Total 4,263 Customer Service job vacancies

At Inspire Mum & Baby, we are passionate about creating positive and memorable experiences for women, babies, children and families. We operate a private indoor heated pool and offer specialised aquatic programmes for babies, children, prenatal and postnatal clients.

We are looking for an experienced and passionate Senior Swim Coach & Centre Manager to lead our coaching team, maintain high teaching standards, oversee daily centre operations, and support the continued growth of our programmes.

Key Responsibilities

Coaching & Programme Delivery

• Conduct high-quality swim lessons for babies, toddlers, children and families.
• Ensure classes are conducted safely and professionally.
• Assess student progress and provide constructive feedback to parents.
• Maintain excellent customer service and client experience.
• Uphold the centre's child-led and family-centred teaching philosophy.

Coach Training & Leadership

• Mentor, train and develop junior coaches.
• Conduct regular coach observations and feedback sessions.
• Support onboarding and training of new instructors.
• Ensure consistency in teaching standards, lesson delivery and safety practices.
• Assist in developing training resources, SOPs and programme improvements.

Centre Management

• Oversee daily operations and ensure smooth running of classes.
• Manage scheduling, manpower planning and class allocations.
• Handle parent enquiries, feedback and service recovery situations.
• Work closely with the operations and marketing teams to support enrolment and retention efforts.
• Monitor programme quality, attendance and client satisfaction.

Business Growth & Performance

• Support trial-to-enrolment conversions and customer retention initiatives.
• Identify opportunities to improve operational efficiency and customer experience.
• Contribute ideas for programme development and centre growth.

Requirements

• Minimum 5 years of swim coaching experience.
• Experience teaching babies, toddlers and children preferred.
• Previous experience supervising, mentoring or training coaches is highly advantageous.
• Strong leadership, communication and interpersonal skills.
• Passion for teaching and developing others.
• Ability to work independently and take ownership of responsibilities.
• Comfortable working weekends.
• Relevant swimming and coaching certifications preferred.

What We Offer

• Leadership opportunity with a growing and established aquatic education centre.
• Opportunity to mentor and develop future coaches.
• Supportive and family-oriented work environment.
• Ongoing professional development and training opportunities.

• Medical and Dental Benefits; Attractive Performance Bonus
• 4 Teaching days & 1 Flexible day
• Convenient (Next to MRT / LRT Station)

Job Description

Full-time English Teachers

Real heroes don't wear capes. They teach and inspire. Our students always tell us that the lessons at Writers' Guild are their favourite. That is made possible by our team of amazingly awesome teachers! We cannot wait for more like-minded individuals to join our growing family of superheroes and create more miracles with us.

Job Responsibilities

• Deliver fun and engaging English lessons to primary school children
• Inspire children to love English and Writing
• Provide detailed written indivisualised feedback to help students improve
• Collaborate with the team to create effective and creative teaching strategies and resources
• Provide constructive and regular feedback to parents

Requirements

• At least a Teaching diploma/Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field
• Teaching/tutoring experience is preferred
• Passionate and highly energetic as all lessons are packed with activities
• Love connecting with children and getting them excited about learning
• Charismatic and dynamic (yes, we need their attention on us)
• Can-do attitude and highly results-driven
• Reflective and able to work on feedback positively
• Strong work ethics
• Immense pride in your work (Commitment to the mastery of our craft)
• Strong command of the English language (both written and spoken)
• Madly in love with English

Working Days:

• Retail hours ;Teaching on both weekends is a requirement
• We believe that effectiveness is not about clocking the hours in an office. We provide flexbility to encourage peak performance. Other than the delivery of actual classroom lessons, teachers can choose where, how and when to perform other job duties as long as the tasks are fulfilled with utmost excellence by the expected date.

Benefits

• 4 teaching days and 1 flexible day per week
• Medical benefits
• Yearly vacation benefits
• Attractive year-end performance bonus

Job Description

• Industry/ Organization Type: Freight Forwarder
• Position Title: Logistic Coordinator / Customer Service Executive
• Working Location: Central – Marymount
• Working Hours: 5 days / Mon-Fri: 8.45am - 6pm
• Salary Package: Up to SGD 4000 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales department in their operations
• Facilitate coordination between customers, transporters, and warehouses
• Prepare necessary documentation for imports, exports, transshipments, and delivery order releases
• Verify all associated costs
• Respond to inquiries concerning rates, shipment tracking, and related issues
• Collaborate with oversea agents and customers to guarantee seamless shipment processes

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in related role but must have experience in freight forwarding or logistics industry
• Experience in handling pets/animal shipment is a plus point

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74342 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Overview
Our client is seeking for an Application Support Engineer to provide operational and user support for mission-critical HR systems. The successful candidate will be responsible for managing service requests, troubleshooting system issues, maintaining knowledge repositories, and ensuring the smooth operation of enterprise applications.

This role is ideal for candidates with application support, production support, helpdesk, or SAP HCM experience who enjoy problem-solving and delivering high-quality user support in a structured environment.

Responsibilities

• Manage and resolve application incidents, service requests, and user enquiries within agreed service levels.
• Ensure all requests are accurately logged, categorised, tracked, followed up, and closed in a timely manner.
• Investigate system issues, identify root causes, and provide effective resolutions or workarounds.
• Support users via phone, email, and ticketing systems.
• Develop and maintain a knowledge base comprising FAQs, troubleshooting guides, processes, procedures, and case studies.
• Ensure support documentation remains accurate and up to date.
• Disseminate system-related communications, including planned maintenance, downtime notifications, software provisioning instructions, and system enhancements.
• Analyse support tickets and trends to identify recurring issues and recommend process improvements.
• Prepare regular helpdesk and support reports, including recommendations to reduce incident recurrence.
• Support audit requests by retrieving system records and relevant support information.
• Review and enhance support processes and operational procedures when required.
• Collaborate with business users, project teams, and technical teams to resolve issues and improve service delivery.
• Participate in operational reviews and support initiatives as assigned.

Requirements

• Diploma or Degree in Computer Science, Information Systems, Engineering, or a related discipline.
• Minimum 2 years of experience in Application Support, Production Support, Helpdesk, or IT Support roles.
• Good knowledge of information technology and enterprise application support.
• Experience with SAP HCM ERP is good to have.
• Familiarity with incident management, ticketing systems, and service management processes.
• Good troubleshooting, analytical, and root cause analysis skills.
• Excellent verbal and written communication skills.
• Customer-focused, proactive, and able to work independently.
• Good attention to detail with a commitment to service excellence.

Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

Gentle Smile Dental Studio - Dental Practice located in Wheelock Place, beside Orchard MRT

Job Descriptions

• Provide high level of service to potential patients and patients, ensuring that they are treated in a manner that provides reassurance and comfort
• Complete front office duties such as managing patient relations, registering patients, scheduling appointments, providing dental information to patients, handling phone/email enquiries, dispensing medication, explaining fees and payment methods, collecting payment from patients, assisting with insurance/Medisave/CHAS/PG claims, keeping track of receipts etc
• Perform general administrative duties and any other ad-hoc duties
• Prepare treatment room by stocking dental materials and ensuring equipment are well maintained
• Maintaining the clinic cleanliness and hygiene to a high standard and ensuring sterilisation of instruments
• Assist in ad hoc administrative works.

Jobs requirements

• Candidates must possess at least Secondary School Certificate/ "O" Level in any field.
• Good communication and interpersonal skills.
• 5.5 days work week. (Mon-Fri 9-6pm, Sat 9-1pm)
• IT literate (to use clinic software and email)
• Relevant working experience in dental industry is an added advantage

Attractive incentive tied to profit.

Brief Summary:
Join a dynamic team where you will play a pivotal role in enhancing customer satisfaction within the food and beverage sector. This position offers opportunities for those with experience in customer service.

Responsibilities:

• Greet and assist customers with their orders.

• Prepare and serve food and beverages.

• Operate POS systems and manage payment transactions.

• Maintain cleanliness and hygiene in accordance with SFA/NEA standards.

• Support opening and closing duties, including restocking supplies.

Requirements:

• Minimum secondary school education (N/O Levels).

• 2-4 years of relevant experience in the food and beverage industry.

• Strong communication skills, teamwork abilities, multitasking capability, and a customer service orientation.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

Come join an appliance company that is on its exciting journey to lead in the premium luxury space. Your key role is to coordinate end-to-end customer service operations by ensuring the accuracy of sales orders and delivery information, meeting key performance indicators, and engaging in cross-functional collaboration. This role supports the sales and customer experience teams while effectively managing complex customer issues to deliver a seamless and professional customer experience that ultimately increases market share and revenue growth.

What You’ll Be Doing:

• Customer Service and Sales Enquiries: Respond to customer enquiries, assist in preparing quotations, process sales orders, ensure timely follow-ups and first-time delivery.
• Sales Operations: Coordinate order fulfillment, monitor delivery status, and liaise with warehouse and logistics providers to ensure on-time delivery.
• Sales Administration: Maintain accurate records of quotations, ensure accuracy of sales orders, invoices, datasheets, service documentation for smooth operations and audit readiness; check accuracy of pricing and rectify anomalies according to policies; and perform daily triple match.
• Project Installation: Support sales and technical teams by coordinating schedules, attention to details on technical specifications, managing documentation, and ensuring all stakeholders are aligned on deliverables.
• Issue Resolution: Track and manage product returns or defective goods, working with teams to identify issues and implement corrective actions.
• Internal Collaboration: Serve as the link between sales, warehouse, delivery team and customer experience teams to ensure streamlined communication and task execution.

Job Requirement:

• Diploma in a relevant field, preferably in Engineering, Science, IT or Business Administration
• Required to handle customers' enquiries with confidence and professionalism
• Strong team-player, interact closely with delivery team and technical team
• Meticulous and detail-oriented when handling sales procedures, order tracking, and customer follow-ups.
• Strong ability to communicate and collaborate across internal teams and engage with external stakeholders.
• Proactive mindset with the ability to anticipate challenges and develop effective solutions.
• Familiarity with ERP systems is a plus
• Strong in MS Word and Excel

Kindly state your current/expected salary and notice period.

Job Description

• Industry/ Organization Type: Towing Service
• Position Title: Class 4 Driver (Towing Service)
• Working Location: Redhill
• Working Hours: 4 days (Monday – Friday), Day Shift 7am-7pm; Night shift 7pm-7am
• Salary Package: Basic Salary up to $4000 + AWS + Incentive + Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide vehicle recovery services for breakdowns, accidents, or unattended vehicles on roads and expressways.
• Assist motorists with flat tyre replacement when needed.
• Perform other duties as required during on-road assignments.
• Manage traffic and assist with incident management as needed.

APPLY NOW!!!

• Valid Singapore Class 4 driving licence required.
• Minimum qualification: NTC in Vehicle Mechanic or higher.
• Able to work rotating day and night shifts, including weekends and public holidays.
• Experience in towing or vehicle recovery is an advantage.
• Knowledge of basic vehicle repair or maintenance is a plus.
• Candidates with no related experience but a willingness to learn and a positive attitude are welcome.
• Able to start work immediately or on short notice is preferred.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76248 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Senior Assistant Director (Service Bureau and eLigitation) (12 Months)


About the Role

We are looking for a seasoned operations leader to take overall charge of the Service Bureau (a public-facing service point providing filing, processing and enquiry services) and the eLitigation (a digital platform for electronic court filings) user experience. You will own operational performance, service standards, and the customer experience across both, and serve as the primary conduit to the management of the Judiciary for insights, reporting, and escalations.

Key Responsibilities

1) Vendor and Operations Oversight

•      Serve as the primary point of contact and work closely with the Judiciary to monitor the appointed vendor’s operational performance against KPIs and service level commitments of the Service Bureau

•      Conduct regular service reviews, audits, spot checks and review operational reports and validate against on-the-ground observations

•      Oversee end-to-end vendor operations across counter services, back-end processing, and enquiry channels

•      Resolve operational issues on the ground in real time, working directly with vendor staff, supervisors, and relevant stakeholders from the Judiciary and Singapore Academy of Law

•      Oversee manpower deployment, queue management, and contingency arrangements, particularly during peak periods or disruptions

2) Service Bureau Customer Experience

•      Set the service improvement agenda, working with the vendor and Judiciary stakeholders to lift operational KPIs and service standards

•      Identify and act on opportunities to enhance thein-person customer experience at the Service Bureau

•      Analyse customer feedback, complaints, and service data to uncover pain points and inform improvements

•      Lead process re-engineering, digitalisation, and automation projects to shape the roadmap for service standards

3) eLitigation User Experience

•      Take charge of the eLitigation user experience, reviewing the end-to-end customer journey to identify friction points and improvement opportunities

•      Conduct discovery conversations with users — law firms, litigants-in-person, and Service Bureau staff — to surface pain points and understand journeys across the platform

•      Develop user-facing content and resources — online guides, FAQs, templates, walkthroughs, and practical workarounds for common system pain points — to help users navigate eLitigation more effectively

•      Focus on improvements at the user experience layer and help to quantify, prioritise and recommend UX improvements for the eLitigation system

4) Governance, Monitoring & Escalation

•      Design and maintain governance frameworks, escalation pathways, and monitoring mechanisms to ensure issues across the Service Bureau and eLitigation user experience are identified and addressed promptly

•      Establish monitoring systems and dashboards that provide real-time visibility of Service Bureau performance and eLitigation user experience metrics

•      Lead incident management and service recovery, ensuring root cause analyses and preventive measures are implemented

•      Escalate material risks and systemic issues to senior management of our company and the Judiciary

5) Stakeholder Engagement &Reporting

•      Serve as the primary bridge between the Judiciary and the vendor, aligning decisions and communication across both parties

•      Provide regular insights, updates, and recommendations to senior management of the Judiciary on operations, service standards, and improvements across the Service Bureau and eLitigation

•      Build strong working relationships with stakeholders across Judiciary divisions supporting the Service Bureau and eLitigation

•      Engage with external users — law firms, litigants-in-person, and members of the public — to understand needs across both channels and communicate service changes

Requirements

1) Qualifications & Experience

•      Bachelor’s degree in Business, Operations Management, or a related field; postgraduate qualification an advantage

•      At least 8–10 years of relevant experience in operations management, service delivery, or vendor management, with a track record of leading large-scale service operations

•      Demonstrated experience managing outsourced service providers under performance-based contracts

•      Public sector or regulated service industry experience an advantage

2) Skills & Attributes

•      Strong vendor management and operational judgement, with the ability to troubleshoot on the ground

•      Ability to navigate multi-party governance structures and balance competing stakeholder interests

•      Experience designing governance frameworks, escalation protocols, and monitoring/reporting systems

•      Strong analytical skills and proficiency in data analysis tools (e.g. Excel, Power BI)

•      Excellent stakeholder management and communication skills, including preparing reports for senior management audiences

•      Customer-centric mindset with a strong service orientation

•      Resilient, pragmatic, and collaborative, with a strong sense of ownership and accountability for service outcomes

The successful applicant will be offered a one-year contract in the first instance. Kindly note that only shortlisted candidates will be contacted.

Loading, transporting and delivering goods to clients or businesses in a safe, timely manner

.Reviewing orders before and after delivery to ensure that orders are complete,charges are correct and customer is satisfied

.Work closely with operations and customer service on goods to deliver.

.Providing excellent customer service and adhering to assigned routes and following time schedules

.Abiding by all transportation laws, ensure vehicle cleanliness and maintain a safe driving record

Our client is a Electrical, and Electronics Manufacturing. Due to business needs, they are now recruiting a Service Technician to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

Responsibilities:

• Perform preventive maintenance on production equipment to ensure optimal operation.
• Document and report all maintenance activities accurately
• Ensure high levels of customer satisfaction during on-site visits.

Requirements:

• Must have class 3 license.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Responsibilities:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Requirements:

• Minimum GCE ‘N’ level
• No exp needed, training provided
• Healthcare experience will be an advantage but not compulsory

$2500 (Fixed salary)

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Industry: Freight Forwarding

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus)

Responsibilities:

• Coordinate with destination and customer for shipping instruction
• Booking of flights with procurement team.
• Arrange shipments collection with customers and Traffic Team
• Basic knowledge on cargo commodity as per IATA rules and regulation
• Track and monitor shipments status and inform customer accordingly
• Maintain good relationships with both internal and external stakeholders
• Handle all customers' enquiries timely and effectively
• Work closely with internal operations to meet customer’s requirements
• Ensure compliance with customer’s Standard Operating Procedures
• Ensure all data are updated correctly in system
• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
• Monitors progress to achieve month end targets
• Work with billing team to close off jobs and issue invoice
• Take charge of supplier’s invoice disputes
• Take lead in issue resolutions
• Implement improvements to enhance service capability within the team
• All other ad-hoc work instructions from Supervisor / Manager

Requirements:

• Minimum Diploma in Logistics / Supply Chain or equivalent
• At least 3 - 4 years of experience in Airfreight and familiar with export process
• Good understanding of Incoterms 2010
• Self-discipline, initiative, responsible and independent in a fast-paced environment
• A good team player with good interpersonal and communication skills
• Flexible / Adaptive to changes
• Meticulous to details

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Job Description

• Industry/ Organization Type: Technology Services
• Position Title: Admin & Accounts Executive (Corporate Support)
• Working Location: Joo Chiat
• Working Hours: 5 days (Monday-Friday, 9.00am - 6.00pm)
• Salary Package: Basic Salary
• Duration: 3 Months Contract

Key Responsibilities

• Handle AP/AR payments, bank updates, petty cash, and filing of invoices/receipts.
• Support audits, trade finance, and government grant applications.
• Provide HR admin support, including employee records, work pass updates, onboarding, and training coordination.
• Maintain and update HR policies, employee handbook, and organisation chart.
• Arrange travel, insurance renewals, and office-related purchases.
• Coordinate with IT on systems, backups, equipment setup, and basic user support.
• Ensure office HSE compliance, manage supplies, vendors, and general office maintenance.
• Organise meetings, events, and name card/office stationery printing.

APPLY NOW!!!

• Diploma or equivalent, preferably in Business Administration or a related field.
• Minimum 2 years’ experience in office administration, corporate support or HR support.
• Proficient in Microsoft Office and Windows.
• Organised, meticulous, and able to manage multiple tasks independently.
• Strong communication and interpersonal skills with a proactive, responsible attitude.
• No regular travel required, except for occasional company trips.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80833 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Repair Of Domestic Electrical/ Electronic Appliances
• Position Title: Service Technician (Electrical & Electronics)
• Working Location: Joo Chiat Road
• Working Hours: 5.5 days (Monday-Friday, 8:30am – 6:30pm; Saturday, 8:30am – 12:0pm)
• Salary Package: Basic Salary + PB
• Duration: Permanent

Key Responsibilities

• Perform diagnostics, troubleshooting, and repair services for electrical and electronic home appliances as well as industrial equipment.
• Operate testing tools and instruments such as multimeters, clamp meters, and other electrical measuring devices.
• Provide customer service support, including the receiving and collection of appliances and equipment.
• Maintain a pleasant and professional demeanor when interacting with customers.
• Prepare service and goods receiving reports, communicate diagnostic results, and recommend appropriate next steps to customers.
• Manage stock inventory and ensure proper handling and care of all equipment and repaired items.
• Take initiative to accept new responsibilities and support new projects as assigned.
• Demonstrate a willingness to learn and continuously improve through hands-on experience.
• Undertake other ad‑hoc tasks as assigned.

APPLY NOW!!!

• Diploma or NITEC in Mechanical Engineering, Electrical Engineering, or a related discipline preferred.
• Strong interest and passion for hands-on repair work and troubleshooting.
• Possession of a valid Class 3 or Class 2 driving licence is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79864 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781