Job Summary

The Director will be responsible for leading the company’s strategic direction, business development, and overall operations within the media and marketing communications landscape. This role requires a highly experienced professional with a strong background in integrated communications, content development, and stakeholder engagement.

The Director will oversee the planning and execution of high-impact projects, manage key partnerships, and ensure the delivery of creative and commercially successful initiatives across multiple platforms and audiences.

Key Responsibilities

1.Strategic Leadership

• Develop and implement the company’s long-term vision and strategic initiatives.
• Identify growth opportunities and expand the company’s presence across relevant markets.
• Drive innovation in content, media engagement, and audience outreach strategies.

2.Business Development & Relationship Management

• Establish and maintain strong relationships with clients, partners, and industry stakeholders.
• Lead business development efforts, including pitching, negotiations, and partnership development.
• Provide strategic advisory to clients on branding, communications, and audience engagement.

3.Project & Content Oversight

• Oversee the end-to-end execution of projects, ensuring alignment with client objectives and brand positioning.
• Guide the development of creative concepts, messaging frameworks, and content strategies.
• Ensure consistency, quality, and effectiveness across all deliverables and communication channels.

4.Stakeholder & Talent Coordination

• Manage and coordinate with various stakeholders, including internal teams, external partners, and representatives.
• Oversee the planning and execution of engagements, appearances, and collaborative initiatives.
• Ensure smooth coordination, scheduling, and delivery of all project components.

5.Operations & Team Leadership

• Lead and mentor cross-functional teams to achieve operational excellence.
• Establish efficient processes and ensure effective resource allocation.
• Foster a collaborative and performance-driven work environment.

6.Financial & Performance Management

• Oversee budgeting, financial planning, and cost control measures.
• Ensure projects are delivered within agreed timelines and financial parameters.
• Monitor key performance indicators and drive continuous improvement.

7.Industry Insight & Representation

• Stay abreast of industry trends in media, communications, and content development.
• Represent the company in industry engagements, networking events, and business forums.
• Enhance the company’s reputation and positioning within the industry.

Requirements

• Bachelor’s degree or higher in Marketing, Communications, Business, Media Studies, Arts, or a related field.
• Minimum 8–12 years of relevant experience in media, marketing communications, or related industries.
• Proven experience in integrated communications, content strategy, and project execution.
• Strong understanding of stakeholder engagement and partnership management.
• Demonstrated ability to lead complex projects and manage multiple priorities effectively.
• Strong leadership, interpersonal, and decision-making skills.
• Excellent communication, presentation, and negotiation abilities.
• Strong understanding of both traditional and digital media environments.
• Ability to communicate and write in Chinese is an added advantage, as the role involves liaising with Chinese-speaking stakeholders and reviewing Chinese-language materials.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units.  We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as Director, Country Operational Risk Management Head - Hybrid (Internal Job Title: Operational Risk 2nd LOD Sr. Group Manager   based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy. This includes supervision over technology operational risk, cyber risk, and fraud risk. These individuals are also responsible for the development of tools and infrastructure that support fraud monitoring and prevention, using advanced analytical and statistical skills to identify policy gaps and recommend changes to current policies. This role is crucial to the company as it fortifies against potential operational risks, thereby protecting the company's financial stability and reputation, and contributing towards the overall business resilience and success.

In this role, you’re expected to:

• Establish policies, standards, and procedures to ensure consistency and alignment of operational risk management across the organization.

• Influence and guide businesses in risk-related decision-making, ensuring the integration of risk management into business planning and daily operations.

• Oversee the development and implementation of risk monitoring programs, including the creation of key risk indicators (KRIs) and dashboards to track operational risk exposure.

• Drive by example, a culture of look across ORM (business, L1 Risk SME and cluster teams) to elevate risks identified and elicit insights from work performed.

• Lead the reporting and presentation of operational risk status, trends, and key developments to the board, regulators, and other key stakeholders, as applicable.

• Stay informed of regulatory changes and ensure that operational risk management practices comply with all relevant laws and industry standards.

• Support internal and external audits and regulatory examinations, as applicable.

• Engage with key stakeholders to ensure that operational risk management practices are fully integrated into business processes and strategic decisions.

• Leverage technology and innovation for continued enhancement of risk management processes.

• Inspire people with a compelling and aspirational future vision; demonstrate optimism when leading the organization through challenges and uncertainty.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

As a successful candidate, you’d ideally have the following skills and exposure:

• 15+ years of experience, including 8-10+ years' managerial experience

• Robust understanding of operational risk management frameworks, industry standards, regulatory requirements, and risk mitigation practices.

• Understanding of banking products and services and downstream impacts of operational risk strategy.

• Proven experience managing complex risk assessments, designing risk mitigation strategies, and overseeing compliance with operational risk frameworks.

• Demonstrated leadership in partnering with the business and senior management to address operational risk issues and implement solutions.

• Experience interacting with Regulators and Internal Audit.

• Ability to influence across cultures at a senior level, understanding how to operate effectively across diverse businesses.

• Ability to think strategically and align operational risk management with organizational goals and regulatory obligations.

• Ability to manage and drive change within the organization, ensuring risk management processes evolve to meet changing business and regulatory environments.

• Outstanding communication skills, with the ability to present complex risk matters clearly and persuasively to senior management, the Board and other stakeholders.

• Exudes strong executive presence and poise to garner credibility and confidence with stakeholders in senior-leader forums.

• Robust analytical problem-solving abilities and a high level of integrity to deal with highly confidential data.

Education: 

Bachelor's/University degree, Master's degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Company Overview

We are a Singapore-based Capital Markets Services (CMS) licensed asset management firm delivering disciplined investment strategies across public and private markets. We combine institutional rigor with growth opportunities and a strong client base.

Job Summary

Lead strategic growth, governance, and regulatory compliance for a CMS-licensed asset management firm, driving business development and ensuring robust operational controls.

Responsibilities

• Lead and define strategic direction for the firm’s asset management business to support sustainable growth.
• Ensure the firm’s full compliance with all Singapore CMS regulatory requirements to maintain license integrity.
• Develop and execute business development strategies, including fundraising and managing client relationships to expand assets under management.
• Design, implement, and maintain internal controls, governance frameworks, and operational processes to mitigate risks and enhance efficiency.
• Demonstrate commitment by allocating sufficient time and attention to fulfill director duties effectively.
• Uphold integrity and competence by meeting “fit and proper” criteria and maintaining a strong professional reputation free of regulatory or disciplinary issues.
• Apply deep knowledge of Singapore regulatory requirements, including compliance, risk management, and governance standards, to guide firm policies and practices.
• At least 5 years of senior experience in fund management or financial services to inform leadership decisions and regulatory adherence.

A remote contract-based role.

A nominee director in Singapore is a non-executive director appointed to satisfy legal and regulatory requirements for companies lacking local management.

Main responsibilities:

•⁠ ⁠Convening annual general meetings.

•⁠ ⁠Signing routine notices, such as tax documents and bank opening resolutions.

•⁠ ⁠Ensuring regulatory filings (e.g, tax returns) are done on time.

•⁠ ⁠Maintaining accounting records.

•⁠ ⁠Checking incoming correspondence (physical and digital);

•⁠ ⁠Sending outgoing correspondence (physical and digital);

•⁠ ⁠Quarterly management accounts review.

Job Purpose

This role is responsible for leading the end-to-end air freight (mainly air freight with sea freight in cross-modal coordination) operations across Southeast Asia, driving strategic growth, ensuring operational excellence, maintaining regulatory compliance, and leading high-performing teams. The Regional Airfreight Director will own the regional P&L, implement operational best practices, and foster strong customer and partner relationships to achieve business objectives.

Key Responsibilities

Regional Leadership & Strategy

• Develop and execute the strategic roadmap for Southeast Asia air freight operations, ensuring alignment with the company’s global objectives and long-term growth plans.
• Drive revenue growth, margin improvement, and market expansion across key SEA markets, identifying opportunities to strengthen our market position.
• Identify new trade lanes, strategic partnerships, and operational efficiencies to enhance competitiveness and drive business sustainability.

Operational Excellence

• Oversee end-to-end air freight, ocean freight (supporting cross-modal coordination), and customs brokerage operations across all SEA country offices.
• Ensure service reliability, regulatory compliance, and effective cost control across all operational touchpoints, maintaining high service standards.
• Implement standard operating procedures (SOPs), key performance indicators (KPIs), and performance dashboards to enhance operational visibility and accountability.
• Lead continuous improvement initiatives across warehousing, documentation, and freight handling processes to optimize efficiency and reduce operational risks.
• Drive the achievement and exceeding of all operational KPIs related to quality, which directly contributes to improved conversion rates, operational expenditure (opex) control, and productivity gains.

Customs & Compliance

• Ensure strict compliance with local and international trade regulations, customs laws, and industry standards across all SEA jurisdictions.
• Maintain strong, collaborative relationships with customs authorities and regulatory agencies to facilitate smooth operations and mitigate compliance risks.
• Proactively identify and mitigate operational and legal risks across different countries, ensuring the company’s operations adhere to all applicable rules and regulations.

Commercial & Customer Engagement

• Partner closely with the regional sales teams to support key account management, large tenders, and customer retention initiatives.
• Maintain executive-level relationships with strategic customers and partners, addressing their needs and ensuring high levels of customer satisfaction.
• Support the development of pricing strategies and participate in key contract negotiations to balance profitability and customer value.
• Facilitate effective communication with branch operations to ensure operational performance and KPIs are consistently met or exceeded.

Team Leadership & Talent Development

• Build, mentor, and lead a team of country managers and operations professionals across the Southeast Asia region, setting clear goals and expectations.
• Foster a culture of ownership, accountability, and operational discipline, driving team engagement and performance.
• Develop succession plans and build leadership bench strength within the SEA region to ensure long-term organizational sustainability.
• Guide and support implementation staff to ensure successful customer onboarding projects, including the review, development, and deployment of Operating Guidelines.

Financial Management

• Own the regional P&L performance, setting financial targets and driving actions to achieve profitability goals.
• Manage regional budgets, cost structures, and capital investments, ensuring efficient resource allocation and cost optimization.
• Drive profitability while maintaining service excellence, balancing financial performance with customer and operational priorities.

Requirements and Qualifications

• Bachelor’s degree or above in Logistics, Supply Chain Management, International Trade, Business Administration, or a related field.
• 10-12 years of experience in the freight forwarding and logistics industry, with 5+ years of regional (SEA) senior leadership experience in air freight operations.
• Proven experience overseeing end-to-end air freight, ocean freight (cross-modal), and customs brokerage operations.
• Strong strategic and execution skills with a track record in growth, margins, and efficiency
• Deep knowledge of Southeast Asia air freight markets, trade lanes, and customs regulations
• Experience implementing SOPs, KPIs, and performance dashboards
• Proven leadership and team development capabilities
• Strong commercial acumen with experience in sales support and contract negotiation
• Solid financial management skills, including P&L and budgeting
• Excellent communication skills. This role requires communication with stakeholders in China, USA, and South East Asia.
• Familiar with freight systems (e.g., CargoWise)

Company Description

The Waste Management and Recycling Association of Singapore (WMRAS) was established in 2001 to represent and support a diverse membership, including General Waste Collectors, recycling companies, and equipment suppliers. WMRAS aims to raise standards and professionalise the waste management and recycling industry. The association works closely with government and partners to promote sustainable practices and support a greener living environment.

Role Description

We are looking for an experienced and forward-looking Executive Director to lead the strategy and overall management of the association, driving industry growth, member value, and sector-wide impact. Working closely with the Executive Committee, government agencies, and industry stakeholders, you will strengthen partnerships, represent industry interests, and deliver impactful programmes.

• Drive the association’s strategy and position it as a trusted industry voice.
• Partner with EXCO on priorities, industry developments, and performance.
• Represent industry views and facilitate two-way communication between members and government agencies.
• Lead industry initiatives and capability-building efforts.
• Oversee operations, programmes, and events to deliver strong member value.
• Ensure financial sustainability through budgeting, revenue growth, and resource optimisation.
• Uphold governance, compliance, and risk management standards.
• Build partnerships and translate industry challenges into practical actions and solutions.
• Facilitate platforms for collaboration, knowledge sharing, and business development.
• Grow membership and enhance value through programmes, training, and engagement platforms.

Requirements:

• Minimum Bachelor’s degree in Business, Environmental Studies, or a related field.
• At least 10 years of relevant experience, with 6 years in senior leadership or management roles.
• Proven track record in organisational growth, innovation, and team leadership.
• Strong leadership, strategic thinking, and decision-making skills.
• Excellent communication, presentation, and stakeholder management abilities.
• Ability to manage complex operations with attention to detail.
• Experience working with government, industry, and international partners.
• Familiarity with programme management, financial planning, budgeting, and governance.
• Singaporean / SPR candidates preferred.

How to Apply

Interested candidates are invited to submit a comprehensive resume, stating expected salary and date availability to secretariat@wmras.org.sg. Only shortlisted candidates will be notified.

About the Role

We are seeking a strategic and hands-on Marketing Lead to take charge of our brand marketing,public relations, and data-driven growth initiatives. This role is ideal for someone who thrives in a fast-paced F&B environment, understands local consumers, and can turn insights into compelling campaigns. You will play a key role in shaping the brand, growing its presence, and supporting businessexpansion.

Key Responsibilities

1. Brand Strategy & Integrated Marketing

• Define the brand’s core value and build a compelling identity for a growing F&B chain
• Develop and execute annual marketing plans to strengthen brand awareness and customer affinity
• Lead planning and execution of campaigns for product launches, festive promotions, and brand culture initiatives
• Oversee content creation across social media, video, advertising, and in-store materials
• Manage both internal and external resources to ensure timely, high-quality campaign delivery

2. Data Analysis & Optimization

• Market Research: Analyze competitive landscape and consumer trends to guide brand positioning and adjustments
• Marketing Analytics: Track ad performance, social media engagement, and campaign ROI to optimize strategy
• Sales Insights: Combine store sales data with customer profiles to optimize product mix and pricing strategies

3. Business Development & StrategicPartnerships

• Identify and execute cross-brand collaborations, partnerships, and B2B opportunities to expand reach and revenue
• Lead promotional planning across multiple channels such as membership, delivery platforms, and seasonal gifting
• Build strong working relationships with mall management, platform partners, and external collaborators

4. Public Relations & Reputation Management

• Maintain relationships with local media, F&B outlets, content creators, and press contacts
• Organize interviews, press features, media releases, and public events to enhance brand visibility
• Monitor online reviews and public sentiment, manage responses and internal communications for sensitive issues
• Work with Operations to resolve customer-facing incidents and improve service experience

5. Team Collaboration & Leadership

• Collaborate cross-functionally with Operations, Product, HR, and Finance to align marketing with business goals
• Build and lead the internal marketing team, providing guidance, structure, and development opportunities
• Instill a brand-driven and customer-centric mindset across the organization

Requirements

• Bachelor's degree in Marketing, Communications, Business, or a related field
• Minimum 5 years of relevant experience in brand, marketing strategy, and campaign execution
• Strong analytical mindset; able to interpret data and translate into actionable strategy
• Proficient in Excel, Google Sheets, and analytics dashboards; experience with BI tools is a plus
• Familiar with F&B, retail, or consumer-facing businesses in fast-paced environments
• Excellent project ownership, cross-functional communication, and stakeholder management skills

We are seeking a visionary and highly experienced Academic Director to lead the strategic development and execution of our Cambridge Assessment International Education programs. The primary objective of this role is to spearhead the product and course development for our Cambridge A-Level and IGCSE (O-Level) offerings.

Crucially, the successful candidate will design these academic products with a targeted strategic focus: to attract, enroll, and successfully integrate students from the Chinese market into our Singapore campus. You will bridge the gap between the Chinese educational landscape and the British curriculum, ensuring our programs are highly appealing to Chinese parents and tailored to ensure the academic success of their children.

Key Responsibilities

1. Curriculum & Product Development (A-Level & IGCSE)

• Spearhead A-Level Development: Design, structure, and launch a comprehensive and competitive Cambridge A-Level program, selecting subject combinations that maximize university placement for international students.
• Drive IGCSE/O-Level Development: Develop robust IGCSE course frameworks that serve as a seamless foundational stepping-stone toward the A-Level program.
• Educational Product Strategy: Treat the curricula as premium educational "products." Continuously evaluate and enhance course offerings, syllabi, and supplementary materials to ensure they stand out in a highly competitive international education market.
• Compliance & Standards: Ensure all courses strictly adhere to the standards, requirements, and assessment protocols set by Cambridge Assessment International Education.

2. Strategic Focus: The Chinese Market

• Tailored Academic Integration: Design bridging programs (e.g., Intensive English, Academic Transition courses) specifically engineered to help students from China transition smoothly into an English-medium Cambridge curriculum.
• Market Alignment: Collaborate closely with the International Marketing and Admissions teams to create academic narratives and selling points that strongly resonate with Chinese parents and educational agents.
• Cultural Competence: Incorporate support systems within the academic framework that address the specific pedagogical needs and study habits of students transitioning from the Chinese education system.
• Stakeholder Engagement: Act as the academic face of the college in webinars, seminars, and recruitment events targeting the Chinese market.

3. Academic Leadership & Management

Faculty Recruitment & Training: Hire, train, and mentor a team of high-caliber subject teachers. Conduct professional development workshops focused on teaching international students.
Quality Assurance: Establish rigorous academic KPIs, monitor teaching quality through regular observations, and implement continuous improvement plans.
Student Success: Oversee student assessment strategies, track academic progress, and implement intervention programs to guarantee high pass rates and top-tier university admissions.

Qualifications & Requirements
Education: Master’s degree or higher in Education, Educational Leadership, Curriculum Design, or a related field.

Experience:

Minimum of 7-10 years of experience in academic leadership or educational product development.

Extensive, hands-on experience with the Cambridge IGCSE and A-Level curricula is mandatory.

Proven track record of successfully developing and launching academic programs from the ground up.

Market Knowledge: Deep understanding of the Chinese education system, the psychology of Chinese international students, and what drives decision-making for Chinese parents sending their children abroad.

Language Skills: Bilingual proficiency in English and Mandarin is highly preferred, as the role requires frequent communication with Chinese stakeholders, parents, and marketing partners.

Location: Must be willing to be based in Singapore, with occasional travel to China for recruitment and partnership building.

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services. They are expanding their team of wealth management experts and are in a pursuit for experienced relationship managers to join them.

Job Responsibilities

• Relationship building with mass affluent clients
• Understand the financial goals of affluent clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and Experience Required

• Minimum 3 years of sales of financial products experience
• Strong knowledge on financial instruments and products
• Strong knowledge in cross border regulations
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to; therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Reg. No. R2199597

BeathChapman Pte Ltd

Licence no. 16S8112

Position Objective

• As a member of the School Senior Leadership Team, the Head of Parent Experience (PX) provides single-point leadership for how families experience communication, engagement, and day-to-day interactions with the school.

• The role ensures that communication is clear, coordinated, and confidence-building, and that parent engagement is intentional rather than reactive.

• Working closely with academic and operational leaders, the role strengthens parent trust, belonging, and advocacy across the lifecycle, recognising that sustained retention and positive word-of-mouth are outcomes of consistently strong parent experience, not standalone initiatives.

• The role also defines and monitors parent-facing operational standards (e.g., responsiveness, clarity, service discipline) to ensure the lived experience matches the school’s ambition.

Responsibilities

Parent Experience Leadership

• Provide end-to-end oversight of the parent experience environment across communication, engagement, and service interactions.

• Define clear parent experience priorities aligned to school strategy and to regional Parent Experience frameworks.

• Establish and monitor parent-facing operational standards (e.g., communication Service Level Agreements (SLA), issue resolution discipline, front-facing service quality).

• Regularly “walk the parent experience” to identify friction points and confidence gaps to be addressed.

• Surface risks to parent trust and advise leadership on mitigation.

Strategic Communications

• Lead communications team on school-wide parent communications to ensure clarity, consistency, sequencing, and alignment. Do so by building frameworks, process and governance systems for the team to execute on, for greater PX.

• Provide strategic guidance to leadership on messaging and tone, particularly for sensitive or complex matters.

• Lead school-level crisis communications, ensuring timely, clear, and confidence-building messaging aligned with regional brand and escalation protocols.

• Ensure all school communications adhere to guidelines, tone of voice standards, and narrative frameworks.

• Maintain alignment with regional communications sequencing and experience discipline frameworks

Parent & Community Engagement

• Adopt and embed agreed regional Parent Experience frameworks.

• Oversee key community-facing workstreams that strengthen belonging, advocacy, and long-term connection to the school, including volunteer and ambassador structures, milestone events, and alumni engagement where relevant.

• Support community and stakeholder engagement activity that strengthens the school’s reputation, relationships, and sense of connection across its wider community.

• Support the Community Engagement Manager to lead, design and deliver intentional parent engagement initiatives that build belonging and long-term advocacy.

• Ensure coherence and continuity across parent engagement activities, minimising one off events and strengthening sustained relationship building.

• Ensure key lifecycle moments (e.g., transitions, milestone events) reinforce connection and confidence.

Voice of Parent & Insight Integration

• Oversee collection, interpretation, and practical application of parent feedback.

• Ensure ‘Voice of Parent’ (annual survey) and related insights translate into visible improvement actions.

• Support leadership in closing feedback loops transparently.

• Monitor patterns that influence parent confidence and advocacy.

Cross-Functional Alignment

• Prioritise coherence by partnering and closely coordinating with the academic, operations, admissions, and marketing teams to strengthen the overall parent journey.

• Act as connector across functions where parent experience risks fragmentation. Includes championing experimentation and responsible AI adoption.

• Maintain active alignment with Regional Parent Experience and Regional Brand functions to ensure coherence across frameworks, tone, and experience standards.

Leadership & Delivery

• Lead and develop the Communications & Community Engagement teams.

• Translate strategy into disciplined, sustained execution.

• Manage resources and budget responsibly.

• Build capability in experience-led mindsets across the school.

Success Outcomes

• Increased parent confidence and trust resulting in improved retention and referrals.

• Stronger parent advocacy and positive word-of-mouth.

• Clearer, more disciplined communication environment that focuses on relevance.

• Reduced friction across parent touchpoints, platforms and communications.

• Improved sentiment and feedback outcomes over time.

• Improved family retention over time, as a result of strengthened parent confidence and experience quality.

Position Requirements

Essential

• Senior-level experience leading strategic communications, stakeholder engagement, or customer/community experience in complex organisations.

• Demonstrated ability to design and improve stakeholder or customer journeys, translating insight into measurable experience improvements.

• Strong executive presence with the ability to influence senior leaders, inspire teams, and represent the school confidently in parent-facing forums.

• Advanced written and verbal communication capability, including audience segmentation, copywriting and editorial judgement aligned to brand and tone-of-voice standards.

• Strong familiarity with digital communication platforms and tools.

• Proven ability to drive cross-functional alignment and improvement without direct authority.

• Experience defining and embedding platforms & service standards that strengthen stakeholder confidence and operational discipline.

• Typically 10–12 years of relevant professional experience, including leadership responsibility.

Desirable

• Experience in international schools or educational environments.

• Experience in premium service or customer-focused organisations.

Qualifications

• Degree in Communications, Public Relations, Marketing, Business, Hospitality, Customer Experience, or related field.

• Equivalent professional experience will be considered.

• Customer Experience Certification (e.g. CXXP, Forrester) is advantageous.

Working Hours:

8:00 am – 5:00 pm, Monday to Friday

Be Extraordinary.

At Jack Morton, we manifest culture for our clients, people and the communities. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be extraordinary because we believe in being extraordinary.

We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack.

So, if you want to help shape the future of an entire industry, you are just who we are looking for! If you feel work, and the people you work with, can be extraordinary, let’s chat. We’re Jack, and we can’t wait to meet you.

That brings us to you!

The Client Services Director is responsible for selected BU's overall account performance and partners with the Creative, Strategy and Production leads to ensure financial goals and account performance is attained. This role reports into the Head of Growth.

What you’ll be doing

Grow Business  

• Develop solutions that leverage agency offering and are mutually beneficial for the client and the agency 
• Understand clients' business and business issues and serve as a trusted advisor to drive effective solutions
• Build and maintain effective client relationships, ensuring that all client needs are listened to, understood and addressed in a satisfactory way 
• Oversee organic business from a high level across the team and your key clients  
• Act as subject matter expert on best practices bringing to bear significant experience and insight daily 
• Ensure team partners with Brand Marketing to develop Award submissions and Case Studies 
• Generate or contribute to content leading to recognition as agency and industry thought leaders, including case studies, blog posts, white papers and speaking engagements 

Grow People 

• Mentor senior Account employees within the agency
• Oversee staffing and organizational structure within discipline 
• Lead integration of team with other disciplines 
• Partner with senior leaders across agency to champion cross-collaboration   

The person we are looking for, would ideally have 12 years’ experience in an event-based industry design house

Equal Employment Opportunity
Jack Morton is proud to be an equal opportunity employer. Jack Morton is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

About Us

YCP SG is partof YCP Group, an Asia-focused professional consulting firm providing advisoryservices that help multinational and local companies succeed across AsiaPacific and beyond. Founded in 2011, YCP Group offers consulting servicesacross key business areas, including Management Services and ProfessionalSolutions, addressing dynamic business needs in areas such as advisory, PMO,M&A, digital transformation, marketing, and supply chain management. YCPHoldings (Global) Limited serves as the Group's controlling function inSingapore, which also operates as the Group's headquarters.

Within YCP SG,the Interactive Solutions Division ("ISD") supports clients throughan integrated combination of strategic advisory, market intelligence, marketingsolutions, and execution support. ISD works across both B2B and B2C domains andhelps clients address business goals such as lead generation, new customeracquisition, sales growth, brand awareness enhancement, marketing ROIoptimization, and operational efficiency improvement.

Our supportspans areas such as marketing strategy, market research, competitor analysis,branding, pricing, customer insight development, digital marketing, CRM,content and media planning, creative / production support, and B2B salesenablement. By combining strategic thinking with practical executioncapabilities, ISD delivers solutions tailored to client needs across multiplemarkets.

Job Description

As a Directorin the Singapore office, you will lead cross-border consulting and solution projects within the Interactive Solutions Division, with a strong focus onJapanese clients and regional growth initiatives. Within YCP SG’s ISD business,Japanese clients have consistently accounted for more than 70% of revenue, andthe segment continues to present significant room for further growth. You willwork closely with senior client stakeholders to shape business and marketingstrategies, deliver high-quality market intelligence, and develop practicalrecommendations that support measurable commercial outcomes.

This rolerequires deep experience across both B2B and B2C marketing-related engagements,including strategy development, market research, competitor analysis, anddigital marketing. You will be expected to lead multi-country projects, managemultinational teams, and ensure the quality of problem-solving, analysis, andclient deliverables across markets.

You will alsoplay a key commercial leadership role by originating and expanding businessopportunities, especially with Japanese companies. As a senior representativeof the firm, you will build trusted client relationships, contribute toproposals and pitches, and help position YCP externally through thoughtleadership activities such as seminars, speaking engagements, and othermarket-facing initiatives.

The role coversprojects across Southeast Asia, Japan, and other international marketsincluding East Asia, the Middle East, Europe, and the US. Strong familiaritywith Southeast Asian business environments and cultural contexts will be highlyvaluable.

Key Responsibilities

·      Lead cross-border projects inmarketing strategy, market research, competitor intelligence, and growthstrategy for both B2B and B2C clients.

·      Manage client relationships andfacilitate senior-level discussions with executives and decision-makers.

·      Structure project approaches,guide analyses, and ensure high-quality, client-ready outputs.

·      Lead and mentor multiculturalteams across multiple countries and workstreams.

·      Oversee research design,stakeholder interviews, market analysis, and strategic synthesis.

·      Develop proposals and drivebusiness development with a strong focus on Japanese accounts.

·      Contribute to external thought leadership activities, including seminars, industry events, and market-facingcontent.

·      Support the continueddevelopment of ISD capabilities across strategy, marketing, digital, andcommercial excellence.

Requirements

·      Bachelor's or Master's degreefrom a reputable university.

·      Significant professionalexperience in consulting, corporate strategy, marketing strategy, or marketresearch, with substantial experience at senior project leadership level.

·      Strong track record in both B2Band B2C engagements, especially in marketing strategy development, marketresearch, competitor analysis, and go-to-market / growth strategy.

·      Proven experience leadingmulti-country projects and managing multinational teams across diverse culturaland business environments.

·      Hands-on project experienceacross Japan and Southeast Asia; additional exposure to East Asia, the MiddleEast, Europe, and/or the US would be highly valued.

·      Strong business developmentcapability, with a demonstrated track record of developing and expanding clientrelationships, especially with Japanese companies.

·      Excellent communication andstakeholder management skills, with the ability to engage senior executives andlead strategic discussions confidently.

·      Native or near-native Japanesecommunication ability, together with strong business English proficiency, asthis role requires leading complex discussions, presentations, and writtendeliverables for Japanese-speaking client stakeholders, including stakeholderswith limited English proficiency.

·      Deep familiarity with SoutheastAsian business culture and market context; substantial living and/or workingexperience in Singapore and at least one other Southeast Asian market would bean advantage.

·      Proficiency in one or moreSoutheast Asian local languages would be an advantage.

·      Proven leadership capabilitywith strong ownership of project delivery, team development, and client impact.

·      Experience in externalrepresentation, such as speaking at seminars, industry events, or publishingthought leadership content, would be an advantage.

·      Prior industry experience inservices and/or consumer goods would be a plus.

·      Strong analytical,problem-solving, and synthesis skills, combining quantitative and qualitativeperspectives.

·      Ability to coach, mentor, anddevelop junior team members.

·      Results-oriented, proactive,and able to work independently in a fast-paced environment.

We are looking for a Client Delivery Director (Public Sector) to drive the successful delivery of large-scale technology programs within the Singapore public sector.

In this role, you will oversee end-to-end delivery across multiple projects—ensuring outcomes are delivered on time, within budget, and to the highest quality standards. You’ll work closely with senior stakeholders, lead multidisciplinary teams, and play a key role in shaping delivery strategy, client relationships, and long-term account growth.

What you'll be doing:

• Lead end-to-end delivery of large, complex technology programs, ensuring timelines, quality, and client satisfaction
• Build and manage strong relationships with senior public sector stakeholders, driving alignment and successful outcomes
• Oversee program financials, including budgets, cost of delivery, and profitability, while supporting account growth
• Lead, mentor, and grow high-performing delivery teams across project managers, architects, and technical leads
• Drive continuous improvement and digital transformation initiatives across cloud, data, and modern delivery practices

What we're looking for:

• 15+ years of experience in program or delivery management, handling large-scale, complex technology projects
• Strong experience working with Singapore Government / Public Sector projects (recent experience preferred)
• Proven track record managing multiple projects across the full software delivery lifecycle (SDLC)
• Experience in Agile delivery (Scrum, SAFe) and large transformation programs
• Good understanding of digital, cloud, and data-driven transformation initiatives
• Familiarity with Singapore Government platforms and environments (e.g., GCC, GDC, SingPass)

Work with senior stakeholders on large-scale, meaningful initiatives and lead high-impact programs shaping Singapore’s public sector digital landscape.

Reach out to Naveen at naveen.vasudevan@tangspac.com for a confidential discussion

Responsibilities

· Identifying new business opportunities-with "Go to Market Strategies" and Solution Selling+Execution

· More market share and keys accounts; Wallet Share Growth for existing clients; Increase share of wallet within the strategic clients

· Responsible for the full spectrum of Staffing Business - Sales and Delivery

· Client management and escalation control by addressing client satisfaction issues promptly

· Team management; Managing and supervising the performance of team members and assisting them to achieve their targets and resolve issues; stable team and achievement driven

· Conducting in-depth data analyses using traditional and advanced methods

· Responsible for exploring and developing new businesses across verticals/geographies

· Interacting with Q-level, CMs, Directors etc. getting immediate opportunities and schedule meetings.

· Provide support to the top management with respect to strategic decision-making and advice on important organizational issues to improve the performance

· Provide support, guide and coach managers in performance management, training needs definition, identification and fostering of high-potentials, succession and career path planning and conduct local talent reviews

· Signing contracts and establishing operations independently with the Fortune 500 companies

· Measuring market risk like growing competition

· Sales and Delivery responsibility and execution along with Program Accountability for the business

· Sales, Delivery and overall operations efficiency

· Have to be instrumental in dealing with the clients and streamlining collection process

· Reaching business targets in terms of clients acquired and MSA signed

· Driving results and efficiency through existing and new client management

· Business Accounts and Delivery Management

· Retention of existing client and acquiring new businesses

Skills/ Qualifications

· At least 15 years experience in driving revenue and key account management, with experience in client and talent acquisition

· Extensive experience in General and IT Staffing recruitment; Experience in the recruitment of both business positions and back office positions

· Extensive experience in opening new markets and operations management including driving Client-Sat, compliance and good governance practices; Should have sales experience in IT industry/BFSI industry predominantly in Staffing business

· Must be involved planning and implementing best practices on sales, delivery, marketing, and business initiatives to support corporate objectives

· High level skills in MS office (Word, Excel, PowerPoint) and SharePoints and Drives

· Able to do the job independently; Should be Self-driven and motivated to achieve success

· Excellent leadership attributes, strong coordination skill with ability to influence seamlessly

· Excellent communication skills and the ability to effectively influence all levels of people in the organization.

· Ability to think critically and multitask with a sense of future prediction; Must have excellent communication and inter-personal skills

· Must plays a critical role in creating leadership, strategic client partnerships and profitability improvement

This is in partnership with the Employment andEmployability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to Quesscorp Singapore’sPDPA and e2i’s PDPA.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore(quesscorp.sg)

A leading international private bank is hiring an experienced risk professional to join its Singapore platform in a high-visibility second line role supporting wealth management and asset management activities. This is an excellent opportunity for someone who enjoys balancing governance, advisory, and business partnering within a sophisticated international environment.

Why Consider This Opportunity

• Join a respected international private banking platform.
• Broad mandate spanning suitability, governance, and operational risk.
• High exposure to senior management and front office stakeholders.
• Strong regional platform with long-term career progression potential.

Key Responsibilities

• Act as a trusted risk partner to front office, investment, and support functions across Singapore.
• Oversee suitability / conduct risk matters including client profiling, sales practices, surveillance, and related controls.
• Drive operational risk initiatives including incident management, RCSA, control testing, policy enhancements, and governance reporting.
• Monitor emerging risks, prepare management dashboards, and present findings to senior stakeholders.
• Support new business initiatives, process improvements, and regulatory change projects.
• Promote a strong risk culture through advisory support, challenge, and training across the business.

Requirements

• 12+ years of experience in Operational Risk, Business Risk, Controls, Compliance, or Conduct Risk within private banking / asset management.
• Strong understanding of wealth management products, suitability frameworks, and control environments.
• Experience engaging senior stakeholders and influencing business decisions.
• Confident communicator with strong analytical and problem-solving skills.
• Prior exposure to MAS regulatory environment is advantageous.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R22109164 | Valenzuela Alexandra Marie Tolentino