Total 1,073 software engineer job vacancies in Customer Service category in Australia

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Degree/Diploma in IT or Equivalent
• Minimum 4 – 9 Years of experience in IT End User Support (L2/L3)
• Clear understanding and experience in handling End Point Computers and IOT Devices
• Good understanding of Client Server Architecture
• Working knowledge of basic LAN Networking, Cable crimping and basic troubleshooting
• Experience in Disc Encryption, Application Security, and Endpoint security at client level.
• Daily Security and Vulnerability management to maintain KPI and SLA.
• Basic understanding of Active Directory.
• Incident and Change Request support to users.
• Find solution for unseen IT related issues and documentation as SOP.
• Experienced handling large excel files with Vlook-up, pivot etc.
• Experienced in collaborating and managing vendor support.
• Excellent communication and interpersonal skills

Assistant Service Engineer (AV System)

To  support multiple project sites in Singaporeand Regional.  The ideal candidate willhave strong proficiency in audio visual (AV) system diagnostics and a goodgrasp in unified communications (UC).

KeyResponsibilities:

• Providepost-sale maintenance experience to customers.
• Plan,schedule and execute preventive maintenance with customers to ensure systemreliability and take ownership in executing corrective actions upon clientapproval.
• Performremote/onsite diagnostics to identify, troubleshoot, and resolve existing orpotential faults within AV and VC integrated systems
• Providepost-installation support such as remote/onsite technical assistance, firmwareupdates, and/or configuration changes.
• Coordinatewith end users, product suppliers and vendors to resolve technical productissues promptly and within agreed Service Level Agreements (SLA). E.g. RMAprocess.
• Delivertimely, accurate, and well-documented service reports following everymaintenance or troubleshooting engagement.
• Identify,indicate, and assist in changes accrued to schematics, BOM list, and otherrelevant materials discovered during site evaluations.
• Evaluatethe severity and risk of technical challenges, escalating to manufacturers orprincipals when issues exceed internal capacity.
• Supportpost-commissioning activities such as end-user trainings, material development,documenting accurately on handover and taking over of functioning systems.

RequiredSkills and Qualifications:

• NITEC,Diploma or Degree in AV / Electronics / IT / Electrical or related discipline.
• Min 2years of experience in operation, engineering and/orinstallation/maintenance of AV systems.
• Preferablyto have general knowledge of AV products (e.g. Zoom, Microsoft Teams, Crestron,Extron, Kramer, Polycom, Cisco Telepresence, Logitech, Biamp and QSYS)
• Knowledgeof AV & IT technologies (e.g. TCP/IP, Networking, Dante, AVB, SDVOE, H.264,H.323, MPEG, EDID, HDCP)
• Abilityto communicate effectively with Chinese business partners.

Leading supplier of precision Test and Measurement Instrumentation, Semicon solutions, Automated Test Systems, Manufacturing Execution Systems and Turnkey Test and Automation Solutions

To meet growth and expansion needs, we are seeking committed and dynamic individuals to fill in the following position:

Service Engineer - Salary $4K – $5.5K
(Semiconductor Handler, SLT, Burn In)

Job Descriptions:

Permanent, Singapore-based Electronics Service Engineer for Semiconductor Instruments. Located east side near Lavender MRT station.

Responsibilities:

• Servicing/Repairing of Semiconductor Tester, Handler, SLT, Prober or Sorter.
• Provide technical support.
• Minimize equipment downtime & ensure customer satisfaction.
• Independently resolve complex Electrical, Mechanical, and Software integration issues .
• Strong Root Cause Analysis (RCA) and Failure Analysis capability.
• Knowledge of signal integrity,thermal control systems, or high-power test environments .
• Ability to read and interpret schematics, mechanical drawings, and system architecture.

Requirements:

• Degree in Mechatronics Engineering with preferably 4 years’ of experience in Semiconductor industry.
• Preferably with technical background in areas relating to IC Test equipment.
• Proficient in computer hardware and software.
• Able to learn and assimilate new technology quickly.
• Dynamic, Independent and able to adapt to multi-tasking environment.
• Able to travel around SEA region.

· Class 2/3 driver licence.

· Good work ethics and must be willing to learn and follow instructions

Applicants who possess relevant experience and willing to take the challenge are most welcome to apply. Salary will commensurate with years of working experience.

Please submit your updated resume with recent photo in MS Word or PDF format and indicate current and expected salary. Only shortlisted candidates will be notified.

Job Type: Full-time

Salary: $5,000.00 to $8,000.00 /month

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description

• Industry/ Organization Type: Industrial Equipment Manufacturer
• Position Title: Service Sales Engineer (Retrofit)
• Working Location: Boon Lay
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $4,800 + Transport Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Carry out project design work (including selecting and sizing equipment) and support project development based on customer requirements
• Understand the HVAC work scope for bidding and tender submissions
• Conduct site surveys and take site measurements; attend pre-bid walkthroughs when needed
• Attend tender clarifications or interviews when required
• Work with the Manager to develop the project plan, budget, and schedule
• Coordinate with Sales / Customer Consultants / management to prepare project proposals, tender submissions and clarifications, and contract documents
• Work with Sales / Customer Consultants to prepare quotations and follow up on retrofit service opportunities with customers
• Track project progress regularly and prepare status reports for management
• Work with Sales / Customer Consultants and management to ensure projects are completed within the approved budget and timeline, and according to plans and specifications
• Propose cost-saving ideas while maintaining quality and productivity
• Source, liaise, and negotiate with suppliers and vendors on quotations and requirements
• Compile supplier quotations, review and compare quotations, and prepare costing sheets
• Maintain good working relationships with subcontractors, vendors, and clients
• Maintain estimating records and unit costs for all projects
• Prepare the Bill of Quantities (BOQ)
• Follow company policies and workplace safety requirements to support efficient operations
• Research and recommend suitable new technologies to support project development work
• Perform other duties as assigned

APPLY NOW!!!

• Degree / Diploma in Engineering or Building-related studies
• Relevant experience in the HVAC / ACMV industry, with working knowledge of HVAC / ACMV systems
• Knowledge of different types of HVAC systems and their components
• Able to read and understand mechanical drawings and other construction documents
• Knowledge of commercial HVAC / mechanical contracting
• Minimum 2–3 years of relevant experience
• Project management knowledge/experience is an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82097 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• High‑impact technical role with international field exposure
• Deep technical development with autonomy and responsibility

About Our Client

My client is a long‑established engineering leader known worldwide for designing and supporting high‑performance turbomachinery and rotating equipment. Its technology is used across energy, process, and industrial sectors, particularly in applications requiring robust cryogenic and high‑efficiency solutions. With a strong global service network, the organization emphasizes safety, technical excellence, and long‑term customer partnerships.

Job Description

• Lead the installation, commissioning, maintenance, and troubleshooting of rotating and cryogenic equipment, ensuring full compliance with site‑specific safety and quality requirements.
• Supervise and guide contractor teams, customer personnel, and internal field engineers during service activities.
• Diagnose mechanical, thermodynamic, and system‑level issues, developing corrective action plans and implementing solutions independently.
• Manage on‑site planning, including manpower allocation, material coordination, documentation, method statements, and toolbox briefings.
• Serve as the primary technical interface to customers, clarifying expectations and advising on equipment care, spare parts, and upgrade opportunities.
• Conduct equipment investigations, performance checks, and operational reviews to identify technical improvements and minimize downtime.
• Prepare complete and timely service reports, technical documentation, and feedback to internal engineering and aftermarket teams.
• Support the sale of parts, upgrades, and additional service scopes by sharing insights from field assignments.

The Successful Applicant

A successful Field Service Engineer (Cryogenic) should have:

• At least 8 years of hands‑on experience with turbomachinery, cryogenic systems, or other precision rotating equipment.
• Strong mechanical skills with solid understanding of thermodynamics, system behavior, and OEM‑level equipment principles.
• Calm, adaptable, and able to navigate pressured environments, diverse site cultures, and varying safety frameworks.
• Capable of leading multi‑disciplinary crews while independently making technical decisions on‑site.
• Proficient in reading drawings, schematics, manuals, and engineering documentation.
• Excellent communication skills and the ability to foster positive customer relationships.
• Competent with standard software tools (e.g., MS Office), with the discipline to produce clear reports and field records.
• Eligible and willing to travel extensively and work internationally.

What's on Offer

• Solving real engineering problems in dynamic environments
  
• Global exposure and challenging equipment assignments
  
• A role with a high degree of independence and responsibility
  
• Additional benefits include: AWS, Variable Bonus and Travel Allowance

If you are passionate about engineering and looking to advance your career as a Field Service Engineer (Cryogenic), we encourage you to apply today!

Contact

Bryce Chung (Lic. No.: R21102304 / EA no: 18S9099)

Quote job ref

JN-032026-6974225

Phone number

+6564169819

Michael Page International Pte Ltd | Registration No. 199804751N   

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

We are looking for a highly experienced Senior Field Service Engineer for one of our clients, a well-established and reputable leader in the industrial and engineering services sector. This person will lead technical operations across the Southeast Asia region. This role focuses on the mechanical integrity, commissioning, and advanced troubleshooting of large-scale power generation systems.

Key Responsibilities

• Commissioning & Testing: Lead on-site acceptance testing and commissioning for complex system projects at client sites.

• Root Cause Analysis: Investigate mechanical engine failures, perform deep-dive diagnostics, and recommend sustainable technical solutions.

• Technical Leadership: Provide expert-level after-sales support and on-site service to regional distributors and dealers in a timely manner.

• Training & Mentorship: Develop and deliver specialized technical training for junior engineers and distributors to enhance regional troubleshooting capabilities.

• Performance Maintenance: Oversee routine maintenance and inspections to ensure optimal equipment performance and prevent critical failures.

• Documentation & Reporting: Generate detailed service reports, diagnostic logs, and technical documentation for all field activities.

• Process Improvement: Drive continuous improvement in aftermarket processes and contribute to the development of enhanced service procedures.

• Stakeholder Management: Coordinate effectively with internal engineering and sales teams, as well as international counterparts, to resolve high-level technical issues.

Qualifications & Requirements

• Degree or Diploma in Mechanical Engineering.

• Minimum of 10 years of relevant experience in field service, specifically within the power generation or heavy engine industry.

• Willingness to travel extensively across the Asia Pacific and Southeast Asia regions.

• Strong presentation skills with the ability to communicate complex technical concepts to both internal teams and external customers.

• Highly customer-oriented with a proactive approach to problem-solving and a passion for power generation technology.
  
  To apply, please send your cv to talentagent@innergy-consulting.com.

  We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Job Description

• Industry/ Organization Type: Industrial Equipment Manufacturer
• Position Title: Customer Consultant / Service Sales Engineer
• Working Location: Boon Lay
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $4,800 + Transport Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Act as the customer’s main contact person and handle customer-related matters
• Manage a group of accounts, identify key customers, and create action plans to grow these accounts
• Identify solutions needed to meet customer needs and work closely with the Technical Support Team to make them available
• Identify opportunities with existing and new customers, and update them on service value-added offerings
• Identify sales opportunities, prepare proposals, and coordinate related processes to maintain high customer satisfaction and strong customer relationships
• Support customer growth and loyalty through ongoing assistance and follow-up
• Handle customer complaints by working with internal teams to investigate issues, assess possible solutions, and recommend options to customers
• Arrange regular service reviews with customers and the Operations team for urgent jobs and key issues
• Understand customer and industry needs, and support pricing and sales strategies
• Prepare and review contract terms and conditions
• Present proposals to customers
• Share market feedback, including competitor updates, customer expectations, and industry trends
• Perform other related duties as assigned

APPLY NOW!!!

• Bachelor’s degree in Engineering with at least 2 years of relevant sales experience
• Knowledge of HVAC systems, chiller plants, airside systems, energy services, and building services is an advantage
• Able to read and understand engineering documents and respond professionally to customer questions or complaints; able to understand written instructions, emails, and reports
• Able to identify problems, gather data, and make sound conclusions
• Customer-focused, with a drive to propose suitable options to meet customer needs
• Willing to learn new solutions and improve skills to better support customers

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82096 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description

• Industry/ Organization Type: Cooling Solutions Provider
• Position Title: Service Engineer
• Working Location: Kaki Bukit
• Working Hours: 5.5 Days, Monday – Friday (9am – 6pm), Saturday (9am – 1pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform periodic servicing, preventive maintenance, and troubleshooting of CRAC/ WDS and related systems.
• Diagnose hardware and software faults, identify root causes, and implement effective solutions.
• Execute equipment power-up/ down procedures and respond promptly to emergency service calls (e-calls).
• Provide technical support and onsite training to clients on Operation & Maintenance Manuals (OMM).
• Build and maintain strong client relationships, working closely with site engineers and customer engineering teams.
• Prepare detailed service reports and submit regular (weekly/ monthly) updates on activities, progress, and corrective actions.
• Monitor contractor activities, ensuring compliance with safety, operational procedures, and quality standards.
• Ensure adherence to data center safety regulations and support ad-hoc tasks assigned by management.

APPLY NOW!!!

• Minimum ITE/ Diploma in Mechanical or Electrical Engineering (or equivalent).
• At least 2 years of hands-on experience in maintenance engineering, preferably dealing with ACMV/ DX systems.
• Strong troubleshooting skills in electrical and mechanical systems
• Possess practical knowledge of CRAC/ WDS or critical infrastructure.
• Good problem-solving, analytical, and communication skills (both written and verbal).
• Willing to commit for standby duties, and ability to perform manual work in data center environments.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83561 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Summary:

• Industry: Power Protection / High Voltage industry
• Basic up to: $5500 + AWS + VB + Travel Allowance
• 5.5 days / 830 - 530; 830 - 1230
• Location: East
• Established company with good career exposure

Responsibilities:

• Commission and test DRUPS (Diesel Rotary Uninterruptible Power Supply) systems to ensure proper operation.

• Lead and coordinate the team, including technicians and engineers, to complete assigned jobs safely and efficiently.

• Train, guide, and evaluate team members while providing technical advice and support on-site.

• Liaise with customers, vendors, and subcontractors, maintaining strong relationships and providing 24x7 support.

• Prepare reports, method statements, and risk assessments with recommendations for assigned sites.

• Monitor maintenance activities and oversee routine or ad hoc works, including overhauls as the person-in-charge.

• Support management by providing feedback on team performance and assisting with operational objectives and other assigned projects.

Requirements:

• Candidate with relevant experience are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Ng Jia Yee (Jacine) (R22109579)

EA License: 20C0358

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,500 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279