Total 1,841 technical support engineer job vacancies in Customer Service category in Australia

• MNC Company
• Basic $3000 - $3200 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West / On-site
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

Commissioning at Customer Premises

• Attend site commissioning sessions with customers and contractors.
• Conduct end-user training on the operation and maintenance of Intruder Alarm, CCTV and Access control systems.
• Inspect and verify contractor’s installation work to ensure it meets quality and technical requirements.
• Confirm that all installations and configurations comply with the specifications stated in the quotation or work order.
• Document commissioning activities and provide reports to relevant stakeholders.

Attend to Customer’s Complaints On-site

• Respond promptly to service calls and troubleshoot system issues on-site.
• Diagnose, repair, and test faulty equipment or system components.
• Provide technical support and advice to customers to resolve issues efficiently.
• Liaise with internal teams and suppliers for parts replacement or technical escalation when required.
• Ensure customer satisfaction through professional communication and quality service delivery.

Job Requirements:

• Possess minimum Nitec / Diploma in Electrical / Electronic / Mechatronic Engineering or related field.
• Experience in Intruder Alarm, CCTV and Access control systems or similar low-voltage systems preferred.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3600 - $5000 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East / On-site
• Working hours : Normal working hours

Job Responsibilities:

Technical Service & Maintenance:

• Perform periodic servicing, maintenance, and troubleshooting of CRAC/WDS systems.
• Diagnose hardware/software faults, identify root causes, and recommend solutions.
• Conduct equipment power-up/down procedures and respond promptly to e-calls (emergency calls).

Client Support & Training:

• Provide technical support and onsite training on Operation & Maintenance Manuals (OMM).
• Maintain strong client relationships, particularly with site engineers.
• Liaise with customer engineering departments to ensure compliance with company procedures and quality guidelines.

Documentation & Reporting:

• Complete detailed service reports after each servicing/e-call.
• Submit weekly/monthly reports on work activities, progress, and remedial actions.
• Maintain accurate filing, documentation, and tracking of all service records.

Site & Contractor Management:

• Monitor and manage contractor activities to ensure adherence to safety/operational procedures.
• Review site "Events and Actions," implementing corrective measures as needed.
• Plan, execute, and update daily work schedules.

Safety & Compliance:

• Strictly follow data center safety rules, regulations, and quality standards.
• Ensure all work activities comply with occupational safety guidelines.
• Support ad-hoc tasks assigned by superiors

Job Requirements:

• Minimum Diploma/Degree in Mechanical Engineering or equivalent with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Duties and Responsibilities of Academic Support

Reporting Lines:

This position reports directly to the Academic Director. The incumbent’s primary role is to support the Academic Director in:

• Providing administrative support to facilitate the smooth running of courses;
• Liaising with various stakeholders on day-to-day academic support matters.

Duties and Responsibilities

• Compiling Learning materials and assessments
• Communicating with lecturers on scheduling and academic matters
• Interacting with students on feedback
• Working with Operations team on the allocation of resources to support running of classes
• Arranging and scheduling of invigilators for physical examinations
• Coordinating with Academic and Examination Board members
• Prepare and compile reports as when required
• Updating & maintaining the SMS prospective student database;
• Advising students regarding fee payment instalments, key student contract terms & conditions and course schedules;
• Application Fee collection & generation of first payment advice;
• Collecting & collating student documentation for submission to Student Services to facilitate course admission;
• Coordinating all administrative requirements to ensure the smooth running of classes;
• Secondary point of contact for student & lecturer complaints;
• Conduct course previews as and when required;
• Assist the Academic Director as required.

Requirements

• Diploma or Degree in any discipline;
• Fresh graduates are welcome to apply;
• Have excellent Communication Skills;
• Be able to work in a fast-paced environment while being meticulous;
• Be self-motivated, pro-active and possess problem solving skills;
• Prior experience, especially in the education sector would be an advantage, though not mandatory, and candidates without experience will be given equal consideration.

About No deviation

At No deviation, we are dedicated to delivering patient-centric solutions that revolutionize the pharmaceutical landscape. As a dynamic expert in engineering consultancy, Commissioning Qualification Validation (CQV), and Quality, Compliance, and Regulatory services, we are looking for individuals who are excited to contribute to impactful projects and drive innovation.

We believe that great things happen when Empathy, Integrity, and Transparency guide our actions. That's why we foster a culture of collaboration, inclusion, and continuous development – empowering our team members to grow personally and professionally.

Position Overview

The Validation Support role is responsible for supporting validation lifecycle activities across direct, indirect, and no-impact systems within a regulated pharmaceutical environment. The position ensures that equipment and systems remain in a qualified state through ongoing validation maintenance reviews, execution of qualification and requalification activities, and coordination with cross-functional stakeholders such as QA and QC. This role plays a key part in maintaining compliance with GMP requirements and ensuring validation documentation and processes are properly executed, reviewed, and approved.

Key Responsibilities

• Perform Validation Maintenance Reviews for direct, indirect, and no-impact systems
• Generate, review, and approve validation documentation (e.g. DQ, IQ, OQ, PQ) for new equipment qualification
• Plan and execute periodic requalification protocols for temperature chambers using data loggers/sensors
• Coordinate with cross-functional stakeholders (QA, QC, Engineering) to plan and align execution schedules
• Ensure validation activities are executed in compliance with GMP and internal quality standards
• Support audit readiness by maintaining accurate and complete validation documentation

Required Qualifications

• Diploma or Degree in Engineering, Life Sciences, Pharmacy, or related field
• Experience in validation or qualification activities within a GMP-regulated environment (pharma, biotech, medical devices)
• Familiarity with validation documentation (DQ, IQ, OQ, PQ)
• Understanding of temperature mapping, calibration, or equipment qualification processes
• Strong attention to detail and documentation accuracy
• Good communication skills for cross-functional coordination (QA/QC/Engineering)
• Ability to manage multiple tasks and meet project timelines

Why join us?

• Generous Leave Policy.
• Comprehensive Health & Wellness Coverage: Receive robust medical and dental coverage to support your health needs.
• Professional Development Opportunities: Access continuous learning programs and resources for career growth within the company.
• Inclusive Culture: Work in an environment where innovation, collaboration, and diverse perspectives are encouraged and celebrated.
• Shape the Future: Make a real difference in the pharmaceutical industry while advancing your career.

How to apply

Are you ready to play a key role in shaping the future of pharmaceutical solutions? If you're passionate about making an impact, we want you on our team!

Please submit your resume, outlining your qualifications and experience relevant to the role, here.

We are looking for engineers to provide preventive and corrective maintenance on mission-critical network and infrastructure systems to ensure high availability and serviceability of our customer’s network and communication systems.

Responsibilities

• Maintenance of mission-critical network and infrastructure systems including:
• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimise unscheduled system downtime

Requirements

• Diploma/ Higher NITEC in Electrical, Electronics, Communications Engineering or Information Technology (IT)
• Undertake after office hours standby including weekends and public holidays
• Strong team work and communication skills
• Excellent customer service skills
• Preferably with Class 3 Driving License.
• Work Location - East

Work Location - East
Working Hours - Monday to Friday, 7.30am to 5pm
Contract Duration - 11 Months
Monthly Salary - up to $2800 per month

Responsibilities:

• Maintain general cleanliness of equipment and workplace facilities
• Assist with preparation of laboratory equipment, apparatus and substances for lessons
• Perform simple administrative and office tasks
• Provide logistical support for school events and activities, including transportation and arrangement of furniture and equipment
• Undertake other duties as assigned

Requirements:

• At least 1 year of relevant experience
• GCE ‘O’ Level and above
• Basic awareness of laboratory safety practices and willingness to learn proper handling procedures for chemicals and equipment
• Ability to maintain simple records and demonstrate care in handling laboratory materials

Kindly email your resume to: vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

We are hiring a full-time Primary Student Care Teacher (Chinese Language Support) for an after-school student care setting in East Singapore.

This role supports primary school students in their daily after-school routine. It is a full-time on-site student care role that combines daily Chinese language homework guidance with student supervision, centre structure, and day-to-day operations.

This is not a preschool teaching role and not a pure subject-specialist tuition role.

Key Responsibilities

• Guide primary school students in their daily Chinese language homework
• Support students in Chinese language reading, spelling, comprehension, and simple written work
• Run basic Chinese language learning activities to reinforce language use and understanding
• Support students with homework from other primary school subjects when needed
• Manage daily routines, transitions, discipline, attendance, and dismissal
• Supervise students’ behaviour, safety, and follow-through during the after-school programme
• Support general centre operations and administrative coordination as needed
• Work with the team to maintain a structured, consistent, and well-run student care environment

Requirements

• Relevant experience in student care, tuition, enrichment, teaching, or a similar setting involving primary school children
• Able to guide primary school students in Chinese language homework as part of daily after-school support
• Comfortable conducting basic Chinese language support activities for primary school students
• Able to manage routines, group behaviour, discipline, and day-to-day student care operations
• Comfortable working in a full-time on-site after-school setting
• Candidates with direct experience supporting primary school children will be preferred
• Preschool-only or early childhood-only teaching experience, without direct primary school homework support experience, may not be sufficient for this role

Working Hours

• Monday to Friday: 9:30am to 7:00pm
• During MOE school holidays, the centre operates from 7:00am to 7:00pm on a rotating roster basis

Location

• East Singapore

Additional Information

This role is suited for candidates who are comfortable with:

• Daily homework support
• Student supervision
• Routines and follow-through
• Discipline and transitions
• Full-time centre operations

Agency Information

EA Personnel Name: Ben Chang
EA Personnel Registration Number: R23111820
EA Licence Number: 22C1307

Benefits:

• Salary $2300 - $2800

• 5 Days, office hours

• Island wide hiring (West/ Tekong Island)

• Entry/ Junior level, training provided

Job Scope:

• Diagnose and resolve hardware and software issues related to IT devices.

• Provide technical support services, including troubleshooting, patching, configuration, testing, and maintenance for supported hardware and software.

• Monitor, evaluating and establishing system performance specifications.

• Install and configure personal computers, laptops, servers, and other IT hardware.

• Provide training to colleague and collaborate with 3rd party vendors.

• Perform regular system checks and maintenance to prevent hardware failures.

Job Requirements:

• Nitec in Computer Science/IT Engineering or equivalent.

• Entry level is welcomed

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.
 

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Job Description & Requirements

Working location: Beach Road

Working hour: 9am to 6pm

Training provided

Have AWS & bonus

No experience required as training provided

Job Description

• To support day to day operation for level 1 support cases
• To attend onsite with in 2 hours for 3 product line
• To ensure all support case (vendor or passport MA) is within the SLA
• To perform preventive maintenance on the equipment (See product matrix)
• To support level 2 engineers for diagnostic test, basic configuration, troubleshooting, rack & stack, burn-in test and firmware upgrade. (See product matrix)
• To maintain the maintenance store
• To attend to run rate professional services

Requirements

• Minimum Nitec/Diploma
• 2-3 related working experience

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Working day/hr: Mon-Fri: 8am - 510pm

Company transport in Jurong, Bukit Batok, Bedok, AMK & Woodlands

Responsibilities

• Perform regular checks in inventory software system to ensure inventories are in place

• Perform regular repairs and maintenance of yard and workshop tools and equipment

• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirement

• Relevant technical certification

• Basic technical knowledge on tooling and vehicle maintenance

• Computer literate to navigate inventory system and Microsoft Office suite required on the job

• Class 3 driving license. Candidates with forklift driving license will be an added advantage

• Able to work with minimal supervision

• Able to work overtime including weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW.

Alternatively, you may send your application and resume in MS Words format to tioman009@gmail.com or Whatsapp to 8767 9648

We regret that only shortlisted candidate will be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: N12OPT24

Job Summary:

The EUC Service Desk Engineer serves as the first point of contact for technical support within the organization. This role is responsible for resolving end-user issues, managing service requests, and ensuring the smooth operation of IT systems. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving.

Key Responsibilities:

• Provide first-level technical support via phone, email, or ticketing system.
• Troubleshoot and resolve hardware, software, and network issues for end-users.
• Manage user accounts, access permissions, and password resets.
• Handle service requests and incidents in accordance with ITIL best practices.
• Maintain accurate records in the IT service management system.
• Configure and deploy end-user devices including desktops, laptops, and mobile devices.
• Support Microsoft 365, Windows OS, and other enterprise applications.
• Collaborate with other IT teams to escalate and resolve complex issues.
• Ensure compliance with IT security policies and procedures.
• Participate in IT projects and service improvement initiatives.
• Provide basic training and guidance to users on IT systems and tools.

Required Skills & Experience:

• Minimum 2-3 years of experience in IT support or service desk roles.
• Strong knowledge of Windows OS, Microsoft 365, and basic networking.
• Experience with ITSM tools and ticketing systems, Remedy or ServiceNow
• Familiarity with Active Directory, Intune, and Azure (preferred).
• Excellent troubleshooting and diagnostic skills.
• Strong communication and customer service skills.
• Ability to work independently and manage multiple tasks.
• Able to work under pressure, make effective decisions and adapt to challenging situations.
• Have VIP Support experience will be advantageous.

Qualifications:

Diploma or higher in Infocomm Technology or related field.
Additional certifications (e.g., Microsoft, CompTIA) or scripting knowledge are an advantage.

This will be an 12-months contract position based in Changi Business Park.

Responsibilities:

• Using SAP Order Management System to process new orders and order changes.
• Assist in projects, process standardization, Continuous Process Improvement as well as process automation (using tools like AI, RPA).
• Understand order pricing logic and apply initial pricing issue analysis.
• Assist in resolving order pricing issue.
• Manage Customer business partner records and other customer parametric setups.
• Assist in timely resolution to facilitate order shipment.
• Identify order data issues, perform preliminary investigation, and escalate to higher management and IT for further troubleshooting and resolution.
• Reporting as needed to confirm proper execution of Order Management processes.

Requirements:

• Minimum Diploma holder. Fresh Graduates welcome.
• Strong experience in using Microsoft Excel.
• Experienced in Order Management module in SAP
• Proficient with Microsoft Outlook, SharePoint, Teams, and Word
• Open to working with AI technology.

Able to:

• quickly learn to accurately execute order entry and order change processes adhering to standard operating procedure
• write clear, polite communications via email
• communicate verbally in a diplomatic manner
• multi-task on daily operational responsibilities as well as project related work in a deadline driven environment
• work in a face paced, dynamic, and team environment

Ethos Search Associates Pte. Ltd.

EA License No: 13C6655

EA Reg No: R1988580 Jacky Chong

IT Remote Support Engineer

• Work location: TPY (nearest MRT: Caldecott)

• Industry: Healthcare/Medical Devices.

Responsibilities:

• Provides first-line remote technical support to customers by resolving a wide range of issues within a modality, leveraging technical expertise and troubleshooting skills to deliver effective solutions with a focus on customer satisfaction.

• Receives, registers, and prioritizes customer service requests across various communication channels, ensuring all critical information is documented in the service management system for efficient problem resolution and follow-up.

• Documents all service activities thoroughly, including diagnostic procedures, troubleshooting steps, resolutions, and case statuses, maintaining comprehensive records that support effective case management and future reference.

• Identifies and escalates more complex issues that require additional expertise, providing a detailed account of the troubleshooting performed and collaborating with senior engineers or management to facilitate resolution.

• Ensures all technical support activities are performed in strict accordance with regulatory guidelines, clearly communicating proposed solutions and actions to customers to ensure transparency and compliance.

• Participates in advanced training programs and continuous learning opportunities to deepen technical knowledge and enhance the ability to troubleshoot and resolve more complex issues within the assigned modality.

• Works collaboratively with cross-functional teams, sharing technical insights and best practices to improve service delivery processes, contribute to team success, and enhance overall customer satisfaction.

• Operates under direct supervision in managing and resolving customer issues, applying technical knowledge and judgment to make informed decisions while seeking guidance for non-routine challenges.

• Develops stable working relationships internally, actively exchanging standard information with colleagues, immediate supervisors, project leaders, and other professionals within the team or group to foster collaboration and support collective goals.

• Any adhoc dutied as assigned by team lead.

Requirements:

• Diploma, Bachelor's Degree in Engineering, Medical, Science related field, with 2 years of relevant experience.

• Excellent communication and interpersonal skills.

• Positive attitude and enthusiasm to learn and ability to work in a team.

Preferred Skills:

• Regulatory Compliance

• Data Analysis & Interpretation

• Root Cause Analysis (RCA)

• Troubleshooting

• Service Operations

• Technical Documentation

• Customer Service

• KPI Monitoring and Reporting

• Product Installation

• Product Repair & Maintenance

Job Scope:

• Assist in the preparation of teaching and learning resources.
• Assist in the preparation of science experiment materials and maintain the cleanliness and organisation of the science laboratory.
• Assist students in carrying out the science experiments under the supervision of the Science teachers.
• Provide administrative support to the teachers (e.g. preparation of student’s achievement certificates and collation of students’ survey responses).
• Manage the loan and return of teaching resources and prepare documentation for the condemnation of teaching resources where required.
• Provide front-desk customer service, including handling walk-in and telephone enquiries from parents as when required.
• Assist with school printing duties as when required.

Requirements:

• At least two (2) years of experience in providing teaching support;
• At least two (2) years of experience in handling reception duties or equivalent administrative responsibilities.

Mondays to Wednesdays: 8:00am to 5:00pm
Contract Period: 1 August 2026 to 31 July 2027 (option to extend till 2028)

EA License No: 96C4864
Reg. No.: R24121728 EUNICE WOO JING QI