Primary Responsibility

The incumbent is responsible for leading the brand in Singapore by delivering outstanding customer experience, brand perception, sales growth, and profitability.

As a leader, you are expected to embody the Company's values and leadership expectations, serving as a role model for all colleagues. By acting in line with our values and leadership expectations, you contribute to the brand's overall success and sustainable growth.

Areas of Responsibilities

Customer Offering, Experience & Service

• Identify market-specific customer needs and opportunities across all channels.
• Maintain a strong understanding of the brand DNA to ensure consistency across all customer touchpoints.
• Oversee pricing strategy, merchandise buying, customer experience, service standards, and innovation across all channels.
• Continuously evaluate and improve the customer journey to drive loyalty and brand affinity.

Sales & Profit

• Full accountability for the brand's P&L and cash flow performance.
• Analyse business performance and establish goals, action plans, and follow-up measures to optimize sales, growth, and profitability.
• Drive commercial initiatives to achieve revenue and margin targets.
• Monitor key business KPIs and take corrective actions where necessary.

People

• Full accountability for talent acquisition, development, engagement, and retention.
• Build and maintain a strong organizational culture aligned with the Company's values.
• Develop leadership capabilities within the team through coaching and succession planning.
• Foster a high-performance and collaborative work environment.

Expansion

• Full accountability for retail and omni-channel expansion opportunities, where applicable.
• Oversee store openings, relocations, renovations, and maintenance standards across the store portfolio.
• Evaluate market opportunities and support long-term growth strategies.
• Ensure operational readiness for all expansion projects.

Brand

• Analyse market trends and customer insights to strengthen brand positioning and performance.
• Act as the brand ambassador within the local market.
• Full accountability for the brand's annual marketing and communication plans.
• Ensure all brand activities are aligned with global brand guidelines and local market needs.

Leadership

• Lead the organization to deliver exceptional customer experiences in line with the brand's values, standards, and best practices.
• Establish and communicate clear business objectives and strategic priorities.
• Inspire, motivate, develop, and challenge teams to achieve business goals.
• Drive succession planning and talent management initiatives to ensure long-term organizational success.
• Prepare, manage, and communicate business plans, budgets, and performance updates to senior management and key stakeholders.
• Promote collaboration across departments to achieve company objectives.

Company Overview

From our humble beginnings in 1974, Tiong Lian Food has grown to become one of Singapore's leading importers, processors and distributors of quality pork and other meat products. We have a diverse customer base, covering major supermarkets, food manufacturers, wholesalers, HORECA, social clubs, retailers, food-courts and wet market stalls. Today, we operate from a purpose built facility incorporating state-of-the-art automated storage and processing technologies, enabling us to deliver quality products and services to consumers.

We are seeking a commercially driven and analytical Category Manager to lead the growth and performance of our assigned product categories. In this role, you will develop category strategies, optimise product assortments, drive sales and profitability, and collaborate closely with cross-functional teams to deliver strong business results.

Key Responsibilities

• Develop and execute category strategies to drive sales, profitability, and market growth.
• Manage product assortment, pricing, promotions, and product lifecycle.
• Analyse market trends, consumer insights, and competitor activities to identify opportunities.
• Monitor category performance, sales forecasts, inventory levels, and profitability.
• Collaborate with Sales, Procurement, Marketing, Operations, and Supply Chain teams to achieve category objectives.
• Build and maintain strong supplier relationships and support commercial negotiations.
• Drive new product launches and continuous category improvements through data-driven decision-making.

Requirements

• Bachelor's Degree in Business, Marketing, Supply Chain, Food Science, or a related discipline.
• 5–8 years' experience in Category Management, Product Management, Sales, Procurement, or a related commercial role.
• Experience in FMCG, food manufacturing, retail, or distribution is highly preferred.
• Strong commercial acumen with excellent analytical, negotiation, and stakeholder management skills.
• Proficient in Microsoft Excel and ERP systems.
• Self-motivated, organised, and able to thrive in a fast-paced environment.

Why Join Us?

• Opportunity to shape and grow key product categories.
• Collaborative and dynamic work environment.
• Competitive remuneration.

If you are passionate about category growth, commercial strategy, and delivering business results, we'd love to hear from you. Apply today and be part of our growing team.

Do you enjoy making sense of data to improve real-time service delivery? Are you motivated by understanding how services work on the ground and helping teams deliver better outcomes for families? We are looking for someone who enjoys translating data to drive actionable improvements to strengthen performance and sustain quality delivery.  

Description of Division

You will be part of the Regional Team under the Service Management Division of KidSTART Singapore Limited (KSL). Your role will be to oversee the effective implementation of KidSTART in each region and/or across regions and the service management of KidSTART Agencies (KSAs) and funded healthcare partners. This also involves managing relationships with partners/stakeholders such as MSF Social Service Offices, Family Service Centres, Preschool Operators, Polyclinics, Hospitals etc, who are part of the KidSTART eco-system of delivery.

Key Responsibilities

1.       Service Management (KSL and Funded Partners)

a.       Assist and support the Regional Head to carry out regular contract management and programme monitoring of KSL teams, hospitals and KSAs to ensure compliance with Funding Agreement and drive achievement of programme deliverables.

b.       Assist the Regional Head to support the design, planning and implementation of operational initiatives.  This includes contributing to alignment with Service Standards Requirements and leveraging on dashboards and data analysis to monitor performance and inform decision making.

c.       Act as the primary liaison officer between KSL, hospitals and KSAs, leading efforts to review and strengthen collaboration. 

d.       Conduct data verification in accordance with funding agreement and service standards requirements.

e.       Monitor manpower recruitment and training of KSPs, hospitals and KSA staff to ensure capacity and capability in service delivery.

f.       Perform main liaison role between KSL, ComLink+ and KSAs to support the KidSTART-ComLink +integration.

g.       Supervise incident reporting, incident management, and investigation to ensure appropriate resolution.

h.       Provide support to KSAs in times of crisis to ensure continuity of service to KidSTART families.

1.      Operational Data Analysis

a.       Consolidate and analyse KPI and performance data across KSL and KSAs. This includes tracking trends, identifying performance gaps, and highlighting risks against service standards and programme requirements.

b.       Develop and coordinate action plans in response to KPI outcomes, audits or performance reviews through working closely with service delivery teams to track progress, follow up on deliverables, flag delays or emerging risks.

c.       Analyse service delivery data, including caseloads, workload distribution and service intensity to identify service gaps, operational bottlenecks and opportunities to improve processes, reporting and operational efficiency.

d.       Assess factors that affect service delivery and outcomes to better curate solutions to improve service delivery outcomes.

e.       Provide timely feedback to Service Management Teams, Ops Planning and Programme Development teams to support informed decision making.

f.       Work closely with other divisions to align data, insights and action plans.

Competencies

·      Strong administrative, facilitation &communication skills with a proven track record in programme management and building community partnerships

·       Able to facilitate and negotiate effectively with partners 

·       At least 2years of supervisory experience or experience in a leadership role

·      At least 3-4 years' experience in service management, performance analysis and programme monitoring

·      Familiarity with systems thinking, community development approaches and/or the early childhood landscape will be an advantage

·      Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions

·      Adaptable and flexible in managing varied stakeholders and partners

·      Strong presentation skills, with the ability to communicate clearly and confidently to various stakeholders.

·      Able to work well in a fast-paced and dynamic environment

·      Confident, effective and collaborative team-player with strong interpersonal skills

·      Able to analyse KPIs and operational data, confident with data analytics and dashboards

·      Proficient in Excel, Power BI, and reporting tools, with experience using CRM systems and operational reports to support monitoring and decision‑making.

GUEST SERVICES MANAGER (DUTY MANAGER)

Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at the Mandarin Oriental, Singapore, the Guest Services Manager is responsible for daily smooth operations within the Rooms Division, delivering exceptional guest experiences, and maintaining high service standards. The position reports directly to the Front Office Manager.

As Guest Services Manager, you will be responsible for the following duties:

• Attend to guest's requests and complaints
• Investigate complaints and address to the department concerned and response to guest with an appropriate explanation and apology
• Ensure LQE and CQE is delivered and a smooth and successful operation is carried out in these areas daily
• Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests
• Coordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition
• Coordinate with Housekeeping and Food and Beverage on any special requests for VIPs
• Coordinate with Security with regards to any criminal act within the hotel or suspicious guests
• Coordinate with Front Office cashiers on vouchers, billing instructions, deposits, rebates etc, to minimize bad debts, skippers, untraceable charges and allowances
• Inspect VIPs arrival rooms with appropriate amenities set up
• Meet and greet VIPs arrivals and departures as highlighted by Director of Rooms or Front Office Manager
• Uphold FLHSS procedures within the division
• Uphold grooming standards
• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department
• Attend scheduled meetings
• Perform any other duties as assigned by Superior
• Ensure that standard, policies and procedures are maintained
• Responsible in reporting any cleanliness findings within the hotel and address with the relevant department
• Make every effort to ensure that guests of the hotel are made as comfortable and contented as possible
• Coordinate and take charge of any emergency until General Manager or Hotel Manager arrives
• Recommend improvements in hotel operations where there are opportunities for improving service, increase revenue, etc
• Check the reading file to update on all new e-mails, faxes or correspondence which may require personal attention
• Attend Front Office briefing and Operations meeting and ensure that all instruction given is carry out expeditiously
• Highlight log entries during daily Operations meeting
• Check through the day arrival report and ensures that the necessary preparations are done by respective departments
• Check VIP rooms and their special requests
• Check all public areas and colleague areas for any irregularities and cleanliness
• Check on the working condition of elevators, lobby lights, air conditioning, in-house music and other hotel equipment and report defects where/when necessary
• Check daily event order and ensure that the necessary signboards and arrangements are done
• Ensuring IT equipment at the reception and lobby are functioning well
• Log all complaints/irregularities for Management reference
• Handle all complaints from guests and transmits them to the departments concerned and see that corrective actions are taken immediately
• Constantly check appearance, grooming of uniform colleagues
• To conduct physical room checks for remaining departures beyond 1600 hours
• Ensure Front Office colleagues verify the Housekeeping report and follow up on any discrepancies
• Ensure all lights in the public areas are lit at the appropriate time
• Ensure the sky signs are fully lit at 1900hrs
• Conduct random check on all colleagues to ensure that nobody sleeps while on night duty
• Ensure that all areas are cleaned and checked thoroughly by night cleaners
• To run night audit for HMS and InfoGenesis
• Extend assistance in all areas especially operations
• Attend Rooms Division update weekly
• Conduct departmental training and also makes appropriate suggestions to improve whenever necessary
• Attend to any medical assistance not limited to guest but to colleagues as well
• Take charge during emergency until General Manager and Hotel Manager arrives
• Performs any assignment as delegated by the General Manager, Hotel Manager, Director of Rooms and Front Office Manager

As Guest Services Manager, we expect from you:

• Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.
• At least 3 years of working experience as guest services personnel in luxury hotel or similar capacity is required for this position.
• Preferably familiar with emergency procedures, security protocols and guest service standards.
• Willingness to work shifts, weekends, and public holidays
• Strong knowledge of hotel operations, guest relations, and service standards

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We are seeking a highly motivated, results-oriented, and experienced Business Development Manager to drive business growth, secure new construction projects, and expand our market presence within the construction and engineering industry. The successful candidate will be responsible for identifying new business opportunities, developing strategic partnerships, managing client relationships, preparing tenders and proposals, and achieving revenue targets.

This position requires a proactive and hardworking individual with strong commercial awareness, excellent communication skills, and a proven ability to generate new business. The candidate must be willing to work in a fast-paced environment and be prepared to work extended hours, weekends, and public holidays whenever required to meet business objectives and project deadlines.

Business Development and Market Expansion

• Identify, develop, and secure new business opportunities within the construction, engineering, infrastructure, and building sectors.
• Conduct market research to identify potential clients, projects, and emerging market trends.
• Develop and implement strategic business development plans to achieve company growth objectives.
• Build and maintain a strong pipeline of prospective projects and clients.
• Monitor industry developments, competitor activities, and market conditions.
• Explore opportunities for expansion into new markets and business sectors.

Client Acquisition and Relationship Management

• Establish and maintain strong relationships with developers, consultants, architects, engineers, government agencies, property owners, and key decision-makers.
• Conduct regular meetings, presentations, and networking activities to promote company services.
• Identify client needs and provide tailored solutions to meet project requirements.
• Maintain long-term client relationships to generate repeat business opportunities.
• Handle client inquiries and ensure a high level of customer satisfaction.
• Act as the primary point of contact for key clients and strategic partners.

Tendering and Proposal Management

• Source and evaluate tender opportunities from public and private sectors.
• Coordinate with estimating, engineering, procurement, and project teams to prepare competitive bids and proposals.
• Review tender documents, specifications, drawings, and contract requirements.
• Prepare and submit high-quality tender documents within required deadlines.
• Develop pricing strategies and commercial proposals.
• Participate in tender interviews, presentations, and negotiations.

Contract Negotiation and Business Agreements

• Lead negotiations with clients, consultants, and business partners.
• Review contractual terms and conditions with management and legal advisors.
• Secure favorable commercial arrangements that align with company objectives.
• Manage contract discussions and project award processes.
• Ensure contractual obligations are clearly understood and communicated internally.

Strategic Partnerships and Networking

• Develop partnerships with contractors, suppliers, consultants, and industry stakeholders.
• Represent the company at industry events, conferences, exhibitions, and networking functions.
• Build a strong professional network to generate new business leads.
• Maintain positive relationships with government agencies and regulatory authorities where applicable.
• Collaborate with industry partners to identify joint venture and strategic alliance opportunities.

Sales and Revenue Growth

• Achieve annual sales targets and business development objectives.
• Generate leads and convert opportunities into awarded projects.
• Develop strategies to increase revenue and profitability.
• Monitor sales performance and prepare regular forecasts.
• Identify opportunities for cross-selling and upselling company services.
• Drive sustainable growth through effective business development initiatives.

Project Handover and Coordination

• Coordinate with project teams to ensure smooth transition from project award to project execution.
• Provide comprehensive project information to operations and construction teams.
• Support project teams in managing client expectations.
• Maintain communication with clients throughout project execution.
• Assist in resolving commercial and contractual issues during project implementation.

Marketing and Brand Development

• Promote company capabilities and services to potential clients.
• Develop marketing materials, company profiles, and capability statements.
• Support digital marketing and business promotion initiatives.
• Strengthen company branding and market visibility.
• Identify innovative ways to enhance the company's competitive position.

Reporting and Documentation

• Maintain accurate records of client interactions, business opportunities, and project pipelines.
• Prepare business development reports and management updates.
• Track sales performance and key business metrics.
• Prepare monthly, quarterly, and annual business development reports.
• Maintain databases of clients, prospects, and project opportunities.

Risk Assessment and Commercial Analysis

• Evaluate project opportunities from commercial and operational perspectives.
• Conduct risk assessments before tender submissions.
• Analyze project profitability and financial viability.
• Identify potential risks and recommend mitigation strategies.
• Support management in making informed business decisions.

For the past 75 years, MS First Capital has been actively involved in the non-life insurance business both in Singapore and across Asia. Our roots can be traced back to the 1950s where we engaged in writing bothpersonal and commercial lines of non-life insurance business across various classes such as Fire, Engineering, Marine Hull, Marine Cargo, Bond, Professional Indemnity, Motor, Public Liability, Worker's Compensation, Personal Accident and other Miscellaneous Accident.

We are a reputable source of cutting-edge insurance options, catering to a diverse range of clients, both individuals and corporate. We are proud that our financial strength rating of 'A+ (Superior)' with 'Stable' outlook has been reaffirmed by AM Best, given our consistently impressive financial performance. We are also recently awarded Top 300 Employer by the Singapore Opportunity Index for our effort in creating meaningful career pathways, fostering inclusive growth, and investing in our employees' potential.

This is a perfect gateway into the highly niche sector of non-life reinsurance, part of Singapore's bustling financial services sector. As a wholly-owned entity of the world-renowned Mitsui Sumitomo Insurance (MSI) Group, we are dedicated to developing young talents for our sector. As a member of our leadership team, you can look forward to career development, professional training, a friendly and collaborative culture and a competitive compensation package.

Responsibilities

• Underwrite Non-Marine (Property, Construction, Energy, Engineering and Liability) insurance policies/covers for large and complex commercial risks in Singapore and other Middle East/APAC territories
• Manage ongoing insurance broker relations and expectations in relation to underwriting, co-ordinating and ensuring the flow of relevant and timely information and communication between internal functions and external parties
• Contribute to managing and developing an agreed portfolio of accounts, negotiate with brokers/customers to achieve favourable terms for the Company
• Underwrite allocated cases in line with the agreed processes with the necessary senior direction and support; underwrite risks in accordance with the Company’s capacity and risk appetite
• Review relevant classes of proposals (case by case) and making balanced and well-reasoned recommendation for acceptance of each case above one's authority
• Provide error-free documentation to brokers/customers
• Ensure transactions are processed within the agreed timeframe; supervise and guide the allocated processing team to ensure timely and accurate recording of transactions
• Ensure compliance with all laws, regulations, and guidelines, including internal policies, rules and procedures
• Develop own skills/knowledge in the functional area with the aim of enhancing the quality of work and achievement of KPIs

Requirements

• At least 10 years' re/insurance underwriting experience in large/complex commercial risks segment; specific experience in the Middle East and/or APAC region is an added bonus
• SCI qualification/Membership of Chartered Insurance Institute (UK) or equivalent; a Degree in engineering or a related technical discipline will be ideal
• Compensation and job title will be commensurate with the candidate’s experience level; salary range stated in this job posting is meant as a guide only
• Knowledge/understanding of the risks underwritten in corporate/commercial segment
• Knowledge of commercial insurance underwriting process and market practices
• Understanding of reinsurance concept and practices
• Experience of conducting risk surveys
• Ability to understand/ interpret insurance conditions, clauses and warranties
• Ability to identify, analyse and interpret data, statistics and information for evidence-based decision-making

We regret that only shortlisted candidates will be contacted. We may retain your personal data for as long as it is necessary to fulfil the purposes for which they were collected, or as required or permitted by applicable laws. Should you disagree, please contact our Data Protection Officer <DPO@msfirstcapital.com.sg> for more information on the retention and disposal of your personal data.

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Make executive decisions, hold meetings and provide accountability.
• Troubleshoot POS system.
• Support ongoing learning and development of team members.
• Help create and foster a respectful and inclusive team environment.

We are seeking an experienced, highly committed, and results-driven Construction Manager to oversee and manage construction projects from inception to completion. The successful candidate will be responsible for planning, coordinating, supervising, and controlling all construction activities to ensure projects are completed safely, on time, within budget, and in accordance with the required quality standards.

The Construction Manager will lead project teams, manage subcontractors and suppliers, monitor project progress, enforce safety regulations, and ensure effective communication among all stakeholders. This role requires a hardworking individual who is prepared to work in a demanding environment, meet tight deadlines, and work weekends, public holidays, and extended hours whenever project requirements dictate.

Key Responsibilities

Project Planning and Management

• Plan, organize, and oversee all phases of construction projects from pre-construction through project completion.
• Develop detailed project schedules, work plans, and resource allocation strategies.
• Review project drawings, specifications, contracts, and construction methodologies.
• Establish project milestones and monitor progress to ensure timely completion.
• Coordinate project activities to minimize delays and disruptions.
• Ensure project objectives are achieved while maintaining high-quality workmanship.

Site Supervision and Operations

• Manage daily construction site operations and activities.
• Supervise site engineers, supervisors, foremen, subcontractors, and workers.
• Ensure all construction works are carried out according to approved drawings, specifications, and quality standards.
• Conduct regular site inspections to verify progress and compliance.
• Resolve technical and operational issues that arise during construction.
• Monitor productivity and implement corrective actions when required.

Budget and Cost Control

• Monitor project budgets and expenditures.
• Review project costs and identify opportunities for cost savings.
• Ensure efficient utilization of labor, materials, machinery, and equipment.
• Evaluate and approve subcontractor claims and supplier invoices.
• Prepare cost reports and provide financial updates to management.
• Minimize project cost overruns through effective planning and control.

Contract Administration

• Administer project contracts and ensure compliance with contractual obligations.
• Coordinate with clients, consultants, architects, engineers, and subcontractors.
• Manage project correspondence, documentation, and contract records.
• Review variation orders and negotiate contract modifications when necessary.
• Ensure project deliverables meet contractual requirements.

Health, Safety, and Environmental Compliance

• Promote and enforce a strong safety culture across all project sites.
• Ensure compliance with workplace health and safety regulations.
• Conduct regular safety inspections, audits, and toolbox meetings.
• Investigate incidents and implement corrective and preventive actions.
• Ensure all personnel adhere to safety procedures and site regulations.
• Maintain environmental compliance and sustainable construction practices.

Quality Assurance and Control

• Implement quality control procedures throughout the project lifecycle.
• Monitor construction activities to ensure compliance with specifications and standards.
• Coordinate inspections and testing activities.
• Identify and rectify quality issues promptly.
• Ensure project handover documentation is complete and accurate.

Stakeholder Coordination

• Serve as the primary point of contact for clients and project stakeholders.
• Attend project meetings and provide progress updates.
• Coordinate activities among consultants, contractors, and regulatory authorities.
• Foster positive working relationships with all project participants.
• Address client concerns and maintain high levels of customer satisfaction.

Resource and Workforce Management

• Plan manpower requirements and workforce deployment.
• Recruit, train, and supervise site personnel where necessary.
• Monitor employee performance and productivity.
• Ensure adequate staffing levels to meet project schedules.
• Lead and motivate teams to achieve project goals.

Reporting and Documentation

• Prepare detailed project reports, progress reports, and management updates.
• Maintain accurate records of project activities, costs, schedules, and site conditions.
• Track key performance indicators and project milestones.
• Submit reports to senior management in a timely manner.
• Maintain project documentation in accordance with company procedures.

Problem Solving and Risk Management

• Identify project risks and develop mitigation strategies.
• Resolve construction-related challenges efficiently and effectively.
• Anticipate potential delays and implement recovery plans.
• Make informed decisions under pressure to maintain project progress.
• Ensure continuous improvement of project management processes.

Experience

• Minimum 10–15years of relevant construction management experience.
• Proven experience managing large-scale commercial, residential, industrial, or infrastructure projects.
• Strong understanding of construction methods, project planning, and site management.
• Experience managing subcontractors, suppliers, and multidisciplinary project teams.

Company Overview

Chinatown Wellness Clinic is a family medicine practice in Singapore providing healthcare for all generations, from the elderly to the young. Visit www.chinatownclinic.com.sg for more information.

Job Summary

Join Chinatown Wellness Clinic as a full-time Assistant Clinic Manager supporting GP clinic operations and patient care within a collaborative medical team.

Responsibilities

• Manage daily GP clinic operations to ensure smooth and efficient service delivery
• Operate and maintain Clinic Management Systems to support clinical and administrative workflows
• Coordinate and implement government healthcare schemes such as CHAS, Healthier SG, and Medisave to facilitate patient access to subsidies
• Provide compassionate support and care coordination to patients, enhancing their clinic experience
• Communicate effectively in English and Mandarin to liaise with patients

Preferred competencies and qualifications

• Diploma with interest in Health

Other Information

Benefits and Working Hours

• Office hours: Monday to Friday, 8:30am to 5:30pm; Saturday mornings, 9:00am to 1:30pm
• Closed on Sundays and public holidays

Job Description

Ensures operational excellence in driving company’s business growth locally and globally in accordance to company expansion plan.

STRATEGIC PLANNING

• Assists in implementing strategies for operational management and development so as to meet organizational plans and goals within budgets and timelines
• Work closely with the Group CEO to develop and accomplish goals and strategic plans
• Set KPIs & strategize on expansion and operational improvement plans
• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market
• Provides timely, accurate and complete reports on the operating condition of the company
• Identify and evaluate strategic business for company’s growth and expansion via M&A/ partnership

OPERATIONS MANAGEMENT

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company
• Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company
• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan
• Oversee and ensure smooth running of all aspects of restaurant operations
• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard
• Responsible for the measurement and effectiveness of all processes internally and externally
• Any other jobs or duties assigned by the Chief Operating Officer from time to time.