Total 25 Junior Executive level Customer Service job vacancies in PASIR GUDANG

As an Assistant Student Care Mentor, you will be working closely with children (7-12 years old) and make a positive difference in their lives. Your key responsibilities include:

• executing day to day operations in the centre
• ensuring safety and well-being of the children at all times
• assisting lead mentor(s) to provide guidance and supervision of children in their school and other academic assignments
• coaching and testing children for their school spellings
• assisting in the preparation and co-conducting in-house enrichment curriculum with quality
• building a positive and respectful relationship with children
• managing and guiding children to develop positive habits and mannerisms
• executing holiday activities or special events for the children during school holidays
• other related duties as assigned by the Centre Supervisor or Manager

Requirements: -

• Passionate in reaching out and empowering primary school children
• Ability to manage a group of 10 to 15 children using positive management strategies
• Ability to coach or guide children in their academics assignments
• Enjoys working in a high-energy and dynamic environment
• Has good interpersonal skills and is a good team player
• Independent, observant, organized, responsible and takes initiative
• Open to learning new skills and be trained
• Minimum GCE 'O' level
• Some relevant working experience preferred
• Working hours: 1.30 pm to 6 pm, Mondays to Fridays

As an Assistant Care Coordinator for NUHS@Home, you will play a vital role in the care coordination and management of our patients. We are seeking a dedicated individual who can work closely with the healthcare providers, patients, and their families to ensure high-quality care is delivered in the comfort of patient’s own homes. If you are a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you!

Primary Responsibilities and Duties (80%):

Patient Care

• Performs pre-admission screening for patients and caregivers.
• Works in collaboration with the nurses to manage and provide holistic care to patients in their homes, including monitoring patients’ general condition and progress.
• Identifies and reports any deviations from norm, care gaps or issues to appropriate Team Nurse Lead/Nurses/Clinicians.
• Handles enquiries and provide regular updates on care plans with patients and caregivers.
• Participates in interdisciplinary team meetings and provides input on patient care plans.
• Documents patient care and maintain accurate records of patient progress and treatment plans.
• Collaborates with community resources and other healthcare providers to ensure continuity of care and appropriate referrals for relevant community services.

Telehealth Monitoring

• Monitors patient’s vital signs and escalate red flags to the respective team nurses/physicians.
• Provides basic patient education.
• Adherence to telehealth monitoring using Telehealth system.
• Lifestyle changes/health coaching eg, diet, nutrition, basic exercise.

Secondary Responsibilities and Duties (20%):

• Ensures all necessary equipment and supplies are available for patient care, and coordinates with vendors as needed.
• Participates actively in continuous quality improvement activities, risk management strategies and projects.
• Performs any others ad-hoc duties and responsibilities that may be assigned from time to time.

Job Specification/Requirements

• Diploma in health related courses preferred
• Fluent in English, ability to speak in local dialects will be an advantage.
• Good computer literacy and knowledge of PC software packages.
• Able to do shift work / flexible schedule, including evenings, weekends, and public holidays.
• Able to cope and work independently in a fast-paced working environment.
• Service oriented, pleasant and cheerful personality with strong interpersonal and communication skills.
• Good team player and demonstration of some leadership skills.
• Have initiative and commitment with good sense of integrity and teamwork.
• Knowledge of hospital operations/previous working experience (in healthcare setting) will be an added advantage.

Job Description :

• Perform on-site installation & commissioning of laboratory equipment, troubleshooting, repair, and maintenance
• Provide after-sales services, prepare service quotation/reports & conduct training for customers
• Perform QC validation test on equipment before delivery/ship
• Attend to customer's inquiry pertaining to services (phone & email)
• Responsible for in-house equipment maintenance and repair
• Working closely with the Sales/ Customer Care department
• Support the overseas distributors on technical issues on our house brand equipment
• Maintain & update the user manual/training document/technical document
• Support the implemented GDPMDS & ISO 13485 Quality Management System

Job Requirement:

• Min Diploma in Biomedical/Mechanical/Electrical Engineering or its equivalent
• Ability to read, interpret and analyze schematics, assembly drawings, and wiring diagrams
• Possess good verbal & written communication skills
• Able to work in a team
• Able to multitask and work under pressure
• Good analytical and troubleshooting skills
• Good organization and time management skills
• Enjoy working in a dynamic startup culture

Sales Support Assistant

Responsibilities

• Assist the sales team in preparing accurate quotations, proposals, and sales documents to support customer acquisition
• Follow up on customer inquiries and sales opportunities to maintain engagement and drive sales growth
• Coordinate with customers to confirm order details and resolve issues promptly
• Maintain and update customer records to ensure accurate sales follow-up and data integrity
• Process customer orders accurately and efficiently to meet customer requirements
• Coordinate with operations and logistics teams to ensure timely order fulfillment and delivery
• Monitor order status and provide regular updates to customers and sales coordinators to manage expectations
• Prepare sales follow-up reports to track performance and support decision-making
• Maintain organized filing systems and documentation related to sales activities for easy retrieval and compliance

Required competencies and certifications

• Proficient in Microsoft Office Suite and ERP systems to manage sales and order processing tasks effectively
• Strong command of IT tools and shipping software to support sales and logistics coordination
• Ability to work precisely and meet objectives and deadlines in a fast-paced environment
• Fluent in English to communicate clearly with international customers and internal teams

Preferred competencies and qualifications

• Experience serving marine customers for 6 months to 1 year to understand industry-specific needs and customer expectations
• Additional language skills to enhance communication with diverse international clients

Administrative Assistant (Part-Time, 22 Hours/Week)
Metta Youth Employment Support (YES) Program – Simei HQ

About the YES Program
The Metta Youth Employment Support (YES) Program empowers youth with special needs by equipping them with vocational skills, real-life work experiences, and opportunities for meaningful employment. Through partnerships with corporate organisations and community engagement initiatives, the program promotes personal development, social integration, and products made by our youth via CSR collaborations and outreach events.

Position Details

• Location: Simei HQ
• Working Hours: 22 hours per week (preferably 3 full days)
• Salary: $12–$14/hour (commensurate with experience)

Key Responsibilities

CSR Order Coordination & Follow-Up

• Coordinate with corporate partners on CSR initiatives
• Process orders, maintain order records, and follow up on deliveries

Inventory & Stock Management

• Monitor product stock levels
• Liaise with production teams and vendors for restocking

Data Entry & Documentation

• Maintain accurate records of orders, inventory, and delivery schedules
• Prepare sales and inventory reports

Client Communication & Support

• Handle client enquiries and provide timely updates
• Coordinate delivery details with partners

General Administrative Support

• Assist with document preparation, report consolidation, and ad-hoc admin tasks

Job Requirements

• Minimum GCE ‘O’ Level or equivalent
• 1–2 years’ experience in administration, sales support, or customer service preferred
• Strong coordination, follow-up, and communication skills
• Able to engage effectively with various stakeholders
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Why Join Us?

• Support a meaningful cause that empowers youth with special needs
• Work in a collaborative, purpose-driven team environment
• Flexible part-time role with a steady schedule

If you’re organised, detail-oriented, and passionate about making a difference, apply now and join us in creating opportunities for youth with special needs.

About the company:

Beecroft Animal Specialist & Emergency Hospital is Singapore's leading independent referral veterinary hospital, located near Labrador Park MRT.

The expert team includes specialists in small animal surgery, internal medicine, neurology, exotic companion mammals, and cardiology, using state-of-the-art diagnostic and therapeutic technology to provide personalized care.

The 24/7 Emergency & Critical Care (ECC) department is fully equipped with advanced facilities and staffed by experienced veterinarians and nurses to handle any pet health emergencies.

In addition to medical and surgical services, the hospital offers care through certified hydrotherapists and rehabilitation professionals, enhancing treatment outcomes and improving the quality of life for pets and their human companions.

About the Job:
Role overview:

• Assist nurses with triage and assist with new case admissions.
• Aid with monitoring and recovery of cases.
• Assisting the vets and nurses in the care and treatment of exotics inpatients.
• Taking radiographs.
• Restraining patients for examination and treatments.
• Cleaning cages, laundry, food bowls, and making sure the exotics area is always presentable.
• Feeding and caring for exotics patients.

Requirements:

• No experience required but prior experience to animal handling/volunteering at shelters will be advantageous.
• Exhibits passion, focusses and displays excellent client service.
• Requirement to work some public holidays on rotation with colleagues. In lieu will be given for these shifts.
• Excellent communication skills to maintain and build relations with referring clinics.
• Able to work on weekends.

Additional Information

• Competitive salary is commensurate with qualifications and experience.
• Medical and healthcare benefits.
• Continuing education support.
• Professional development opportunities.
• Opportunity to work alongside board-certified specialists and experienced referral clinicians.

Equal Opportunity Statement

Beecroft Animal Specialist & EmergencyHospital is an equal opportunity employer. We celebrate diversity and arecommitted to creating an inclusive environment for all employees.

General Description: We are seeking a proactive and detail-oriented Receptionist cum Administrative Assistant to support the full spectrum of administrative functions and ensure the smooth day-to-day operations of the office.

Scope & Responsibilities:

• Report to the Administrative Manager and provide administrative support during office hours (Monday to Friday, 8:00 AM to 5:30 PM).
• Assist the Administrative Department with daily administrative duties and office operations.
• Attend to inquiries from directors, visitors, and guests professionally, including managing incoming telephone calls.
• Serve refreshments to directors, visitors, and guests when required.
• Maintain a clean, organised, and welcoming reception area, and direct visitors appropriately.
• Oversee office housekeeping matters and coordinate with cleaning personnel.
• Manage meeting room bookings and ensure meeting facilities are properly prepared.
• Ensure the smooth operation of office equipment and monitor service contracts and renewal schedules.
• Handle document scanning, printing, photocopying, filing, and other document management tasks.
• Maintain records of incoming and outgoing mail, courier services, and deliveries.
• Source cost-effective vendors and suppliers as required.
• Arrange travel bookings, visa applications, accommodation, and transportation for employees.
• Coordinate with external vendors and service providers to maintain office facilities and services.
• Assist in the procurement and distribution of corporate gifts, festive gifts, and company souvenirs.
• Monitor and maintain inventory levels of office stationery, pantry supplies, and other office necessities.
• Assist in organising employee engagement and welfare activities.
• Carry out other duties and responsibilities assigned by the Company from time to time.

Requirements:

• Relevant administrative experience is preferred.
• Minimum GCE O' Level qualification or equivalent.
• Entry-level candidates with a positive attitude and willingness to learn are welcome to apply.
• Occasional after-office-hours support may be required for travel arrangements due to differing global time zones.
• Occasional after-office-hours coordination with external vendors may be required when necessary.
• Possess a problem-solving mindset and the ability to multitask effectively.
• Proficient in Microsoft Office applications.
• Independent, meticulous, and a fast learner with good communication skills.
• Good telephone etiquette and customer service orientation.
• Positive attitude with a willingness to learn and contribute.
• Pleasant personality with strong interpersonal and teamwork skills.

**Interested candidates are invited to submit their detailed resume, stating their current and expected salary, notice period, and availability.

We regret that only shortlisted candidates will be notified.

We are a real estate agency based in Singapore, specializing in serving overseas companies and new immigrant professionals. We are currently seeking a dedicated Administrative Assistant to join our team. If you have a keen interest in Singapore real estate, possess patience, and attention to detail, we would love to hear from you!

Job Responsibilities:

1. Handle Customer Inquiries: Greet and assist clients, understand their needs, and provide appropriate property recommendations.

2. Arrange Property Viewings: Organize and schedule property viewings to ensure a smooth and pleasant experience for clients.

3. Assist with Handover, Move-In, and Move-Out Procedures: Support clients through the handover, move-in, and move-out processes, offering necessary guidance and assistance.

4. Draft Relevant Contracts: Prepare lease and sales contracts as per company requirements, ensuring accuracy and completeness.

5. Coordinate with external vendors for office supplies and service contracts.

6. Support the management and company in any other adhoc administrative tasks

What You Will Learn:

1. Extensive Knowledge of Singapore Real Estate: Gain valuable insights and knowledge about the Singapore real estate market, enhancing your professional expertise.

2. Networking Opportunities: Meet and connect with professionals from various industries, expanding your personal and professional network

We Are Looking For:

1. Interest in Singapore Real Estate: You are passionate about the real estate industry and eager to grow within this field.

2. Patience: You are patient and capable of thoroughly addressing client needs and concerns.

3. Attention to Detail: You have a keen eye for detail, ensuring high-quality work and client satisfaction.

4. Bilingual: Many of our customers came from China, so speaking and writing in Chinese is essential in this position.

If you meet the above criteria and are excited about this opportunity, please contact us as soon as possible! We look forward to welcoming you to our team.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Assistant-%28Point-of-Care-Diagnostics%2C-iHealthTech%29/33268-en_GB/

We regret that only shortlisted candidates will be notified.

About iHealthTech

At iHealthtech, we envision advancing health through innovation, integration of smart technology and on-demand health solution. Our organisation consists of an interdisciplinary team of scientists, engineers, and clinicians who work with our industrial partners to push the frontier of science to meet patients' needs. 

Job Description

We are seeking highly motivated Research Assistants to join a multidisciplinary team developing next-generation point-of-care (POC) diagnostic technologies for cardiovascular and other diseases.

Successful candidates will contribute to one or more of the following research areas:
•    Electrochemical biosensors for disease biomarker detection
•    Passive microfluidic plasma separation devices for finger-prick blood sampling
•    Portable wireless electrochemical reader systems, embedded electronics, and AI-enabled diagnostics

These positions offer hands-on experience at the intersection of biomedical engineering, microfluidics, biosensors, electronics, software development, and translational healthcare technologies.

Key Responsibilities

• Design, prototype, and test microfluidic devices, electrochemical sensors, and portable diagnostic systems.
• Support fabrication processes including micro/nanofabrication, surface modification, and device integration.
• Conduct experimental evaluation of device performance using biological samples and laboratory models.
• Assist in the development of embedded systems, data acquisition hardware, wireless communication modules, and user-interface software.
• Support signal processing, data analysis, and integration of AI-based analytical tools for automated interpretation of diagnostic results.
• Collect, organize, and analyze experimental data using appropriate software tools.
• Work closely with postdoctoral fellows, clinicians, engineers, and interdisciplinary collaborators.
• Maintain laboratory records, prepare technical reports, and contribute to publications and presentations.
• Ensure compliance with laboratory safety procedures and good research practices.

Qualifications

• Bachelor’s or Master’s degree in Biomedical Engineering, Electrical Engineering, Computer Engineering, Mechanical Engineering, Materials Science, Chemical Engineering, Biotechnology, Computer Science, Chemistry, or a related discipline.
• Hands-on experience through coursework, research projects, internships, or laboratory work in one or more of the following areas:Biosensors and electrochemistryMicrofluidics and lab-on-chip systemsBiomedical device developmentEmbedded systems and electronicsSoftware development and data analysis
• Strong analytical, organizational, and problem-solving skills.
• Ability to work effectively in a multidisciplinary research environment.

Preferred Skills

Experience in one or more of the following areas will be advantageous:

• Electrochemical sensing and techniques such as CV, DPV, SWV, EIS
• Microfluidic device design, fabrication, and plasma separation technologies
• Microcontrollers, embedded firmware, wireless communication systems, and hardware prototyping
• Surface chemistry, biomolecular functionalization, and bioassay development
• CAD design, 3D printing, laser cutting, or soft lithography
• Data analysis, signal processing, AI/ML, Python, MATLAB, or related tools
• User-interface development and scientific data visualization
• Strong interest in translational diagnostics, point-of-care technologies, and biomedical innovation

Application

To apply, please send the following to the NUS Career portal:

• Curriculum Vitae (CV)
• Names and contact details of three referees (name, institution, and email)

We regret to inform you that only shortlisted candidates will be contacted.  

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Assistant-%28Point-of-Care-Diagnostics%2C-iHealthTech%29/33267-en_GB/

We regret that only shortlisted candidates will be notified.

About iHealthTech

At iHealthtech, we envision advancing health through innovation, integration of smart technology and on-demand health solution. Our organisation consists of an interdisciplinary team of scientists, engineers, and clinicians who work with our industrial partners to push the frontier of science to meet patients' needs. 

Job Description

We are seeking highly motivated Research Assistants to join a multidisciplinary team developing next-generation point-of-care (POC) diagnostic technologies for cardiovascular and other diseases.

Successful candidates will contribute to one or more of the following research areas:
•    Electrochemical biosensors for disease biomarker detection
•    Passive microfluidic plasma separation devices for finger-prick blood sampling
•    Portable wireless electrochemical reader systems, embedded electronics, and AI-enabled diagnostics

These positions offer hands-on experience at the intersection of biomedical engineering, microfluidics, biosensors, electronics, software development, and translational healthcare technologies.

Key Responsibilities

•    Design, prototype, and test microfluidic devices, electrochemical sensors, and portable diagnostic systems.
•    Support fabrication processes including micro/nanofabrication, surface modification, and device integration.
•    Conduct experimental evaluation of device performance using biological samples and laboratory models.
•    Assist in the development of embedded systems, data acquisition hardware, wireless communication modules, and user-interface software.
•    Support signal processing, data analysis, and integration of AI-based analytical tools for automated interpretation of diagnostic results.
•    Collect, organize, and analyze experimental data using appropriate software tools.
•    Work closely with postdoctoral fellows, clinicians, engineers, and interdisciplinary collaborators.
•    Maintain laboratory records, prepare technical reports, and contribute to publications and presentations.
•    Ensure compliance with laboratory safety procedures and good research practices.

Qualifications

• Bachelor’s or Master’s degree in Biomedical Engineering, Electrical Engineering, Computer Engineering, Mechanical Engineering, Materials Science, Chemical Engineering, Biotechnology, Computer Science, Chemistry, or a related discipline.
• Hands-on experience through coursework, research projects, internships, or laboratory work in one or more of the following areas:Biosensors and electrochemistryMicrofluidics and lab-on-chip systemsBiomedical device developmentEmbedded systems and electronicsSoftware development and data analysis
• Strong analytical, organizational, and problem-solving skills.
• Ability to work effectively in a multidisciplinary research environment.

Preferred Skills

Experience in one or more of the following areas will be advantageous:

• Electrochemical sensing and techniques such as CV, DPV, SWV, EIS
• Microfluidic device design, fabrication, and plasma separation technologies
• Microcontrollers, embedded firmware, wireless communication systems, and hardware prototyping
• Surface chemistry, biomolecular functionalization, and bioassay development
• CAD design, 3D printing, laser cutting, or soft lithography
• Data analysis, signal processing, AI/ML, Python, MATLAB, or related tools
• User-interface development and scientific data visualization
• Strong interest in translational diagnostics, point-of-care technologies, and biomedical innovation

Application

To apply, please send the following to the NUS Career Portal.

• Cover letter
• Curriculum Vitae (CV)
• Names and contact details of three referees (name, institution, and email)

We regret to inform you that only shortlisted candidates will be contacted.  

Monthly reconciliation of bank accounts using Xero
Managing HR functions including recruitment
Manage timesheets administration and payroll processing

Candidate must possess
Detailed oriented, organized, independent, reliable, resourceful, willing to learn and adapt, and a good team player, strong multitasking and prioritization skill
Proficient in MS Office

Working hours 9-6pm Mondays-Fridays
Salary: $12-$14 per hour

Contact Chan @ 87161632 for interview

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-AssistantAssociate-Centre-for-Sustainable-Medicine/27734-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

Climate change is the defining challenge of this century, and healthcare is both a victim of climate change and a major contributor to it. The Centre for Sustainable Medicine (CoSM) at the National University of Singapore works at the frontier of policy, clinical systems, and global health to accelerate the transition to low-carbon, climate-resilient health systems across Asia and worldwide.

Purpose of the Post

We invite applications from a dynamic, experienced professional to help advance CoSM’s research priorities and to strengthen the real-world uptake of the Centre’s work.

The postholder will work across the Centre’s major workstreams - including health system carbon analytics, clinical transformation, and capacity building - ensuring that research and technical evidence are synthesised, interpreted, and translated into decision-ready outputs for policymakers, health system leaders, clinicians, partners, and other stakeholders.

This is a cross-cutting role at the interface of research, policy, and implementation. The successful candidate will play a leading role in converting evidence into high-impact products, supporting policy feedback cycles, and strengthening lessons from implementation and stakeholder engagement to inform the Centre’s future research.

Key Responsibilities and Roles

1. Research synthesis, analysis, and translation

• Contribute to the development of research outputs, including reports, peer-reviewed publications, technical analyses, and policy papers.
• Support the analysis and interpretation of research findings from CoSM projects, including emissions baselines, adaptation and mitigation strategies, health system analytics, and education initiatives.
• Translate research outputs into clear and actionable products for policy and practice, including policy briefs, executive summaries, technical guidance, and knowledge products.
• Identify cross-cutting insights from CoSM’s body of work and shape coherent evidence narratives that communicate the Centre’s contribution to global sustainable healthcare transformation.
• Support the preparation of academic publications, including drafting sections of manuscripts, coordinating co-author inputs, and assisting with reference management and editorial processes.

1. Policy feedback and implementation learning

• Support the policy feedback cycle by gathering and synthesising insights from governments, delivery partners, clinicians, and other stakeholders on how evidence is being received, interpreted, and applied.
• Help ensure that lessons from implementation and engagement feed back into research framing, future analysis, and programme development.
• Facilitate structured dialogue between research teams and policy or practice stakeholders to strengthen the relevance, usability, and timing of CoSM outputs.
• Support the development and coordination of communities of practice across Asia-Pacific and globally, particularly in areas such as net zero healthcare, climate-resilient health systems, and health system decarbonisation.

1. Knowledge and evidence dissemination

• Support dissemination of research through regional and global platforms, including technical forums, convenings, policy roundtables, and academic or professional events.
• Prepare high-quality briefing materials, concept notes, slide decks, summary papers, and dissemination products for international events, multilateral engagements, and senior partner discussions.
• Develop accessible summaries and tailored synthesis materials for different stakeholder groups, including ministries of health, hospital leaders, clinicians, finance stakeholders, academic audiences, and learners.
• Support the strategic positioning of CoSM’s flagship initiatives by ensuring clarity, consistency, and strong evidence-based narratives across written, digital, and presentation materials.

Qualifications

Essential

• A Bachelor’s degree or Master’s degree in public health, health policy, health systems, environmental health, economics, social policy, or a related field.
• 3-8 years of experience in research, public policy, evidence synthesis, policy-facing roles, or related functions.
• Demonstrated ability to interpret and translate complex technical or research material into clear, structured, and compelling outputs for varied audiences.
• Strong analytical and writing skills, with excellent editorial judgement and the ability to distil evidence without oversimplifying it.
• Experience working with multidisciplinary teams and engaging senior stakeholders across research, policy, and implementation settings.
• Strong organisational skills and ability to manage multiple workstreams simultaneously.

Highly desirable

• Experience working with governments, multilateral organisations, or large health systems.
• Familiarity with climate, sustainability, or health system transformation agendas.
• Experience working at the interface of research, policy, and implementation.
• Experience supporting dissemination of research through policy products, technical guidance, publications, or high-level stakeholder briefings.
• Experience supporting regional or international partnerships.

Remuneration will be commensurate with the candidate’s qualifications and experience. Informal enquiries are welcome and should be made to Jit Sohal, Head of Strategy and Impact, at joincosm@nus.edu.sg

Formal application: Please submit your application, indicating current/expected salary, supported by a detailed CV (including personal particulars, academic and employment history, complete list of publications/oral presentations (if any) and full contacts of three (3) referees to the NUS Career Portal. We regret that only shortlisted candidates will be notified.

Up to $6,300 (Basic Salary) + AWS + VB

The individual in this position is responsible for strengthening the Informatics product technical support and address the customers’ requirements on Software Solutions through regional partners and subsidiaries across the APAC region.


Job Description

➤Primarily responsible for Support and Training Management for relevant Partners

➤Provide timely and effective Post-Sales Technical Support for Informatics products

➤Respond promptly to Customer and Partner inquiries, aiming to resolve issues within the shortest possible off time

➤Identify and address potential issues proactively

➤Maintain a consistent resolution time for post-sales support cases to ensure customer satisfaction

➤Deliver comprehensive technical training, including material preparation/update on Informatics products to Partners and Customers

➤Develop and demonstrate comprehensive knowledge of LabSolutions Software Suite, including configurations, new features, workflow, architecture, and technical features

➤Assess competency gaps of Partners and implement corrective training measures

➤Keep Partners updated on product enhancements and new features to ensure they remain equipped with the latest information

➤Write knowledge-based documents on software features, installation prerequisites, and troubleshooting guidelines

➤Manage and effective usage of Customer/Partner Support Portal for delivery excellence

➤Sound knowledge on System Architecture and technology to meet customers’ demand on the Laboratory Digitalization

➤Works with business team for pre-sales technical queries and customer-facing technical discussions

➤Create new solutions, strategies to improve service quality

Job Requirement

➤Bachelors/Master’s degree in IT Computer Science/Chemistry/Biochemistry/Instrumentation or equivalent

➤At least 3~5 years of experience in laboratory informatics products such as CDS, SDMS, LIMS, ELN, etc.

➤Experience with Installation, Configurations, Troubleshooting and Maintenance of CDS/SDMS applications

➤Experience with laboratory software workflows, Regulatory Compliance, FDA Guidelines (USFDA, EU, PIC/S, etc…), Lab Data lifecycle management and data integrity (ALCOA+)

➤Fundamentals on Windows OS (Server, Virtualization, Networking) and Database (Microsoft SQL Server)

➤Experience in service industry with focus on Software, IT and background on Analytical Instruments (HPLC, GC, LCMS, GCMS) is an advantage

➤Experience in Software Validations, CSV is an advantage

➤Experience of working within a regulated environment especially Pharmaceutical and/or related regulated industries such as Medical devices, Testing Laboratories

➤Willing to travel as per business needs (20~30%)

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Khoo Tiffany

EA Registration No: R22107626

Pasona Singapore Pte. Ltd.

EA License No: 90C4069

• Position: Admin Assistant (Invoicing/Customer Service)
• Location: Tuas West -near MRT
• Working hours: 5 days, Mon to Fri (8.30am to 5.30pm)
• Salary (commensurate on experience): Up to $2800 + AWS + Variable Bonus + OT
• Duration: Permanent
• Industry: Manufacturer

Main Responsibilities:

• Attend to all service calls via emails, telephone and faxes, co-ordinate all the relevant works with Service Coordinator.

• Compile all the service reports and relevant documents nfrom Service Coordinator to generate invoice.
• Performing daily invoicing functions by using ERP Navision software.
• Issue debit or credit notes for corrections.
• Ensure invoices are processed reconciled, billed accurately and in a timely manner.
• Sending the posted invoices with related supporting documents to customers in time via email or upload to customer’s given portal.
• Filling documents, general office duties (emails and courier)
• Provide admin support and ad-hoc duties as tasked.

Requirements:

• Minimum N/O/A Level/Diploma Holders in Office Skills

• A basic accounting knowledge
• At least 1-2 years of working experience in related field
• Must be PC literate in Microsoft Office Application

Email to joie@searchpersonnel.com.sg 

Do visit www.facebook.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position: Admin Assistant (Construction)
• Location :Loyang- few bus stops from Pasir Ris MRT
• Working hours: 5.5 days, Monday-Friday 9.00am-6.00pm Saturday half day 9.00am-12.30pm
• Salary (commensurate on experience): Up to $3000 + Bonus + 14 days annual leave
• Duration: Permanent
• Industry: Timber Flooring

Main Responsibilities:

• Handle customer enquiries via phone and email
• Provide administrative and customer support
• Prepare invoices and delivery orders
• Update customer records in the database
• Share basic product information and follow up with customers
• Support other administrative duties as assigned

Requirements:

• Diploma or equivalent qualification
• At least 1 year of administrative or customer service experience
• Experience in construction, renovation, interior fit-out, or related industries will be an advantage
• Proficient in Microsoft Office
• Able to communicate clearly and provide good customer service

Email to joie@searchpersonnel.com.sg

***We DO NOT charge our candidates nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.