Job description :

• Possess good command of written and spoken English
• Process customer orders in the system and relate the information to concerned department.
• Correspond to all customer inquire effectively and efficiently.
• Relate all customer requirements, changes in specifications to the related department in a timely manner.
• Provide the required details to shipping team for shipment arrangement.
• Prepare data and reports accurately and on a timely manner.
• Good work ethic, well organized and self-motivated.
• Good knowledge in MS Office

Qualification :

• Graduate with minimum 2 years working experience as Customer Service (Preferably in Manufacturing Industry)

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

Centre Manager (Student Development)

About the Role

Our client is seeking for a people-focused leader who believes that meaningful growth happens when individuals are given the right balance of guidance, support and opportunities to develop.

As Centre Manager, you will play a key role in shaping both the student and staff experience. Working closely with senior leadership, you will help strengthen centre operations, develop student mentors, improve practices and build an environment where students are encouraged to grow, explore and thrive.

This is more than an operational role. We are looking for someone who enjoys developing people, building capable teams and turning ideas into practical solutions. You are someone who is comfortable bringing structure to a dynamic environment while recognising that lasting improvements are achieved through relationships, trust and consistency.

Key Responsibilities

Team Leadership & Development

• Lead, coach and develop a team of student mentors, helping them build confidence, strengthen their capabilities and grow in their ability to support students effectively.

• Foster a culture of continuous learning, reflection and improvement within the team.

• Provide regular guidance, feedback and coaching to help team members navigate challenges and achieve their potential.

• Identify development opportunities and support the growth of future leaders within the organisation.

• Create an environment where team members feel supported, empowered and accountable for their work.

Student Experience & Engagement

• Work closely with student mentors to create a safe, engaging and positive environment that supports student growth and development.

• Support the team in managing student behaviours and challenges through practical, relationship-based approaches that encourage positive outcomes.

• Monitor student engagement and identify opportunities to improve participation, learning experiences and overall programme effectiveness.

• Partner with the team to develop strategies that balance structure, consistency and flexibility based on students' developmental needs.

• Help create an environment where students are encouraged to take ownership of their learning, build confidence and develop positive habits.

Operations & Continuous Improvement

• Oversee the day-to-day operations of the centre and ensure programmes are delivered effectively.

• Review existing practices, identify areas for improvement and implement practical solutions that enhance both the student and staff experience.

• Work closely with senior leadership to operationalise ideas, initiatives and long-term plans.

• Develop and maintain systems, processes and operating standards that support consistency, quality and accountability.

• Take ownership of operational challenges and work collaboratively with stakeholders to identify sustainable solutions.

• Support reporting, documentation and compliance requirements as required.

Stakeholder Management

• Build trusted relationships with students, parents, staff and external stakeholders.

• Communicate effectively and professionally while managing differing expectations and perspectives.

• Partner with families to support student development and maintain a positive centre experience.

• Serve as a key point of contact for operational and programme-related matters.

What We're Looking For

The successful candidate will likely be someone who:

• Enjoys helping others grow and finds fulfilment in seeing both students and team members develop over time.

• Believes that strong teams are built through coaching, support and trust rather than authority alone.

• Understands that a positive environment is created through relationships, consistency, clear expectations and mutual respect.

• Is comfortable balancing structure with flexibility, recognising that different individuals may require different approaches to succeed.

• Enjoys identifying challenges, experimenting with new ideas and continuously improving existing practices.

• Is naturally organised and able to bring clarity, structure and direction to complex situations.

• Takes ownership of issues and works collaboratively with others to find practical solutions.

• Is confident working with both children and adults and able to adapt their communication style accordingly.

• Has a genuine interest in developing people and building stronger teams.

Requirements

• Diploma or Degree in Education, Psychology, Youth Development, Social Services, Business Management or a related field.

• Experience leading teams within education, student care, enrichment, youth development, community services or similar environments.

• Demonstrated experience coaching, mentoring or developing team members.

• Strong interpersonal, communication and stakeholder management skills.

• Ability to manage both operational responsibilities and people development priorities.

• Experience implementing improvements, initiatives or operational changes will be advantageous.

Why this role?

This is an opportunity to play a meaningful role in developing both students and future leaders. You will have the chance to shape programmes, strengthen teams, improve practices and contribute to an environment where growth, learning and continuous improvement are valued.

EA Personnel: Sim Ee Targa

EA Reg ID: R1102530

EA Licence No.:24C2359

Job Summary

• Manage customer enquiries and service quotations to ensure timely and accurate responses.
• Process customer orders efficiently using ERP systems to support seamless sales operations.
• Coordinate shipment arrangements via sea, freight, courier, and local delivery to meet delivery schedules.
• Handle after-sales service including warranty claims on parts and jobs to maintain customer satisfaction.
• Conduct inventory control and physical stock takes to ensure accurate stock levels and general inventory practices.
• Prioritize responsiveness to deliver high-quality customer service consistently.
• Acquire comprehensive product knowledge to enhance service capabilities and support team coverage during absences.
• Promote sales by actively engaging customers and pushing additional products and services daily.
• Support business development efforts by expanding markets, products, and services to new and potential customers.
• Initiate creative outreach strategies to attract and engage more potential customers.
• Generate detailed monthly reports summarizing offers, market requirements, customer feedback, pricing updates, and marketing activities to inform business decisions.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies. 

What impact can you make in this role?

The Senior Vice President, Operational Service Delivery will lead global service delivery coordination across the Global Infrastructure Command Centre. The role is responsible for ensuring seamless operational execution across internal infrastructure teams, managed service providers (MSPs), and technology product teams.

This leader will act as the operational integrator across the infrastructure estate—ensuring reliable service delivery, disciplined operational governance, and predictable execution of operational change initiatives across data centres, networks, cloud platforms, end-user services, and cybersecurity product operations.

Operating within a highly regulated institutional environment, the role will ensure that operational delivery aligns with enterprise risk standards, service level commitments, and strategic transformation initiatives.

The position requires a leader capable of coordinating complex global delivery models, driving accountability across internal and vendor teams, and scaling operational maturity across multiple technology domains.

What will you do as SVP, Operational Service Delivery & Command Center Operations

Global Operational Service Delivery

• Lead operational service delivery governance across the global infrastructure estate, ensuring consistent execution and service reliability across:Data centre and compute infrastructureStorage and backup platformsDatabases, Data Platforms and Application PlatformsEnterprise networks and connectivityCloud infrastructure platformsEnd-user technology and collaboration servicesCybersecurity product operations

• Establish structured operational coordination between internal engineering teams, command centre operations, and managed service providers to ensure seamless service delivery.
• Drive accountability for operational performance against service level agreements, operational metrics, and service reliability targets.

Command Centre Operational Coordination

• Act as the primary operational delivery lead within the Global Command Centre.
• Ensure the command centre functions as the central hub for:Cross-platform operational coordinationIncident and operational response managementService restoration and recovery oversightOperational readiness and production stability
• Work closely with Major Incident Management and Site Reliability Engineering functions to ensure rapid issue triage, escalation management, and root cause remediation.

Managed Service Provider Governance

• Provide senior operational oversight for global MSP relationships supporting infrastructure operations.
• Key responsibilities include:Partner with internal stakeholders ( TG, VG, finance and risk teams)  to align MSP performance and delivery outcomes with organizational objectives.Lead day to day governance of MSP adherence to contractual service levels, operational performance targets and compliance obligations.Monitor service credits, contractual obligations and change requests to ensure accountability and cost efficiency in managed service arrangements.Serve as the key escalation point for operational issues, ensuring proactive communication, resolution ownership and adherence to escalation protocols.Driving continuous improvement initiatives with MSP to enhance service quality, automation and operational resilience.Partner with Service Management and Vendor Governance functions to improve operational outcomes and optimise vendor performance.

Operational Programme and Change Execution

• Oversee the execution of operational transformation initiatives impacting infrastructure operations.
• This includes:Operational readiness for new infrastructure capabilitiesProduction rollout coordinationOperational change governanceTransition of new platforms into steady-state operations
• Ensure new capabilities are operationally integrated into the command centre with clear support models, runbooks, monitoring coverage, and escalation pathways.

Operational Risk and Control Environment

• Ensure infrastructure operations adhere to enterprise risk, compliance, and resilience standards.
• Responsibilities include:Establishing strong operational controls across service delivery processesEnsuring operational resilience and recovery preparednessPartnering with cyber and risk teams on operational risk mitigationMaintaining operational audit readiness
• Promote disciplined operational processes aligned with enterprise IT service management frameworks.

Service Performance & Operational Analytics

• Drive transparency and accountability through robust operational metrics and reporting.
• Develop and maintain executive-level reporting across:Service availability and reliabilityIncident trends and root cause patternsMSP performance metricsOperational efficiency indicators
• Partner with data and analytics teams to develop dashboards that provide actionable insights into operational performance across the infrastructure estate.

Cross-Functional Leadership

• Collaborate closely with:Infrastructure engineering leadersCybersecurity product teamsService management and major incident management teamsSite reliability engineeringVendor governance functionsEnterprise architecture and transformation teamsApplication Development and Application Support Teams
• Act as a senior operational leader capable of aligning multiple teams to deliver reliable and resilient technology services globally.

What qualifications or skills should you possess in this role?

• 15+ years of experience in global technology infrastructure operations or service delivery leadership
• Proven leadership in large-scale infrastructure environments spanning multiple technology domains
• Experience managing operational delivery across managed service provider models
• Deep understanding of enterprise infrastructure operations including data centre, networks, cloud, and end-user services
• Experience operating within highly regulated financial institutions or comparable environments
• Leadership experience within a global command centre or network operations centre environment
• Experience implementing operational maturity frameworks such as ITIL or SRE-aligned operational models
• Exposure to large-scale infrastructure transformation initiatives
• Strong background in vendor governance and operational performance management

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact. 

GIC is a Great Place to Work

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection.  At the same time, we believe that flexibility allows us to do our best work and be our best selves.  Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise. This role will be in our Tampines Office. 

GIC is an equal opportunity employer 
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn more about our Technology Group here: 
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at:

https://careers.gic.com.sg/job-invite/17065/

Strategic Planning & Business Execution

·        Execute the Customer Business Plan: Lead end-to-end implementation of Customer JBP for IC Category, reporting directly to Head of Sales.

·        Cross-Functional Collaboration: Partner closely with customers and operation team to deliver business plans. Collaborate with CSP / Shopper Marketing and Brand Team to build account-specific activation plans.

·        Performance Monitoring: Track and analyze customer sales performance. Actively work on business recovery plans to address business loss

·        Strategy Execution: Secure market leadership by successfully landing category strategies at operation level

Promotional & Investment Management:

·        Develop Integrated Promo Plans: Develop and implement the customer promo plan (incl. selling the plan at the customer) and managing promo investments.

·        Optimize Commercial Spending: Oversee promotional budgets, ensuring all Optimizing Promotional Sell Out (OPSO) inputs are completed accurately and on schedule.

·        Maximize Investment Levels: Strategically manage customer investments to maximize ROI for every promotion spent.

Negotiation & Commercial Alignment:

·        Close Commercial Deals: Negotiate promotional plans, including promo investment and strategic counterparts in strict alignment with TMICC category strategy.

·        Contract Accountability: Deliver agreed-upon commercial plans and actively track fulfilment of mutual commitments set in TTA agreements & JBP alignment.

Team Leadership & Advocacy:

·        Perfect Execution: Establish clear, actionable objectives and deliverables for Merchandiser Sales Team to ensure great execution.

·        Brand Diplomacy: Serve as an active ambassador for TMICC to maintain "Top of Mind" status and strengthen long-term relationships with customers.

·        Enterprise-First Mindset: Participate actively in internal TMICC meetings. Actively practice5i approach (Issue, Information, Insight, Implication & Implementation)

KEY REQUIREMENTS:

• Min 3 years in FMCG Sales Experience
• FMCG Modern Trade Experience
• Proficiency with Microsoft Office Tools

Position Title: Principal Physiotherapist
Location: Bright Hill
Working Days: Monday – Friday
Working Hours: 8:30AM – 6:00PM
Salary: $6,000 – $8,000

Job Description

• Lead and coordinate all Physiotherapy services across the practice.
• Deliver assessment and treatment for specialised rehabilitation cases.
• Supervise Physiotherapists and Therapy Assistants.
• Develop specialised treatment pathways and integrated care programmes.
• Implement evidence-based practices and service improvement initiatives.
• Collaborate with multidisciplinary teams to support rehabilitation services.
• Conduct audits, outcome reviews, and professional development sessions.
• Represent Physiotherapy services in clinical governance and strategic meetings.
• Support rehabilitation-related marketing and community education initiatives.
• Develop and oversee educational programmes and staff training activities.
• Support business development and programme planning initiatives.
• Manage partnerships, grants, and funding opportunities.
• Participate in budgeting and policy development.

Requirements

• Bachelor's or Master's Degree in Physiotherapy recognised by the Singapore Allied Health Professions Council (AHPC).
• Registered with AHPC and possess a valid Practising Certificate.
• Possess a valid BCLS + AED certification.
• Minimum 10 years of relevant experience in a hospital or nursing home setting, including at least 3 years in a leadership role.
• Experience in advanced rehabilitation, including neurorehabilitation, orthopaedics, or geriatrics.
• Experience in quality assurance, staff supervision, and client management.
• Experience in private practice will be an advantage.
• Postgraduate qualifications or certifications in healthcare leadership will be advantageous.
• Proficient in Microsoft Office applications.

WhatsApp me your resume for quicker processing! ☺️
WhatsApp: https://wa.me/6596112291 (Kyra)
Voon Yih Boon Reg No: R22106724 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

As an Assistant Manager/ Senior Executive, you will be part of the team in supporting the development and implementation of Advanced Care Planning and the Palliative Care sector in Singapore:

• Work with policy makers, community stakeholders, including service providers and hospitals to drive the development and implementation of the ACP programme; development and implementation of the National Strategy for Palliative Care including involvement in palliative care related pilot programmes, service models and funding policies that support, management of capability and capacity and enablers in the ecosystem. 

• Undertake other tasks as necessary to contribute to Division's objectives in sector development, capability building and outreach (e.g. conducting literature research, data analysis, etc.)

Job Requirements:

• Degree or equivalent in any field with at least 3 years of working experience in service planning and development in the healthcare or social care industry
• Experience in planning, project management in the public sector would be advantageous
• Experience in IT project management would be advantageous
• Systems thinking, resourceful
• Excellent written and persuasive communication skills
• Strong engagement and stakeholder management skills
• Strong analytical capabilities, coupled with basic skills in data analysis and statistics
• Strong at conceptualising ideas, coupled with a practical sense of what works in a complex environment and implement projects
• Candidates who are new in the workforce are welcome to apply

• 5 Work Days, 8.30am-5.30pm / 9am-6pm
• Current Office Near Kaki Bukit MRT, Singapore
• Will Relocate Near Tai Seng MRT in August 2026
• Medical & Dental Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

Requirements:

1. At least Diploma or Degree in IT related field
2. Minimum 2 Years of experiences as Desktop Support Engineer / Technician, IT Support or MIS role in corporate environment.
3. Short notice is preferable [ Less than a month ]

Job Responsibilities

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other IT peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects & Office Relocation

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain IT operational procedures, technical documentation, user guides, and disaster recovery plans.

WeCom Administration & Corporate Applications (Similar like WhatsApp but China Version)

• Serve as the administrator for WeCom and other corporate communication platforms.
• Manage user accounts, organizational structures, permissions, security settings, and platform configurations.

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.
• Monitor system performance, prepare operational reports, and provide recommendations for continuous improvement.

• 5 Work Days, 8.30am-5.30pm / 9am-6pm
• Current Office Near Kaki Bukit MRT, Singapore
• Will Relocate Near Tai Seng MRT in August 2026
• Medical & Dental Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

Requirements:

1. At least Diploma or Degree in IT related field
2. Minimum 2 Years of experiences as Desktop Support Engineer / Technician, IT Support or MIS role in corporate environment.
3. Short notice is preferable [ Less than a month ]

Job Responsibilities

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other IT peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects & Office Relocation

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain IT operational procedures, technical documentation, user guides, and disaster recovery plans.

WeCom Administration & Corporate Applications (Similar like WhatsApp but China Version)

• Serve as the administrator for WeCom and other corporate communication platforms.
• Manage user accounts, organizational structures, permissions, security settings, and platform configurations.

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.
• Monitor system performance, prepare operational reports, and provide recommendations for continuous improvement.

• Well Established Company
• Basic $3000 - $3500 + Incentive + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas
• Working days: Monday to Friday (8am to 5pm), Saturday (8am to 12pm)

Job Responsibilities:

• Finding and securing new customers
• Attend to client enquiry, site visit, understand, communicate product value, provide solution, negotiating and close deal
• Track customer interactions and sales data, coordinate efforts with marketing and stay informed about market trends to drive revenue and achieve company growth
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Nitec/Diploma qualification with minimum 1-2 years of relevant experience
• Possess with electrical and crane/hoist basic knowledge will be added advantage
• Preferable possess Singapore driving license

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

You will perform counter and support duties at the Department of Child Development, KK Women’s & Children’s Hospital:

• Registration and billing of patients
• Schedule patients’ appointments
• Attend to patients’/public enquiries
• Perform routine procedures e.g. taking of height and weight of patient
• Prepare and set up doctors’ consultation rooms for daily usage e.g., examination/screening items are available for doctor to examine patients & cleaning of equipment and toys etc
• Support Doctor’s clinics, ensure doctors’ orders are followed and services are entered correctly at all times

Job Requirements:

• GCE N /O /A /NITEC /ITE (Office Skills)
• Prior Knowledge of Outpatient Appointment (OAS) preferred
• Service-oriented with pleasant disposition and good interpersonal communication skills
• Possess basic computer literacy skills - MS and Excel
• Able to multi-task in a fast-paced environment
• Good Team player
• Alert and meticulous

Job Summary:
We are seeking a detail-oriented, service-driven and proactive Senior Executive, Service Excellence & Learning & Development to join our Hospitality team. This role is responsible for supporting service excellence initiatives and delivering learning and development programs across Hotels and Food & Beverage operations. You’ll play a key role in enhancing guest experience, strengthening service culture, and ensuring the effective execution and administration of training initiatives that support operational excellence.

Key Responsibilities:
Guest Experience & Service Excellence 

• Review and analyze guest feedback from surveys, reviews, and internal sources to identify service gaps. 

• Support service excellence initiatives and action plans to enhance guest satisfaction and service standards. 

• Collaborate with operational teams to identify service-related training needs and improvement opportunities. 

• Support data collection and basic analysis to monitor service quality trends. 

Learning & Development Delivery 

• Design, develop, and deliver training programs including onboarding, service culture, service standards, and product knowledge. 

• Facilitate stand-up training sessions, briefings, and learning tours across Hotels and F&B operations. 

• Support targeted talent development programs such as internships, apprenticeships, and management trainees. 

• Develop learning materials such as presentations, e-learning content, SOPs, and workshop resources. 

Training Operations & Administration 

• Coordinate end-to-end training logistics, including scheduling, venue setup, attendance tracking, and post-training follow-up. 

• Maintain training records, documentation repositories, SOPs, and learning databases. 

• Track training hours and program completion, ensuring timely and accurate updates in learning systems. 
  
• Prepare basic reports and support audits related to training and service excellence initiatives. 

Requirements:

• Diploma or Degree holder, preferably in Hospitality, Hotel Management, or a related field. 
  
• Exposure to learning & development, service excellence, or training coordination functions is an advantage. 

• Advanced Certificate in Training & Assessment (ACTA) or equivalent training qualification preferred. 

• Minimum 1–2 years of experience in the hospitality industry (Hotels, F&B, or related service environments). 

Role:
Centre Manager (Technology Education Courses / Up to $4000)

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do:

• As a consultant within ICDC team, you are part of a tech team who are tech savvy with future driven mindset to keep updated with the latest technology advancements.

• You will put future-forward thinking into projects that push the edges of technology to support the change of our clients. You will establish and nurture positive working relationships with teams and clients with the intention to exceed client expectations.

• Design and implement end to end application from development to software quality testing in ensuring that the product built are secure and robust for production usage. To achieve this, you will be:

o Building APIs and interface for web, mobile, and other services.

o Designing and implementing user interfaces and layout from designers

o Test and debug web applications and backend services.

o Writing reusable, testable, readable and maintainable efficient code

o Building automation test scripts to ensure application is robust

o Produce comprehensive system design documentation

• Be part of the Agile methodology, daily standup, backlog grooming, demos etc.

• Apply strong problem-solving and critical thinking

• Collaborate effectively with team members

Your role as a leader:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, experience analysts/consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.

• Understand how our daily work contributes to the priorities of the team and business.

• Understand the set expectations and demonstrate accountability in keeping personal

• performance on track.

• Actively focus on developing effective communications and relationship-building skills with

• stakeholders, clients and team.

• Demonstrate an appreciation for working with others.

• Understand what is fundamental to Deloitte’s success as a business.

• Demonstrate integrity and an awareness of strengths, differences, and personal impact.

• Develop their understanding of Deloitte and offer a fresh perspective.

Requirements:

• 3 – 6 years of experience as a Full Stack Developer and/or Software Quality Engineer in an agile environment

• Strong proficiency in Python and Javascript (React.js, Next.js, etc)

• Strong understanding of relational databases (MySQL, PostgreSQL) and basic knowledge of NoSQL (MongoDB)

• Familiarity with caching mechanisms (Redis, Memcached)

• Experience in automation testing tools, i.e. playwright, selenium

• Experience in performance test is a plus, i.e. k6

• Mobile testing tools for Android, iOS, and cross-platform ones

• Experience with CI/CD pipelines, Docker, Docker Compose, and Git

• Exposure to cloud platforms (AWS, Azure, or GCP) is an added advantage

• Good understanding of design patterns, web security (OWASP Top 10), system design principles, software development life cycles (SDLC), testing methodologies, and QA principles

• Stay updated with latest technologies and industry trends

• Demonstrated skills in communication (oral, written, presentation), analysis, problem solving and short term and long-term planning

• Demonstrated portfolio of work showcasing technical competence

• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Due to volume of applications, we regret that only shortlisted candidates will be notified.

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