Total 589 support analyst job vacancies in Others category in Australia

The Company
Aramco Trading was established as Saudi Aramco’s trading arm in 2011 under the approval of Saudi Aramco’s Board of Directors. It established its headquarters in Al-Midra Tower in Dhahran, Saudi Arabia and have 4 other global offices in London, Singapore, Dubai and America. With five offices currently operating worldwide, Aramco Trading has broader access to markets, a wider client base, a more talented and diversified workforce, and a more sophisticated and integrated global business model.

Today, the company is recognized globally as a critical trading partner for refiners, shipping companies, financial institutions, end-users, and other product-trading companies. The company trades across the barrel including Crude, Middle distillates, Light distillates, bulk petrochemicals, polyolefin and recently clean energy like LNG, Emission and Biofuels.

Aramco Trading Singapore (ATS) is the largest subsidiary out of the kingdom and is actively trading within the region and globally across all products since 2018.

The Function

Globally headed in Dhahran, Saudi Arabia,the IT department helps to support all departments within the Aramco Tradingentities with troubleshooting of any system issues.

We are seeking a Senior SAP Finance expert with over 10 years ofextensive experience to lead a critical transformation initiative within ourGlobal Trading Company. This is a high-visibility role that sits at theintersection of Finance, IT, and Energy Trading.

The ideal candidate will possess deep expertise in SAP Finance (FI/CO)and energy trading processes, with a proven track record of optimizing complexfinance ecosystems. You will be responsible for auditing existing financeprocesses, identifying systemic gaps, and designing robust improvements thatalign with global trading company standards. Specifically, your focus will beon streamlining integration points and enhancing period-end closing activitiesto ensure accuracy, efficiency, and compliance.

In addition to this strategic mandate, you will continue to supportday-to-day finance operations within ATS, ensuring business continuity whiledriving long-term architectural improvements.

Key Accountabilities
1.      Strategic Finance Process Optimization & Architecture

·        Conduct a comprehensive review of existingfinance processes implemented in SAP, with a specific focus on Energy Tradingmodules and General Ledger functionalities.

·        Identify functional gaps, inefficiencies, andrisks in current workflows, particularly concerning system integrations anddata flow between trading platforms and SAP.

·        Design and recommend architectural improvementsthat align with global standards for trading companies, ensuring scalability,auditability, and operational excellence.

·        Lead the redesign of period-end closingprocesses, implementing best practices to reduce close cycles, improveaccuracy, and enhance reporting timeliness.

2.      Integration & System Alignment

·        Evaluate and enhance integration architecturesbetween SAP Finance, Energy Trading Systems, and other enterprise applications.

·        Ensure seamless data integrity andsynchronization across systems, minimizing manual interventions andreconciliation efforts.

·        Collaborate with IT solution architects totranslate business requirements into technical specifications for systemenhancements or new implementations.

3.      Cross-Functional Collaboration & Leadership

·        Serve as the primary subject matter expert (SME)bridging ATC Global Finance, ATS Day-to-Day Finance, and IT teams.

·        Partner with Global Finance leadership to ensurethat all proposed changes support broader organizational goals and regulatorycompliance.

·        Mentor junior finance systems analysts andprovide guidance to business users on best practices for SAP Finance usage.

4.      Ongoing Finance Support (ATS)

·        Provide continued support for day-to-day finance operations within ATS, ensuring stability and reliability during the transformation period.

·       Hve experience in supporting for settlement (AP/AR), treasury, GL, financial reporting or credit management which are essential for this job.

·        Assist in resolving complex transactionalissues, system errors, or user access problems as they arise.

·        Train new employees about commodity management modules

Requirements

Education: 

o   Bachelor’s degree in Finance, Accounting, Information Systems, orrelated field. Master’s degree or relevant certifications (e.g., CPA, CMA, SAPCertification) preferred.

Experience:

o  10+ years of professional experience in SAPFinance (FI/CO), with a significant portion dedicated to architecture, processdesign, or system implementation.

o  Minimum 5 - 7 years of hands-on experiencein Energy Trading processes, including physical and financialtrading, risk management, and commodity accounting.

o  Proven track record of leading large-scale finance transformation projects in a global trading or multinational environment.

o  Expertise in configuration and implementation of Financial Accounting (FI) and Managerial Accounting (CO).

o  Working knowledge of Group Reporting, SAC Planning, Receivables Management, and Document Reporting and Compliance.

o  Experience in integration with SAP Applicationareas, preferably Oil and Gas, such as TSW, SD, MM, HR & Payroll, and LE.

Technical Skills:

o  Deep expertise in SAP ECC or S/4HANA Finance.

o  Strong understanding of integration technologies(Integration Suite, PI/PO, CPI, RFCs, BAPIs) and data migration tools.

o  Proficiency in period-end closing cycles,month-end/year-end reporting, and intercompany transactions.

Soft Skills:

o  Exceptional stakeholder management skills, withthe ability to influence senior leadership across Finance and IT.

o  Strong analytical and problem-solving abilities,with a keen eye for detail and process optimization.

o  Excellent communication skills, capable oftranslating complex technical concepts into business-value propositions.

o  Excellent interpersonal skills in areas such asteamwork, facilitation, and negotiation

o  Strong written, verbal communication andpresentation skills; ability to present and discuss strategies and technicalinformation in a manner that establishes rapport, persuades others, andestablishes understanding for technical and non-technical audiences

Application
Do you have what it takes? If you are keento grow your career with a leading energy company, this is the role foryou. 

Interested applicants please submit full resume with email and contact details to ATS-HR@aramcotrading.sg

We regret to inform you that only selected candidates will be notified.

ABOUTTHE ROLE
We are looking for an experienced KYC Quality Assurance Analyst to join our client's Compliance team in Singapore. In this senior individual contributor role, you will serve as the third line of review (L3) for KYC and Source of Wealth (SoW) assessments, ensuring accuracy, regulatory compliance, and risk integrity across our customer portfolio.

You will work closely with L1/L2 analysts, the Anti-Money Laundering Officer (AMLO), and internal audit teams to maintain the highest standards of financial crime prevention.

KEY RESPONSIBILITIES

•     Perform second-level review of KYC and Source of Wealth (SoW) assessments, evaluating them for accuracy, completeness, and regulatory compliance.

•     Validate the plausibility and coherence of SoW narratives and supporting documentary evidence.

•     Ensure that risk ratings, customer profiles, and red flags are correctly identified, documented, and appropriately addressed.

•     Summarise and escalate high-risk or unclear cases to the AMLO with well-reasoned recommendations.

•     Maintain quality assurance records and contribute to internal audit readiness and ongoing compliance reviews.

•     Provide constructive, actionable feedback to L1 and L2 analysts to drive improvements in quality and consistency.

•     Identify systemic issues or trends in KYC reviews and propose process enhancements.

REQUIREMENTS

Essential

•     Minimum 3 years of hands-on KYC experience within a licensed bank or financial institution (non-negotiable).

•     Prior experience in an L3 reviewer, QA, or Compliance Officer capacity.

•     Strong knowledge of AML/CFT regulations and KYC frameworks applicable in Singapore (MAS guidelines).

•     Proven ability to assess complex corporate structures and high-risk customer profiles.

•     Meticulous attention to detail with strong analytical and investigative skills.

A Junior IT Support Engineer provides technical assistance and support to end-users, ensuring the smooth operation of computer systems and networks. Key responsibilities include :

- Technical Support:

- Troubleshoot and resolve technical issues related to hardware, software, and network systems

- Provide remote and on-site support to end-users, addressing their technical concerns and resolving issues efficiently

- System Maintenance:

- Perform routine maintenance tasks, such as software updates, patches, and system checks

- Assist in the deployment and configuration of new hardware and software

- Problem-Solving:

- Identify and diagnose technical problems, providing timely and effective solutions

- Collaborate with senior IT staff to resolve complex technical issues

- Documentation:

- Document technical issues, resolutions, and procedures for future reference

- Maintain accurate records of IT assets, software licenses, and system configurations

- User Support:

- Provide training and guidance to end-users on the use of IT systems and applications

- Develop and maintain user documentation and guides

Requirements and Skills:

- Education: ITE/Diploma in Computer Science, Information Technology, or a related field

- Technical Skills:

- Strong understanding of computer systems, networks, and operating systems (Windows, macOS, Linux)

- Experience with help desk software and ticketing systems

- Soft Skills:

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment and prioritize tasks effectively

- Good time management and organizational skills

- Certifications:

- CompTIA A+, Network+, or similar certifications are a plus

Career Path:

- Growth Opportunities: upgrading skill and specialize in specific areas (e.g., cybersecurity, cloud computing), or move into IT project management

- Professional Development: Opportunities for ongoing training in emerging technologies and IT service management best practices

- Training will be provided

Sales Support Assistant

Responsibilities

• Assist the sales team in preparing accurate quotations, proposals, and sales documents to support customer acquisition
• Follow up on customer inquiries and sales opportunities to maintain engagement and drive sales growth
• Coordinate with customers to confirm order details and resolve issues promptly
• Maintain and update customer records to ensure accurate sales follow-up and data integrity
• Process customer orders accurately and efficiently to meet customer requirements
• Coordinate with operations and logistics teams to ensure timely order fulfillment and delivery
• Monitor order status and provide regular updates to customers and sales coordinators to manage expectations
• Prepare sales follow-up reports to track performance and support decision-making
• Maintain organized filing systems and documentation related to sales activities for easy retrieval and compliance

Required competencies and certifications

• Proficient in Microsoft Office Suite and ERP systems to manage sales and order processing tasks effectively
• Strong command of IT tools and shipping software to support sales and logistics coordination
• Ability to work precisely and meet objectives and deadlines in a fast-paced environment
• Fluent in English to communicate clearly with international customers and internal teams

Preferred competencies and qualifications

• Experience serving marine customers for 6 months to 1 year to understand industry-specific needs and customer expectations
• Additional language skills to enhance communication with diverse international clients

Job Summary

Support and coordinate sales activities to ensure smooth communication among customers, sales, operations, logistics, and finance teams while maintaining high customer satisfaction.

Responsibilities

• Coordinate daily sales activities to support the sales team in meeting sales targets.
• Prepare and follow up on quotations and proposals to facilitate sales processes.
• Maintain clear communication between customers and the sales team to ensure alignment.
• Monitor sales inquiries and provide timely responses to customers to enhance satisfaction.
• Process customer orders accurately and efficiently to ensure order fulfillment.
• Collaborate with order processing, warehouse, and logistics teams to ensure timely delivery.
• Track order status and proactively update customers on delivery schedules.
• Resolve order-related issues and discrepancies to maintain smooth operations.
• Serve as the primary contact for customers regarding order status, documentation, and service requests.
• Handle customer inquiries, complaints, and feedback professionally to build trust.
• Build and maintain strong relationships with existing customers to support retention.
• Prepare sales reports, order summaries, and performance tracking reports to inform management.
• Maintain accurate customer records, contracts, and sales documentation for compliance.
• Ensure proper filing and record management of all sales-related documents.
• Assist in preparing monthly sales forecasts and management reports to support planning.
• Coordinate shipment schedules with logistics to ensure timely dispatch.
• Monitor shipment progress and communicate updates to customers and internal stakeholders.
• Work closely with finance to ensure invoices and payment documentation are processed correctly.
• Use Microsoft Office Suite and ERP systems proficiently to manage sales and order data.
• Apply precision and meet objectives and deadlines consistently in daily tasks.

Preferred competencies and qualifications

• Fluent English communication skills to engage effectively in international settings.
• Experience with shipping software and key IT tools relevant to sales and logistics.
• Minimum 2 years of experience serving marine customers.

Company Overview

ICE operates the world’s largest stock exchange and global markets, leading in fixed income and data services. They connect people with data and technology to deliver innovative solutions and improve risk management worldwide.

Job Summary

The Fixed Income Analyst evaluates fixed income securities, mentors the Fixed Income Evaluations team, and supports Sales teams in Asia to ensure timely responses to client needs.

Responsibilities

• Evaluate fixed income securities using proprietary models to ensure accurate pricing and risk assessment
• Conduct price and data research, sourcing, and analysis to support evaluation accuracy
• Liaise with Buy and Sell Side clients across the Asia Pacific region to address evaluation inquiries and requirements
• Collaborate with Intercontinental Exchange (ICE) evaluation teams in Melbourne, London, and New York to align processes and share insights
• Identify potential risks in the evaluation process and partner with management to develop and enhance controls and procedures
• Mentor and provide development support to team members within the Fixed Income Evaluations team
• Support Sales teams in Asia by delivering prompt and responsive solutions to client requests

Preferred competencies and qualifications

• Relevant university degree and/or professional experience in a Financial Discipline
• Minimum 1 year of experience in a fixed income role within an Investment Bank or Funds Management company
• Knowledge of Fixed Income Securities
• Proficient verbal and written communication skills to effectively listen and convey information
• Strong problem-solving, analytical, and follow-up skills to resolve evaluation challenges
• Proficient PC skills, including working knowledge of MS Windows Office
• Ability to work collaboratively in a team environment and independently conduct research when required

We are looking for a Senior Total Rewards Analyst for a well-established global corporate conglomerate. The role focuses on compensation benchmarking, salary reviews, incentives, and HR analytics across multiple markets. We're looking for someone with at least 5 years of C&B experience, strong Excel skills, and exposure to benchmarking tools such as Mercer, Korn Ferry, or WTW. Experience with SAP SuccessFactors and Power BI would be a plus.

Responsibilities

Key Responsibilities:

• Support annual compensation activities including salary reviews, bonus exercises, budgeting processes, incentive programmes, and recognition initiatives.
• Conduct market benchmarking and compensation analysis to ensure competitiveness and alignment with market practices.
• Assist in the maintenance of job grading frameworks, salary structures, and reward policies.
• Prepare and analyse workforce cost reports, compensation trends, and HR metrics to support management decision-making.
• Partner with HR teams and business stakeholders to provide guidance on compensation and benefits-related matters.
• Coordinate the administration and review of employee benefit programmes, including engagement with external vendors where required.
• Maintain accurate compensation and employee data within HR systems and ensure data integrity across reporting platforms.
• Support job evaluation exercises, internal equity reviews, and organisation-wide compensation studies.
• Participate in regional and global projects related to rewards, HR systems, process enhancement, and policy development.
• Contribute to process improvement initiatives, automation efforts, and the enhancement of reporting capabilities.
• Prepare presentations, dashboards, and analytical reports for management and HR stakeholders.
• Support governance, compliance, and audit-related activities pertaining to compensation and benefits programmes.
• Keep abreast of market trends and developments that may impact compensation, benefits, and reward strategies.
• Work closely with various stakeholders to ensure effective communication and consistent application of reward programmes and policies.

Requirements

• Degree-qualified in Human Resources, Business, Finance, or a related field.
• 5+ years of Compensation & Benefits experience, ideally supporting regional or multinational operations.
• Strong Excel and data analysis skills, with experience in compensation benchmarking and market surveys.
• Knowledge of Power BI, workforce analytics, or reporting tools would be beneficial.
• Experience working with HRIS platforms, preferably SAP SuccessFactors.
• Strong attention to detail, analytical mindset, and ability to manage confidential information.
• Able to work independently while partnering effectively with HR and business stakeholders.
• Well-organised with the ability to manage competing priorities in a fast-paced environment.
  

Interested applicants, please send your CV to talentagent@innergy-consulting.com

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

Our client, a well-established MNC, is hiring for a regional finance position to support its APAC performance management function. This role will focus on regional corporate fp&a, reporting, and business support activities while partnering closely with Regional Leadership, Global HQ, and country finance teams.

Key Responsibilities

Regional Corporate FP&A

Support regional corporate fp&a activities, including:

• Regional management reporting
• Regional consolidation
• Forecasting, budgeting, and financial analysis processes
• Coordinate with APAC, Global HQ, and country finance teams to ensure timely and accurate reporting
• Assist in maintaining consistency and quality of financial reporting across markets
• Support monthly and quarterly performance reviews and analysis

Regional Projects & Business Support

• Partner with regional functions, particularly Supply Chain, on finance-related analysis and initiatives
• Support cross-country improvement initiatives and operational projects
• Assist in identifying process improvement opportunities and tracking implementation progress
• Participate in ad hoc regional finance projects and business support activities

Qualifications

• Bachelor’s Degree, CA/CPA preferred
• Background in large MNCs, ideally in regional or global roles
• Minimum 4 years of experience in regional finance or FP&A
• Strong analytical and financial reporting skills
• Comfortable working in a fast-paced, multicultural environment

Please email your cv directly in word format to sindhu@theedgepartnership.com .

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days. 

EA License: 16S8131 
Recruiter License:R1981753 

Job Highlights :

• Career Progression
• Flexible Work Arrangements
• Staff Benefits
• Friendly working environment

Key Responsibilities :

• Prepare company level and Group level reports for monthly/quarterly reporting
• Analysis of company and group performance vs budgets or other comparatives, deep diving into key variances.
• Budgeting and forecasting of company and group level performance
• Consolidation of Group financials
• Preparation of HQ/Board materials and presentation slides
• Assisting in implementation of new software for reporting and budgeting, and maintenance/improvement of this ongoing
• Continued process improvements in reporting and budgeting
• Other ad-hoc duties assigned

Experience / Skills Required :

• Degree in Finance & Accountancy or ACCA equivalent
• Min 3 years relevant working experience in MNC or high volume environment
• Proficient in MS Office especially Excel (Vlookup, Pivot Table, Index match etc)
• Mature, organized, detailed, meticulous, high initiative with a positive and keen attitude to learn
• A team player with min supervision and the ability to multi-task under a lean workforce
• Good ability in implementation of new software and structure

We are looking for a Digitalization Senior Analyst to support and contribute to driving impactful digital transformation initiatives across the organization.

In this role, you will help translate business challenges into scalable, data-driven solutions—leveraging AI, automation, and modern data technologies to improve efficiency, decision-making, and operational performance.

You will work closely with business stakeholders and cross-functional teams to deliver end-to-end digitalization projects that generate measurable business value.

Key Responsibilities

Digital Transformation & Process Improvement

• Support the design and delivery of digitalization initiatives, including process automation and system enhancements
• Work with stakeholders to identify business pain points and translate them into practical technical solutions
• Document and redesign business processes to improve efficiency and scalability

Data, AI & Automation

• Assist in building data pipelines, internal tools, and automation workflows
• Support implementation of AI solutions such as predictive analytics and automation use cases
• Contribute to the development of scalable and sustainable technology foundations

Project & Stakeholder Management

• Collaborate with business users, IT teams, and vendors to deliver projects end-to-end
• Evaluate and support management of third-party vendors and platforms
• Ensure proper documentation, governance, and maintainability of delivered solutions

Continuous Improvement & Innovation

• Stay updated on emerging technologies and recommend innovative solutions
• Promote a culture of digital awareness and continuous process improvement

Requirements

• Bachelor’s degree in Computer Science, IT, Software Engineering, Data Engineering, or related field
• 3 years experience contributing to digitalization or transformation projects and applying AI to solve business problems
• Exposure to operational or enterprise processes is a plus
• Programming experience (e.g. Python, Java, TypeScript)
• Strong SQL skills and data manipulation capabilities
• Hands-on experience with Power BI

Key Attributes

• Strong problem-solving mindset with attention to detail
• Effective communicator able to bridge technical and business discussions
• Self-driven, adaptable, and comfortable working in ambiguity
• Passion for leveraging technology to improve business processes

Why Join Us

• Be part of a growing digitalization team driving AI, data, and automation initiatives
• Work on impactful projects across different business functions
• Opportunity to shape scalable solutions and influence digital strategy
• Collaborative environment with exposure to business and technology stakeholders

Responsibilities

• Enter data accurately and efficiently to maintain up-to-date records
• Provide responsive customer service by addressing inquiries and resolving issues
• Coordinate daily operations to ensure smooth workflow and timely task completion
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ARCHITECTURAL DESIGNER / DRAFTING SUPPORT

TCA Design & Build | Singapore | Full-Time or Remote

TCA Design & Build creates high-end landed homes in Singapore. We need a fast, technically solid Architectural Designer who can produce construction drawings, 3D visualisations, and design updates at the speed TCA's sites require.

This is a production role, not a design lead role. You will work under the Resident Architect and Construction Manager to keep drawing output ahead of site demand.

What you will own:
Construction drawing production and updates. 3D model updates from site feedback. Drawing revisions from RFIs and site instructions. Visual presentation support for client meetings. Drawing file management and version control.

What you must bring:
Minimum 2–4 years experience in architectural drawing production. Proficient in AutoCAD, SketchUp, and Revit. Singapore construction drawing standards. Experience in residential projects preferred. Fast turnaround — able to produce a revised drawing within 24 hours of instruction. Able to work independently with minimal briefing.

You will not be a fit if:
You produce concept work only. You need extensive briefing before starting a drawing. You cannot work to a 24-hour turnaround on standard revisions.

Salary: SGD 2,800–4,500 depending on experience. Remote considered for strong candidates.
Contact: arch.rizzardi@gmail.com

As part of the Operations Team, the role supports Regional Underwriters.

• 5-10 years of relevant experience in the Insurance industry
• Knowledge and understanding of Property or Energy Insurance is mandatory
• Ability to manage a small team
• Certification in Business Process Improvement, eg-Six Sigma.
• Strong user skills in Microsoft Office Package (special focus on Excel and PowerPoint)
• Track Record in managing demanding stakeholders
• Excellent communication skills - reading, written and verbal
• Strong analytical skills and attention to detail

Key Responsibilities:

• To support operations activities to accurately reflect the terms and conditions of business written in the systems
• To mainly manage property deals in close collaboration with the Underwriter
• To support the Underwriting team with renewal preparation (deal analysis of renewal accounts) and endorsement triaging and preparation
• To prepare and issue documents (binders, policies, endorsements, and certificates) to customers
• To issue invoices where required, including Insurance Premium Tax calculations
• To be in contact with customers and brokers regularly and attend customer and broker meetings

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

This is a 12-month contract role based onsite at a telecommunications client’s office.

Summary of the role:

This role focuses on developing and executing data-driven performance marketing strategies across various digital channels to drive customer acquisition and maximize ROI for SMB products. The individual will manage and optimize paid advertising campaigns, analyze performance data, conduct A/B testing, and collaborate with internal and external teams to achieve sales goals.

Roles and

Responsibilities: 

• Develop and execute performance marketing strategies across various digital channels to drive acquisition for SMB products and services
• Manage and optimize paid advertising campaigns to maximize ROI and achieve KPIs
• Keep abreast of new media, digital marketing tracking trends and implement tools to track the effectiveness of our digital marketing campaigns
• Conduct market research and competitive analysis to identify growth opportunities
• Collaborate with the creative team to develop compelling ad creatives and landing pages
• Monitor and analyze campaign performance data, providing regular reports and insights
• Implement A/B testing and other optimization techniques to improve campaign effectiveness
• Work closely with media agency to deliver against the sales goals
• Work closely with the internal teams to ensure alignment and support for campaign objectives and lead generation
• Manage allocated marketing budgets for various campaigns and activities

Ideal Skills/ experiences: 

• Bachelor's degree in Marketing, Business, or a related field
• Proven 3-5 years experience in performance marketing, preferably within the SMB sector or within a media agency
• Strong analytical skills and proficiency in using marketing analytics tools
• Excellent communication and collaboration skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Advanced knowledge of digital marketing platforms and tools
• Creative thinker with a passion for driving results and continuous improvement 

What you'll do:

As a Client Documentation Analyst – Private Banking, you will be immersed in a dynamic environment where your attention to detail and collaborative approach will be essential. Your day-to-day responsibilities will involve reviewing client documentation for both onboarding new accounts and conducting periodic reviews across Singaporean and Hong Kong portfolios. You will act as a dependable resource for front office teams by providing clear guidance on documentation requirements while also managing system updates related to account status.

• Conduct comprehensive documentation checks during onboarding and periodic reviews for accounts managed in Singapore and Hong Kong, including private banking clients, common service providers, IAMs, and BI accounts.
• Ensure all submitted documentation aligns with internal policies as well as local regulatory standards, maintaining rigorous control throughout the review process.
• Serve as a primary point of contact for new and existing accounts by addressing operational queries, facilitating onboarding processes, managing periodic reviews, and handling various service requests.
• Provide strong advisory support to front office teams regarding documentation requirements, especially when there are changes in client circumstances or complex cases arise.
• Manage end-to-end system updates related to onboarding and periodic reviews, including account blocking where necessary to ensure compliance.
• Oversee the management of client notifications such as welcome letters and account PMIE notifications, ensuring timely communication with clients.
• Organise and produce detailed statistical reports related to client accounts upon request from management or stakeholders.
• Review and process tax documentation thoroughly, performing completeness checks and reasonableness assessments on all submitted tax forms.
• Engage proactively in process improvement activities aimed at driving efficiency gains and enhancing overall service quality within the team.
• Participate actively in transformational change initiatives such as process automation, workflow mapping, collation of industry best practices, and support for global projects spanning Asia.

What you bring:

The ideal candidate for the Client Documentation Analyst – Private Banking role brings extensive experience from similar positions within the private banking industry. Your background should reflect deep familiarity with both local (Singapore/Hong Kong) regulatory frameworks governing account opening procedures as well as hands-on involvement with tax form processing. You are known for your meticulous approach when handling sensitive documents, always prioritising accuracy while remaining mindful of risk controls.

• At least five years of proven experience in a client-focused position within private banking, with significant exposure to client documentation processes as well as onboarding or periodic review activities.
• Comprehensive understanding of account documentation requirements specific to Singaporean or Hong Kong managed accounts within the private banking sector.
• Demonstrated familiarity with tax documentation procedures and related forms relevant to private banking clients.
• Exceptional attention to detail combined with a robust risk awareness mindset that ensures accuracy in all aspects of documentation review.
• Excellent communication skills enabling you to provide practical advisory support to front office staff and other key stakeholders across regions.
• Proactive attitude towards collaboration; comfortable working within teams that value knowledge sharing and collective problem-solving.
• Strong organisational abilities allowing you to manage competing priorities effectively while meeting tight deadlines associated with multiple requests.
• Experience participating in or supporting process improvement initiatives aimed at increasing efficiency or enhancing service delivery within financial services environments.
• Comfortable adapting to change-oriented settings where flexibility is required due to evolving business needs or regulatory landscapes.
• Willingness and availability to commit fully to a 9-month contract assignment based in Singapore.

What sets this company apart:

This organisation stands out as one of the most respected names in private banking across Asia. With an unwavering commitment to excellence in client service delivery, they foster an inclusive culture where every team member’s contributions are valued.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua