Total 944 Customer Service job vacancies

About the Role

We are seeking a skilled Service Engineer who installs, maintains, and troubleshoots security systems, delivers reliable technical support, and ensures optimal system performance and customer satisfaction.

Job Responsibilities

Installation & Commission

• Set up and configure equipment or systems at customer sites.
• Ensure proper functioning and compliance with specifications.

Maintenance & Repairs

• Perform routine preventive maintenance.
• Diagnose and fix faults or breakdown in equipment or systems.

Technical Support

• Provide on-site or remote support to customers.
• Troubleshoot issues and offer solutions promptly.

Customer interaction

• Communicate effectively with clients to understand their needs.
• Train users on proper operation and maintenance of equipment.

Job Requirements

• Minimum NITEC in Electrical / Electronic Engineering
• Minimum 5 year working experience in Security system suchas Integrated Security Management System, Card Access Control System, IntrusionDetection System, FIDS System, CCTV System, PA System, Fire Alarm System.
• Proficient in Microsoft Office Suite (Excel, Word,Outlook), Microsoft Project, MS Team and AutoCAD
• A self-starter, comfortable working independently andtake high level of responsibility.
• Resilience, entrepreneurship spirits, self-direction,risking-taking and adaptability to environment.

Job Description

Key Responsibilities

• Develop new procedures and Best Known Methods (BKMs) to service new products.  Contribute to the FMECA process.  

• Participate in or own first chamber Build & Test in Apps lab.  Solve issues, or work with Engineering to address issues identified.    Work with Manufacturing to develop procedures and participate (if required) on New Product final test

• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process.  Conduct or facilitate Failure Analysis (FA) if needed

• Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)

• Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required

• Collect process and qualification data to create product Best Known Methods (BKMs)

• Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class.  Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping

• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Requirements:

• More than 5 years of relevant experiences in semiconductor industry

• Prior experiences in semiconductor equipment are preferred, especially thin film (CVD/ PVD) tools

• Excellent communication and interpersonal skills

• Confident in liaising with internal and external stakeholders of various seniorities

Work Location

• Fusionopolis

Job Description

• Industry/ Organization Type: Freight Forwarding/ Warehousing
• Position Title: Senior Airfreight Customer Service Executive
• Working Location: Changi Cargo Complex
• Working Hours: Mon to Fri (9am – 6pm), Alternate Sat (9am – 1pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the primary contact for key clients on airfreight enquiries and requirements.
• Manage end-to-end quotation processes (RFQs, ad-hoc, and project shipments) with a competitive pricing approach.
• Engage with airlines, co-loaders, and vendors to secure optimal rates and cargo space.
• Follow up on quotations and support conversion into confirmed shipments.
• Provide market updates, including pricing trends, capacity, and peak season insights to clients and internal teams.
• Coordinate closely with operations, warehouse, and finance teams to ensure smooth shipment execution.
• Collaborate with the Sales/ SOE team on account management and business development activities.
• Track shipment progress and proactively handle any issues or exceptions.
• Maintain accurate and up-to-date records in systems (e.g., Shipthis).
• Guide and support junior team members when necessary.

APPLY NOW!!!

• At least 5 years of experience in airfreight or freight forwarding sector.
• Strong understanding of airfreight operations, pricing strategies, and airline coordination.
• Proven track record in quotation management and customer service.
• Familiarity with Singapore Customs procedures (e.g., XO, OD permits) is an advantage.
• Ability to work independently and manage key client accounts effectively.
• Excellent communication, negotiation, and problem-solving skills.
• Proficient in Microsoft Office and logistics management systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84195 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We’re hiring a GPS Engineer to support new product design, introduction, and field readiness for our vacuum mainframe platform products in Singapore. The ability to understand vacuum systems, robotic, and semiconductor substrate handling, is a must. You’ll work cross-functionally with Supplier Manufacturing, Internal Business Units, Quality & Reliability, and Field teams to drive installation readiness, serviceability, reliability, field escalations, and learnings into product design. On-site support is performed for critical escalations.

What You’ll Do

New Product Intro & Lab Builds

• Participate in / own first product build & test in SGP lab; support new product final test as required.

• Own beta site test plans and reporting; drive resolution with System and Design Engineering.

• Maintain knowledge of clean room etiquette and system processes, and be capable of performing field service on delivered systems

Field Readiness & Documentation

• Develop Installation Plans, Technical Product Manuals, Preventive/Corrective Maintenance procedures, and Troubleshooting Guides.

• Create and release Lessons Learned, Best Known Methods (BKMs), Customer Engineering Notices (CENs), and Internal Service Bulletins (ISBs).

• Contribute to FMECA and ensure legacy corrective actions are integrated into new designs.

• Resolution owner for lab NCs, field issues, and effective closure through documentation and change order requirements

• Occasional travel is required to support on-site activities at customer's facility

Supplier & BU Collaboration

• Partner with Supplier Manufacturing and Business Units to develop OMS procedures for Field and Escalation teams.(Start-up, PM, CM manuals and lessons learned), sharing with system engineering team.

• Work with Documentation teams to publish high-quality procedures; collaborate with Engineering to resolve issues discovered in lab or field.

Quality, Reliability & Escalations

• Partner with Quality & Reliability (Q&R) on top field issues; participate in or own CAPA (8D) processes.

• Conduct or facilitate Failure Analysis (FA); collect process and qualification data to build BKMs.

Training & Parts Readiness

• Build initial training for new products and partner with Global Technical Training (GTT) to deliver and scale training (“train-the-trainer”).

• Train CEs, PSEs, TPS prior to ELS shipments.

• Identify new spare parts; coordinate with AGS to stock in correct locations.

Design Reviews

• Participate in Engineering Design Reviews; ensure Lessons Learned and corrective actions are captured in design intent for new products.

What You Bring

• Education: Bachelor’s degree (Engineering or related field preferred).

• Experience: 2–4 years in hardware, semiconductor capital equipment, robotics/EFEM, or complex electro-mechanical systems.

Technical Skills:

• Vacuum mainframe, automation, robot and substrate handling experience (SCARA/Cartesian arms, prealigners, end‑effectors)

• Knowledge of Software control systems including Firmware control systems

• Install/startup, retrofit, maintenance documentation for complex systems

• FMECA, FA, CAPA or 8D methodologies

• Data collection/analysis for qualification and BKMs

• Reading schematics/prints; familiarity with robotics/handlers/EFEMs is a plus

Soft Skills:

• SGlobal Product Support Engineer (Automation)

Nice to Have

• Service/Field procedure writing

• Experience with beta site test plans and customer-facing escalations

• Prior training experience (GTT or equivalent “train the trainer”)

Work Location

• Science Park II (Moving to Tampines in end 2026)

Core Responsibilities:

Counter Duties

• Handle all duties required at the ISC counter, including end-to-end fulfillment for departure and/or arrival orders.
• Receive and process orders accurately and timely on Warehouse Management System (WMS). Perform thorough check on item description, quantity and customer information.
• Monitor order status and coordinate with merchants and runners to ensure timely fulfillment of orders.
• Maintain accurate records of inventory movements, monitor stock levels at the counter, perform stock counts eg. PWP, GWP, coupons and report discrepancies promptly.
• Assist with Changi Rewards membership enquiries, redemptions, and other marketing campaign giveaways as stipulated by CAG. Attend to customers’ enquiries at the counter and upsell commercial services (e.g. Shopping Concierge Services, Changi Rewards, etc.).
• Ensure compliance with SOPs and service standards.

Runner Duties

• Responsible for the transfer, delivery and/or collection of items within terminals (counters, merchants, and NT backroom), ensuring orders are correct and quality checks are performed.

Checker Duties

• Pick, pack and organize items for pick-up or delivery, ensuring accuracy and timeliness of orders

Other Duties

• Perform housekeeping duties and always ensure cleanliness of the counter and backroom.
  Assist with any other duties as assigned by management.

12 hours shift, 4 days work week

Select 1 fixed shift:
10am - 10pm  OR
10pm - 10am

Job Description

• Industry/ Organization Type: Cooling Solutions Provider
• Position Title: Service Engineer
• Working Location: Kaki Bukit
• Working Hours: 5.5 Days, Monday – Friday (9am – 6pm), Saturday (9am – 1pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform periodic servicing, preventive maintenance, and troubleshooting of CRAC/ WDS and related systems.
• Diagnose hardware and software faults, identify root causes, and implement effective solutions.
• Execute equipment power-up/ down procedures and respond promptly to emergency service calls (e-calls).
• Provide technical support and onsite training to clients on Operation & Maintenance Manuals (OMM).
• Build and maintain strong client relationships, working closely with site engineers and customer engineering teams.
• Prepare detailed service reports and submit regular (weekly/ monthly) updates on activities, progress, and corrective actions.
• Monitor contractor activities, ensuring compliance with safety, operational procedures, and quality standards.
• Ensure adherence to data center safety regulations and support ad-hoc tasks assigned by management.

APPLY NOW!!!

• Minimum ITE/ Diploma in Mechanical or Electrical Engineering (or equivalent).
• With hands-on experience in maintenance and troubleshooting electrical and mechanical systems, preferably dealing with ACMV/ DX systems.
• Possess practical knowledge of CRAC/ WDS or critical infrastructure is an added advantage.
• Good problem-solving, analytical, and communication skills (both written and verbal).
• Willing to commit for standby duties, and ability to perform manual work in data center environments.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83561 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary

We are a pest control company with stable growth seeking two administrative service personnel who share our commitment to sincere public service.

Responsibilities

• Respond promptly to customer queries to deliver excellent customer service
• Coordinate with relevant departments and staff to resolve customer requests and feedback professionally and timely
• Manage customer feedback and recovery processes to enhance customer satisfaction
• Prepare and process invoices accurately and on schedule
• Organize and maintain customer contact and sales data efficiently
• Perform daily administrative duties as assigned to support operations

Salary: Up to $3000 
Location: Pioneer
Working Days: Mon - Fri (815am - 515pm)

Key Duties:

• Performed installation, testing, start-up, and commissioning of air compressor equipment to ensure proper functionality and performance.
• Carried out preventive maintenance, servicing, troubleshooting, and overhaul works to maintain equipment reliability and efficiency.
• Prepared service reports and maintenance records upon completion of assigned tasks.

Requirements:

• Min Higher NITEC in Mechanical Engineering or relevant
• Possess a valid Class 3 or Class 4 driving license.
• Comfortable working in machine room and industrial environments.

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application.

Please be notified that only shortlisted candidates will be notified.

Chloe Wong Reg No.: R26161743
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449

Part-Time Kitchen Crew / Service Crew – Tai Er 酸菜鱼

Job Highlights

Singapore grown Medical & Surgical Solutions SME
Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Accounts & Admin Executive to support our expanding present Singapore and region! The ideal candidate has at least 1 year of working experience in similar role. We offer competitive remuneration package and good career progression opportunities.

In this role you will:

A.  Accounts Responsibility:

·    Maintain accuracy of general ledger.

·    Perform daily accounting & finance duties includingreceivables and payables processes, general ledger, tax and bank reconciliationetc.

·    Prepare monthly financial and management reports formanagement.

·    Oversee AR and AP data and maintenance of sub-ledger.

·    Handle data entry of transactions to accounting system.

·    Support audit and tax queries.

B.  Admin Responsibility:

·    Reporting to Sales Manager.

·    Being the centre point of contact for sales ordering placing, including orders from various countries.

·    Efficiently process orders and coordinate deliveries.

·    Be involved with the entire sales operations process, from issuing invoice, navigating customer to payment platform, issuing sales order, purchase orders to other trade-related documents.

·    Responsible for shipment arrangement to ensure smooth & consistent goods delivery.

·    Establish active communication and engagement with sales and logistic team to ensure that orders are processed promptly.

·    Point of contact for Key account inquiries and being an inside sales for existing customers.

Qualifications & Requirements

·    Minimum GCE ‘O’ Level & ITE or Diploma with 1 years working experience will be an advantage.

·    Basic accounting skills.

·    Computer skill such as MS Office.

·    Possess good interpersonal and communication skills.

About DuoMed

Founded in 2019, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licensed and ISO13485 compliant manufacturer of medical devices & consumables. By 2025, we have extended our distributorship in Malaysia, Thailand, Philippines, Vietnam & India.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume. We regret that only suitable candidates will be shortlisted for further discussion.

Company Overview

Singapore Saizeriya Pte. Ltd. is a Japanese chain of family-style Italian restaurants with over 1000 outlets in Japan and locations across Asia, including Singapore. We are expanding and seek motivated individuals to join our team and deliver quality Italian cuisine and service.

Job Summary

Join Singapore Saizeriya as a Service Crew or Kitchen Assistant, delivering excellent customer service and food quality by following SOPs, maintaining cleanliness, and supporting kitchen and service operations during peak periods.

Responsibilities

Service Crew

• Serve customer orders accurately following company SOPs to ensure quality and satisfaction
• Maintain cleanliness and tidiness of the restaurant throughout shifts to provide a welcoming environment
• Complete preparation tasks before peak periods to ensure smooth service flow
• Prepare dessert orders according to company SOPs and presentation standards
• Wash dishes efficiently to support kitchen operations

Kitchen Assistant

• Prepare customer orders accurately following company SOPs and presentation guidelines
• Maintain cleanliness and tidiness of the restaurant throughout shifts to support hygiene standards
• Complete preparation tasks before peak periods to ensure readiness for service
• Receive and pack stock deliveries as needed to maintain inventory
• Wash dishes efficiently to support kitchen operations

Required shifts

• Able to work on weekends and Public Holidays

Preferred competencies and qualifications

• Experience working in a restaurant environment
• Cheerful disposition and willingness to learn
• Good interpersonal and communication skills

Other Information

Benefits

• Overtime pay at 1.5 times the hourly rate
• Monthly and quarterly attendance incentives up to $1400
• Meal allowance
• Medical and dental coverage
• Annual performance bonus

---

Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm

Salary: Basic $2500 to $2800

Address: Joo Koon

Requirements

Relevant experience

Job scope

Answering of phone calls

Preparing Sales Quotations and Issuing of Sales Orders

Follow up of sales orders until delivery is fulfilled

Eager to learn company’s range of products

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team focusing on APJ customers.

SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities such as GenAI. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS APJ, and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE team and other Amazon and AWS stakeholders.

As a SCE Deal Lead focusing on APJ customers, you will be responsible for managing the end to end Deal Cycle for strategic, large, complex or highly competitive deals across APJ. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.

Key job responsibilities

• Lead negotiations and customer closure for strategic, large, complex or highly competitive deals
• Develop and shape the overall deal strategy and structure to meet customer business outcome and goals
• Contribute to developing AWS’s value proposition and solutions
• Drive revenue growth and Cloud adoption
• Closely collaborate with key stakeholders across the organization for APJ regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)
• Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities
• Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes
• Develop strategies for pricing and discounts; effectively communicate and identify deal blockers
• Lead or support presentation of deal proposals to Customers

Requirements:

• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• 15+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure
• 12+ years working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals

Responsibilities:

• Tasked with turning foundational datasets into actionable sales strategies. This involves managing promotional planning, lead generation, and sales enablement while utilizing software like Microsoft, SAP, and company systems
• Build, maintain, and analyze datasets to guide sales directions and map out market development.
• Lead B2B lead generation, promotional planning, and sales enablement campaigns to drive measurable growth.
• Proactively propose strategies to improve sales performance and investigate the "why" behind data outcomes.
• Utilize, build, and optimize reporting tools to streamline marketing and sales operations.

Requirements:

• Min Degree in Marketing/ Business/Engineering or related field
• Min 3 years of relevant experience in doing sales in Equipment/ Machinery Industry
• Must possess proficiencies in Excel and PBI/Tableau

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job description:

• Be the point of contact for servicedesk
• Provide 1st and 2nd level support to troubleshoot IT issues
• Provide assistance & support to IT Projects
• Assist in the daily running of data center and server management
• Assist in procurement, document control, asset tracking & administration.

Requirements:

• 2 - 5 years of IT Technical, end-user support working experience
• Experience in creating user’s account and mailboxes on AD and Exchange
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting
• Good knowledge in diagnostic of hardware issues on PCs and notebooks
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc
• Able to work independently as well as in a group
• Good organization, communication and interpersonal skills