Total 51 programme director job vacancies in Others category in Australia

**Role: Personal Driver**

**Responsibilities:**

- Safely operate and maintain the employer’s vehicle(s) for daily transportation needs.

- Transport the employer and/or family members to appointments, meetings, social events, and other destinations as required.

- Ensure the vehicle is clean, well-maintained, and fueled at all times.

- Adhere to traffic laws and safety regulations to ensure safe travel.

- Plan efficient routes to minimize travel time and avoid delays.

- Keep accurate records of vehicle maintenance, service schedules, and trip logs.

- Assist with loading and unloading luggage or packages when needed.

- Maintain confidentiality and professionalism at all times.

- Report any vehicle issues or repairs needed promptly.

- Follow company or personal security protocols, including route planning for safety.

**Objectives:**

- Provide reliable, punctual, and safe transportation services.

- Maintain the vehicle in optimal condition to prevent breakdowns or delays.

- Ensure the comfort and safety of the employer and passengers.

- Uphold professionalism and discretion in all interactions.

- Support the smooth daily operations of the employer’s schedule.

**Required Skills:**

- Valid driver’s license with a clean driving record.

- Proven experience as a personal or professional driver.

- Excellent driving skills and knowledge of traffic laws.

- Good navigation and route planning abilities.

- Strong sense of responsibility and punctuality.

- Good communication and interpersonal skills.

- Ability to remain calm under pressure and handle stressful situations.

- Basic vehicle maintenance knowledge.

- Discretion, confidentiality, and professionalism.

- Physical fitness and good health.

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Promotion,Salary Increament,Bonus & Reward

About us: 

Access Partnership is the world’s leading tech policy consultancy. We enable consumer access to technology and lead countries to Fair Tech. To do this, we create the environment that allows governments to adopt technologies effectively and responsibly by analysing global trends for the risks and opportunities they create for technology businesses and users of technology, identifying strategies to mitigate those risks and driving opportunities to our clients’ advantage. Our firm uniquely mixes public policy and engineering competencies to achieve our goals. We have offices in London, Brussels, Singapore, Washington, Abu Dhabi, and Johannesburg—and are growing.

Global Government Advisory Practice

The Global Government Advisory Practice works with governments and multilateral institutions across the world to design, implement, and measure the impact of digital and tech-related policy and regulation. Blending technical and public policy expertise with in-depth industry insights we ensure that policy is innovative, impactful, and contributes to solving major public policy questions. Specifically, the practice focuses on:

• public policy and regulatory design for governments;

• programme strategy, design, and implementation for international donors and multilateral banks and other global institutions; and

• campaigns at multilateral institutions.

Our team operates globally, with a team members located in South America, Singapore and London. Current clients include the Asian Development Bank, the ASEAN Secretariat, the World Bank, as well as direct-to-government contracts with several G20 countries. Recent projects have included the design of a regulatory academy for the communications regulator in the Middle East; exploring the potential for emerging technology to be used in the fight against corruption; designing an interactive, ethical AI tool for developers and deployers; and advising on the design and roll-out of digital financial infrastructure.

What you can expect to be doing:

The Associate Director / Director will contribute to the technical strategy, commercial growth, and operational excellence of the practice. The role focuses on delivering high-quality technical inputs and providing expert advice to public sector clients on digital transformation and digital public infrastructure. They will play a senior role on projects, project managing and/or leading their own workstreams to ensure rigorous quality assurance across all project outputs.

The Associate Director / Director will combine deep technical expertise with strong client-relationship skills to ensure impactful delivery and high client satisfaction. This role is designed for an experienced consultant with substantial technical knowledge, capable of designing and delivering complex technical outputs, leading multidisciplinary teams, and engaging confidently with government and public sector stakeholders.

What you will bring:

Technical & Industry Expertise

• Lead complex, cross-practice technical workstreams and act as a recognised expert in digital transformation and emerging technology policy.

• Represent Access Partnership at industry and multilateral forums, contributing thought leadership and shaping market positioning.

• Contribute to the development of public sector RFP responses, with a focus on developing robust and project-relevant methodologies and designing technical programmes.

• Build new capabilities and intellectual assets that anticipate client needs and keep the organisation ahead of public policy and industry trends.

Client Impact

• Identify relevant public sector opportunities to drive growth and broaden Access Partnership’s client portfolio.

• Build and maintain trusted senior client relationships, ensuring exceptional delivery and long-term value.

• Drive new business initiatives across new and existing accounts, overseeing the quality of all client-facing work.

Project Delivery

• Oversee delivery of high-impact projects, resolving complex challenges and ensuring consistent, high-quality outcomes.

• Identify and address delivery risks early, making sound trade-offs to maintain momentum and client value.

• Ensure rigorous quality control across all outputs within your client group, including reports, proposals, and strategic materials.

Collaboration & Leadership

• Lead and develop a high-performing, multidisciplinary team through effective delegation, coaching, and performance management.

• Foster a collaborative, cross-practice culture that leverages diverse expertise to deliver integrated solutions.

• Act as a visible role model and mentor across the organisation, building consulting capability and supporting career growth.

Qualifications and Experience

• Associate Director: 8 years + of experience / Director: 12 years+ of experience in public policy, international development, or technology advisory, and working with governments, multilaterals, or donor-funded programmes.

• Proven ability to take a significant role on complex, multi-stakeholder projects focused on digital transformation, technology governance, or innovation policy across multiple markets.

• Substantial technical expertise in digital transformation and digital public infrastructure. • Strong record of building senior stakeholder relationships.

• Project leadership experience to achieve project objectives.

• Exceptional communication skills, with the ability to distil complex policy issues into clear, actionable insights.

• Commercial and strategic acumen, including experience managing project budgets, resources, and profitability.

• Willingness and experience in mentoring junior members on area(s) of technical expertise to build team capacity.

Nice to have

• Advanced degree in public policy, international relations, economics, law, engineering, or a related discipline.

• Experience in consulting or advisory roles for governments, international donors (e.g. World Bank, ADB, DFAT, FCDO, USAID), or global organisations (e.g. UN, OECD).

• Familiarity with programme design, monitoring, and evaluation frameworks used in development cooperation.

• Regional experience in Asia, LATAM and/or the Middle East, with cross-cultural stakeholder engagement.

• Growing profile in thought leadership or public speaking credentials in technology policy or digital transformation.
  

What We Offer:

Our diverse international client base of technology giants and start-ups will provide the opportunity to work on multiple international projects on behalf of some of the industry’s leading companies. Our firm boasts a collaborative working environment, social events and a robust support system. We are committed to providing training and professional development for all colleagues.

Job Summary

Lead and manage construction company operations to drive growth, ensure project success, and maintain compliance with safety and quality standards.

Responsibilities

• Lead and manage overall company operations to achieve strategic business goals and operational excellence.
• Develop and implement business strategies to drive sustainable company growth and market competitiveness.
• Oversee project performance by ensuring safe execution, timely completion, budget adherence, and compliance with quality standards.
• Manage financial performance by preparing budgets, monitoring cash flow, and optimizing profitability.
• Build and maintain strong relationships with clients, consultants, contractors, and regulatory authorities to support business development and project delivery.
• Ensure compliance with all relevant construction regulations, safety requirements, and internal company policies.
• Provide leadership and guidance to management teams, fostering staff development and high-performance culture.
• Make informed decisions on contracts, investments, and business opportunities to maximize company value and growth potential.

Company Overview / Employee Value Proposition

A leading VWO that provides social and community services for the benefit of the aged sick and the needy regardless of race, language or religion.

Job Summary

You will design, lead, and evaluate diverse programmes that enhance the well-being and engagement of nursing home residents. Collaborate with multidisciplinary teams and families to integrate activities into holistic care plans, driving positive psychosocial outcomes.

Responsibilities

• Design, develop, and implement diverse programmes and activities (recreational, social, cognitive, physical, cultural, spiritual, educational) tailored to residents’ interests, cognitive levels, and physical abilities
• Conduct needs assessments and collect feedback from residents, families, and staff to continuously improve programme relevance and impact
• Develop detailed activity plans with clear objectives, required materials, and safety protocols to ensure effective delivery
• Lead and facilitate daily, weekly, and special group and individual programmes, adapting activities to meet individual resident needs inclusively and safely
• Provide encouragement and active participation to foster resident engagement and motivation during activities
• Coordinate logistics including setup, material preparation, and equipment management to ensure smooth programme execution
• Build strong, positive relationships with residents by understanding their preferences, life histories, and cultural backgrounds to enhance engagement
• Advocate for residents’ psychosocial well-being within the nursing home environment
• Collaborate closely with nursing, therapy, medical, and social work teams to integrate programmes into residents’ overall care plans
• Work alongside other Programme Executives/Assistants, volunteers, and external partners to maximize programme effectiveness
• Communicate regularly with families regarding resident participation and programme updates to maintain transparency and support
• Maintain accurate records of resident attendance, participation, and responses to programmes for monitoring purposes
• Evaluate programme effectiveness by identifying improvement areas and documenting outcomes to inform future planning
• Prepare regular reports on programme activities, resident engagement, and impact for management review

Requirement

• Diploma or equivalent in any discipline
• Minimum two years of experience in a similar role within a nursing home setting
• Ability to converse in local dialects to facilitate effective communication with residents
• Demonstrated passion for serving the needy and vulnerable elderly population
• Proficient listening and coaching skills to support resident engagement and well-being
• Ability to work independently with initiative and accountability

Preferred competencies and qualifications

• Collaborative Practices Across Disciplines and Sectors – Level 2
• Social Service Programme Development – Level 2
• Social Service Programme Evaluation – Level 2
• Social Service Programme Implementation – Level 2
• Stakeholder Management – Level 2
• Trends Evaluation and Application – Level 2
• Diversity Awareness and Management – Level 2
• Communication - Intermediate
• Influence - Basic
• Collaboration - Intermediate
• Adaptability - Basic
• Decision Making – Intermediate

• Department Leadership: Oversee administrative teams, hire staff, and evaluate performance.
• Operations Management: Streamline daily workflows, manage vendor contracts, and procure office supplies.
• Financial Oversight: Develop department budgets, monitor expenses, and reduce operational costs.
• Facilities & Security: Manage office space, coordinate maintenance, and enforce safety protocols.
• Policy Implementation: Create internal policies, maintain company records, and ensure legal compliance.

About The Role

As a Boutique Director, you will lead and inspire a high-performing team here at our iconic boutique at Marina Bay Sands. This pivotal role is responsible for delivering unparalleled client experiences, exceeding commercial objectives, and upholding the Maison's esteemed image and legacy. As a leader, you will act as an ambassador with international resonance, while fostering a culture of excellence and serving as a cultivator for future talents.

In collaboration with various departments at our local headquarters, you will strategically manage and develop the commercial and operational performance of both boutiques, overseeing P&L, optimizing operational costs, and monitoring key retail KPIs.

Main Responsibilities

STRATEGIC COMMERCIAL LEADERSHIP & GROWTH

• Develop and execute comprehensive long-term strategies to achieve and surpass ambitious sales targets, KPIs, and profitability objectives for the boutique.
• Proactively identify market opportunities, analyse competitive landscapes, and anticipate business challenges to formulate innovative solutions and measurable success goals.
• Drive sustainable and qualitative business growth, ensuring alignment with Cartier's global vision and market strategies.
• Manage the P&L, overseeing operational costs and optimizing financial performance to maximize profitability.
• Collaborate effectively with corporate and regional teams to leverage brand equity and drive commercial success across the market.
• Act as a key expert and partner on strategic retail projects, contributing insights and driving awareness on critical commercial topics

First Class Client Experience & Development

• Define, lead, and execute client development strategy, ensuring an unparalleled, personalized, and seamless client experience across all touchpoints, both within and beyond the boutique.
• Maximize business opportunities and client engagement through proactive initiatives before, during, and after client visits, adapting swiftly to evolving client priorities.
• Instil a client-centric approach at every level of the boutique's organization, promoting proactive clienteling practices in a highly digitised environment.
• Champion advanced clienteling strategies and an effective appointment model to strategically grow and nurture the client portfolio, enhancing client discovery and data capture.
• Leverage deep client knowledge to forge lasting relationships with visitors, prospects, and high-net-worth individuals.
• Curate bespoke, memorable experiences throughout all client journeys, including orchestrating high-standard concierge and hospitality services.
• Develop an annual animation plan for our various audiences and actively participate in and collaborate on high-visibility events (e.g., High Jewellery presentations, exclusive client treatments, bespoke VIP activations).
• Cultivate and expand the boutique's prestige client portfolio and expertise, identifying and implementing strategies to significantly increase sales within this segment.
• Effectively manage and resolve client escalations, ensuring swift and satisfactory outcomes while upholding the Maison's reputation for exceptional service

INSPIRATIONAL LEADERSHIP & TALENT INCUBATION

• Serve as a true leader, inspiring and engaging teams with the Maison's vision, strategic objectives, and common business goals.
• Cultivate a positive, inclusive, and high-performing environment that fosters a strong sense of purpose and belonging.
• Manage and develop employees with agility, translating the boutique's vision and ambition into clear individual objectives, KPIs, and deadlines.
• Proactively identify, attract, and retain top talents, maintaining a robust pipeline of potential candidates.
• Collaborate closely with HR, L&D teams to design and implement comprehensive development journeys and career paths for team members.
• Lead effective performance management processes, providing continuous coaching and mentorship to maximise individual and team potential.
• Ensure structured onboarding programs for all new team members, setting them up for success and long-term growth.

GLOBAL BRAND AMBASSADORSHIP

• Embody the essence of Cartier, acting as a Maison Ambassador with international resonance across all internal and external stakeholders.
• Articulate and resonate the profound purpose, legacy, and iconic status of the boutique.
• Host and curate exceptional experiences for VIP guests, internal leadership, and external partners during boutique tours and visits.
• Ensure the image and reputation of the boutiques consistently align with and exceed Cartier's exacting global standards.

OPERATIONAL EXCELLENCE & CONTINUOUS IMPROVEMENT

• Ensure the highest standards of operational excellence, strictly adhering to all Maison policies, procedures, and compliance guidelines across both sites.
• Oversee robust inventory management for finished goods, non-finished goods, consumables, and client service products.
• Strategically manage and optimize controllable operating expenses, leading maintenance efforts and cost control initiatives.
• Uphold and enforce health and safety standards of the boutique.
• Continuously review and refine boutique flows and operational processes to enhance efficiency, adapt to evolving customer journeys, and optimize the overall client experience.
• Oversee and optimize all Client Service (CS) flows, ensuring seamless and efficient processing of repairs, after-sales requests, and other client support functions.
• Foster a culture of continuous improvement, implementing clear governance, processes, and tools for effective knowledge sharing and best practices.

• Be responsible for leading a sub-team under the Transaction Advisory Services unit, focused on, but not limited to:

1. Merger & Acquisition services; and
2. Transaction advisory and support services

• Lead a team of staff in delivering investor search, transaction advisory and/or support engagements and will be required to monitor project timelines and deliver high quality deliverables and service to clients.
• Take the lead on projects on engagements which are initiated and originated by you. You shall be the primary contact point for clients and/ or their legal advisors.
• Build strong and sustained relationships with clients and centres of influence (e.g. lawyers, sponsors, SID) and be able to provide advice as a trusted advisor using your skills, experience and understanding of transactions to the advantage of your clients.
• Coach your team members and assist in motivating and developing them as trusted advisors to our clients.
• Enhance the market presence, reputation and credibility of the Transaction Advisory Services (TAS) practice of the Firm through the contribution of thought leadership, conducting talks and seminars and participating in committees relevant to the areas set out above.
• You will be required to work with the respective teams to improve current processes and quality of deliverables relevant to your areas of expertise.
• Work with our Advisory teams in Hong Kong, the People’s Republic of China (“PRC”) and/or other RSM member firms on cross-border engagements.
• Work with the China Practice Group of the Firm and Head of China Business in business development activities

Requirements:

• Proven track record in Transaction Advisory Services, M&A, and Litigation Valuation.
• Strong leadership skills with experience managing teams and complex projects.
• Excellent relationship-building and business development capabilities.
• Ability to act as a trusted advisor and deliver strategic insights to clients.
• Strong communication and presentation skills.
• Experience in cross-border transactions and collaboration with international teams is an advantage.

• Build relationships and inspire loyalty.
• Recommend additional and complimentary products.
• Inform customers of current promotions and events.
• Set up advertising displays and arrange merchandise to highlight sales and promotional events.
• Ensure our customers are informed about and enrolled in our Loyalty program.
• Complete transactions accurately and efficiently.
• Maintain a professional store environment and communicate inventory issues.
• Demonstrate our Sally Beauty Culture Values.

Role Summary :

We are looking for a passionate Managing Director in our Club to loves people, understands the art of hospitality, thrives in a fast-paced environment and manage employees and profit skillfully. You'll be responsible for leading our talented team, crafting memorable experiences for our guests, and ensuring the smooth and efficient operation of our Club.

Key Responsibilities :

- Plan and manage group and membership events, enquiries and related functions.

- Inspire and motivate the team to deliver top-notch service and foster a positive, inclusive environment.

- Manage, coordinate and execute special events and promotions to enhance our bar's reputation.

- Engage with guests to create a welcoming and vibrant atmosphere. Handle guest inquiries and feedback in a timely, friendly and efficient manner.

- Oversee daily operations, including inventory management, scheduling, and ensuring compliance with health and safety regulations.

- Train, mentor, and develop bar staffs to enhance their skills and maintain high standards of service for patrons.

- Monitor budgets, sales, and profitability. Implement strategies to maximize revenue and control costs. Handle cash and credit card transactions from guests.

Requirements :

- Minimum 3 years experience as a Pub or Club Manager or similar role.

- Excellent leadership, interpersonal skills, computer, problem-solving, and customer service skills.

- Strong knowledge of cocktails, wines, spirits, and club and membership operations.

- Exceptional organizational and multitasking abilities.

- Willingness to work during peak hours, including nights, weekends, and holidays.

The Executive Director will provide visionary leadership and strategic direction for the charity, ensuring alignment with its mission and values. This role is responsible for driving the organisation’s growth, enhancing programme effectiveness, strengthening governance, fostering stakeholder engagement, and ensuring financial sustainability. The ideal candidate is a dynamic and purpose-driven leader with a strong passion for social impact, exceptional organisational skills, and the ability to inspire andlead high-performing teams. The Executive Director will have direct oversight of the Heads of Department (HODs) for the following functions:

• Counselling–Clinical Services and Counselling–Funded Programmes
• Community Partnership
• Corporate Services
• Wellness Community
• Professional Training

Key Responsibilities Areas

Drive Corporate Development

• Strengthen the Centre’s corporate development by aligning organizational growth with strategic priorities.
• Build a strong and credible corporate image through effective public relations strategies, high-quality publicity materials, and the delivery of innovative, high-impact services and programmes.
• Formulate and implement long-term strategies, including resource planning and organizational development, to support the Centre’s expansion, such as the establishment of new branches across Singapore or forming strategic alliances with other agencies.
• Develop and implement innovative strategies to ensure the Centre’s financial sustainability and long-term viability.

Manage Funds and Donations

• Actively lead and support the planning and execution of all fundraising initiatives and campaigns.
• Strengthen the Centre’s visibility and reputation to attract support from corporations, foundations, and institutions for targeted charitable projects.
• Ensure responsible and transparent allocation of donated and subsidized funds to maximize impact, reach, and benefits for the widest possible group of service recipients.

Drive programme effectiveness and efficacy

• Facilitate and participate in the Centre’s Management Committee meetings.
• Initiate and plan the development and implementation of programmes and administrative procedures congruent with the goals of the Centre.
• Undertake periodic review of programmes implemented to ensure their effectiveness and efficacy.
• Prepare regular progress and performance reports of the Centre for discussion at the Management Committee and sub-committees.
• Based on the above reports, to make recommendations regarding programme development and implementation for enhancing the Centre’s effectiveness and efficacy.

Manage community outreach and stakeholder network

• · Responsible for submission of reports, and respond to all correspondence and requests for information from government bodies and regulatory agencies.
• Represent the Centre in engagements with government agencies and the media, providing appropriate feedback, insights, and perspectives as required.
• Strengthen and expand networks with the social service sector, government bodies, and grassroots organizations to build partnerships and secure support for the Centre’s initiatives.
• Actively engage with external agencies in the social service and community sectors to foster collaboration and shared impact

Manage personnel and accounts

• Train, supervise and organize the career development of the staff of the Centre.
• Assist staff to draw up work objectives that are congruent with our vision, mission and goals and to gauge the efficacy of staff members’ efforts through a system of appraisal.
• Attend conferences, seminars, networking meeting and workshops and to share information and expertise gained with other staff members.
• Prepare a yearly budget of the Centre to be submitted to the Management Committee.
• Recommend and implement personnel and financial policies decided by the Management Committee
• Monitor, control and to ensure that the operating expenses of the Centre are within approved budget limits
• Conduct regular monthly meetings with all staff to facilitate open communication, operational updates and team alignment

Requirements

• At least 5 years of experience with the Social Services Sector with at least 15 years of senior management experience in a medium sized social service organization or equivalent
• Bachelor’s degree, preferably in Business Administration or any other related field

Other Requirements

• Good understanding of the social service profession/sector
• Must possess strategic agility to create a compelling vision for the organization, devise short-term and long-term goals and ensure all organizational activities and decisions are in line with the vision
• Must demonstrate experience in management, administration and human resources, sound understanding of governance principles, financial skills including budget creation
• Excellent communication, interpersonal, organizational & project management skills.
• Act as brand ambassadors of the Shan You brand with clients
• Displays integrity and model behaviour, develops people and builds teams, deals effectively with issues that arises

Please note that only shortlisted candidates will be contacted.

Key Responsibilities

Strategic Leadership

• Develop and execute the company's strategic plans and business objectives.
• Identify new business opportunities, partnerships, and growth initiatives.
• Drive innovation and continuous improvement across the organisation.
• Monitor market trends, industry developments, and competitive landscape to support business decision-making.
• Ensure alignment of departmental goals with overall business strategy.

Business & Commercial Management

• Lead the company's commercial activities and revenue growth initiatives.
• Build and maintain strong relationships with clients, partners, vendors, and key stakeholders.
• Evaluate business opportunities, investments, and expansion plans.
• Negotiate strategic partnerships and commercial agreements.
• Ensure the company maintains a strong market presence and reputation.

Operations Management

• Oversee the day-to-day operations of the business to ensure efficiency and effectiveness.
• Establish and implement operational policies, procedures, and best practices.
• Monitor organisational performance and operational KPIs.
• Drive productivity improvements and operational excellence initiatives.
• Ensure business continuity and risk management plans are in place.

Financial Management

• Oversee budgeting, forecasting, and financial planning activities.
• Monitor financial performance and profitability.
• Ensure effective cost management and resource allocation.
• Review financial reports and provide recommendations to improve business performance.
• Ensure compliance with all financial and statutory requirements.

People Leadership

• Provide leadership and direction to the management team.
• Foster a high-performance and collaborative work culture.
• Oversee talent acquisition, succession planning, and employee development initiatives.
• Establish performance expectations and accountability across the organisation.
• Coach and mentor senior leaders to support business growth.

Corporate Governance & Compliance

• Ensure compliance with all applicable laws, regulations, and company policies.
• Maintain high standards of corporate governance and ethical business practices.
• Identify and mitigate organisational risks.
• Oversee contractual, legal, and regulatory matters affecting the business.
• Ensure proper internal controls and governance frameworks are implemented.

Stakeholder Management

• Act as the key representative of the company with external stakeholders.
• Build and maintain relationships with shareholders, investors, business partners, government agencies, and industry associations.
• Represent the company at business meetings, networking events, and industry functions.
• Communicate business performance, strategic initiatives, and key developments to stakeholders.

Employment Type: Full-Time

Job Description

TGW Construction is seeking a strategic and results-driven Operations Director to oversee all operational activities, drive business growth, and ensure operational excellence across multiple projects and departments.

Key Responsibilities

• Develop and implement operational strategies.
• Lead project delivery, facilities management, and business operations.
• Drive profitability, productivity, and client satisfaction.
• Manage budgets, resource allocation, and business performance.
• Establish operational policies and procedures.
• Mentor and develop management teams.

Requirements

• Degree in Engineering, Construction Management, Business Administration, or related discipline.
• Minimum 10 years of leadership experience in construction or facilities management.
• Proven track record in operational management and business growth.
• Strong financial and strategic planning capabilities.
• Excellent leadership and stakeholder management skills.

Benefits

• Attractive executive compensation package
• Performance-based incentives
• Leadership development opportunities

4. Operations Manager

Location: Singapore

Employment Type: Full-Time

Job Description

We are looking for an experienced Operations Manager to oversee daily operations, manage project resources, and ensure efficient service delivery across all projects.

Key Responsibilities

• Manage day-to-day operations and project execution.
• Coordinate manpower, subcontractors, and resources.
• Monitor operational performance and KPIs.
• Ensure compliance with safety, quality, and company standards.
• Support business development and client relationship management.
• Implement process improvements to enhance efficiency.

Requirements

• Degree or Diploma in Engineering, Construction, or related field.
• Minimum 5 years of operational management experience.
• Strong leadership and problem-solving skills.
• Excellent communication and organizational abilities.
• Knowledge of construction and facilities management operations.

Benefits

• Competitive salary package
• Annual performance bonuses
• Career progression opportunities

Roles & Responsibilities

We are looking for an efficient and proactive Personal Assistant to provide comprehensive administrative support to the Director.

Responsibilities:

• Handle a wide range of administrative tasks, both business and personal, to ensure the Director’s daily activities run smoothly.
• Manage and coordinate the Director’s schedule, including organizing appointments, meetings, and travel arrangements.
• Act as the first point of contact, screening and prioritizing incoming communications such as calls, emails, and mail.
• Coordinate and negotiate with external vendors and suppliers.
• Assist with personal tasks, such as managing personal appointments, reservations, events, and handling personal errands.
• Perform additional duties as assigned by the Director.
• Maintain confidentiality in all business and personal matters.

Job Requirements:

• Bachelor’s degree or higher in a relevant field.
• Proficiency in both Mandarin and English for frequent verbal and written communication, enabling effective interaction with Mandarin-speaking stakeholders.
• Experience in providing comprehensive administrative support to senior executives.
• Excellent organizational and time-management skills, with the ability to multitask and meet tight deadlines.
• Strong communication skills, both written and verbal, capable of interacting professionally at all levels.
• Discretion and confidentiality when handling sensitive information.
• Flexibility and adaptability in performing tasks.

Preferred Qualifications:

• Experience working as a Personal Assistant or Executive Assistant.
• Strong problem-solving skills, with the ability to identify and resolve issues effectively.

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

Job Scope:

Engagement & Outreach

• Drive awareness and participation in Culture Pass among cultural partners and the public

• Support targeted engagement plans for arts, heritage, and cultural partners ranging from major institutions to grassroots groups

• Support outreach strategies for specific demographics (youths, families, seniors, digitally less engaged communities) based on their needs and preferences

• Lead offline outreach including roadshows, pop-ups, and partnerships with grassroots networks

• Coordinate with internal departments and external partners forseamless service delivery

Partnership & Event Management

• Identify and cultivate strategic partnerships with cultural institutions, brands, and community organisations to amplify Culture Pass reach

• Conceptualise, plan, and execute conversion-focused events including on-ground activations and community activities

• Manage event logistics and optimise experiences to maximise sign-up rates

• Manage and support operations of roadshows and events including liaising with partners and stakeholders, volunteers and ambassadors

Operations & Customer Service

• Support call centre and help desk operations ensuring prompt response and escalation

• Develop help desk protocols, scripts, and quality assurance measures

• Maintain high customer service standards across all touchpoints

• Draft responses to citizen enquiries and implement feedback mechanisms

• Monitor KPIs and implement continuousimprovements

Risk Management & Administration

• Identify operational risks and develop mitigation strategies

• Support with the development of SOPs and maintain proper documentation for audits

• Provide secretariat support including meeting coordination and record-keeping

• Perform administrative tasks when assigned

Requirements:

• Interest in Arts Management, Communications, Public Policy, or a related field.

• Experience in project management, administrative support, or programme coordination is preferred.

• Strong organisational skills with meticulousattention to detail and accuracy.

• Excellent written and verbal communication skills, with the ability to engage effectively with diverse stakeholders in a professional and collaborative manner.

• Strong collaborative approach with the ability to work effectively within cross-functional teams and contribute to a positive working environment.

• Proficiency in Microsoft Office Suite and experience with digital communication platforms.

• Adaptability and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.

• Stakeholder engagement and relationship-building skills

Contract Duration: 3 Months

Location: City Hall

Salary: Monthly Rated ($2580 - $3910)

Working Hours:

• Mon – Thu: 8.30am to 6.00pm
• Fri:8.30am to 5.30pm

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING