organisational priorities within agreed timelines and scope, including support for cross-team collaborations aligned with organisational priorities

Qualification

• Bachelor’s degree in Business, Social Sciences, or a related discipline
• Prior experience in account management, partnerships, sales & marketing, or stakeholder management is advantageous
• Experience supporting or working with non-profit organisations is preferred but not mandatory
• Strong relationship-building and stakeholder management skills
• Ability to understand and analyse partner needs, and provide consultative support
• Organised, detail-oriented, and comfortable managing multiple accounts simultaneously
• Good written and verbal communication skills
• Proactive, collaborative, and able to work effectively with diverse internal teams
• Familiarity with digital platforms, fundraising, or volunteer engagement is a plus
  
  Please note that your application will be sent to and reviewed by the direct employer - National Volunteer & Philanthropy Centre

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

Responsibilities including but not limited to:

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

The Assistant Operation Manager will assist the Operations Manager in coordinating and managing the operation of the Coffeeshop.

Key Responsibilities

• Maintain smooth daily operations of the Coffeeshop
• Source for potential qualified tenants to fill any vacant food stalls
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• To do stock take and order stocks based on healthy inventory level
• Source for suppliers with competitive pricing
• Keep up to date with market prices for all materials and ingredients
• Make sure safety and hygiene guidelines are being followed
• Supervise, lead & motivate the team
• Ensure fairness in scheduling work duty roster and off days for operation employees
• To Interview, assess and assist in hiring employee based on outlet manpower requirements
• Receive, review and act upon feedback and complaints received from customers
• Responsible for ensuring consistent quality of service
• Adept at handling a wide variety of customer and customer requests
• Able to perform ad hoc duties when required

Key Requirements

• Candidate must possess at least a Diploma from any field of studies
• Minimum of 2 years of working experience in Coffeeshop or Food court management role
• Able to work flexible schedule including shift work, weekends, public holidays and to perform additional ad hoc duties and tasks in case of any acute shortage of employees
• Prepared to work in a non-air-conditioned setting
• Possess strong communication and effective negotiation skills
• Fantastic team player
• Good knowledge of Microsoft office programme, especially in Word and Excel

*Only Suitable candidates will be shortlisted and notified.

We are offering a fantastic opportunity for an experienced Business Development Executive/Manager to join our fast-paced international team. You will be responsible for:

• Building and maintaining relationships with our partners/ brokers in the region.
• Working with internal and external parties to provide excellent customer service to existing and potential buyers.
• Assist with marketing and organizing company events.
• Handling day-to-day operations as well as providing team support as needed.
• Assisting brokers with their appointments with potential buyers in the office.
• Preparing weekly and monthly reports.
• Sourcing new opportunities, identify and establish new business partnerships.

The ideal candidate will have:

• Bachelor’s degree (Commonly in Business, Real Estate, Marketing or Related field)
• Good understanding of the real estate markets in London.
• Past people management experience would be highly advantageous.
• Prior after-sales end-to-end knowledge or experience will be highly advantageous.
• Business development experience, preferably in Real Estate sector.
• Ability to build a rapport with senior managers / directors as well as partners from all levels.
• Ability to adapt approach for maximum conversion.
• Excellent presentation and communication skills.
• Passionate about real estate, highly-motivated and adaptable.
• Strong work ethics and a great team player.
• Willing to work on weekends for supporting exhibitions.
• Business Travels to UK or other locations as and when required.

Office Location: 10 Marina Boulevard 16-04, Tower 2 Marina Bay Financial Centre, 018983

Next to: Downtown MRT station (Blue Line)

Job title depends on the candidate's fit and relevant experience for the role.

Key Responsibilities

·       Serve as the primary liaison with suppliers, managing relationships, establishing business frameworks, driving performance improvements, and conducting overall business reviews

·       Monitor industry trends and supplier risk profiles to develop long-term supplier engagement strategies

·       Identify and source new business partners to meet the evolving needs of the organization

·       Develop strategies to continuously maximize cost savings for the organization while ensuring high quality and timely delivery

·       Understand the company’s long-term requirements and engage in strategic planning and collaboration with internal stakeholders to achieve key performance indicators

·       Lead cost structure analysis and negotiate with Suppliers to achieve the most desirable outcome for the company  

·       Lead the implementation of initiatives with relevant stakeholders to secure Total Cost of Ownership (TCO) reductions

·       Organize and lead Business Reviews and Category Review Meetings.

·       Supporting innovation and digitalization plans within the procurement space to enhance operational efficiency and performance

Requirements

·      Bachelor’s degree in Engineering, Supply Chain, Business Administration or related field

·      Minimum 10 years of experience in strategic sourcing, procurement or supply chain management

·      Prior experience in semiconductor, OSAT, electronics manufacturing or high-tech industries is highly preferred

·      Experience managing direct materials (e.g., substrates, lead frames) or capital equipment is an advantage

·      Proven track record in strategic sourcing, category management, supplier negotiation and contract management

·      Experience working with global suppliers and cross-regional teams

·      Excellent negotiation, communication and stakeholder influencing skills

·       Strong analytical skills with experience in cost modelling and pricing analysis

   

Our client is a well-established SME with over 40 years in the landscaping industry. Due to business needs, they are looking to recruit a Project Manager to be part of their team for ongoing transformation projects. They are located in the Central Region.

Responsibilities

• Ensure a safe, clean, and compliant work environment by enforcing site procedures, safety standards, and regulatory requirements.
• Oversee end-to-end project execution, including planning, scheduling, and coordination of landscape works.
• Review project designs, specifications, and scope changes; assess impacts and recommend corrective actions where necessary.
• Define project objectives and deliverables in collaboration with management based on project proposals and requirements.
• Develop detailed project plans, including scope allocation, resource planning, and sequencing of work activities.
• Assign responsibilities across project phases, manage subcontractors, and evaluate contractor bids and performance.
• Establish and monitor project timelines by determining resource requirements and coordinating project milestones.
• Liaise with internal teams, clients, consultants, and contractors to ensure smooth project delivery.
• Perform any other ad-hoc duties as required to support project completion.

Requirements

• Minimum Diploma in Horticulture, Landscape Architecture, Construction Management, or related field.
• At least 3 years of relevant experience in project coordination or project management within landscaping, horticulture, or construction.
• Candidates with horticulture or landscape maintenance experience will have an advantage.

Interested candidates who wish toapply for the advertised position, please click APPLY NOW or email an updatedcopy of your resume/cv.

We regret that only shortlistedcandidate will be notified.

Email Address:jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R25157612 (Lim YongKang)

Job Description:

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other contracts management related job

Job Requirements:

• Degree / Diploma in Building or its equivalent
• Min 5 years and above experience as deputy contracts in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

Job Highlight:

• Hospital, Public setting
• Monday - Friday, 830AM - 6PM
• AWS & VB up to 4 months
• West/Central Region

Key Responsibilities

• Ability to interpret contracts, enforce terms, monitor KPIs, and ensure vendor compliance with policies and standards.
• Preferably with experience in healthcare, hospitality, or horticulture environments, with understanding of operational and compliance requirements in these settings.
• Experience managing daily operations, resolving issues with vendors, and ensuring smooth service delivery in a fast-paced environment.
• Strong capability in validating reports, auditing KPIs, tracking performance data, and ensuring accuracy in documentation and compliance checks.
• Strong communication and collaboration skills with stakeholders and vendors, coupled with leadership ability, initiative, and interest in supporting operations through innovative and sustainable practices.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to martin@mci.com.sg

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Toh Cheng Jie (Martin)

Registration Number: R23117397

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Position: Artist & Talent Manager
Manager: Head of Talent

DESCRIPTION

As an Artist & Talent Manager at WILD Group, you will oversee a portfolio of artists and/or talents, driving their professional growth and maximizing their brand opportunities. Your role is primarily focused on talent development, brand partnerships, and client liaison. You will play a key role in fostering relationships with talent, identifying new business opportunities, and ensuring successful execution of branded campaigns.

This position requires a strong blend of strategic thinking, negotiation skills, and industry expertise to enhance talent success while aligning with WILD Group’s business objectives. The duties and responsibilities listed below are not exhaustive and are subject to change. Your manager may assign additional tasks as necessary.

KEY RESPONSIBILITIES

• Act as the primary point of contact for assigned talent, managing their professional growth, opportunities, and industry relationships.
• Maintain a minimum number of active talents/artists under management, as set by the company. If this number falls below the threshold, it will be your responsibility to proactively identify, source, and onboard new talent.
• Negotiate favorable terms for collaborations, partnerships, endorsements, and other professional engagements on behalf of talent.
• Oversee the execution of branded campaigns, ensuring alignment with client objectives while maintaining the talent's creative integrity.
• Support talent in optimizing their content strategy, social media presence, and audience engagement.
• Develop long-term strategies to maximize talent potential across digital, live, and media platforms.
• Manage talent calendars, ensuring seamless coordination of shoots, events, and other professional commitments.
• Build and maintain strong relationships with industry stakeholders, including brands, agencies, PR firms, and production teams.
• Communicate with media, PR, and commercial contacts to manage inquiries on behalf of talent efficiently.
• Stay updated on industry trends, emerging platforms, and the evolving creator economy to leverage new opportunities.
• Address challenges or disagreements professionally, ensuring win-win solutions for all parties involved.

IDEAL CANDIDATE

• Education & Experience: Bachelor’s degree in Marketing, Public Relations, or a related field, with proven experience in artist/talent management or an agency environment.
• Industry Knowledge: Strong understanding of the influencer and entertainment industry, including social media trends and brand partnerships.
• Negotiation & Sales Skills: Hands-on experience with contract negotiation and brand deal structuring.
• Communication & Relationship Building: Excellent verbal and written communication skills, with the ability to foster strong relationships with talent and industry stakeholders.
• Multitasking & Time Management: Ability to manage multiple projects simultaneously and work effectively under tight deadlines.
• Tech & Marketing Proficiency: Knowledge of SEO, social media best practices, and CRM software (preferred).
• Language Skills: Proficiency in English is required; Mandarin is a plus.
• Adaptability & Initiative: Fast learner, self-motivated, and results-driven with a passion for talent growth and the entertainment industry.

If you are passionate about the media industry and have the skills to drive talent success, we’d love to hear from you!

This role is a senior group-level hospitality leadership position responsible for the overall success of all restaurants, bars, and hospitality businesses within PleasureCraft Group. The General Manager reports directly to the Founder & Managing Director and oversees outlet leaders across the group.

Core Mission

The General Manager must ensure every business delivers:

1. Excellent guest satisfaction
2. Sustainable revenue growth
3. Strong profitability and financial discipline

Main Responsibilities

1. Multi-Outlet Operations

• Oversee daily operations of all restaurants, bars, and hospitality concepts.
• Maintain service, cleanliness, safety, compliance, and operating standards.
• Conduct regular site visits and management reviews.
• Resolve operational issues and ensure SOPs are followed.
• Coordinate departments including operations, kitchen, bar, finance, HR, and marketing.

2. Financial Performance

• Own revenue, profit, and EBITDA targets.
• Review P&L statements and budgets.
• Monitor food cost, beverage cost, payroll, and operating expenses.
• Improve profitability through pricing, menu engineering, labour planning, and cost control.
• Work with finance on forecasts and capital expenditure planning.

3. Sales & Revenue Growth

• Set outlet revenue targets.
• Develop strategies for events, private dining, corporate bookings, partnerships, and promotions.
• Analyze sales trends and underperforming periods.
• Improve guest retention and repeat visitation.

4. Guest Experience

• Ensure each concept delivers its intended guest experience.
• Monitor reviews, complaints, and customer feedback.
• Lead service recovery and complaint resolution.
• Implement systems to recognize and retain repeat guests.

5. Leadership & Team Development

• Directly manage outlet GMs and Restaurant Managers.
• Conduct performance reviews and coaching.
• Develop leadership capabilities and succession plans.
• Hold managers accountable for results.

6. Training & Service Standards

• Establish onboarding and training programs.
• Ensure staff have strong service, menu, POS, and guest-recovery knowledge.
• Maintain standards in grooming, professionalism, and customer service.

7. HR & Recruitment

• Support hiring, retention, workforce planning, and performance management.
• Monitor turnover and employee engagement.
• Work closely with HR on disciplinary and development matters.

8. New Restaurant Openings

• Lead pre-opening planning and execution.
• Coordinate with designers, contractors, suppliers, chefs, and consultants.
• Oversee recruitment, training, procurement, licensing, and launch readiness.

9. Systems & Technology

Responsible for selecting and managing:

• POS systems
• Reservation systems
• Inventory systems
• Procurement systems
• CRM platforms
• Payment gateways
• Workforce management software
• Reporting tools

10. Procurement & Supplier Management

• Negotiate supplier agreements.
• Control purchasing processes.
• Improve group buying power while maintaining quality.

11. Menu & Culinary Collaboration

• Work with chefs on menu design, pricing, profitability, and execution.
• Review menu performance and guest appeal.
• Support menu launches and staff training.

12. Design, Events & Marketing

• Review restaurant layouts and operating equipment.
• Oversee events and collaborations.
• Ensure marketing campaigns are operationally achievable and commercially effective.

13. Reporting

• Provide weekly and monthly performance reports.
• Present risks, opportunities, corrective actions, and recommendations to ownership.

Key Performance Indicators (KPIs)

Success will be measured by:

• Revenue growth
• Profitability and EBITDA
• Food & beverage cost control
• Labour productivity
• Guest satisfaction scores
• Repeat customer rates
• Employee retention
• Training completion
• New outlet performance
• Compliance with operating standards

Candidate Requirements

Education

• Bachelor's degree (or higher) in Hospitality, Hotel, Restaurant Management, or related field.
• Strong business and financial education preferred.
• MBA or postgraduate qualifications are advantageous.

Experience

Minimum:

• 5+ years in a multi-outlet restaurant group.
• Senior operational leadership experience.
• P&L responsibility.
• Experience opening new venues.
• Experience managing restaurant managers and outlet leaders.
• Experience with POS, reservations, inventory, procurement, and reporting systems.

Preferred:

• Hotel F&B background.
• Luxury/lifestyle hospitality.
• Experience in competitive markets such as Singapore, Hong Kong, or Bangkok.

Ideal Candidate Profile

The successful candidate is:

• Commercially driven
• Financially literate
• Hands-on and operationally focused
• Strong leader and coach
• Calm under pressure
• Detail-oriented
• Guest-centric
• Able to balance hospitality excellence with profitability
• Passionate about building successful hospitality brands

In One Sentence

This is essentially a Group Director of Operations / Group General Manager role responsible for all operational, financial, commercial, people, and guest-experience performance across a portfolio of restaurants and hospitality businesses, with full accountability for growth, profitability, and standards.

1. 1. Sales & Business Development

• Lead the sales team in handling client enquiries and closing renovation projects

• Develop and execute strategies to achieve monthly and quarterly sales targets

• Build strong relationships with high-value clients and key accounts

  
  

  2. Project & Operations Coordination

• Work closely with subcontractors, suppliers, and project managers

• Ensure smooth workflow from sales handover to project completion

• Resolve client issues and escalations professionally
  

Requirements

• Minimum 4 years experience in Interior Sales Design / Renovation Industry

• Strong knowledge of renovation processes, materials, and costing

• Proven track record of achieving sales targets

• Excellent communication skills in English & Mandarin (to liaise with bilingual customers)

• Able to manage multiple projects and team priorities

• Passionate about interior design and customer service