Total 4,479 it support executive job vacancies in Others category in Australia

JOB DESCRIPTION:-

• Assist IT Manager on troubleshoot hardware, software and network operating system.
• Provide orientation to new users of existing technologies.
• Assist IT Manager on control the computer system budgets and expenditure.
• Assist IT Manager on setup and support for CCTV system for admin department.
• Assist IT Manager to ensure all IT hardware are dismantled and secured prior to authorize disposal.
• Prepares technical reports by collecting, analysing, summarizing information and trends to identify potential issues or requirement for improvement or upgrade.
• Perform other related duties as required during working hours.

JOB REQUIREMENTS:-

• Sound understanding of computer systems (software/hardware), networks etc.
• Candidate must possess at least Advanced Diploma in information technology or equivalent.
• At least 1 year of working experience in the related field is required. 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Open culture
• Paid training and development

Job Description:

•  Manage and lead a team of warehouse associates to ensure the timely and efficient fulfillment of customer orders
• Manage daily warehousing duties
• Planning, coordinating and monitoring the receipt & transfer client goods.
• To plan proper layout and warehouse space planning using company warehouse management system.
• Monitor inventory levels and implement strategies to optimize inventory management
• Implement best practices and procedures to ensure safe and efficient warehouse operations
•  Maintain accurate records of inventory levels, warehouse activities, and employee performance
• Train and develop warehouse associates to improve their skills and performance
• Responding to and dealing with internal stake holder communication by email and telephone
•  Overseeing the planned maintenance & ensuring good utilization practices of material handling equipment, storage racks & other facilities provided.
• Ensure timely shipment and accuracy in inventory records

Requirements:

• Candidate must prossess at least a Diploma, Degree or equivalent.
• 2+ years of experience in warehouse management or a related field
• Fluent in English, Bahasa Malaysia
• Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
• Excellent written and verbal communication skills.
• Good problem solving skills, able to navigate unexpected situations or conditions.
• Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
• Demonstrated leadership skills in driving teamwork excellence, conflict resolution.
• Business-minded where applicable with entrepreneurship skill to ensure business success.
• Have strong knowledge of applicable system automation, business solution softwares.
• Strong leadership skills with the ability to motivate and manage a team
• Excellent organizational and time management skills
• Proficiency in inventory management systems and software
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Company trips
• Personal leave
• Open culture

Responsibility :

1) Assisting in maintenance of the company's Regulatory Affairs and applicable Jurisdiction Medical Device registration and registration maintenance.

2) Assisting in maintaining regulatory documents in good order.

3) Reviewing and updating external document master list, keeping up to date with changes in Regulatory Legislation and Guidelines.

4) Gathering and updating Regulatory Registration Master List periodically to reflect up to date product

status and regulatory information.

5) Preparing document for License and Regulatory Registration submissions and renewals on a timely

manner.

6) Collecting and coordinating information and preparing regulatory documentations for submission to

Regulatory Authorities or to commercial partners.

7) Collecting and coordinating information and preparing regulatory documentations for endorsement.

8) Contacting and arranging endorsement of regulatory documents with the Regulatory Agency.

9) Assisting in review the related product registration certificates and licenses obtained from the authority.

10) Assisting in identify incidents / issues which requires advisory notice / field safety notice / field safety corrective action.

11) Assisting in reporting and vigilance activities.

12) Distributing User Feedback Questionnaires to customers and following up in a timely manner.

13) Gathering and analysing User Feedback data and preparing User Feedback Analysis Report.

14) Assisting in the preparation for Regulatory Audit.

15) Participating in Internal Audits, Supplier / OM's periodic evaluation audit and External Audit.

16) Participating in Risk Management Team.

17) Performing other work related functions as assigned by superior.

Perks & Benefits

• Medical insurance
• Personal leave

Key Responsibilities :

• Supervise and manage all housekeeping staff including room attendants, laundry personnel, and supervisors
• Develop and implement cleaning schedules and procedures
• Conduct regular inspections of guest rooms and public areas
• Maintain inventory of cleaning supplies, linens, and uniforms
• Coordinate with front office and maintenance departments for smooth operations
• Handle guest complaints and requests related to housekeeping
• Recruit, train, and evaluate housekeeping staff
• Prepare and manage departmental budgets
• Ensure compliance with health, safety, and sanitation standards
• Oversee pest control and hygiene programs
• Maintain lost-and-found records and procedures

Skills & Qualifications :

• Strong leadership and organizational skills
• Excellent communication and interpersonal abilities
• Attention to detail and commitment to high standards
• Familiarity with housekeeping software and tools
• Ability to manage multiple tasks and resolve issues efficiently

Education & Experience

• Diploma or degree in Hotel Management or related field
• 8–10 years of experience in housekeeping, with at least 2–3 years in a managerial role
• Experience in luxury or large-scale hotel operations is a plus

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Open culture

About Company:

Our client deals with IT consultancy services, system integration and solutions.

Job Description:

- Responsible to system support and maintenance to ensure daily operations is smooth

- Other ad hoc duties as assigned by the company

Job Requirements:

- Minimum NITEC/Diploma in Electronics Engineering, IT, System Engineering or related qualification

- No experience candidates are welcomed to apply

- Good stamina to work from server room to room and from terminal to terminal

- Ability to work under cold environment in server room

- Good personality and teamwork spirit

Compensation:

- Work location: Changi Airport

- Working hour: 12 hours shift (9am to 9pm and 9pm to 9am, follow roster)

- Shift allowance

- Training provided

Key responsibilities and accountabilities:

• Desktop Support-L1 (Mandatory)
• As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
• Creations / termination of email accounts and system access rights for new employees and exiting employees
• Prepare, issuance and maintenance of IT hard wares for all employees according to job functions and requirements.
• Handle first-level incident / problem determination and resolution on a 24x7 basis and attend to Service incidents and queries within the agreed service levels.
• Timely escalation of incidents to higher levels when required.
• Log file monitoring for errors.
• Perform daily, weekly and monthly proactive housekeeping and monitoring activities as well as Vendor co-ordination,
• Perform basic Service Requests based on Standard Operating Procedures.
• Follow quality / security process defined for the engagement
• Any other ad-hoc duties or assignments / projects as assigned by the management

Requirements

• Demonstrated knowledge in the following OS: Windows 7/8/10 and Windows 2008/2012 server.
• Able to understand and manage Microsoft Access and Microsoft SQL databases
• Working technical knowledge of Microsoft Office
• Demonstrated knowledge of Visual Studio .NET (VB/C#) Education/experience
• University degree in Computer related field or 1-2 years IT support related experience
• CompTIA, Microsoft, or other recent technical certifications are a plus
• Strong written and oral English communication skill
• This role is primarily based in Tampines HQ office and will be required to support the 19 stores across Changi Airport 4 terminals and Changi Airport office as and when needed.

Benefits

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage

Key Responsibilities

Manage IT infrastructure such as network infrastructure, PC,applications, PABX, and telecommunication services.

Review IT systems and structure and provide IT recommendations,direction and strategy to enhance the Company’s IT systems efficiency to meetbusiness needs.

Develop/review IT policies and procedures.

Monitoring & managing software license to ensure regulationcompliance.

Participating in the design, development and implementation of MobileApp with appointed vendors.

Responsible for preparation, monitoring and tracking of IT Budget andDeliverables.

Manage and Lead IT vendors contract negotiation and perform procurementin accordance with the company’s policy.

Track and Lead vendors deliverables, service level and ensure optimalservice is achieved.

Requirements:

• Degree/Diploma in Computer Science or Engineering, Information Technology or equivalent
• At least 1 year proven experience in IT infrastructure and end-user management
• Strong technical knowledge in PBX, infrastructure technologies, data interface, system integration, virtualisation environment, VPN/firewall, cloud services, application administrative and maintenance functions
• Strong vendor management background
• Knowledge of IT service management standard and information security standard such as ISO 20000 and ISO 27001 is an advantage
• Strong communication skills and able to work effectively with people across different levels and different roles

The Senior IT Executive (Infrastructure) is responsible for supporting and maintaining the organisation’s IT infrastructure, including servers, virtualisation platforms, networking, backup environments, and cybersecurity controls.

The role ensures the reliability, security, and availability of IT systems that support both clinical and operational services across multiple nursing home sites. The position will also support infrastructure improvement initiatives and contribute to the organisation’s gradual adoption of cloud technologies.

Key Responsibilities

Infrastructure Operations

• Administer and maintain Windows Server environments, virtualisation platforms, and core infrastructure systems.

• Monitor system performance, availability, and capacity to ensure stable operations across all sites.

• Perform system administration tasks including patch management, updates, and preventive maintenance.

• Support infrastructure upgrades, technology refresh cycles, and capacity planning.

• Evaluate and recommend improvements to infrastructure systems, tools, and technologies.

Cloud & Infrastructure Modernisation

• Support infrastructure modernisation initiatives and evaluation of future cloud adoption for selected systems.

• Assist in planning and implementation of hybrid infrastructure solutions integrating on-premise systems with cloud platforms where applicable.

 Backup, Security & Monitoring

• Manage backup operations and support disaster recovery planning and testing.

• Investigate and resolve infrastructure alerts and incidents.

• Support implementation of cybersecurity controls including system patching and vulnerability remediation.

Projects & Governance

• Participate in infrastructure improvement initiatives and technology refresh projects.

• Maintain infrastructure documentation and ensure compliance with organisational IT policies and governance practices.

• Support IT initiatives aligned with the organisation’s digital transformation roadmap.
  

  Requirements

  Education

  • Diploma or Degree in Information Technology, Computer Science, or related discipline.

  Experience

  • 3–5 years of experience in IT infrastructure or system administration roles.

  • Candidates should have hands-on experience supporting enterprise IT infrastructure environments including servers, virtualisation platforms, and backup systems.

  Technical Skills

  • Windows Server administration

  • Active Directory and identity management

  • Virtualisation platforms (VMware / Hyper-V)

  • Backup and disaster recovery solutions

  • Infrastructure monitoring tools

  • Networking fundamentals (LAN/WAN)

  Preferred Skills

  • Experience with Microsoft Azure or other cloud platforms, including exposure to cloud migration or implementation projects.

  • Understanding of hybrid infrastructure concepts and cloud security practices.

  • Exposure to cybersecurity practices or infrastructure security controls.

  • Experience working in healthcare or regulated environments will be an advantage.

  Key Competencies

  • Strong problem-solving and analytical thinking

  • High level of accountability and ownership

  • Attention to detail and operational discipline

  • Ability to collaborate and communicate effectively with cross-functional teams

  • Adaptability to evolving infrastructure technologies

  
  

The Graduate Industry Traineeships (GRIT) Programme is an initiative by Workforce Singapore (WSG) that offers fresh graduates with traineeship opportunities for a period of 6 months across various sectors. 

The programme aims to support fresh graduates, with no prior working experience, from Universities, Polytechnics, Institutes of Technical Education (ITE) and other Educational Institutions (e.g. private universities and overseas institutions), amid uncertainties in the economy. It supports structured traineeships for trainees to gain hands-on industry-relevant experience and skills, preparing them for successful transition into full-time employment.

All trainees must fulfil the following criteria:  

• Graduated in 2024, 2025 or 2026 from Universities, Polytechnics, Institutes of Technical Education (ITE), or other Educational Institutions (e.g. private universities and overseas institutions); or
• Graduated earlier from above institutions and completed National Service in 2024, 2025 or 2026
• Applicants must have no prior working experience and must be prepared to commit to a full-time traineeship

As a Digital IT Executive, you'll work with the Ecommerce team and partners to support our online platforms. Key tasks include organizing documentation, managing security certificates, and resolving issues —mainly for Salesforce Commerce Cloud (SFCC) and the Singapore Staff Portal. Your role helps keep our platforms secure, efficient, and user-friendly.

KEY RESPONSIBILITIES

• Work with vendors and Infra/Network teams to implement and renew SSL certificates, ensuring secure connections and proper domain routing.

• Track and monitor issues in collaboration with vendors and internal teams.

• Research Jira integration with ServiceNow and other tools to enhance workflows and data sync.

• Document website configurations, updates, and issues for ongoing maintenance.

• Support user queries on the Singapore Staff Portal.

• Assist with technology research and recommendations for ad hoc projects.

• Maintain Azure data pipelines.

• Support ETL processes with the Data team.

• Aid finance report generation during month-end.

• Assist with data integration across applications (e.g., POS, BI, ERP).

• Collaborate with cross-functional teams to gather requirements and provide data insights.

REQUIREMENTS

Work well with others, respect different views, and help build a strong team. Pay close attention to detail to ensure accuracy. The following technical skills are useful:

• Familiar with Jira or ServiceNow interfaces, issue management, boards, and workflows.

• Able to create reports and dashboards on project and team progress.

• Proficient in Python and SQL.

• Understand SSL certificate lifecycle basics.

• Basic knowledge of cloud platforms (AWS, Azure, etc.).

Job Description

Technical Support & Training

Serve as the primary point of contact for resolving hardware, software, and network issues.
Deliver timely troubleshooting and provide end-user training on new systems and applications.

IT Infrastructure, System & Network Management

Install, configure, and maintain servers, networks, and IT systems (on-premise and/or cloud).
Manage and monitor network infrastructure (routers, switches, firewalls) to ensure peak performance.
Execute regular system maintenance, including updates, security patches, and data backups to guarantee business continuity.
Ensure disaster recovery and business continuity plans are in place and tested.
Ensure network security policies and compliance standards are upheld

Software & Cybersecurity Compliance Management

Oversee the installation, configuration, and deployment of software solutions.
Maintain strict adherence to software licensing agreements and internal security protocols.
Implement and enforce IT security policies, procedures, and controls.
Monitor systems for vulnerabilities, threats, and unauthorised access.
Conduct regular security audits and risk assessments.
Ensure compliance with relevant regulations and standards.

Project Collaboration

Actively participate in IT migrations and system upgrades.
Liaise with various departments to translate business requirements into technical solutions while documenting project progress for management.
Evaluate and recommend new technologies to improve efficiency and scalability.

Automation, Programming & Process Optimisation

Analyse existing business and IT processes to identify opportunities for automation and efficiency improvements.
Create and maintain advanced Excel solutions, including macros (VBA), dashboards, and data processing tools to streamline reporting and workflows.
Develop scripts and tools using languages such as PowerShell, Python, or Bash to automate system administration and operational tasks.
Collaborate with a cross-functional team to digitise manual processes and improve productivity.

Lifecycle Asset Management

Manage the full lifecycle of IT assets, from procurement and inventory tracking to the secure disposal of obsolete hardware.

Experience in ESG / sustainability management, monitoring & reporting would be an added advantage.

Requirement: 

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• 5-8 years of relevant experience in IT support, infrastructure, or automation roles.
• Comprehensive technical expertise across hardware, software, operating systems (Windows/Mac), and network administration/security. 
• Experience with cloud platforms (e.g., AWS, Azure, or Google Cloud).
• Strong knowledge of networking concepts (TCP/IP, VLANs, VPNs, firewalls).
• Advanced proficiency in Microsoft Excel, including VBA/macros, data modelling, and reporting automation.

• Excellent problem-solving, communication, and organisational skills. 

• Ability to work independently and manage multiple tasks with attention to detail. 

• Knowledge of SAP & Experience in ESG / sustainability management, monitoring & reporting would be an added advantage.

Job Description & Requirements

We are looking for an IT intern who can commit to at least 3 months. This internship offers a valuable opportunity to gain hands-on experience in IT support and infrastructure, working alongside experienced professionals in a collaborative environment.

Responsibilities

• Assist in installing, configuring, and troubleshooting hardware and software, including operating systems and applications
• Observe and support Microsoft 365 administration tasks (Intune, Entra ID, SharePoint, Exchange, Defender)
• Provide Level 1 support: log, diagnose, and resolve basic IT issues for local and remote users
• Update and maintain help-desk tickets and documentation
• Regularly update asset inventory lists
• Collaborate on IT projects, coordinating with vendors under supervision
• Ad hoc assignments from the IT Manager

Learning Opportunities

• Hands-on experience with industry-leading tools and platforms
• Exposure to Microsoft 365 suite and cloud SaaS environments
• Practical understanding of network architecture and security fundamentals
• Mentorship from experienced IT professionals
• Development of problem-solving, documentation, and communication skills

Requirements

• Currently pursuing a Diploma / Bachelor’s degree in computer science, Information Technology, or a related field
• Able to commit for at least 3 months (5 days per week), starting in June 2026
• Basic familiarity with Windows operating systems and networking conceptsation Technology, or a related field
• Basic familiarity with Windows operating systems and networking concepts
• Eagerness to learn Microsoft 365 and cloud-based server administration
• Proactive and attentive to detail
• Good communication skills and ability to work both independently and in a team

About Us

We are a fast-growing catering company looking for a responsible, system-driven individual to handle both Catering Software System & Operations.

Key Responsibilities

1. Catering System

·        Management of daily catering system operations

·        Liaise with the Vendor & Follow up on next Module.

·        Ensure all orders, quotations, and records are accurate

·        Monitor workflow and flag issues early proper tracking and documentation (B&W)

2. Sales Execution

·        Handle customer enquiries (WhatsApp / Email /Calls)

·        Prepare and send quotations

·        Follow up and close sales

·        Ensure all enquiries are properly tracked

·        Maintain fast response time

Requirements

·        Experience in Sales / Admin / Operations preferred; No experience are welcomed to apply

·        Strong sense of responsibility and ownership

·        Fast, organised, and detail-oriented

·        Able to work in a structured SOP & KPI environment

·        Good communication skills

·        Bachelor’s Degree or higher holders preferred

Benefits

·        Performance-based growth Bonus

·        Exposure to full sales & operations system

·        Opportunity to take on leadership role

How to Apply:

1.      Email to novie@eatzgroup.com

2.      Whatsapp your CV to 98579292

About the Role

We are seeking a capable IT professional to take charge of day-to-day IT operations and staff support, while also working across IT governance, policy, and digital and AI initiatives.

This contract role is suited for someone with several years of IT experience, who is comfortable being hands-on while taking on a broader role in strengthening how IT is managed, governed, and improved across the organisation. You will work alongside our outsourced IT service provider in a lean, fast-moving organisation, with opportunities to develop and strengthen these areas over time.

Job Duties & Responsibilities

1. IT Operations & End-User Support

• Provide day-to-day IT support to staff, including AV setup for meetings, events and board meetings. Oversee onboarding and offboarding of IT accounts and equipment, and manage the IT asset inventory, including phased replacement of ageing devices.

2. Vendor & Project Management

• Manage the outsourced IT service provider and hold them to agreed service standards, and coordinate contract renewals. Manage IT projects through to delivery. Oversee the security of IT infrastructure and coordinate responses to IT security incidents. Routine and overflow technical support is delivered through the service provider, with this role providing oversight and escalation.

3. IT Governance & Policy

• Maintain Business China's IT governance framework and IT policies. Manage data protection and retention practices in line with Personal Protection Data Act (PDPA), and support internal and external IT-related audits. Develop and improve IT processes and policies as the organisation's needs evolve.

4. Digital & AI Enablement

• Identify opportunities to improve productivity through better use of digital tools, including AI. Lead small-scale pilots, including AI use cases, and help ready the organisation's systems and data for new tools. Support staff in adopting these tools in their work.

5. Business Partnering

• Engage departments to understand their needs and translate these into practical IT solutions. Serve as the in-house point of contact between staff and the outsourced service provider(s).

Qualifications and Requirements

1. Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field. However, this is not a must.

2. Minimally 3 –5 years of experience in similar roles

3. Strong grasp of IT security frameworks, infrastructure components, and data protection regulations. Familiarity with Personal Protection Data Act (PDPA) is advantageous, but not a must.

4. Experience working with outsourced IT vendors and managing IT service contracts

5. Proficiency in Microsoft 365, including administration and productivity tools

6. Comfort exploring and applying new digital and AI tools in a workplace setting

7. Knowledge of IT asset management and inventory tracking

8. Excellent troubleshooting abilities and AV setup skills

9. Independent, takes initiative, and effective communication skills

10. Singapore Citizens and PRs are strongly encouraged to apply.

About the Role

We are looking for a motivated and technology-driven IoT Intern to support the development, testing, installation, and maintenance of smart home and home automation solutions. The intern will gain hands-on experience in Internet of Things (IoT) technologies, smart devices, automation systems, networking, and software integration within a real-world environment.

This internship is ideal for students pursuing studies in Computer Engineering, Electronics Engineering, Information Technology, Mechatronics, or related disciplines.

Key Responsibilities

IoT Device Configuration & Testing

• Assist in configuring and testing smart home devices such as:Smart lighting systemsSmart switches and socketsSmart sensors (motion, temperature, humidity, door/window)Smart cameras and security systemsSmart locks and access control systems
• Perform functionality testing and troubleshooting of IoT devices.
• Document testing results and report issues to supervisors.

Home Automation System Support

• Assist in setting up and integrating home automation platforms.
• Support device pairing and connectivity using Wi-Fi, Zigbee, Z-Wave, Bluetooth, and other communication protocols.
• Help monitor and maintain automation systems.
• Assist in implementing automation scenarios and routines.

Software & Application Support

• Test mobile applications and web dashboards used for smart home management.
• Assist in debugging connectivity and software-related issues.
• Support firmware updates and software upgrades for IoT devices.
• Help create user guides and technical documentation.

Installation & Technical Support

• Assist engineers during on-site installations and commissioning.
• Support cable management and device setup.
• Participate in system inspections and preventive maintenance.
• Help resolve customer technical issues under supervision.

Data Monitoring & Analytics

• Assist in collecting and analysing sensor data.
• Monitor device performance and network connectivity.
• Prepare reports on system performance and operational efficiency.

Research & Development

• Research emerging smart home technologies and IoT trends.
• Evaluate new IoT products and automation solutions.
• Assist in prototype development and proof-of-concept projects.

Learning Opportunities

The intern will gain exposure to:

• Internet of Things (IoT) Architecture
• Smart Home Technologies
• Home Automation Platforms
• Sensor Integration
• Wireless Communication Protocols
• Cloud-Based IoT Systems
• Mobile Application Integration
• Network Configuration
• Technical Troubleshooting
• Project Documentation
• Customer Support & Field Operations

Requirements

Education

• Currently pursuing a Diploma or Degree in:Computer EngineeringElectronics EngineeringElectrical EngineeringInformation TechnologyMechatronicsComputer ScienceRelated disciplines

Technical Skills

Basic knowledge of:

• Networking concepts (Wi-Fi, IP addressing, routers)
• IoT devices and smart home technologies
• Electronics and sensors
• Arduino, Raspberry Pi, or microcontrollers
• Programming languages such as:PythonC/C++JavaScript (advantageous)

Soft Skills

• Strong willingness to learn
• Good analytical and problem-solving skills
• Attention to detail
• Good communication and teamwork skills
• Ability to follow technical instructions
• Positive attitude and initiative

Responsible for leading and governing the end-to-end lifecycle management of IT assets, ensuring assets are effectively planned, acquired, deployed, maintained, optimized, and retired in a compliant and cost-effective manner. This includes accurate asset tracking, inventory control, software license management, and lifecycle monitoring to maximize value, reduce risk, and support business objectives.

Roles and Responsibilities

IT Asset Lifecycle Management

• Own and manage the full lifecycle of IT assets (hardware and software), including planning, procurement, deployment, usage, maintenance, optimization, refresh, and disposal

• Define and enforce lifecycle standards for end‑user devices, servers, network equipment, and software assets

• Monitor asset health, usage, warranty, support status, and refresh cycles to support proactive decision‑making

• Lead annual tech refresh programs, asset retirement, and secure hardware disposal in line with policy and regulatory requirements

IT Asset Management (ITAM / HAM / SAM)

• Act as an experienced practitioner across ITAM, HAM, and SAM, covering processes, tools, data, governance, and compliance

• Maintain a single, accurate IT asset repository/CMDB with strong data quality controls

• Perform hardware and software license compliance assessments, identifying risks, gaps, and optimization opportunities

• Manage compliance with software licensing agreements and support internal and external audits

• Oversee software license renewals, consumption tracking, and cost optimization initiatives

Process, Governance & Reporting

• Design and document ITAM policies, standards, procedures, and lifecycle workflows

• Define ITAM governance structures, KPIs, and dashboards to track asset lifecycle, compliance, and cost efficiency

• Prepare and maintain reports covering asset inventory, lifecycle status, license compliance, and financial exposure

Tools & Automation

• Work closely with platform and tools teams (e.g. ServiceNow) to configure and enhance ITAM/SAM/HAM processes, controls, and dashboards

• Drive automation opportunities for asset discovery, lifecycle tracking, reconciliation, and reporting using tools such as Power Automate, Automation Anywhere

• Ensure integration of ITAM tools with endpoint, identity, and infrastructure platforms

Advisory & Stakeholder Engagement

• Provide trusted advisory to IT and business stakeholders on how IT asset lifecycle management can improve operational performance, reduce risk, and optimize costs

• Support ITSM processes by providing day‑to‑day ITAM‑related operational support and administrative activities

• Lead and coordinate asset inventory checks and support asset audits when required

Minimum Requirements

Education & Experience

• Degree in Computer Science or related discipline

• Minimum 3 years’ hands‑on experience as an ITAM/HAM/SAM practitioner

• Demonstrated experience managing IT asset lifecycle processes, including refresh and disposal programs

Technical & Tooling Skills

• Strong knowledge of ITAM/SAM tools such as ServiceNow, Flexera, or equivalent platforms

• Hands‑on experience with Microsoft technologies: Active Directory, SCCM, Intune, Azure, O365, GPO, macOS, Citrix, and networking fundamentals

• Sound operational experience with Microsoft 365 platforms, including SharePoint and Power Automate, and third‑party integrations

• Experience with automation tools (e.g. Automation Anywhere, Power Automate) is an advantage

Competencies

• Strong analytical, problem‑solving, and troubleshooting skills

• Ability to assess current state, define target state, and develop practical roadmaps for ITAM maturity

• Positive, team‑centric mindset with strong stakeholder engagement skills

• Self‑motivated, able to work independently, and committed to continuous improvement