Total 9,238 Information Technology job vacancies

Job Description

• Industry/ Organization Type: MNC Industrial Electrical Technical Solutions Provider
• Position Title: Technical Sales Engineer
• Working Location: Central – Toa Payoh
• Working Hours: 5 days / Monday to Friday: 8.30 am-5.30 pm
• Salary Package: Up to SGD 4500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Analyze clients’ technical requirements and recommend tailored solutions
• Craft and deliver engaging technical presentations, product demos, and proposals
• Lead pre-sales activities, including site visits, technical inquiries, and tender submissions
• Collaborate with engineering and product teams to develop customized applications and support
• Provide post-sales technical assistance and conduct training sessions as needed
• Oversee major accounts including international conglomerates, government bodies, and top consulting firms
• Support regional branches in business development and marketing initiatives

APPLY NOW!!!

• Diploma in Electrical/Mechatronics/Electronic/Mechanical Engineering
• Min. 1 year of working experience in related field
• Experience in power systems, UPS, or related sectors is a plus
• Training is provided to inexperience candidate
• Ability to read and interpret technical drawings, specifications, and schematics
• Proficiency in Microsoft Office, AutoCAD, or other relevant engineering software is an advantage
• Willingness to travel for client meetings and site visits

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77201 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key responsibilities

• Analyze and optimize existing system architecture, coding standards, and technology platforms.
• Develop and present architectural and functional improvement proposals to enhance system performance and scalability.
• Partner with Product Owners, Sales, and Operations teams to identify requirements for system upgrades, fixes, and new functionality.
• Lead hands-on development, conduct code reviews, and enforce development best practices.
• Manage the complete software release lifecycle, including versioning, deployment coordination, and production validation.
• Author comprehensive technical documentation, including system specifications, developer guides, and internal references.
• Produce detailed release notes, user manuals, installation guides, and training documentation.
• Execute rigorous testing protocols (functional, regression, usability) prior to production deployment.
• Maintain production systems through bug resolution, compatibility remediation, feature implementation, and regulatory compliance updates.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or related discipline.
• Minimum 6+ years of professional software development experience, or equivalent demonstrated expertise.
• Advanced proficiency in C# (preferably with Unity experience), C++, and MS SQL.
• Experience delivering and maintaining enterprise-grade production systems.
• Deep knowledge of software architecture, system design principles, and industry best practices.
• Proven cross-functional collaboration with Product, Operations, and business stakeholders.
• Exceptional problem-solving capabilities, attention to detail, and technical communication skills.

Nice to Have

• Experience with casino systems or gaming platforms.
• Unity development or real-time interactive application experience.
• Involvement in software release management and deployment processes.
• Proficiency in additional languages such as Java, Python, or equivalent, with demonstrate technology adaptability.

We are looking for an experienced Software Engineer with a strong background and a passion for Generative AI to join our growing technology team in our GenAI team. In this role, you will be instrumental in building a comprehensive Agentic Framework. You will focus on the complex orchestration of LLMs, integrating third-party tools, establishing agent observability, and designing the intelligent backend services that power our AI applications. If you are a builder who thrives on solving complex orchestration problems and loves using AI-assisted tools ("vibe coding") to accelerate delivery, this is the role for you.

Key Responsibilities:

• Agentic Orchestration & Development: Design and build advanced orchestration layers using Python based frameworks (e.g., LangGraph, n8n) and cloud-native AI services (e.g., AWS Bedrock Agents). Develop and onboard new "skills" and third-party API tool calls for autonomous agents.
• Advanced RAG & Cloud Integration: Architect and optimize Retrieval-Augmented Generation (RAG) pipelines. Integrate with LLMs heavily utilizing the AWS ecosystem (Bedrock) and internal government API gateways, managing context windows and embedding strategies.
• Platform & Marketplace Architecture: Design and develop the backend architecture for our AI capabilities marketplace, allowing users to securely publish, share, version, and manage datasets, custom document chatbots, newly developed AI agents and agentic "skills".
• Backend & API Engineering: Architect and develop robust backend services and APIs. Design and manage relational databases (PostgreSQL) to support application state and complex AI workflows.
• Vector Search & Data Handling: Manage and optimize search/retrieval mechanisms using vector databases and search engines (e.g., OpenSearch) to improve data retrieval accuracy and latency.
• Agent Observability & Evaluation: Implement telemetry and observability for AI agents (e.g., tracking token usage, latency, and tool-call success). Build mechanisms to evaluate LLM outputs and mitigate hallucinations.
• AI Guardrails & Enterprise Security: Implement robust security measures around LLM usage, including prompt injection defenses, data masking, and output filtering, ensuring all AI interactions comply with strict government data privacy policies.
• Data Pipelines & Platform Support: Build robust data ingestion and processing pipelines (ETL) to feed our vector databases.
• Full-Stack Collaboration: Work closely with our frontend engineers and UI/UX designers to seamlessly connect complex AI backend processes with our React and Next.js frontends.

Qualifications:

• Experience: 5+ years of software engineering experience, with mandatory and proven proficiency in backend development, API design, and system architecture.
• GenAI/LLM Experience: Hands-on experience building applications using AI middleware/frameworks (LangChain, LlamaIndex, LangGraph) and managed LLM services.
• Cloud Ecosystem: Strong familiarity with cloud service providers. Deep knowledge of the AWS ecosystem (specifically AWS Bedrock, Bedrock Agents, OpenSearch) is highly preferred, though equivalent experience in Azure or GCP is acceptable.
• Database Mastery: Strong experience with Relational Database Management Systems (RDBMS), specifically PostgreSQL, alongside Vector DB concepts.
• Modern Development: A working understanding of modern frontend frameworks (React/Next.js) and ability to leverage AI-assisted coding tools (vibe coding) while maintaining strict code quality, security, and the ability to debug complex integrations manually.

Bonus Points:

• Workflow Automation: Experience with visual node-based workflow builders (n8n, Flowise).
• GenAI Observability: Experience with LLM observability and evaluation tools.
• Government Standards: Experience building applications that comply with strict data privacy and security standards (e.g., IM8 policies)

Job Description & Requirements

At least 5+ years of experience in technical hands-on experience on development and implementation 

A bachelor’s in computer science, Computer Engineering, Information Systems, or any related field with strong education in web technologies.

Technical lead in Python based full stack applications.

Experience in supporting implementing large-scale, highly available applications or large project implementation.

Strong experience with Python/Django based backend and high-end frontend frameworks.

Experience with Waterfall/Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development 

Good interpersonal and communication skills, both verbal and written.

Solid experience in solutioning and system design

Experience in designing and implementing integration with MQ, microservices and high-volume batch processing.

Strong experience in unit testing concepts and implementation for python & JavaScript components 

Solid experience in object-oriented design techniques, UML, and object modelling

Experience with a variety of source control and development tools. 

Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.

Frontend development:  React, CSS (SCSS).

Backend development:  Python/Django/REST API Frameworks.

OS skills: Linux/Unix with Shell Scripting.

Database skills: MS-SQL / Oracle. (Design, Query using SQL, Optimize Queries).

Interested applicants are invited to apply directly at theNUS Career Portal. Please note your application will only be processed if youapply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Fellow-%28Computer-Science%29/33203-en_GB/?st=148CE054359BE2C7B80B2B9D9F4D62543197147D

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for the position of Research Fellow in the Department of Computer Science, School of Computing (SoC). SoC is strongly committed to research excellence in all its dimensions: Searching for fundamental results and insights in developing novel computational solutions to a wide range of applications, building largescale experimental systems, developing theories and policies for effective management of information systems in organizations, and improving the well-being of society. We seek to play an active role both internationally and locally in the core and emerging areas of Computer Science and Information Systems.

The Research Fellow will be responsible for working closely with the Principal Investigator on one or more research projects. In particular, the research fellow is going to conduct research in areas of efficient AI, multimodal understanding, vision and robotics.

Only shortlisted applicants will be notified.

Job Requirements

• Ph.D. in Computer Science or a closely related field
• Excellent research skills, including data analysis, interpretation, and scientific writing
• Good publication record
• Strong communication and collaboration skills
• Ability to work independently and manage multiple tasks effectively

Our client is MNC in Environmental Services sector. Due to business needs, they are now recruiting a Technical Manager to be part of their Team for ongoing transformation projects. They are located in the Central - easily accessible.

Key Responsibilities for Technical Manager:

Technical Expertise & Troubleshooting

• Subject matter expert in chiller plants, pumps, cooling towers, air handling units, automation & control systems, and ACMV systems.
• Carry out detailed on-site measurement and verification using industry-standard instruments:
• Water-side tools: ultrasonic flow meters, differential pressure gauges, and temperature sensors
• Air-side tools: anemometers, temperature and humidity measuring devices
• Chiller performance tools: refrigerant pressure gauges (manometers)
• Develop Functional Design Specifications (FDS) for chiller plant optimisation and performance improvement strategies.

Stakeholder & Contractor Coordination

• Coordinate with project teams, subcontractors, and vendors for chiller plant enhancement and performance optimisation works.
• Engage with clients to provide technical consultation, progress updates, and system improvement recommendations.

Commissioning & Performance Optimisation

• Lead commissioning, testing, and fine-tuning of chiller plants, AHUs, and ACMV systems to achieve or exceed performance targets.
• Drive energy optimisation initiatives at project completion, ensuring systems achieve or surpass design COP (kW/RT) requirements.

System Design Review & Optimisation

• Review HVAC design documentation, including schematics, layouts, and control sequences, to identify performance gaps and constructability risks.
• Propose design improvements to enhance efficiency, reduce lifecycle cost, improve maintainability, and ensure system compatibility.

Requirements:

• Diploma/Degree in Mechanical/Electrical Engineering, or equivalent.
• Singapore Certified Energy Manager (SCEM) or Energy Efficiency Opportunities Assessor (EEO Assessor) is Bonus
• Minimum 7 years of strong technical experience in HVAC area
• Willing to support on weekend when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Senior Machinery Service Engineer - Application (Semiconductor Company)

• Office Location: Kaki Bukit, Singapore
• Working Hours: Mon – Fri 8.30am – 5.00pm
• Monthly Salary: Base up to $5000 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Contract

Company Overview

The company is a well-established global leader providing advanced production systems and technical services in the printed circuit board and semiconductor industry. The company uses cutting-edge Japanese technology and offers strong opportunities for learning and career growth.

Responsibility

• Participate in weekly meetings and presentations to align on project updates and objectives.

• Prepare and generate technical reports to document findings, performance, and improvements.

• Support on‑site installations and troubleshooting, including diagnosis and tool performance enhancement.

• Act as a liaison between customers and business units, ensuring solutions meet technical and operational requirements.

• Execute process optimization, yield enhancement, and productivity improvement projects to drive efficiency.

• Manage new tool acceptance qualifications and recipe editing, with flexibility to perform ad‑hoc shift work when required.

Requirements

• Diploma or equivalent in Electronics/Electrical/Microelectronics Engineering or related fields
• Frequent overseas travel for training and service assignments may be required; candidates with flexibility to travel will be viewed favorably.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Location: Changi Business Park

Requirements

• 4–6 years of experience in Java application support.
• Provide Level 2 support for Java-based applications across production and non-production environments.
• Strong knowledge of Java, JavaScript, and SQL.
• Ability to understand, analyze, and troubleshoot existing application code.
• Experience working in a production support environment is preferred.
• Investigate, troubleshoot, and resolve application incidents, service requests, and system issues within agreed SLAs.
• Perform Root Cause Analysis (RCA) and implement corrective and preventive actions.
• Execute SQL queries for data validation, troubleshooting, and reporting purposes.
• Strong analytical and problem-solving skills.
• Collaborate with development, infrastructure, and business teams to resolve complex issues and ensure application stability.
• Willing to learn new technologies - is a must have

Good to have:

• Documentation and reporting skills will be an added benefit
• Familiar with GenAI prompting - good to have

Nanyang Technological University (NTU) is a leading research-intensive university in Singapore, committed to excellence in education, research and innovation. We are inviting experienced and motivated individuals to join our Office of Development and Facilities Management (ODFM), which oversees the planning, development, operation and maintenance of all University buildings and grounds in support of NTU’s academic, research and administrative functions.

As an Assistant Manager, Technical Operations (ACMV), you will play a key role in supporting the daily operation, preventive and corrective maintenance of Air Conditioning and Mechanical Ventilation (ACMV) systems across the University. You will work closely with internal users and maintenance contractors to ensure ACMV systems are safe, reliable and compliant with regulatory requirements.

Responsibilities

• Responsible for coordinating and following up on ACMV maintenance activities for assigned areas. 

• Liaise with users and contractors to support routine servicing and rectification works.

• Supervise and inspect contractors’ work on site to ensure works are carried out safely, efficiently and effectively.

• Troubleshoot ACMV services failures and attend to related problems.

• Closely monitor ACMV systems faults and respond promptly to breakdowns, users’ feedback and queries and maintain regular discussions with maintenance contractors to ensure optimal system performance.

• Assist in managing and monitoring ACMV maintenance programmes to ensure systems are maintained in safe & good operating condition.

• Provide technical support and advice to project teams and users on ACMV installations for new developments and A&A projects, where required. 

• Monitor chilled water consumption and support initiatives to improve energy efficiency and operational performance. 

• Support ACMV-related upgrading and improvement projects as assigned.

Requirements

• Degree in Building & Facilities Management, Mechanical Engineering, or related discipline.

• At least 3 years of relevant experience in maintenance, design, or installation of mechanical building services.

• Good knowledge of ACMV systems, including installation, operation and maintenance.

• Familiar with local codes of practice and tender processes.

• Proficient in MS-Office applications for analysis and report generation. 

• Skilled in AutoCAD for engineering drawings.

• Good interpersonal and communication skills, able to collaborate effectively with other stakeholders. 

• Good problem-solving and analytical skills to diagnose and resolve technical, operational and site-related issues.

• Able to work independently, manage multiple tasks and respond effectively in a dynamic operational environment.
  

We regret to inform that only shortlisted candidates will be notified.

Highlights:

• Permanent job opportunity
• 5 days work week, normal office working hour
• Great remuneration & benefits
• Great career progression
• Location: Central

Responsibilities:

• Respond promptly to support requests and enquiries from clients.
• Work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.
• Problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets.
• Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.
• Support customers and resolve issues related to order entry, risk management, and exchange connectivity.
• Conduct in depth analysis of complex order and trade histories.
• Work directly with new customers to coordinate the deployment and configuration of the company’s trading applications.
• Manage distribution and installation of software enhancements and upgrades.
• Work directly with various exchanges and our software engineers to test and conform new software releases including UAT testing.
• Work with our infrastructure team to test and complete various server and network upgrade projects.
• Liaise with company’s overseas offices to provide seamless 24-hour customer support.

Qualifications:

• Have a Computer Science, Engineering, or related technical degree.
• Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.
• With strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.
• Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.
• Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.
• Enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.
• You may have previous experience supporting applications that connect to any of the major global derivative’s exchanges such as CME, EUREX, ICE, ASX, SGX or JPX and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.
• Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.
• Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

HOW TO APPLY

Interested applicants, please click on “Apply Now” or email to dicksern@trustrecruit.com.sg with provided your latest resume in MS WORD format with below information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

The Head of Payment will own performance & KPIs on all payment-related business lines in the market. The ideal candidate will be an individual who possesses strong experiences in digital payment-related industries and is able to help implement business strategies as well as execute different campaigns to achieve payment adoption and revenue goals. Drive and hunger to grow the business opportunities, high energy, can adapt to a dynamic environment and have a strong business acumen.

What you’ll be doing:

• Lead the expansion and launch of new payment solutions as well as partner management for Strategic Partners.
• Lead the top-level architecture design and capability building of core payment products, covering acquiring, transaction processing, settlement, account systems, and other key modules, creating a competitive payment product portfolio.
• Discuss and create business possibilities with potential / existing partners such as settlement system companies, banking service providers and credit card companies, etc and discuss partnerships that can contribute to the growth of various local payment markets.
• Identify suitable payment options & payment providers to enhance the new payment solutions and deliver the best payment experiences to merchants and consumers.
• Work with the team to get the in-depth understanding of the market, clarify business requirements and practice, provide constructive and insightful inputs for the development of new payment products and features that meet the specific needs for merchants.
• Collaborate closely with cross functional colleagues to determine key business terms and achieve company targets.
• Drive the development and implementation of acceptance and strategies that grow the penetration of electronic payments to drive and grow incremental processing volume on SHOPLINE’s payment solution business.

Who we are looking for:

• Bachelor’s degree or above, preferably in Computer Science, Finance, Economics, Management, or related fields.
• 10+ years of experience in payment, FinTech, or internet industries, including 5+ years in senior leadership roles with demonstrated success.
• Experience in 0-to-1 or large-scale business growth is highly preferred; deep understanding of the payment industry (especially cross-border payments) is a strong plus.
• Familiar with Payment and Banking business ecosystem, comprehensive understanding of Payment related mainstream products.
• Familiar with settlement business practices and related policies/regulations.
• Possess good understanding of payment business development practice.
• Strategic thinking, logical and well-organized, can work under pressure and dynamic environment .
• Able to Identify and source partnership opportunities and manage the relationship of payment partners.
• Previous payment experience in Payment Company and Card payment industry highly preferred.

Responsibilities:

• Contributing to the design and development of hardware and software components for equipment in the semiconductor industry, including analysis, modeling, calculations, measurements, and qualification.
• Defining hardware and software requirements for a cross-functional development team, including mechanics, electronics, software, and motion control.
• Conducting experiments and analyzing results to determine optimal system parameters and machine production sequences.
• Providing assistance to both internal and external customers, with occasional business travel.
• Collaborating with product management on customer projects.
• Supporting manufacturing engineering with assembly and supplier-related issues.

Requirements:

• University-level technical education, preferably in microsystem technology, mechanical, electrical, or mechatronics engineering.
• Previous experience in semiconductor, mechanical/electrical engineering, or a related field is a plus.
• Strong teamwork abilities, with initiative and personal accountability.
• Capable of presenting complex topics in a manner tailored to the audience.
• Knowledge, experience, and involvement in ESG initiatives is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to engg1@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24121656 (CHEN JING WEI)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position: Vessel Manager

Location: Singapore

Department: Operations

Reports To: Fleet Manager

Position Summary

The Vessel Managers are the ‘front line’ operators heading their ship management teams. Vessel Managers are fully supported in their role by Marine & Technical Services, HSEQ, Marine Assurance, Marine HR, and Financial Analysts.

The Vessel Managers will have full responsibility and accountability for the success of the operations and people on board their vessels. The measure of our success will be achieving all KPIs on a consistent basis, meeting the business unit expectations, and upholding the company brand.

Major Responsibilities

·       Treat health, safety, and environment as top priority.

·       Ensure vessels are operated in a safe, efficient, and cost-effective manner, ensuring compliance with class, statutory and company requirements.

·       Provide day-to-day technical and operational support and guidance to assigned vessels.

·       Management of vessel budgets and operating expenditure.

·       Monitor vessel performance and ensure follow up action. Carry out regular review of vessel management reports for vessel operations and ensure appropriate actions are taken.

·       Fully responsible for vessel dry-dockings and major scheduled & unscheduled repairs. This includes planning, execution, and review of all projects.

·       Set clear goals and expectations and coach and develop Masters, Chief Engineers in line with competence and performance management objectives. Participate in interviews and make recommendations regarding new-hires and promotions.

·       Carry out regular vessel visits to confirm condition and compliance with company Operating Standards and provide senior management with vessel condition reports.

·       Ensure that through regular ship visits, engagement with ship senior staff, utilisation of the company’s maintenance management system and service bulletins, all ship borne equipment is always maintained to the highest levels, including fabric maintenance of the vessels under remit.

·       Drive vetting performance onboard assigned vessels. Work with Marine Assurance and senior ship staff to ensure vessels are always prepared and ready for vetting inspections. Ensure timely and accurate closure of any vetting findings thus maintaining vessel vetting status.

·       Working with ship staff, Fleet Support Officers,, and Financial Analysts to ensure that all legislative requirements and yearly maintenance are captured in the budget process, such that all budgetary timelines are met for both internal stakeholders and external customers, where applicable attend annual OPEX Budget meetings with customers.

·       Where appropriate and in accordance with individual customer requirements and at the direction of the Fleet Manager, represent the company at required annual performance meetings, customer interface meetings, JV partnership meetings and industry specific project forums.

·       As required by senior management, under take additional tasking out with normal job responsibility to support the needs of the business.

Requirements (Knowledge, Skills &Abilities)

·       Maritime Certificate of Competency (Chief Engineer Unlimited) or relevant experience as Vessel Manager on gas carriers.

·       Sailing experience on gas carriers.

·       Demonstrates teamwork, interpersonal and communications skills.

·       Knowledge of technical operations for LNG vessels.

·       Knowledge of dual fuel propulsion plant onboard vessels managed.

·       Knowledge of cargo containment system, cargo handling equipment,  and safety systems on board gas carriers.

Preferred

·       LNG experience

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member in International Consumer Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. You will respond to and manage high-impact incidents, ensuring timely resolution and transparent communication with stakeholders, while supporting the Problem Management lifecycle to minimize repeat incidents and enhance operational resilience.

Job Responsibilities

• Respond to incident escalations from squads, vendors, and business operations, taking ownership of the incident management process and driving it through to resolution.

• Assess and prioritize multiple incidents based on customer, business, regulatory, reputational, and financial impacts.

• Maintain authoritative incident timelines throughout the lifecycle of each major incident.

• Communicate incident status, resolution, and impacts clearly to internal and external stakeholders.

• Facilitate timely communications with customers using our communication tools.

• Support the Problem Management lifecycle by assisting with root cause analysis documentation and helping ensure corrective action plans progress to closure.

• Partner with engineering, SRE, operations, risk, compliance, and vendor teams to support long-term solutions.

• Support weekend coverage as part of a rotating shift-based schedule.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in computer science, Cybersecurity, Data Science, or related disciplines

• 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.

• Experience managing incidents in high-availability, high-transaction environments.

• Strong real-time communication skills under pressure, including the ability to convey technical information clearly to diverse audiences.

• Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud.

• Ability to triage and manage multiple simultaneous incidents, prioritizing by impact.

• Familiarity with Information Technology Infrastructure Library (ITIL) framework practices, especially Incident, Problem, and Change Management.

• Ability to work methodically and calmly under pressure, collaborating to deliver optimal outcomes.

• Proficiency with collaboration and workflow tools such as Jira, Confluence, and customer communication tools.

• Working knowledge of IT Service Management platforms like ServiceNow.

Preferred Qualifications, Capabilities, and Skills

• Prior experience in Major Incident Management or Command Centre operations.

• Exposure to root cause analysis methodologies and evidence-based analysis.

• Strong analytical and critical thinking skills.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=55673e3df12b5a3d90ddaedb0ec42d2f

Company Description

Zuler is a global leader in remote desktop and cloud computing technologies, specializing in ultra-low latency, high-resolution solutions with their proprietary ZeroSync® Engine. With millions of users and enterprise subscribers worldwide, Zuler is revolutionizing connectivity and accessibility to high-performance computing. The company is backed by significant investments, patents, and a diverse team of industry experts.

About the Role

We are now seeking an experienced Full Stack Engineer that is proficient with the latest AI tools to drive the design and development of the web applications for our current projects end-to-end.

Key Responsibilities:

1. Design and develop the front-end architecture of web applications, ensuring a smooth user experience and highly responsive interfaces;
2. Build high-performance, scalable server-side applications using Node.js, and design RESTful APIs and microservices architectures;
3. Utilize Python for data analysis, script development, and the creation of automation tools;
4. Leverage AI-assisted programming tools to enhance code quality and development efficiency;
5. Participate in technology selection and architecture reviews, driving continuous improvement in the team’s technical capabilities;
6. Collaborate effectively with product, design, and testing teams to ensure timely and high-quality project delivery.

Requirements:

1. Work Experience: Minimum of 5 years of full-stack development experience, with a proven track record of delivering end-to-end projects from inception to production;
2. Front-End Skills: Strong proficiency in HTML5, CSS3, and JavaScript; hands-on experience with at least one mainstream framework such as React, Vue, or Angular; familiarity with front-end engineering practices and performance optimization;
3. Back-End Skills: Deep expertise in Node.js and its ecosystem (e.g., Express, Nest.js, Koa), with experience in developing high-concurrency and distributed systems;
4. Python Skills: Proficient in Python for back-end development, data processing, or automation scripting;
5. Databases: Solid experience with databases such as MySQL, PostgreSQL, or MongoDB, including database design and optimization capabilities;
6. DevOps: Familiarity with Docker, Kubernetes, and CI/CD pipelines, with hands-on experience using cloud service platforms;
7. AI Tools: Proficient in using AI-assisted development tools, with strong prompt engineering capabilities.
8. Language Skills: Proficiency in Chinese (Mandarin) language in both verbal and written media is essential to communicate with key stakeholders and cross-functional project team members based in China.

Preferred Qualifications:

1. Contributions to open-source projects or demonstrated influence through technical blogs or developer communities;
2. Familiarity with AI/LLM application development, with practical project experience.