Total 808 Manager executive assistant job vacancies in Others category in Australia

The Opportunity

An exciting opportunity has arisen for an experienced Executive Assistant to join a leading multinational organisation supporting a team of Regional Directors across the Growth & Emerging Markets (GEM) and Southeast Asia (SEA) region.

This role is ideal for a highly organised, proactive, and commercially savvy Executive Assistant who thrives in a fast-paced international environment. You will play a pivotal role in supporting senior leadership, managing complex schedules across multiple time zones, coordinating regional initiatives, and driving administrative excellence across the business.

About the Company

Our client is a globally recognised organisation with a strong presence across international markets. With a collaborative and high-performing culture, the business is committed to innovation, operational excellence, and developing exceptional talent across the region.

Key Responsibilities

Executive & Calendar Management

• Manage complex calendars and schedules for multiple Regional Directors across the GEM and SEA region.
• Coordinate meetings across various time zones while proactively resolving scheduling conflicts.
• Organise virtual and face-to-face meetings, including venue arrangements, meeting logistics, and technology support.
• Manage executive correspondence and support day-to-day administrative requirements.

Travel & Expense Management

• Coordinate domestic and international travel arrangements, including flights, accommodation, visas, and itineraries.
• Monitor travel budgets, expense submissions, and purchase orders.
• Ensure travel plans comply with internal policies while optimising schedules and productivity.

Meeting, Event & Project Coordination

• Support regional leadership meetings, conferences, workshops, and team events.
• Coordinate meeting agendas, presentation materials, minutes, and follow-up actions.
• Track project timelines, action items, and key deliverables to ensure smooth execution.
• Partner with internal stakeholders and external vendors to deliver successful leadership events and initiatives.

Stakeholder Management

• Act as a trusted liaison between Regional Directors and key internal and external stakeholders.
• Maintain a high level of professionalism and confidentiality when handling sensitive business information.
• Support cross-functional projects and special initiatives across the region.

Process Improvement

• Identify opportunities to improve administrative processes and operational efficiency.
• Support continuous improvement initiatives to enhance ways of working across leadership teams.
• Research, evaluate, and manage external vendors to support business activities and events.

Requirements

• Minimum 6–8 years of experience as an Executive Assistant supporting senior leadership teams, ideally within a multinational or regional environment.
• Proven experience managing complex calendars, international travel arrangements, and executive-level stakeholder interactions.
• Strong organisational skills with the ability to prioritise multiple tasks and manage competing deadlines effectively.
• Excellent verbal and written communication skills with strong attention to detail.
• High level of professionalism, discretion, and ability to handle confidential information.
• Proficient in Microsoft Office Suite, including Outlook, PowerPoint, Word, and Excel.
• Self-motivated, resourceful, and capable of working both independently and collaboratively.
• Bachelor's Degree or equivalent professional experience preferred.

What's on Offer

• Opportunity to support senior regional leaders within a highly respected multinational organisation.
• Exposure to international stakeholders and regional business operations.
• Collaborative and dynamic work environment.
• Attractive remuneration and benefits package.
• Career development opportunities within a global organisation.

Apply Now

If you are a highly organised Executive Assistant looking for an opportunity to support regional leadership teams within a dynamic multinational environment, we would love to hear from you.

Please submit your application in strict confidence.

JC
Reg. No. R23116145
BeathChapman Pte Ltd
Licence no. 16S8112

Only shortlisted candidates will be contacted.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Senior-ExecutiveAssistant-Manager-%28Study-Monitor%29/31477-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for an experienced clinical monitor to perform the study monitroing in ADVANcing Clinical Evidence in Infectious Diseases Network (ADVANCE ID). ADVANCE ID is jointly funded by the Wellcome Trust and Singapore institutions including the Saw Swee Hock School of Public Health and Yong Loo Lin School of Medicine, National University of Singapore. The vision of the Network is to improve public health by developing the clinical evidence base for the prevention and treatment of drug-resistant infections. Its mission is to build and sustain a strategic clinical research network focussed on most efficiently delivering locally relevant interventions for drug-resistant infections.

The Network aims to improve and strengthen clinical research capabilities in the region by acting as a platform to develop good principles and practices. It will stabilise capacity and capabilities to mitigate inefficiencies in trial start-up phase and loss of skillset following study closure, as in typical trial setup. The Network will continuously develop its capabilities, quality and efficiency by learning from and collaborating with other clinical trial networks.

In the long term, the Network aims to support broader infectious disease studies by expanding geographically beyond its original starting point in South East Asia and collaborating with other networks around the world. It will function as an active network that involves patients in platform trials, allowing for rapid clinical research response in the event of an emerging infectious disease or pandemic threat.
The monitor should be able to supervise study sites and activities to ensure adherence to appropriate study protocols and applicable regulatory requirementterms of the study.

Duties & Responsibilities
• Conduct qualification visits (QV), site initiation visits (SIV), monitoring visits (MV) and termination visits (TV) at assigned clinical sites and generate visit reports.
• Monitor the progress of clinical study sites participating in a clinical study, and to assure the protocol is followed and data is reported accurately.
• Evaluate the quality and integrity of the reported data, site efficacy and investigational product (IP) management.
• Review the performance of the trial at designated sites, ensure the rights and well-being of human subjects are safeguarded and are in accordance with protocol.
• Develop patient recruitment strategies in conjunction with the clinical site to meet enrolment timelines, while also ensuring compliance with the approved standard operating procedures (SOPs), protocol/amendment(s), GCP, and the applicable regulatory requirement(s).
• Assure that adverse events are correctly documented and reported.
• Ensure proper transmission of clinical case data to the data management centers, review case reports questions and problems and clarify or obtain alterations to data as appropriate.

Qualifications

• Site Management or equivalent experience in clinical research, with understanding of clinical trials methodology and terminology.
• Ability to perform all clinical monitoring activities independently.
• Strong interpersonal, written, and verbal communication skills within a matrixed team.
• Experience working in a self-driven capacity, with a sense of urgency and limited oversight.
• Good time management and ability to manage multiple tasks, evaluate a variety of unpredictable scenarios and achieve project timelines while being able to apply your understanding of study protocol(s).
• Strong computer skills, including but not limited to the knowledge of an electronic data capture systems (EDC), Electronic Trial Master File (eTMF), Clinical Trial Management System (CTMS), and MS-Office products such as Excel and Word.
• BSc or MSc in relevant field. A lower educational credential may be considered if candidate has ample monitoring experience.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Group Accounts Executive/Manager and invite industry professionals to join us in our mission.

The Role:

Report directly to the President and play a key role in providing strategic financial planning, ensuring accurate and timely financial reporting and driving initiatives to improve cost efficiency and operational performance.

Key Responsibilities:

●       Manage day-to-day operations, including accounts payable & receivable, payroll, and financial reporting.

●       Develop and monitor annual budgets in alignment with the institution's strategic goals.

●       Prepare monthly, quarterly, and annual financial statements, ensuring accuracy and timely reporting to management.

●       Conduct financial analysis to support the planning of future academic programs and initiatives.

●       Implement and monitor financial policies, procedures, and internal controls.

●       Collaborate with heads of departments to forecast and optimise resources.

●       Ensure compliance with financial regulations, statutory requirements, and reporting standards.

●       Manage cash flow and optimise financial operations to support the institution's growth.

●       Review monthly payroll and perform bank submissions for staff and adjunct lecturers.

●       Oversee and manage all tax-related matters, including GST reporting and filing, corporate tax compliance, and liaison with external tax advisors and regulatory authorities.

●       Ensure timely submission of all statutory filings and regulatory requirements, including annual returns, surveys, and other compliance obligations with relevant government agencies.

●       Coordinate and support internal and external audits, ensuring compliance with audit requirements and recommendations.

●       Monitor changes in accounting standards, tax regulations, and statutory requirements, and implement necessary updates to ensure ongoing compliance.

●       Any other duties as assigned.

Requirements:

●      Bachelor or Master's degree in Finance, Accounting or related field.

●      Professional certifications such as CPA(Certified Public Accountant) or CA (Chartered Accountant).

●      3-5 years of progressive financial management experience, within an international private education setting.

●      Comprehensive knowledge of Singapore's financial regulations and accounting standards.

●      Strong business acumen, financial analysis, forecasting and budgeting skills.

●      Good communication skills and the ability to work collaboratively across teams.

●      Proficiency in Microsoft Excel is a must.

●      Proficiency in Xero/Quickbook online would be an advantage.

Job Description & Requirements

Job Description

• Provide bilingual (English–Chinese) support to the General Manager, including on-site interpretation and translation of business documents.
• Assist with daily administrative matters, calendar management, meeting arrangements, and travel planning.
• Provide driving support to the General Manager when required, ensuring journeys are safe, punctual, and kept strictly confidential.
• Coordinate communication and liaison across internal departments, external partners, and government agencies.

Requirements

• Strong communication skills in both English and Chinese, with the ability to liaise with Chinese-speaking counterparts and provide interpretation and translation support when required.
• Willing to learn and able to adapt, including picking up industry-related terminology (mining, construction, engineering, etc.).
• Holder of a valid Singapore Class 3 driving licence with a good driving record.
• Good time-management and trip-planning skills.
• Able to work in a fast-paced and physically demanding environment, including at construction and mining project sites.
• A strong sense of responsibility, professional integrity, and strict confidentiality.
• Able to accommodate flexible or irregular working hours when required.
• Willing to travel locally and overseas, including to construction and mining project sites.

总经理助理

职位描述与任职要求

职位描述

• 为总经理提供中英文双语支持，包括现场口译及商务文件笔译。
• 协助处理日常行政事务、日程管理、会议安排及差旅规划。
• 在需要时为总经理提供驾驶支持，确保行程安全、准时并严格保密。
• 协调公司内部部门、外部合作伙伴及政府单位的沟通与对接。

任职要求

• 具备良好的中英文沟通能力，并能在需要时与中文使用者对接及提供口译与笔译支持。
• 愿意学习并具备适应能力，包括掌握行业相关术语（矿业、建筑、工程等）。
• 持有新加坡 3 号驾照（Class 3），驾驶记录良好。
• 具备良好的时间管理和行程规划能力。
• 能适应快节奏及具有一定体力要求的工作环境，包括建筑和矿业项目现场。
• 具备责任心、职业操守及严格的保密意识。
• 能在需要时配合灵活或不定时工作时间。
• 愿意配合国内外出差，包括前往建筑及矿业项目现场。

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

- Any other duties/tasks as requested by management.

Key Requirements

• At least 5 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team
• Any other duties/tasks as requested by management

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Company Overview

Chinatown Wellness Clinic is a family medicine practice in Singapore providing healthcare for all generations, from the elderly to the young. Visit www.chinatownclinic.com.sg for more information.

Job Summary

Join Chinatown Wellness Clinic as a full-time Assistant Clinic Manager supporting GP clinic operations and patient care within a collaborative medical team.

Responsibilities

• Manage daily GP clinic operations to ensure smooth and efficient service delivery
• Operate and maintain Clinic Management Systems to support clinical and administrative workflows
• Coordinate and implement government healthcare schemes such as CHAS, Healthier SG, and Medisave to facilitate patient access to subsidies
• Provide compassionate support and care coordination to patients, enhancing their clinic experience
• Communicate effectively in English and Mandarin to liaise with patients

Preferred competencies and qualifications

• Diploma with interest in Health

Other Information

Benefits and Working Hours

• Office hours: Monday to Friday, 8:30am to 5:30pm; Saturday mornings, 9:00am to 1:30pm
• Closed on Sundays and public holidays

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Job Summary

We are a GP clinic seeking a Deputy Clinic Manager to lead operational excellence, staff supervision, and business development across multiple locations, ensuring high-quality patient care and efficient clinic management.

Responsibilities

• Lead daily clinic operations to maintain seamless service delivery and patient satisfaction
• Execute core clinic assistant duties including patient registration, medication dispensing, payment collection, claims submission, and clinical procedure support to ensure operational efficiency
• Manage patient feedback and resolve complaints related to operational and medical services to enhance patient experience
• Oversee insurance and government scheme claims processing, ensuring timely follow-up on rejected or returned claims to optimize reimbursement
• Monitor and follow up on outstanding payments to maintain financial accuracy and cash flow
• Develop and implement online and offline marketing strategies aligned with company policies to drive business growth
• Supervise clinic staff adherence to company policies and procedures, providing actionable feedback to management on operational issues
• Coordinate staff training and proficiency development, including clinical skills enhancement and participation in relevant courses, to uphold professional standards
• Model and enforce service and care standards among clinic staff and doctors through effective leadership
• Manage formal responses to audit requests in collaboration with the Medical Director to ensure compliance
• Execute ad-hoc projects assigned by management to support clinic objectives
• Travel between Yishun and Boon Keng / Bendemeer clinic locations as required
• Work shifts including weekends to support clinic operational needs

GENERAL DESCRIPTION

The Assistant Relationship Manager (ARM) supports one or more Relationship Manager(s) (RM) / Group Head(s) (GH) in daily operations, administration and client management. The ARM interacts with internal and external stakeholders, provides clients with relevant information and supports the RM in implementing customised solutions. Furthermore, the ARM acts as role model in bringing the best service quality to the RMs/GH in a fast, professional and friendly manner, and thus helping the team to manage, develop and grow its client base. They channel client feedback to the relevant individuals/departments within the Bank to foster continuous improvement and fast adaptation of processes.

KEY FEATURES OF THE POSITION

CLIENT ADMINISTRATION AND MANAGEMENT

· Supports RMs/GH in client interaction and all related tasks (systems, processes, files, documents etc.) with high-quality, precision and timely responsiveness

· Customizes client requests (reporting, statistics, mailings etc.)

· Manages the RM/GH’s calendar, prepares client meetings, organizes business trips, completes the post processing of client calls, client meetings or business trips for RMs/GH

· Compiles presentations, supports in drafting investment proposals and in marketing activities if needed (client reception, meetings, business trips, events etc.)

· Ensures coverage in case of own absences

BUSINESS MANAGEMENT

· Regularly collects and exchanges relevant information necessary for the job

· Conducts reviews, plans, and always documents his/her work

· Supports RM/GH in implementation of projects and initiatives, in close alignment with the Team Business Manager

· Provides professional input proposals for improvements based on experience, incident occurrence or observation

· Manages the expense claim process for RMs/GH

RISK MANAGEMENT AND CONTROLS

· Actively helps managing risk (support first line of defense), i.e. in client documentation, by raising concerns, following up on issues and by escalating when in doubt

· Ensures adherence to local regulations and compliance with internal policies and standards (e.g. new account openings, payment instructions, reviewing client phone calls or signing off at own level of competence etc.)in collaboration with the respective RMs, GH and Team Business Manager

· Ensures timely clearance of pending items and escalated deficiencies

· Ensures appropriate ethical and compliant behaviour in his/her area of responsibility

· Ensures correct, meaningful and understandable documentation of client interaction/client orders in the corresponding tool (e.g. CRM, DiAS)

REGULATORY RESPONSIBILITIES

· Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

PERSONAL AND SOCIAL SKILLS

· A natural team player

· Ability to relate to colleagues from diverse backgrounds

· Open, approachable and displays genuine interest in people and in improving processes

· Always communicates in a competent and professional manner

· Highly service oriented and passionate about client servicing

· Systematic, precise and diligent working style and the ability to perform under pressure

· Personal integrity and ethical behaviour

PROFESSIONAL AND TECHNICAL SKILLS

· Appropriate understanding of relevant products and services in Private Banking

· Basic knowledge of global financial markets and current developments in the industry

· Sound affinity with the geographic market(s) covered, i.e. familiar with the legal and regulatory environment as well as cultural awareness

REGULATORY

· Representative under MAS SFA and/or FAA

Job Responsibilities

• Drive and ensure compliance with legislation & Health & Safety practices and procedures in accordance with the site requirements and company’s values.

• Attend to Client & Service Partners meetings.

• Ensure SLA Delivery

• Control of client’s procedures, and drive operational efficiency and effectiveness

• Review plant and system performance and alert client on areas of concern

• Establish buildings inspections and regular site audits to ensure compliance to contract

• Management of suppliers in the delivery of subcontracted services

• People management of the engineering technicians, engineers and managers at site

• Management of local site facilities maintenance budget and ensure company's profitability

• Conform to internal reporting procedures for timesheets, expenses and other processes as required

• Familiar with Profit and Loss will be advantageous

• Undertake strategic teams' development and progression plan to achieve higher competency and service delivery

• Undertake responsibility during incident and emergency incidents of building(s) assigned or on rotating assignment of Duty Manager

• Undertake responsibility & management to the team’s alignment with the overall client’s expectations and contractual requirements, including achieving KPIs and support the operations in general maintenance and customer support.

• Undertake responsibility & management to the team’s coordination and/or fix-it tasks within the framework of the allocated resources

• Undertake responsibility & management to the team’s resources available to meet daily operational requirements

• Undertake responsibility & management to the team’s identification of competency gaps in the team members and to train staffs accordingly.

• Undertake responsibility & management to the team’s organisational and operational requirements in all maintenance works, operations, fault reporting, QEHS, fire safety management, crisis management and ad-hoc issues.

• Manage and foster positive working relationship with key stakeholders in the customer organisation.

• Undertake any other responsibility or attend to any duties as assigned by Facilities Manager.

Job Requirements

• Degree in Mechanical, Electrical Engineering or Facilities Management discipline with minimum 5 years’ experience in facilities maintenance, including 2 years in healthcare.

• Hold a detailed understanding of building procedures and infrastructure

• Proven experience of having a flexible approach and the ability to work under pressure

• A working appreciation of contracts and contract management

• Track record of leading, motivating and developing teams

• Flexible in working hours to meet the needs of the business

• Understanding of related trades in ACMV, Mechanical, Electrical, Building and BASCO/FRC

• Basic knowledge of space planning and utilisation would be good to have

• Good stakeholder management and able to engage with Senior Management confidently

• Able to commit to 5.5 days work week with possibility of staggered rest days implemented due to operational requirements

• Able to adapt in working in a hospital setting and adhering to hospital PPE requirements.

• Able to attend in the event whereby the breakdown requires after office hours and/or weekends.

• Possess certification of Fire Safety Manager (SCDF) will be advantageous

Skills

• Ability to take initiative and effectively operate with general direction.

• Excellent written and verbal communication skills.

• Strong organisational and analytical skills.

• Independent, able to work with minimum supervision and have a good understanding of critical workflow

• Pro-active, ability to prioritize work and achieve desired result

• Ability to provide efficient, timely, reliable and courteous service to customers.

• Ability to respond effectively to sensitive issues.

• Ability to solve problems involving several options in situations.

• Advanced analytical and quantitative skills.

• Good presentation and inter-personal skills to communicate effectively to staff of various nationalities.

• Possess strong leadership & management skills.

Job Summary

The Assistant Restaurant Manager supports the Restaurant Manager in overseeing the daily operations of the All-Day Dining restaurant, In-Room Dining, Bar, and Nursing Home foodservice operations, including IDDSI-compliant meal services.

This role focuses on operational execution, team supervision, compliance with food safety and healthcare standards, and delivering consistent, high-quality dining experiences across all service areas.

Key Responsibilities

Operations & Service Execution

• Assist in managing the daily operations of All-Day Dining, In-Room Dining, Bar, and Nursing Home foodservice.
• Supervise service teams during shifts to ensure smooth operations and adherence to service standards.
• Coordinate with kitchen and support teams to ensure timely, accurate, and consistent service delivery.
• Support manpower planning, duty roster preparation, and shift deployment.

IDDSI & Nursing Home Meal Services

• Support the implementation and compliance of IDDSI standards within nursing home foodservice.
• Ensure proper handling, labelling, and service of texture-modified diets in accordance with residents’ dietary requirements.
• Work closely with nursing staff, dietitians, and kitchen teams to ensure accurate and safe meal delivery.
• Monitor meal service to minimize errors and ensure resident safety.

Guest & Resident Experience

• Uphold high service standards across restaurant, bar, and in-room dining operations.
• Deliver respectful, patient, and empathetic service to nursing home residents.
• Address guest and resident feedback promptly and escalate issues where necessary.

Team Supervision & Training

• Supervise, guide, and motivate service staff during daily operations.
• Assist in training staff on service standards, IDDSI awareness, food safety, and hygiene practices.
• Ensure compliance with SOPs, operational guidelines, and company standards.

Compliance, Safety & Hygiene

• Enforce food safety, hygiene, and workplace safety standards across all operations.
• Ensure proper sanitation and safe handling of food, equipment, and service areas.
• Assist in maintaining documentation for audits, inspections, and internal compliance checks.

Administrative & Reporting Support

• Support the Restaurant Manager in preparing daily reports, operational checklists, and inventory monitoring.
• Assist in cost control initiatives, including waste reduction and labour efficiency.
• Act as Duty Manager when required.

Job Requirements

• Diploma or Degree in Hospitality, Food & Beverage Management, or a related field.
• Minimum 3–5 years of relevant experience in restaurant or hospitality operations, with at least 1–2 years in a supervisory role.
• Experience in healthcare, nursing home, or IDDSI-compliant foodservice will be an added advantage.
• Good understanding of food safety, hygiene standards (e.g., HACCP), and workplace safety practices.
• Strong leadership, team supervision, and interpersonal skills.
• Ability to work in a fast-paced, multi-service environment (restaurant, bar, in-room dining, and healthcare setting).
• Good communication skills, with the ability to interact effectively with guests, residents, and cross-functional teams.
• Service-oriented mindset with a patient, empathetic, and professional approach when dealing with elderly residents.
• Able to work shifts, weekends, and public holidays as required.