As Night Auditor, you will undertake the following duties:
- Assist the Night Manager in cross checking and balancing work completed during the day
- Maintain accurate guest accounts
- Assist with night maintenance /cleaning and guest requests as needed
- Ensure all diary events, flats and specials are actioned
- Ensure an accurate cashiering balance is performed at the completion of shifts
- Ensure security procedures are maintained according to policy
- Liaise closely with housekeeping on information relating to rooms and lost property
- Ensure guest registration forms are completed correctly
- Ensure all account postings are accurate and necessary paperwork is completed.
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensuring the safety of our guests throughout the night working Solo on the Front Desk with the support of the overnight Houseman.
