Total 1,116 process development engineer job vacancies in Customer Service category in Australia

Responsibilities:

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/end-users IT related requests
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other maintenance vendors (eg. IBM, HP, Microsoft, etc) for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirements:

• Minimum ITE / Diploma in IT or equivalent
• At least 1 year of working experience in IT field
• End-user support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast-paced environment

Others

• 5-days work week / w CPF / w Leave Entitlement
• Duration: Renewal contract with benefit (AL, MC, Medical claim) & Perm Role offer

Responsibilities:

• Governance IT Service, procurement and assets management
• Local VIP case support
• To coach junior engineer for IT cases and as escalation point to handle users cases
• Support local huge meeting/live stream events, clearly understand requestor’s scenario and requirement, establish video/audio devices connection and ensure no incidents during the event.
• Provide L1 & L2 IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Troubleshooting and resolving single customer issues with Windows
• Supporting Microsoft Office, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions.
• Using remote administration tools to resolve issues on desktops, laptops, and printers.
• Ensuring proper documentation, notification, tracking, and follow up of all incidents.
• Manage and mentor onsite team in Asia Pacific
• Manage vendors for Project Delivery
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes

Requirements:

• Min. Diploma in IT Technology or its equivalent
• Minimum of 3-5 years of experience in providing L1 & L2 IT support to end-users.
• Proficiency in troubleshooting and resolving technical issues with Windows.
• Good knowledge and experience in supporting Microsoft Office applications, VPN, SharePoint, and user client hardware.
• Basic knowledge of IT infrastructure related Desktop / Laptop / Network / Wifi
• Solid understanding of incident management processes and ability to document, notify, track, and follow up on all incidents.

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R1656741

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Job Description & Requirements

Working location: Beach Road

Working hour: 9am to 6pm

Training provided

Have AWS & bonus

No experience required as training provided

Job Description

• To support day to day operation for level 1 support cases
• To attend onsite with in 2 hours for 3 product line
• To ensure all support case (vendor or passport MA) is within the SLA
• To perform preventive maintenance on the equipment (See product matrix)
• To support level 2 engineers for diagnostic test, basic configuration, troubleshooting, rack & stack, burn-in test and firmware upgrade. (See product matrix)
• To maintain the maintenance store
• To attend to run rate professional services

Requirements

• Minimum Nitec/Diploma
• 2-3 related working experience

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Senior Field Service Engineer 

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 5,500 to SGD 7,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,000 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Full Time

Monday - Friday 9am - 6pm

Salary: $3,000 - $3,500

Job Requirements

• With relevant working experience
• Possess Class 3 Driving license - company vehicle provided

Responsibilities

• Perform installation and maintenance of monitoring instruments for construction sites, ensuring equipment operates reliably and improvements are implemented to support site monitoring needs.
• Install monitoring instruments and perform maintenance tasks to ensure system functionality on construction sites
• Manage and resolve maintenance issues to minimize equipment downtime
• Interpret technical drawings and data to troubleshoot defects and execute repair work accurately
• Conduct routine preventive maintenance to sustain equipment performance and reliability
• Record equipment performance data for assigned monitoring lines to track operational status
• Document diagnoses and details of defective products to support quality control and repair processes
• Identify opportunities for equipment setup improvements and implement corrective actions to enhance system efficiency
• Take initiative to propose and apply continuous improvements in maintenance processes and equipment handling
• Perform site visits outdoors to inspect and maintain monitoring systems

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Duties

• Under broad direction, supervises assigned staff for Pipeline and Process Services (PSL) within a Natural Work Area (NWA) (District/Location).
• Supervises employees engaged in delivery of the PSL's services and products.
• Leads employee behaviour and role-based competency by mentoring and developing to achieve excellence in PSL Service Quality and HSE performance.
• Assists the Field Service Quality Coordinator (FSQC) in Progressive Discipline for non-performing personnel. Completes performance evaluations of assigned staff under the direction of the FSQC. . Champions Process Improvement Initiatives (PII) within assigned Natural Work Area (NWA) (district/location).
• Champions Halliburton and Customer Health, Safety and Environmental (HSE). Engages employees in PII and all other PSL initiatives in the field. Assists in the implementation of new technology.
• Evaluates service quality within assigned NWA (district/location) with the goal of improving performance.
• Provides technical expertise and solutions to the customer.
• Performs follow-up activities regarding job performance.
• Job tasks, correctly performed, impact directly on cost containment, efficiency, and profitability of operations.

Requirement

• 5 years PSL experience.
• Must possess exceptional skills within the service line and a general understanding of other service functions.
• Given the nature of oil field service work, the ability to communicate effectively with others is necessary.
• Promotes safety awareness and environmental consciousness. Ensures compliance with Health, Safety, and Environmental (HSE) standards, practices and guidelines.
• Must possess or be capable of obtaining relevant offshore certificates in specific locations.

Qualification
Diploma

The Company

Our client is a top‑tiertechnology company seeking a Senior IT Support Engineer to support complex ITenvironments across end‑user systems and platforms. This rolerequires strong hands‑on technical expertise, excellentcommunication skills, and the ability to operate in a fast‑paced, enterprise‑level setup.

The Role

• Provide advanced IT support across macOS,Windows, and Linux environments
• Support and maintain complex ITinfrastructures in a corporate or enterprise setting
• Troubleshoot hardware, software, and system issues across multiple operating systems
• Act as an escalation point for complex technical issues
• Support users with a high level of professionalism and clear communication
• Work with ServiceNow for ticketing, incident,and request management
• Perform basic network troubleshooting(LAN/WAN, DNS, DHCP, VPN concepts)
• Collaborate with internal IT teams to improve system stability and user experience

Your Profile

• Minimum 5 years of experience in IT Support within complex IT environments
• Strong hands on knowledge of: macOS Windows Linux
• Experience supporting enterprise end userenvironments
• Solid communication skills, able to engage with both technical and non-technical users
• Basic networking knowledge (trouble shooting and diagnostics)
• Experience working with ServiceNow or similar ITSM tools

Apply Today

Please send your resume, in WORD format only and quote reference number DC13421034, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655

Responsibilities:

• Provide technical support for installation, maintenance, and troubleshooting of vacuum and semiconductor processing equipment at customer sites.
• Support and execute Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) to validate system performance and process requirements.
• Ensure readiness and proper control of service tools, including calibration and compliance with operational standards.
• Prepare detailed service documentation, including maintenance reports, fault analysis, and service logs, in accordance with company procedures.
• Manage engineering documentation, including schematics, P&ID drawings, revision control, and RFIs to support field service operations.

Requirements:

• ITE/Diploma in Electrical, Mechanical, Mechatronics Engineering or related field.
• 1–3 years of experience in equipment servicing, preferably in semiconductor, vacuum technology, or industrial machinery (training can be provided for junior candidates).
• Hands-on, willing to work on-site and travel when required, with basic troubleshooting skills in electrical/mechanical systems.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R22104949 KOH SHI MIN, JOAN (XU SHIMIN)

For candidates who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

MFP Management

• Manage and maintain a fleet of Ricoh MFPs.

• Troubleshoot basic issues and escalate when required.

• Monitor and manage print solutions (e.g., Papercut, Printanista).

• Perform preventive maintenance and replace consumables when needed.

Print Room Operations

• Process and deliver print jobs accurately and on time.

• Operate print room equipment such as cutters, laminators, wide-format printers, and other devices.

• Maintain a clean, safe, and organized print room environment.

• Monitor and manage paper, consumables, and supplies inventory.

Record Keeping & Reporting

• Document and report incidents, maintenance tasks, and repairs.

• Maintain detailed usage records of equipment and consumables.

Administrative Duties

• Tabulate, report, and submit monthly meter data.

This role requires hands-on involvement in the testing and commissioning, repair, service, and troubleshoot works of all equipment/system undertaken by Xylem. He shall constantly maintain a high level of work quality and standards to meet customers’ requirements and Xylem’s KPI. This requires an in-depth knowledge and understanding of electrical, instrumentation and mechanical processes in related industries in order to carry out the service works assigned to him.

• Perform service duties assigned including ad-hoc works.
• Hands-on duties involve testing and commissioning, service, repair and troubleshoot equipment/system at Xylem
• Workshop or on sites, for pump systems (sump pump system, ejector pump system, stormwater tank, etc)
• Proficient on monitoring & control, technical skill, retrofitting, Testing &Commissioning for pumps
• Liaise with customers on service activities ensuring all works are carried out on time and to customers’ satisfaction.
• Prepare coherent service reports on condition of equipment, advising on recommendation and follow-up actions.
• Manage and maintain records of service activities.
• Lead and coordinate with service technicians on daily service activities and operation.
• Provide after sales technical support services to help customers to optimize their business with the right solutions.
• Manage and maintain a high-level long term business relationship with existing customer and develop new business opportunities to expand the aftermarket sales & service in systems maintenance, retrofit, repair and spare parts business.
• Work closely with Service manager to improve workflows/processes to increase productivity.
• Play a part in maintaining the workshop in an environmentally safe and organized manner & ensure equipment & tools are well maintained.
• Actively participate in compliance with QA and ESH requirement to promote a safe working environment.
• Maybe requested to work overtime on weekdays, weekends and/or public holidays in order to achieve deliveries to customers.
• Required to be on 24/7 standby on rotation basis based on customer’s urgent calls.
• Other duties as required/determined to assist the functionality of the department.

WORK EXPERIENCE REQUIREMENTS

• At least 3-4 years’ hands-on experience as a service engineer in related industries/environment.
• Able to troubleshoot electrical starter & control panel and the ability to read simple electrical & hydraulic schematics drawings.
• Able to lead service technicians to perform duties as required.
• Customer focus, results orientated, excellent communication and good team player.
• Self-confident, self-motivated with intrinsic drive to work independently.
• Able to work overtime on weekdays, weekends and/or public holidays.
• Enjoy working in fast-paced environment.
• Able to travel on overseas assignments tasked by the company.
• Proficiency in Microsoft Office products and the use of computer applications.

This position supports the service team on the commissioning, preventive maintenance and testing of equipment as well as to provide continual technical support to customers.

• To carry out testing and commissioning of CCTV, Security, Intercom, Fire Alarm, AV & Public Address Systems
• Analysis of equipment failures to determine cause and recommend corrective action
• Respond to service calls or requests and carry out rectification works at site
• Carry out preventive maintenance works for customers as per schedule
• Provide customers with continuous technical and operational program support
• Provide quotations the paid repairs and A&A Works
• Manage the service projects and paid jobs

Responsibilities

· Repair and maintenance of IQIP equipment (rental fleet and customer equipment)

· Assist with loading and offloading of equipment

· Operates the overhead cranes and forklift

· After a proper introduction period, onsite trouble shooting may be required

· In due course able to work offshore to operate the equipment

· Hands on, flexible and inventive, willingness to learn and perform ad hoc duties as assigned

Rolesand Responsibilities

•            Ensure that the BWTS and Scrubber Systems achieve therequired technical standards and performance.

•            Ensure that the BWTS and Scrubber Systems’certificates and documents are systematically updated and stored.

•            Supervise the installation of Ballast Water TreatmentSystems and Scrubber Systems.

•            Effectively implement the Company’s plannedmaintenance system.

•            Prepare, arrange, and manage class, statutory, andother vessel surveys.

•            Prepare, manage, and monitor dry-dockings and otherrequired repairs and maintenance jobs.

•            Review and train vessel crew performance.

•            Perform any other tasks as assigned by the Company.

•            The contract will be terminated if confidentialinformation is shared with competitors.

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740