Total 87 technical support engineer job vacancies in Customer Service category in Australia

Deskside/Desktop Support Engineer

We are looking for experienced full-time deskside engineer to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:
Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Primary work location is Bedok, with willingness to travel to Changi North Rise as needed (Travel between sites will be claimable).

It would be appreciated if you can share with me your interest on the same.
Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at yenpeng@ennovatez.com

Job Description: 

• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements
• Create / update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate, when necessary, in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customers to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material is properly documented and handed over during shift changes
• Perform any ad-hoc duties as assigned
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Diploma or Higher NITEC in Electrical Engineering, Electronics, Information Technology, or a related discipline.
• 1–2 years of relevant experience in system monitoring, operations support, or a similar environment.
• Experience in a monitoring center or operations support role is preferred.
• Basic knowledge of networking and database management is advantageous.
• Exposure to electrical/mechanical drawings, service manuals, or technical documentation is an added advantage.
• Airport operations experience will be an advantage.
• Strong communication, analytical, and problem-solving skills.
• Self-motivated, proactive, and able to work independently as well as within a team.
• Ability to work effectively under pressure and interact with stakeholders at all levels

Working hours

• Rotating 12 hours shift or as assigned.
• Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest
• 2 Months Day shift, followed by 2 months night shift

Reporting locations: Woodlands, ability to travel to other sites during shift may be required 

Compensation:
Fixed Basic Monthly Salary: $3,200 to $3,700 per month maximum & offer will be made depending on the skills & experience level 

Annual Bonus: Yes, 1 month annual bonus 

Allowance & Variable Components: Yes

RESPONSIBILITIES

1)     Administrative Functions

·       Support the Service Manager in preparation of weekly and monthly service reports.

·       Process meter billing and ensure accurate updates in the CRM system.

·       Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.

·       Maintain proper documentation and service records for audit and tracking purposes.

2)     Technical Functions

·       Assist in the installation, setup, and configuration of copiers/ multifunction printers(MFPs) and smart office solutions.

·       Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.

·       Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).

·       Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.

REQUIREMENTS

·       Diploma in Engineering, IT, Electronics, or related discipline.

·       Experience in copier/ MFP servicing, print solutions, or office automation systems.

·       Sound knowledge of network setup (IP configuration, drivers installation).

·       Proficient in MSOffice (Excel, Power point), MCSE, HTML

·       Good communication and interpersonal skills.

·       Able to work independently and as part of a team.

·       Willing to travel for on-site servicing across Singapore.

Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

Position: Senior IT Support Engineer (Job ID: 20250)

• Bugis/ Nicoll Highway

• Basic + AWS + VB
  

Job Description:

System Support (Problem Solving & Trouble Shooting)

• Provide programming support for WINGS and related sub systems

• Provide helpdesk support to ERP System

• Investigate, troubleshoot, and solve WINGS problems

• Check the helpdesk system for issues and problems encountered and enquiries faced by subsidiaries

• Provide solutions to the problems, guide, and coach IT personnel in the related subsidiaries in solving the issues faced (If the issues are complex, must solve the issues for the subsidiaries)
  

System Management

• Check and support recovery for the WINGS by ensuring that backup procedure is developed & practised for all the data

• Check and improve system operation in subsidiaries through suggestions and feedback from users
  

Training and Coaching

• Arrange and perform trainings for the IT personnel in the subsidiaries
  

AS/400 Administration

• Provide support on AS400 server migration, O/S upgrade, PTF upgrade

• Responsible for Yearly AS/400 Backup & Restoration and User Profile Review

• Provide 2nd / 3rd level Disaster Recovery support
  

COMPLEO Support

• Provide 2nd level Compleo Support

• Design or modify Compleo templates according to ASIA Group's request
  

WINGS subsystem Support (G4, New Rack System, GROUP EDI, Machine Parts System, etc)

• Support G4 roll-out in the ASIA Group and continue to provide support after Go Live

• Support New Rack System roll-out in the ASIA Group and continue to provide support after Go Live

• Support Group EDI

• Provide support to Machine Parts Management System
  

Other Duties

• Undertake any other duties as required by supervisor\
  

Job Requirements:

• Diploma/Degree in Computer Science or equivalent IT related qualification

• At least 3 years work experience.

• AS/400 (iSeries) related skillset

• RPG/RPGLE/CL Programming, QRY/400

• Experience in ERP applications in Manufacturing/Distributions Sector will be advantageous      

• Able to prioritise and possess good organisation skills

• Self-motivated with a positive work attitude

• Able to work independently and in a team

• Willing to learn
  

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Thank you for your cooperation.

Tan Katrina Therese Yap

EA Registration No: R25128964
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
URL: www.pasona.com.sg

EA License No:90C4069

Job Description

• Undertake the role of layout engineer for day-to-day project execution of a variety of layout design implementation, including but not limited to Foundation IP (IO/ESD), Analog IP and RFIC, across multiple process nodes and diversified foundries.

• Collaborate with process-oriented or project-oriented multi-functional teams in delivering the physical design portion of IP, test-chip, RFIC or SoC.

• Be the DRI (Directly Responsible Individual) for the tasks assigned and assume full responsibility of the complete layout implementation process, including floor planning layout construction, physical verification and QA flow sign-off.

• Provide timely project status updates and proactively anticipate and mitigate potential execution pitfalls to ensure smooth and high-quality delivery for each project.

• Be proactive in communicating effectively with multi-functional teams and multi-site to constantly optimize layout for better Power, Performance & Area.

• Achieve good quality layout, work efficiently and effectively with schedule in mind.

• Candidates with proven track record and deep technical skills will be considered for mid- level position.

Requirements

• Bachelor’s Degree in Electrical, Electronic Engineering, or related field.

• More than 8 years of direct experience in custom Foundation IP and/or RF/Analog layout implementation. Hands-on experience in advanced CMOS technologies (FinFETs/GAA) in a critical factor.

• Highly proficient in technical knowledges related to: Foundry DRM of advanced CMOS technologies, design for manufacturability (DFM), floor planning techniques for hierarchical layout designs, SI/PI, EM/IR and ESD backend implementation flows.

• Strong knowledge in floor-planning techniques at different hierarchies, with emphasis on power mesh planning, critical block placement, critical signal routing, matching and top-down integration flow.

• Proficient in Cadence/Synopsys layout editor and physical verification tools; analytical and skillful in debugging physical verification such as DRC/LVS/ERC/ANT/PERC and all other verifications.

• A proven layout engineer with effective cross-team communication and strong time management skills.

• Strong passion in learning, problem solving, and decision-making skills.

• Proficient in IO/ESD layout and familiar with the layout requirement is a plus.

• Scripting skills in languages such as Python, Tcl, Perl, or C-shell are a plus.

Interested candidates may applythrough the application system. Shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No.200007268E EA License No. 01C4394 • EA Registration No. R23111944 (Loh Hui RuClara)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy. Our full Privacy Policy is available at https://www.persolsingapore.com/policies.  If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Job Scope 工作范围

1) Keep Centre Facility Clean and Disinfected at All Times 时时保持幼儿园清洁和消毒

2) Washing & Disinfect All Equipments and Learning Materials 清洗和消毒所有幼儿园的设备和教材

3) Assist Other Teachers Whenever Needed协助老师和同事们保持课室的卫生

All other Works Assigned by Supervisor in Helping Out When Required主管指派的所有其他工作在必要时帮助。

Company Overview

Analytical Technologies, established in 1992, serves R&D, QC/QA labs, and production in chemicals, pharmaceuticals, life sciences, electronics, and semiconductors. It partners with top manufacturers and supports clients across SE Asia with offices in Thailand, Malaysia, Indonesia, and the Philippines.

Job Summary

Support sales and product management teams by managing quotations, maintaining CRM account and pricing records, and preparing purchase requisitions to ensure smooth procurement and sales operations.

Responsibilities

• Assist Sales Manager and Product Manager in managing and processing quotations to support sales activities
• Maintain accurate and up-to-date account records and pricing databases within the company’s CRM system to ensure data integrity
• Prepare and submit purchase requisitions to vendors and suppliers to facilitate timely procurement

Preferred competencies and qualifications

• Nitec or Higher Nitec in Business Services, Logistics, Supply Chain, or Engineering
• Demonstrated experience of one year or more in sales support, purchasing, or administrative roles
• Ability to learn new ERP software to support operational efficiency
• Strong organizational skills to manage multiple tasks effectively in a fast-paced environment
• Exceptional attention to detail to ensure accuracy in records and documentation
• Ability to multitask and prioritize work to meet deadlines

Responsibilities

• Support the Service Manager in preparation of weekly and monthly service reports.
• Process meter billing and ensure accurate updates in the CRM system.
• Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.
• Maintain proper documentation and service records for audit and tracking purposes.
• Assist in the installation, setup, and configuration of copiers/ multifunction printers (MFPs) and smart office solutions.
• Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.
• Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).
• Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.

Requirements

• Min 2 years of experience in copier/ MFP servicing, print solutions, or office automation systems.
• Sound knowledge of network setup (IP configuration, drivers installation).
• Proficient in MS Office (Excel, Power point), MCSE, HTML 
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.
• Willing to travel for on-site servicing across Singapore.

Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602): lex@strategysolutions.com.sg

(NOTE: The following information should be Included in the Resume. Thank you)

1. Detailed Job Scope
2. Reason for Leaving for All Employments
3. Salary Expectation
4. Date of Availability

Shortlisted candidates will be notified for an interview

MOM License: 09C3018

• 5 Work Days, 8.30am-5.30pm / 9am-6pm
• Current Office Near Kaki Bukit MRT, Singapore
• Will Relocate Near Tai Seng MRT in August 2026
• Medical & Dental Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

Requirements:

1. At least Diploma or Degree in IT related field
2. Minimum 2 Years of experiences as Desktop Support Engineer / Technician, IT Support or MIS role in corporate environment.
3. Short notice is preferable [ Less than a month ]

Job Responsibilities

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other IT peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects & Office Relocation

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain IT operational procedures, technical documentation, user guides, and disaster recovery plans.

WeCom Administration & Corporate Applications (Similar like WhatsApp but China Version)

• Serve as the administrator for WeCom and other corporate communication platforms.
• Manage user accounts, organizational structures, permissions, security settings, and platform configurations.

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.
• Monitor system performance, prepare operational reports, and provide recommendations for continuous improvement.

• 5 Work Days, 8.30am-5.30pm / 9am-6pm
• Current Office Near Kaki Bukit MRT, Singapore
• Will Relocate Near Tai Seng MRT in August 2026
• Medical & Dental Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

Requirements:

1. At least Diploma or Degree in IT related field
2. Minimum 2 Years of experiences as Desktop Support Engineer / Technician, IT Support or MIS role in corporate environment.
3. Short notice is preferable [ Less than a month ]

Job Responsibilities

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other IT peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects & Office Relocation

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain IT operational procedures, technical documentation, user guides, and disaster recovery plans.

WeCom Administration & Corporate Applications (Similar like WhatsApp but China Version)

• Serve as the administrator for WeCom and other corporate communication platforms.
• Manage user accounts, organizational structures, permissions, security settings, and platform configurations.

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.
• Monitor system performance, prepare operational reports, and provide recommendations for continuous improvement.

We are expanding our team and currently have multiple openings available for this position. Successful candidates will be deployed to support enterprise IT operations within a large-scale technology environment.

Key Responsibilities

• Provide first and second-level technical support to end users for hardware, software, operating systems, and workplace technology issues.
• Troubleshoot and resolve incidents and service requests while meeting established Service Level Agreements (SLAs) and customer satisfaction standards.
• Perform laptop and desktop deployment, imaging, re-imaging, hardware refreshes, and device configuration activities.
• Support Microsoft Windows, Microsoft 365, Outlook, Teams, printers, mobile devices, and standard enterprise applications.
• Manage and maintain IT assets, inventory records, and equipment lifecycle activities.
• Coordinate with infrastructure teams, vendors, and specialist support groups to resolve complex technical issues.
• Maintain accurate ticket documentation, incident updates, and service records.
• Create and update knowledge articles, work instructions, and operational procedures.
• Participate in workplace technology upgrades, device refresh initiatives, and continuous service improvement activities.
• Ensure compliance with IT security, governance, and operational standards.

Requirements

• Relevant qualifications in Information Technology, Computer Science, or related disciplines are preferred. Candidates with strong hands-on desktop support experience are encouraged to apply.
• Experience in Desktop Support, IT Helpdesk, Service Desk, End User Computing (EUC), or Technical Support environments.
• Strong troubleshooting skills across Windows operating systems, Microsoft 365, Outlook, and enterprise workplace technologies.
• Experience with desktop imaging, hardware support, user administration, and ticketing systems.
• Strong communication and customer service skills with a user-centric mindset.
• Ability to work independently and effectively in a fast-paced enterprise environment.

Why Join Us

• Exposure to enterprise-scale IT operations and technologies.
• Opportunity to work with experienced infrastructure and support teams.
• Hands-on experience across workplace technologies, end-user computing, and IT service management.
• Structured environment with opportunities to develop technical and professional skills.
• Collaborative team culture focused on learning, growth, and continuous improvement.

How To Apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Lin Jin Sen (EA Personnel Reg. No. R25129852, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451)

by clicking the “Apply Now” or email to andie.lin@achievegroup.asia for a confidential discussion

Current & Expected Salary

Reason(s) for leaving

Notice Period / Availability to commence work

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Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

​We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• 5 days’ work week
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Key Responsibilities

• Provide sales administrative and commercial support to the team on daily operations.
• Prepare, draft, process, and send contracts, agreements, and related commercial documents to clients.
• Monitor and verify booking records and commission reports to ensure accuracy between online bookings and internal hotel systems, and resolve discrepancies identified during reconciliation processes.
• Process and charge guests’ credit cards for online bookings in accordance with company procedures and payment policies.
• Assist in generating reports, maintaining records, and ensuring proper documentation filing.
• Coordinate with internal departments including reservations, finance, revenue, and operations teams to support commercial activities.
• Handle email correspondence and respond to operational or administrative enquiries in a timely manner.
• Support sales and commercial initiatives, projects, and ad-hoc tasks assigned by management.
• Check hotel descriptions, facilities, room types, photos, policies, and location details on OTAs.
• Ensure content consistency across platforms such as Booking.com, Expedia, Agoda, Trip.com, and others.
• Identify incorrect, outdated, or missing information and coordinate updates with the relevant OTA account managers or internal teams.

Requirements

• Diploma or equivalent qualification in Business Administration, Hospitality, Sales, or related fields.
• Prior experience in sales support, hotel operations, reservations, or administrative roles will be an advantage.
• Familiarity with online booking and distribution channels is preferred.
• Good organizational skills and attention to details
• Proficient in Microsoft Office applications, especially Excel and Outlook.
• Ability to multitask and work independently in a fast-paced environment.
• Good communication and coordination skills.

Our client is a leading Multi technology Social media company. This Privacy Support Specialist will serve as the primary point of contact for user privacy inquiries directed to company's designated Local Agent in South Korea under the Personal Information Protection Act (PIPA).

Job Responsibilities

User Inquiry Handling

• Receive and respond to inbound telephone calls from users in South Korea regarding privacy-related matters
• Accurately capture user inquiry details, including contact information, nature of complaint, and relevant account identifiers
• Provide courteous, professional assistance to users in Korean language

Triage & Routing

• Assess and categorize incoming inquiries based on established criteria (privacy requests, account issues, data subject rights, etc.)
• Complete standardized intake forms and upload to company's internal systems for processing by Privacy Operations
• Ensure valid privacy inquiries are forwarded to Privacy Operations within agreed SLA.

Documentation & Compliance

• Maintain accurate records of all user interactions in accordance with company's data handling standards

Reporting & Coordination

• Provide regular reports on inquiry volumes, trends, and escalation patterns

●     Assist in the notification and reporting of personal information leaks as directed

Job Requirements

• Bachelor’s degree or equivalent with 1-3 years’ experience in customer support, privacy operations, compliance, or related administrative roles
• Ability to handle sensitive information with discretion and confidentiality
• Excellent attention to detail and data accuracy
• Ability to work Korean business hours (KST)
• Strong verbal and written communication skills
• Native-level fluency in Korean (written and spoken) as the role needs to liaise with Korean speaking stakeholders.

If you are keen on this excitingopportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us yourpersonal data and curriculum vitae (CV), you are deemed to consent to MorganMckinley Pte Ltd and its affiliates to collect, use and disclose your personaldata for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you haveread, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

We are a growing Employment Agency (Exclusive IT Professional Hiring) in Singapore seeking a motivated and detail-oriented Office Administrator to support our daily operations. This position is ideal for individuals looking to start or transition into an administrative career. No prior experience is required as comprehensive on-the-job training will be provided.

Job Responsibilities

• Serve as the first point of contact for employee and office-related enquiries.
• Provide administrative support for work pass applications, renewals, cancellations, and related documentation.
• Prepare and issue employee letters, payslips, and other administrative documents.
• Maintain employee records and ensure proper filing of documents.
• Perform general office administration duties, including document management, filing, photocopying, scanning, and correspondence handling.
• Monitor and replenish office supplies and coordinate office maintenance requirements.
• Assist with onboarding and offboarding administration.
• Liaise with candidates, employers, and relevant authorities regarding administrative requirements for work pass processing.
• Schedule meetings and support day-to-day office coordination activities.
• Support management with administrative tasks, reporting, and documentation requirements.
• Ensure confidentiality and proper handling of employee and company information.
• Perform other office administration duties as assigned.

Job Details:

• Working hours : Monday – Friday 8am – 5pm 

• Location: Novena MRT

• 1 yr contract (with potential for conversion)

We are hiring the Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.

Job Scope:

• Work closely with the Regional Sales Managers to solve problems and find solutions to meet the customers requests in a timely manner.

• Support the Sales team by fielding customer requests, working with the necessary departments to address customers' concerns and maximize customer satisfaction.

• Assist the sales team by following up with quotes, ensuring the pricing are set up, processing orders, and managing customer accounts to ensure a seamless sale process.

• Liaise with demand planning team to get updated customer’s Forecast and follow up with customers on the left to book and working with sales to update the forecast whenever needed.

• Interfacing with customers, distributors, and other related third parties to handle a variety of customer service functions.

• Responsible for full lifecycle of orders, which include handling customer expedite, requests, complains, escalation, special or unique demand requirements and following up on all issues.

• Order management to determine the status of sales orders, delivery schedules, verifying product pricing coordinating schedule changes, and maintaining records of sales order acknowledgements.

• Collaborate with planning team on escalations, pull in orders and other issues to maximize shipment.

• Co-ordinating Returns Merchandise Authorizations (RMA’s), working with customers, Quality team, Sales, and logistics.

• Work with finance team on credit hold issues, follow up with payment, released orders and other related issues.

• Co-ordinate shipment with logistics team and handle any shipment related issues.

• Following up with product marketing and quality team with any reported issues

• Responsible for additional duties, any other tasks as delegated by the superiors and projects as assigned. Also, to work with IT on issues related to order management (EDI, CSV, BVEM, testing, etc.)

Job Requirement:

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Be familiar with Oracle is a plus point as tasks require order entry using Oracle. Proficiency in CRM software and other related systems

• Customer service-oriented ability, able to work well in a team and be a good team player.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15472

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