At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a “Best Place to Work”.

• Are you ready for a Human Resources transformation role with a strong focus on HR to Time and Payroll Integrations?
• Do you want to work for a very large global organisation, within a high-performing and supportive team?
• Does your experience include identifying and implementing HR process improvement and standardization in the time and/or pay space?
• Do you have experience or a strong interest in how HR processes flow between HR, Time and Payroll teams and systems?
• Do you enjoy helping HR business users to turn requirements into process design decisions?

If so, then let’s talk!

In this role, you will work with stakeholders and team members from across the globe supporting HR and Operational leaders within regions and countries by designing, documenting and implementing global Work Time and Pay processes with a strong focus on integrations to our external providers.

You will work closely with your IT colleagues in implementing these processes and integrations within and from the global HR system, as well as contributing towards the change management of this implementation through your network of stakeholders. You will continually look for opportunities to improve; utilizing skills in HR process re-engineering and business change management, ensuring we remain an essential part of everyday life.

Your key accountabilities include:

• Provide expertise and analysis on Business Process Optimization issues regarding design and documentation of the Work Time and Pay process globally
• Interpret and test interface design to ensure robust delivery of Time and Payroll data to external vendor systems
• Responsible for end-to-end processes, collection, assessment, documentation and standardization of existing processes
• Identify and analyze risks, propose mitigation actions and suggest solutions for resolution of escalations
• Perform end-to-end standardization of the Work Time and Pay processes in alignment with BPO peer group and assigned stakeholders outside the HR organization
• Design and incorporate suggested and approved changes to the Work Time and Pay process; communicate changes to affected teams; keep all documentation regarding Work Time and Pay process up-to-date; design and implement approved changes in the local adaptions of the Target Operating Model (TOM)

What are we looking for from you?

• Good understanding of payroll processes – Essential
• Experience in the design and implementation of payroll or time interfaces (not coding) – Essential
• Strong IT skills and knowledge of MS Office packages – Essential
• Experience of Work Time & Pay processes within HR systems, such as Oracle Cloud, Workday, SAP – Essential
• Very good business English
• Demonstrated ability to work cross functionally/divisionally with other staff

What you'll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent, and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

Requirements

• Manage full spectrum of HR administrative duties

• Assist in recruitment process (job postings, screening candidates, interview coordination)

• Support onboarding and offboarding processes

• Assist with payroll coordination, attendance, and leave tracking

• Liaise with relevant government authorities when required

• Handle general office administration and support daily operations

Requirements

• Diploma/Degree in Human Resource, Business Administration, or related field

• 1–3 years of relevant experience (Fresh graduates are welcome to apply)

• Good communication and interpersonal skills

• Well-organized, responsible, and able to multitask

• Proficient in Microsoft Office

Why This Role is Great for You

• Gain hands-on HR experience (end-to-end exposure)

• Be part of a growing company with career progression

• Work in a dynamic and fast-paced environment

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking for an experienced and detail-oriented HR Support Executive to handle end-to-end HR operations and compliance matters. The ideal candidate should have strong knowledge of MOM regulations, CPF/IRAS submissions, with hands-on experience in work pass management.

Key Responsibilities:

HR Operations & Compliance:

• Manage all MOM-related activities including EP, S Pass, and Work Permit applications, renewals, cancellations, and quota management.
• Ensure compliance with MOM employment mandates, including TAFEP and TADM guidelines.
• Maintain accurate employee records in accordance with Singapore employment laws.
• Liaise with MOM, CPF Board, IRAS, and other government agencies as required.
• Stay updated with HR regulations and ensure the organization remains compliant with statutory requirements.

Payroll & Vendor Management:

• Prepare and validate monthly payroll inputs and coordinate with external payroll vendors for accurate and timely salary processing.
• Handle statutory contributions such as CPF, SDL, SHG funds, and IRAS submissions (IR8A, AIS).
• Reconcile payroll discrepancies and ensure accuracy in employee data.
• Manage HR-related vendor relationships (e.g., recruitment agencies, manpower suppliers).

HR Administration & Reporting:

• Maintain and update employee HRIS records.
• Prepare HR reports and analytics as needed.
• Support internal and external HR audits.

Requirements:

• At least 1 – 2 years of hands-on HR experience, preferably in a generalist or HR operations role.
• MOM management (EP, S Pass, WP handling)
• CPF and IRAS submissions
• TAFEP and TADM policy knowledge
• Payroll input management and vendor coordination
• Employee onboarding and exit processes
• Strong understanding of Singapore employment laws and HR compliance.

Nice to Have:

• Exposure to regional HR practices or multinational setups.

HR Operations

Recruitment & Onboarding

•  Recruitment Support — Coordinate job postings, sourcing, interview scheduling, basic screening, and liaison with hiring managers and recruitment agencies to support timely hiring.

•  Onboarding & Offboarding — Manage end-to-end onboarding and off boarding, including contracts, orientation,document collection, system and asset coordination, exit clearance, final documentation, and employee record updates.

Employee Support & HR Governance

·        Employee Queries & HR Support — Serveas the first point of contact for staff on HR policies, payroll, leave,benefits, and general employment matters, providing timely and professional support.

·        Probation & Performance Administration — Coordinate probation confirmations, performance review timelines, appraisal documentation,and follow-up with supervisors on required submissions.

·        Policies & SOPs — Support the drafting, updating, and communication of HR policies, procedures, templates,and standard operating practices.

Training & Course Administration

Manage company-initiated and worker-requested training, course registration, certification tracking, and related documentation.

•      Receive course requests; identify suitable training centres; liaise with managers and supervisors on scheduling.

•      Prepare training agreements;

•      Purchase attendance notification (AN) for BCA Coretrade courses. Manage Coretrade/CET renewal requests initiated by workers, including personal login coordination

•      Book courses and confirm with training centres; arrange worker attendance.

•      Obtain course certificates/cards upon completion; update worker skills report; file copies in HR Training Record.

Office Administration & Procurement

•    OfficeOperations  —  Oversee day-to-day office operations: office facilities, supplies, utilities, courier, vendor coordination.

•    General Procurement  —  Source quotes and place orders for office supplies, pantry, stationery, and adhoc admin items; track spend against budget.

•     Compliance Admin  —  Coordinate insurance renewals, license renewals, and regulatory submissions (excluding accounting-led submissions).

•  ISO Surveillance & Audit Coordination — Coordinate annual ISO surveillance activities and audits, including scheduling, document preparation, follow-up on audit findings, and maintaining records to support ongoing compliance.

Employee Engagement

• TeamEngagement  —  Plan and execute team bonding activities and welfare initiatives; manage logistics, budget, and vendor coordination.

 Requirements

•     Minimum 3-4 years’ experience in a similar HR & administrative role, preferably in an SME setting.

•     Working knowledge of Singapore Employment Act, CPF Act, and MOM regulations including Work Permit / S Pass administration.

•     Hands-on experience with payroll software.

•     Proficientin Microsoft Excel and general office software.

•     Strong process discipline, attention to detail, and ability to work independently withminimal supervision.

•     Goodwritten and verbal communication in English.

•     Diploma or Degree in Human Resource Management, Business Administration, or relatedfield.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking for an experienced and detail-oriented HR Operations Executive to handle end-to-end HR operations and compliance matters. The ideal candidate should have strong knowledge of MOM regulations, CPF/IRAS submissions, with hands-on experience in work pass management.

Key Responsibilities:

HR Operations & Compliance:

• Manage all MOM-related activities including EP, S Pass, and Work Permit applications, renewals, cancellations, and quota management.
• Ensure compliance with MOM employment mandates, including TAFEP and TADM guidelines.
• Maintain accurate employee records in accordance with Singapore employment laws.
• Liaise with MOM, CPF Board, IRAS, and other government agencies as required.
• Stay updated with HR regulations and ensure the organization remains compliant with statutory requirements.

Payroll & Vendor Management:

• Prepare and validate monthly payroll inputs and coordinate with external payroll vendors for accurate and timely salary processing.
• Handle statutory contributions such as CPF, SDL, SHG funds, and IRAS submissions (IR8A, AIS).
• Reconcile payroll discrepancies and ensure accuracy in employee data.
• Manage HR-related vendor relationships (e.g., recruitment agencies, manpower suppliers).

HR Administration & Reporting:

• Maintain and update employee HRIS records.
• Prepare HR reports and analytics as needed.
• Support internal and external HR audits.

Requirements:

• At least 1 – 2 years of hands-on HR experience, preferably in a generalist or HR operations role.
• MOM management (EP, S Pass, WP handling)
• CPF and IRAS submissions
• TAFEP and TADM policy knowledge
• Payroll input management and vendor coordination
• Employee onboarding and exit processes
• Strong understanding of Singapore employment laws and HR compliance.

Nice to Have:

• Exposure to regional HR practices or multinational setups.

1. Learning & Development

• Support and manage Learning & Development initiatives in line with company policies and compliance requirements
• Maintain and update training SOPs, ensuring accuracy and compliance
• Ensure training records and documentation are audit-ready and well maintained
• Administer training activities in SAP SuccessFactors LMS (course assignments, records, tracking)
• Coordinate and track internal and external training sessions
• Monitor training effectiveness and support continuous improvement
• Maintain records of attendance, completion, and certifications

2. HRIS Management

• Maintain accurate and up-to-date employee data in SAP SuccessFactors
• Support HRIS processes across the employee lifecycle (profile creation, updates, learning records)
• Ensure data integrity for reporting and compliance
• Provide basic troubleshooting and coordination for HRIS/LMS issues

3. Recruitment & Onboarding

• Support end-to-end recruitment processes (interview coordination, salary proposals, offers, contracts)
• Manage onboarding administration, including system setup and documentation

4. Employee Engagement & HR Support

• Plan and support employee engagement activities (e.g. town halls, team bonding)
• Organise recreational activities

Job description:

1. Human Resources (HR)

- Handle full spectrum of HR functions including recruitment, onboarding, offboarding, and employee records management

- Process monthly payroll accurately and on time, including statutory submissions

- Manage work pass applications, renewals, cancellations, and compliance with local regulations

- Maintain proper HR documentation and ensure compliance with company policies and labor laws

- Support HR initiatives and activities as assigned

- Prepare HR reports and provide administrative support to the HR Manager

2. Administrative (Admin)

- Provide general administrative support to ensure smooth office operations

- Handle day-to-day administrative duties such as filing, data entry, and documentation

- Coordinate and assist with administrative tasks assigned by various departments

- Manage office supplies, vendors, and basic procurement

- Assist in organizing company events, meetings, and logistics

3. IT Support

- Assist in maintaining existing IT systems and infrastructure

- Support the development and implementation of new technology systems

- Troubleshoot and resolve basic IT-related issues for staff

- Liaise with external vendors for system maintenance and support when required

Requirements

• Manage full spectrum of HR administrative duties

• Assist in recruitment process (job postings, screening candidates, interview coordination)

• Support onboarding and offboarding processes

• Assist with payroll coordination, attendance, and leave tracking

• Liaise with relevant government authorities when required

• Handle general office administration and support daily operations

Requirements

• Diploma/Degree in Human Resource, Business Administration, or related field

• 1–3 years of relevant experience (Fresh graduates are welcome to apply)

• Good communication and interpersonal skills

• Well-organized, responsible, and able to multitask

• Proficient in Microsoft Office

Why This Role is Great for You

• Gain hands-on HR experience (end-to-end exposure)

• Be part of a growing company with career progression

• Work in a dynamic and fast-paced environment

Job Description & Requirements

• Ensure accuracy and maintenance of HR database and up-to-date employees records
• Assist in processing of payroll
• Familiar with Work Pass administrative applications/ renewal and cancellation for EPOL & WPOL
• Assist in recruitment activities such as drafting and placing job advertisements, screening job applications and liaise with recruitment agents
• Drafting of letter of employment, outlining the conditions of the appointment or transfer for the approval of the Director
• Briefing to employees on the conditions of appointment / contract / transfer
• Administration of training courses
• Submission of government claims (Eg. Skills Development Fund (SDF), Workforce Training Grant (WTU), Child Care leave, Extended Child Care Leave, Maternity, Waiver of Foreign Worker’s Levy and etc)
• Application and renewal of insurances / banker’s guarantee – Hospital and Surgical (H&S), Company Group insurances and project insurances
• HR daily operations such as leave administration, medical reimbursement, staff welfare, childcare leave, insurances claim, motor vehicle claim or work injury compensation claim
• Perform general administrative duties such as scanning, photo-copying and filling
• Other ad-hoc duties as assigned by the Director

Requirements

• Min. GCE O Level/ ITE certification/ Diploma qualifications
• Min. 3 years of relevant working experience
• Experience in payroll software will be advantageous
• Able to start work immediately or within short notice

Location: No 2 Serangoon North Ave 5, #08-01 Singapore 554911

Job Description & Requirements

• Ensure accuracy and maintenance of HR database and up-to-date employees records
• Assist in processing of payroll
• Familiar with Work Pass administrative applications/ renewal and cancellation for EPOL & WPOL
• Assist in recruitment activities such as drafting and placing job advertisements, screening job applications and liaise with recruitment agents
• Drafting of letter of employment, outlining the conditions of the appointment or transfer for the approval of the Director
• Briefing to employees on the conditions of appointment / contract / transfer
• Administration of training courses
• Submission of government claims (Eg. Skills Development Fund (SDF), Workforce Training Grant (WTU), Child Care leave, Extended Child Care Leave, Maternity, Waiver of Foreign Worker’s Levy and etc)
• Application and renewal of insurances / banker’s guarantee – Hospital and Surgical (H&S), Company Group insurances and project insurances
• HR daily operations such as leave administration, medical reimbursement, staff welfare, childcare leave, insurances claim, motor vehicle claim or work injury compensation claim
• Perform general administrative duties such as scanning, photo-copying and filling
• Other ad-hoc duties as assigned by the Director

Requirements

• Min. GCE O Level/ ITE certification/ Diploma qualifications
• Min. 3 years of relevant working experience
• Experience in payroll software will be advantageous
• Able to start work immediately or within short notice

Location: No 2 Serangoon North Ave 5, #08-01 Singapore 554911