Total 8 Quality Assurance / Control job vacancies in Pune

MRI-Simmons is seeking an Automation Engineer with hands-on ability in designing, developing, and implementing automated tests using Playwright for our web applications. The ideal candidate will be comfortable collaborating with cross-functional teams to ensure quality and reliability of all application features/functions.

• Test Automation Development: Design, develop, and maintain automated test scripts using Playwright to validate the functionality of web applications.

• Test Planning: Collaborate with QA analysts and developers to understand requirements and develop comprehensive test plans and strategies.

• Execution and Reporting: Execute automated test scripts, analyze test results, and report defects using appropriate tools and methodologies.

• Continuous Integration: Integrate automated tests into CI/CD pipelines for continuous testing and deployment. • Test Framework Maintenance: Maintain and enhance the test automation framework to improve efficiency, reliability, and scalability.

• Code Reviews: Participate in code reviews to ensure test scripts are well-written, efficient, and follow coding best practices.

• Documentation: Create and maintain technical documentation related to test automation processes, frameworks, and scripts.

• Collaboration: Work closely with developers, QA analysts, and other stakeholders to identify testing requirements and ensure timely delivery of high-quality software.

Role Summary

Under the leadership of the Manager, we are hiring a Senior QA Specialist to support R&D objective. This role is critical to ensure high quality standards and will be responsible for variety of quality assurance tasks.

Key Responsibilities

• Actively collaborate with developers, QA Managers, product managers to shape the product and deliver product releases
• Provide feedback to the team on product quality, call out risks/issues (if any) and can balance quality with time bound delivery with a release perspective
• Maintain and write automated test suites
• Ability to work with the QA Manager to come up with a testing strategy for a given release with inputs from team, if needed.
• Ready to work on fast paced geographically distributed team doing frequent releases
• Understand the product domain

**Final designation will depend on candidate’s profile, experience, and selection outcome**

Role Purpose:

The Associate Director / Senior Manager - Quality is responsible for leading the quality control portfolio while driving studio-wide process excellence, operational efficiency, and strategic transformation initiatives.

This role also combines project management, process transformation, and operational governance to ensure high-quality delivery across multiple projects in specialized teams (TSD) & Mobile. The position partners closely with QC Leadership, Production teams, and WWQC stakeholders to standardize processes, optimize workforce utilization, improve delivery effectiveness, and embed a culture of continuous improvement and data-driven decision-making.

Key Responsibilities:

1. QC Program & Portfolio Management

• Manage a portfolio of QC projects across Specialized teams (TSD) & Mobile.
• Oversee planning, execution, and delivery of QC programs ensuring quality, schedule, and scope objectives are met.
• Supervise and guide QC Project Managers, Project Leads, and testing teams.
• Conduct periodic project reviews with QC leadership to evaluate project performance and risk.
• Monitor project KPIs and performance indicators to ensure quality and delivery effectiveness.
• Validate key project deliverables including test strategies, test plans, and automation roadmaps.

2. Strategic Leadership & Transformation

• Drive large-scale transformation initiatives aligned with studio and global QC strategies.
• Partner with QC leadership to define and execute studio-level strategic roadmaps.
• Identify opportunities to improve testing frameworks, tools, processes, and delivery models.
• Adapt QC strategies to evolving game development trends such as GAAS and live operations.
• Interface with WWQC leadership, production teams, and studio management to ensure strategic alignment.

3. Process Excellence & Continuous Improvement

• Lead process re-engineering and simplification initiatives across QC and delivery functions.
• Standardize QC and delivery workflows through defined process journeys and SOPs.
• Identify and prioritize high-impact improvement opportunities across operations.
• Apply Lean Six Sigma methodologies to improve efficiency, quality, and productivity.
• Act as a subject matter expert and mentor on process improvement frameworks.

4. Operational Effectiveness & Workforce Optimization

• Optimize resource planning and workforce allocation across QC projects.
• Anticipate future talent needs based on evolving project and business requirements.
• Partner with HR and Talent Acquisition to address skill gaps and staffing requirements.
• Promote organizational efficiency through pyramid optimization and talent development strategies.
• Support the drive of learning and development initiatives including upskilling and cross-skilling programs.

5. Governance, Metrics & Data-driven Decision Making

• Establish and maintain studio-wide governance frameworks for QC projects.
• Define and track KPIs to measure quality, operational efficiency, and delivery performance.
• Drive adoption of data analytics, dashboards, and reporting mechanisms.
• Provide actionable insights to leadership for strategic and operational decision making.

6. Stakeholder Management & Communication

• Develop communication frameworks to ensure alignment on QC strategy and project execution.
• Collaborate closely with Production, WWQC teams, and studio leadership.
• Provide regular updates and reports to executive leadership on project status and strategic initiatives.
• Facilitate cross-studio collaboration on global QC initiatives and improvement programs.

7. Change Management & Culture Building

• Lead change initiatives to implement new processes, tools, and operational models.
• Promote a culture of innovation, continuous improvement, and quality excellence.
• Organize initiatives such as ideathons and improvement programs to encourage innovation.
• Drive adoption of data-driven problem solving across teams.

8. Automation & Innovation

• Support integration of automation frameworks into QC workflows.
• Collaborate with R&D and global QC teams to pilot and implement new testing technologies and methodologies.
• Continuously explore innovative approaches to improve testing effectiveness and efficiency.

9. People Leadership:

• Lead and mentor managers, leads, and testing teams.
• Provide coaching, career development, and performance management support.
• Identify and develop high-potential talent within the TSD and Mobile projects.
• Foster a collaborative, high-performance team culture.

Required Skills – AP – 3 years OR AR – 3 years (Communication Skills – Good, Excel)  
Shift Timing – Night Shift – US Shift (5:30 PM to 2:30 AM IST / 6:30 PM TO 3:30 AM IST)
Work from office – Mon to Fri

Job Description:

Process: Procure to Pay
Sub - processes in Scope:
1. Vendor Master Data
2. Invoice processing
3. T&E processing
4. Payments
5. AP helpdesk (Vendor and Employee Services)
6. Cash Application
7. Collections and Customer Service
8. Month End Reporting and Reconciliations Activities

Evaluation Parameters: -Lead Associate Quality

Total Work Experience (in years): 2-4 years
Educational Qualification: Accounting Degree / Commerce Graduate


Domain Experience:
1. Responsible for monthly reporting for AP & AR
2. Monitor regular Business Updates received by clients and trainers and update WNS DPMs and user manuals.
3. Meet the SLA requirements for the Process
4. Daily reporting of metrics
5. Weekly Client report preparation and presentation

Roles and Responsibilities :-
• Conduct process documentation as per ISO standards
• Conduct & review sampling strategy in the team
• Conduct root cause analysis for process improvements
• Conduct MSA as per schedule.
• Drive & conduct process compliance
• Drive & conduct audits (pre-post duties)
• Conduct base lining & analyze CTQs
• Conduct measurement system analysis.
• Drive brainwave initiative in the team
• Conduct quality related trainings
• Team-up with BBs / QAM’s to be a co-facilitator of projects/initiatives
• Drive open forums/best practice sharing sessions

Language Capability :-English Domestic & International
Spoken Proficiency :-Good  communication skills
Written Proficiency :- Good  communication skills

Required Skills – Audit Exp – 2 To 3 years
Role – IC
Shift Timing – UK Shift (1 PM To 10 PM) & (2 PM to 11 PM) Mon to Fri Work from Office

Job Description:
Process: Transactional Quality Evaluation Parameters: Assistant Manager - Quality - Pune Total Work Experience (in years): 5-7
Conduct process documentation as per ISO standards Conduct & review sampling strategy in the team Conduct root cause analysis for process improvements Conduct MSA as per schedule.
Drive & conduct process compliance Drive & conduct audits (pre-post duties) Conduct base lining & analyze CTQs Conduct measurement system analysis.
Drive brainwave initiative in the team Conduct quality related trainings Team-up with BBs / QAM’s to be a co-facilitator of projects/initiatives Drive open forums/best practice sharing sessions Successfully complete ISO training.
Working on the product & helping the team to achieve deadlines.
Provide timely reports, updates and system entries as required by the internal and external management. Understand and abide by the importance of discipline, punctuality & protocol.

THE POSITION:

We are looking for a Senior Technical QA Engineer with strong expertise in test automation using Python to deliver high-quality, scalable, and reliable software solutions. This role will play a key part in building robust automation frameworks, improving QA processes, and ensuring seamless product delivery in an agile environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Design, develop, and execute test strategies, test plans, and test cases for complex applications
• Build and maintain automation frameworks using Python
• Develop and execute automated test scripts for UI, API, and backend systems
• Collaborate with developers, product owners, and business analysts to ensure quality across the SDLC
• Perform functional, regression, integration, and API testing
• Identify, track, and resolve defects using tools like JIRA
• Integrate automated tests into CI/CD pipelines to enable continuous testing
• Drive improvements in QA processes, tools, and automation coverage
• Mentor junior QA engineers and promote best practices

Primary Duties & Responsibilities• Deliver 'Next-Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU• Drive & conduct audit compliance, robust root cause, remediation plans, ensuring adherence to contractually binding audit targets• Deliver sampling and stratification strategy based on Compliance checks, Financial processes (volume & Value mix) Errors, Customer priorities & Agent performance • Ensure continued calibration to the quality framework • Responsible for driving performance to meet all Quality metrics, including SLA baselining, predictive SLA monitoring & reporting• Facilitate Kaizen initiatives within the team• Accountable for customer complaint resolution process• Ensure Process documentation & sign off as per ISO standards & WNS Quality Assurance Playbook• Responsible for timely & accurate reporting, updates and business insights• Foster a spirit of continuous learning & collaboration across teams – career development, coaching & mentoring

Drive reporting, insights, analytics and continuous improvement across multiple clients and locations. Own business / operational metrics for operations shop, be gatekeeper of metrics.Ensure adherence to defined SLAs, processes are compliant from risk perspective, continuous reduction in errors / customer comebacks, drive QDNA metrics [Brainwaves, Kaizen].Drive large Process Transformation initiatives leveraging Six Sigma, Lean and vba automation capabilitiesDrive digital dashboards using tools like PowerBI / Tableau etc., to enhance insights and analyticsDrive continuous improvement projects to improve process performance and / or generate QNS.Facilitate sharing of best practices from within and outside the organization and implement them.Driving VOC / CSAT / NPS actionable across the team and maintain/improve the scores.Take charge of internal meetings/client meetings/customer reviews/stakeholder meetings.Create and manage performance dashboards which depict business and ops metrics clearly.Can conceptualize and implement Statistical Process Control (SPC) principles in the process.Open to stretch if needed to meet team and organizational goals.