Total 86 support advisor job vacancies in Others category in Australia

Position:      BrandAdvisor(Retail)

Department:       Sales

Reporting line:   Head of Retail Sales               

Location:         Singapore

Area of business: Singapore

Key Responsibility:

Aiming to develop targeted brand awareness (creation of brand amplifiers and endorsers) and business generation (sales),the role will focus on developing and nurturing long-lasting relations with customers in a general extent – in particular with walk-in customers and related gathering circles – with ability to inspire through the uniqueness of V-ZUG luxury brand and products’ features, and capacity to design solutions and close sales deals.

The position is recognized as a professional brand advisor, mature and driven, with the ability to work independently to provide consultancy on solutions, onsite demonstrations on products and its most relevant features and advantages. V-ZUG Singapore operates 7 days a week.

Main Tasks and Responsibilities:

1. Inspire and close sales of walk-in customers.
2. Implement structured sales control and planning, always having the cockpit of Retail pipelines under control, with the ability to balance attention between short-term needs and mid-term objectives.
3. Monitor and benchmark activities from key competitors on Sales and Marketing, also as a matter of input for definition of distinctive sales strategy and brand proposition.
4. Lead, design, implement and execute sales strategies.
5. Proactively involve in branding activities, both in the brand experience and V-ZUG showroom targeting the whole stakeholders’ base.
6. The position actively stimulates enforcement of the highest standards of service by liaising with Service team, including installation / handover, to be recognized as the best in the market in all respects.
7. The position ensures strict enforcement – with no compromise – on ethical business and respect of V-ZUG brand and role in the market, in respect of pricings and payment policies. V-ZUG does not cordon any forms of fraud, corruption, and bribery of any kinds. The position must report immediately to management of any suspicions based on real evidence or solid insights.
8. Job requires this position at front desk duties in showroom and support colleagues during events in the showroom. V-ZUG emphasizes the culture of teamwork in the organization.
9. Provide weekly visit and sales reports.

10.  Achieve and exceed sales target KPIs set.

11.  Conduct onsite product demonstrations to end-consumers.

12.  Position also entails the upkeep of the showroom conditions in tip-top condition.

Requirements

-      Relevant experience, track-record of the abilities to develop D2C sales of products/services in the luxury segment preferred.

-      Elegant and has fine taste in-line with the role of a full representation of an international luxury brand.

-      Capability to inspire and influence with a personal approach for quality of life, taste and style.

-      Team player, though independent in making good judgment/decisions under pressure.

-      Self-motivated and result-driven, passion in the job with can-do attitude and yet always honest and with high integrity standards (and record).

-      Comprehensive English language skills, both written and verbal; able to communicate in Mandarin.

-      Diversity and Inclusion: We are committed to fostering a diverse and inclusive workplace. While all qualified candidates are encouraged to apply, we particularly welcome applications from male candidates to support our efforts in achieving a balanced representation within our team.

Provide investment advice and guidance to clients:

- Offer personalized investment advice and recommendations

- Help clients understand investment options and strategies

- Provide guidance on portfolio management and asset allocation

Manage client portfolios and develop investment strategies:

- Create and manage client investment portfolios

- Develop investment strategies aligned with client goals and risk profile

- Monitor and adjust portfolios as needed

Conduct market research and due diligence on investments:

- Research investment products, markets, and trends

- Assess investment opportunities and risks

- Conduct due diligence on potential investments

Ensure client investments meet their goals and risk profile:

- Ensure investments align with client objectives and risk tolerance

- Monitor portfolio performance and adjust as needed

- Communicate regularly with clients on portfolio performance and strategy

• Serve as the main contact between customers and the workshop to ensure quick responses and smooth service.

• Advise customers on vehicle maintenance and repair needs.

• Arrange test drives with customers to identify any additional issues, if needed.

• Accurately record customer concerns on the job card.

• Provide estimated time for completion.

• Monitor service progress and update customers.

• Inspect repaired vehicles before handing them back to customers.

• Coordinate with other departments to fix any issues after repairs.

• Manage vehicle check-in and check-out processes.

• Follow up with customers to ensure satisfaction with the service. 

• Complete admin tasks, billing, and close job cards on time. 

• Manage and maintain the Management System, ensuring accurate data entry, record management, system updates, and report generation to support business operations.

Advise clients on wealth management and growth strategies:

- Provide expert advice on investment opportunities and risk management

- Help clients achieve their financial goals, such as retirement planning or wealth transfer

- Offer guidance on tax-efficient investment strategies

Manage portfolios and conduct regular reviews:

- Oversee client investment portfolios and make adjustments as needed

- Monitor market trends and rebalance portfolios to optimize performance

- Ensure portfolios align with client risk tolerance and investment objectives

Develop financial plans aligned with client goals:

- Work with clients to understand their financial objectives and create personalized plans

- Identify areas for improvement and provide recommendations

- Help clients prioritize their financial goals and create a roadmap to achieve them

Build and maintain strong client relationships:

- Foster trust and rapport with clients through regular communication and excellent service

- Understand client needs and provide tailored solutions

- Stay up-to-date on client changes and adjust advice accordingly

Advise clients on wealth management and growth strategies:

- Provide expert advice on investment opportunities and risk management

- Help clients achieve their financial goals, such as retirement planning or wealth transfer

- Offer guidance on tax-efficient investment strategies

Manage portfolios and conduct regular reviews:

- Oversee client investment portfolios and make adjustments as needed

- Monitor market trends and rebalance portfolios to optimize performance

- Ensure portfolios align with client risk tolerance and investment objectives

Develop financial plans aligned with client goals:

- Work with clients to understand their financial objectives and create personalized plans

- Identify areas for improvement and provide recommendations

- Help clients prioritize their financial goals and create a roadmap to achieve them

Build and maintain strong client relationships:

- Foster trust and rapport with clients through regular communication and excellent service

- Understand client needs and provide tailored solutions

- Stay up-to-date on client changes and adjust advice accordingly

• 1-year contract role

Rostered working time:

• 8.30am to 6.00pm

• 10.00am to 7.30pm

Student Services

• Assist students with general inquiries at the Student Services Hive Counter (scheduled roster).

• Manage course-related email and phone inquiries based on assigned course portfolio.

• Provide coverage for the Student Services Concierge Counter during exigencies.

Student Engagement

• Establish multi communication channels and maintain strong relationships with student cohorts. Disseminate information to students via established multi communications channels

• Disseminate essential course information, including start dates, exams, and assessments.

• Provide course counselling to students transferring to new programs.

• Address general candidature, course pathways, and administrative queries.

• Collaborate with the Student Success Office on student, career, and industry engagement activities.

• Support academics in organizing Student Staff Liaison Committee (SSLC) meetings

• Actively participate in student engagement activities by either joining as a participant, leading the activity, or serving as a staff mentor for events.

• Develop and implement initiatives to enhance student engagement.

• Provide guidance and support to students to ensure a comfortable, reassuring, and enriching learning experience.

• Collaborate with faculty, student organizations, and other stakeholders to promote student involvement and well-being.

• Supporting the Deputy Director and Manager in organising student orientation and yearly graduation.

• Working with the Staff Mentor and Faculty Advisor, support and provide advice / guidance to the CU Student Club in organizing student events throughout the year, monitoring the deliverables of the Student Club.

Student Cohort Management (For assigned course portfolio)

• Coordinate with the admissions team on offer packs, cohort matters, and matriculation.

• Liaise with course consultations and country managers for any student cohort enrolment matters

• Process student transactions for re-module, deferment, exemption, transfers, and withdrawals, ensuring accurate status updates in the Student Management System (SMS)

• Address and resolve student inquiries/feedback by coordinating with internal and external stakeholders, including the University.

• Schedule academic intervention and support, where required

• Ensure students are registered on e-attendance system and Blackboard, where required.

• Reconcile enrolment numbers and collection of revenue.

• Follow up on outstanding payments, late fees, financial issues, and instalment requests.·

• Prepare and ensure accuracy of reports for royalty payments to the University

• Maintain up-to-date student status records in SMS and inform the University of any change.

• Foster strong relationships with the Academic Partnership Unit (APU) for course-related administrative matters

Others

• Support ad hoc projects and tasks as required

Job Requirements

• Degree in any discipline. Diploma holders with relevant experience are welcomed to apply too

• 1 to 5 years of relevant working experience in the Private Education Industry is preferred

• Strong customer orientation

• Strong leadership and people management skills

• Creative and resourceful in problem solving

• Meticulous and self-motivated

• Able to work under pressure in fast-paced work environment

• Excellent verbal and written communication skills

• Willing to work on weekends when required for events such as graduation ceremonies and open houses

Provide investment advice and guidance to clients:

- Offer personalized investment advice and recommendations

- Help clients understand investment options and strategies

- Provide guidance on portfolio management and asset allocation

Manage client portfolios and develop investment strategies:

- Create and manage client investment portfolios

- Develop investment strategies aligned with client goals and risk profile

- Monitor and adjust portfolios as needed

Conduct market research and due diligence on investments:

- Research investment products, markets, and trends

- Assess investment opportunities and risks

- Conduct due diligence on potential investments

Ensure client investments meet their goals and risk profile:

- Ensure investments align with client objectives and risk tolerance

- Monitor portfolio performance and adjust as needed

- Communicate regularly with clients on portfolio performance and strategy

About the Role

Our client, a MAS-regulated financial services firm, is seeking a client-focused Senior Client Advisor to join its growing team. This role is responsible for developing and managing relationships with affluent and high-net-worth individuals, providing wealth and investment solutions, and supporting clients throughout their financial journey.

The ideal candidate is a motivated relationship manager with strong knowledge of wealth management products, excellent client engagement skills, and the ability to build and maintain long-term client relationships.

Key Responsibilities

• Develop, manage, and deepen relationships with affluent and high-net-worth clients.
• Understand clients' financial objectives and provide suitable wealth management, investment, and financial planning solutions.
• Conduct KYC, Client Due Diligence (CDD), ongoing reviews, and regulatory documentation in accordance with MAS requirements.
• Facilitate trade placements and coordinate investment transactions accurately and efficiently.
• Provide clients with timely market updates, investment insights, and recommendations tailored to their needs and risk profiles.
• Maintain a high standard of client service and build long-term relationships through proactive engagement.
• Ensure compliance with internal policies, regulatory requirements, and industry best practices as a Registered Representative.
• Support product education and training initiatives for clients and internal stakeholders.
• Participate in business development initiatives, strategic projects, and special assignments as required.
• Handle administrative and operational matters related to client servicing and account maintenance.

Requirements

• Recognized university degree or equivalent professional qualification.
• Relevant experience in wealth management, private banking, financial advisory, external asset management, or investment-related roles.
• Strong knowledge of investment products, wealth management solutions, and financial markets.
• Proven track record in client acquisition, relationship management, and business development.
• Strong interpersonal, communication, and presentation skills.
• Self-motivated, entrepreneurial, and results-oriented with a strong sales drive.
• Experience managing clients from Greater China, Indonesia, Thailand, Malaysia, or other Southeast Asian markets is advantageous.
• Ability to travel regionally when required.
• Possess relevant CMFAS qualifications, including M5, M6, M6A, M8, M8A, M9, and M9A (or equivalent), where applicable.
• Familiarity with MAS regulations and compliance requirements.

Compensation & Benefits

• Competitive basic salary of up to SGD 15,000 per month (commensurate with experience).
• Attractive unlimited commission structure with strong earning potential.
• Opportunity to work with a growing and dynamic wealth management platform.
• Supportive and entrepreneurial environment with career growth opportunities.
• Ongoing professional development and product training.

• Attend to customer enquiries and provide advice on necessary/suggested services
• Scheduling customer appointments and providing quotations
• Coordinate with technicians to facilitate daily work flow
• Manage required stock/inventory
• Perform other ad-hoc duties assigned

Requirements:

• Candidates must possess at least GCE 'O' Level or NTC2
• Good command of English
• Relevant work experience will be an advantage
• Interest in cars and knowledge in repair works
• Possess initiative, responsible and willing to learn
• Able to multi-task and work in a fast-paced environment
• Strong coordination and communication skills
• Remuneration to commensurate with experience
• Class '3' driving license

Manage client wealth holistically:

- Take a comprehensive approach to managing client wealth and investments

- Consider all aspects of client financial situation and goals

- Provide integrated solutions for wealth management and planning

Develop long-term financial plans:

- Work with clients to set and achieve long-term financial goals

- Develop personalized financial plans aligned with client objectives

- Review and update plans regularly to reflect changes in client circumstances

Provide investment advice and portfolio management:

- Offer expert investment advice and guidance

- Manage client portfolios and make investment decisions

- Monitor portfolio performance and adjust strategies as needed


Build relationships with high-net-worth clients:

- Foster strong relationships with affluent clients

- Understand client goals, needs, and preferences

- Provide exceptional service and tailored solutions to meet client needs

Develop wealth management strategies for clients:

- Create tailored wealth management plans aligned with client goals

- Consider all aspects of client wealth, including investments, taxes, and estate planning

- Collaborate with clients to set and achieve wealth objectives

Provide investment advice and planning for wealth growth/protection:

- Offer investment advice and strategies for wealth growth and protection

- Provide guidance on asset allocation, risk management, and wealth preservation

- Help clients navigate complex investment decisions

Analyze client portfolios and optimize wealth plans:

- Review and analyze client portfolios and wealth plans

- Identify areas for optimization and improvement

- Implement changes to enhance portfolio performance and alignment with goals

Focus on long-term wealth goals and legacy planning:

- Help clients set and achieve long-term wealth goals (e.g., retirement, legacy)

- Consider estate planning, tax efficiency, and intergenerational wealth transfer

- Provide guidance on philanthropy and charitable giving strategies

Manage client wealth holistically:

- Take a comprehensive approach to managing client wealth and investments

- Consider all aspects of client financial situation and goals

- Provide integrated solutions for wealth management and planning

Develop long-term financial plans:

- Work with clients to set and achieve long-term financial goals

- Develop personalized financial plans aligned with client objectives

- Review and update plans regularly to reflect changes in client circumstances

Provide investment advice and portfolio management:

- Offer expert investment advice and guidance

- Manage client portfolios and make investment decisions

- Monitor portfolio performance and adjust strategies as needed


Build relationships with high-net-worth clients:

- Foster strong relationships with affluent clients

- Understand client goals, needs, and preferences

- Provide exceptional service and tailored solutions to meet client needs

Develop wealth management strategies for clients:

- Create tailored wealth management plans aligned with client goals

- Consider all aspects of client wealth, including investments, taxes, and estate planning

- Collaborate with clients to set and achieve wealth objectives

Provide investment advice and planning for wealth growth/protection:

- Offer investment advice and strategies for wealth growth and protection

- Provide guidance on asset allocation, risk management, and wealth preservation

- Help clients navigate complex investment decisions

Analyze client portfolios and optimize wealth plans:

- Review and analyze client portfolios and wealth plans

- Identify areas for optimization and improvement

- Implement changes to enhance portfolio performance and alignment with goals

Focus on long-term wealth goals and legacy planning:

- Help clients set and achieve long-term wealth goals (e.g., retirement, legacy)

- Consider estate planning, tax efficiency, and intergenerational wealth transfer

- Provide guidance on philanthropy and charitable giving strategies

Advise clients on wealth management and growth strategies:

- Provide expert advice on investment opportunities and risk management

- Help clients achieve their financial goals, such as retirement planning or wealth transfer

- Offer guidance on tax-efficient investment strategies

Manage portfolios and conduct regular reviews:

- Oversee client investment portfolios and make adjustments as needed

- Monitor market trends and rebalance portfolios to optimize performance

- Ensure portfolios align with client risk tolerance and investment objectives

Develop financial plans aligned with client goals:

- Work with clients to understand their financial objectives and create personalized plans

- Identify areas for improvement and provide recommendations

- Help clients prioritize their financial goals and create a roadmap to achieve them

Build and maintain strong client relationships:

- Foster trust and rapport with clients through regular communication and excellent service

- Understand client needs and provide tailored solutions

- Stay up-to-date on client changes and adjust advice accordingly

As an OMS First Choice Advisor at DHL, you'll overcome daily logistical challenges to ensure warehouse operations run smoothly and deliver value to our customers. In a fast-paced environment, where every day is different, you'll have the autonomy to make decisions and be able to continually grown professionally.

• Lead the implementation of our operations management system.

• Drive the standardization of processes and continuous improvement tools across all sectors within DHL Supply chain.

• Drive the flow of value within new businesses and transformative projects using your operational and project experience

• Train and coach stakeholders on performance management, standardization, leadership and continuous improvement tools.

• Influence key stakeholders to drive change

• Work with systems engineer to implement and leverage on performance tracking and resource planning tools in a sustainable and efficient manner.

Detailed Responsibilities

• Take charge of the overall OMS governance for all sites, role modeling culture and behavior, change management expectations

• Train and coach the development of OMS culture infrastructure with site champion, owner and site management team

• Support site manager on span of control analysis and adjustment plan

• Support site leadership team to develop Excellence School (physical infrastructure, trainers, training program and materials) and ensure standardization across sites

• Ensure site management team adhere to the OMS standards and are focused to have shop floor team following the OMS standards and deliver continuous improvement initiatives with financial impact

• Review the standard training matrix and program with each site, including particularities, detailing processes that need to be covered during trainings

• Develop business cases at sites that are under OMS implementation

• Share experiences, business cases of successful implementations, best practices and capabilities of OMS with site leaders and OMS champion

• Support site OMS Champions to speed up on OMS coverage on sites

• Gather information for standardization control (focused on OMS culture) with sites and monitor the progress with site management team

• Review implementation status with each site and report to the country lead on accomplishments and critical points

• Work with OMS Engineer to set up and maintain system infrastructure

• Understand and address challenges with infrastructure, cultural and behavioral changes with OMS country lead

• Any other assignments from the OMS country lead

Requirements:

• Bachelor's degree, preferably in Supply Chain or Engineering

• Strong operational background in 3PL and/or Warehouse operations is highly regarded

• Experience implementing Lean methodologies (Lean Six Sigma Green/ Black Belt)

• Strong change management skills; able to influence and manage stakeholders across different working levels

• Passionate individuals with high initiative will be very highly regarded.

• WMS systems experience highly regarded

• Strong analytical or out of the box thinking

• Project management experience

• Computer Aptitude (MSWord, MS Excel, MS Powerpoint, PowerBI)

• Independent, and able to work in a team in a fast-paced environment